Fast response and didn't over-charge for an after-hours quick job! Good communication but it took a couple weeks to bill us.

These guys were a pleasure to work with. They responded quickly with a bid. I ended up changing my original order in the type of toilet and lid and Bryce was super gracious about the changes. He showed up on time and got the job quickly wrapped up. I couldn't ask for a better experience. Thanks! read more

Fairly quick response, great work, reasonable price. And yelp requires eight five characters so I'm still typing...

I wish I could give them a minus 10. they responded to fix bathroom and washer not draining. they fixed bathroom but never checked washer and charged me $ 475. I got them to agree to come back but he couldn't fix it said he needed a bigger snake. 2 days later company calls and says if the come back it's a new call I have to pay. well they couldn't fix twice why pay for three and work should be guaranteed. hung up and called central Oregon heating and plumbing took them 15 minutes to fix for half the price. I will never use again and putting formal complaint in with thecstate read more

Rapid Rooter of Central Oregon is the real deal! On time, professional and cleared our issue. Josh was a delight! Hard working and polite! Really phenomenal company! Thank you!! read more

the excellent team of jenny, paul, josh and cooper took quick care of our hot water heater problem... in less than 24 hours, they had the problem diagnosed and repaired...the water is very hot now! we have been using them for over 10 years and have always been impressed with their work... jeff and laurel variel read more

This company is hands down one of the best I've ever worked with. Twice I had problems, and twice they've come out the same day I called to fix it. Very professional and on time, and communication was wonderful. I can't recommend them highly enough. Very fair prices and technician Bryce was a pleasure to work with. read more

Fred came to search and rescue a set of car keys that had fallen into the toilet! He is very knowledgeable and professional. Great personality and doesn't mind at all answering questions and gives an exact description of the job and job estimate. Hopefully we won't need a plumber again any time soon but when we do we will definitely call Rapid Rooter! read more

Clogged line from house to RV area. Bryce was there the next day with 100 ft long snake, in pipe camera, location detector. Got it done in 2 hours and I now know condition of my piping (coming apart) and poor gradient that needs to be corrected to my septic. Industrious young man with a great work ethic. I would go with them again on any related problems. I give him and the company an A+....EJS from Terrebonne. read more

What an incredible company. They were recommended to me by an plumbing company that couldn't get to me as quickly as they would like (or I would like). I had a massive clog in my line to the septic tank and water was not draining. Rapid was able to come out the next afternoon. As busy as plumbers are and the fact others were telling me next week! Btw next week! I am supposed to wait a week to take a shower! Rapid really cared! They came fixed the problem told me how not to have it happen again and were incredibly friendly and personable. And more than anything didn't treat me like a dumb woman! And I do appreciate them and that! I will call them again in minute! read more

Fantastic work! Had called Sunset Plumbing prior to Rapid Rooter and was given a $687 quote on a simple fix. Decided to go another route and am so glad I did. That same $687 job quoted by Sunset Plumbing was only $160 using Rapid Rooter. Plumber was very nice and job was fixed so I couldn't ask for more! Highly recommend! read more

Rapid Rooter - Plumbing Near Me - Bend, Oregon

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Friday, May 22. The start of Memorial Day weekend, just on the heels of the coronavirus-caused lockdown in OR. I'm washing dishes in the kitchen around 2pm when all of a sudden the sink flat quits draining. Using the plunger did nothing to improve the situation. And, as I suspected, the plumbing companies I called weren't able to come to the house until after the weekend. Saturday morning, I started calling more places, leaving messages imploring for help with our kitchen sink. Two hours later, I got a call from Paul at Rapid Rooter saying he could come by early in the afternoon. Just after 1pm, he showed up and brought in his rooter machine. In short order he had the drain opened up; and also made time to hear me out about ongoing issues we'd been having with our septic system. He said he'd put us on the list to look at that in the next two weeks. On Tuesday, his office called to make the appointment; on that day Fred, followed by Paul, came to get out septic drainfield running again. Turns out a junction box had been totally clogged with roots; once the roots were cleared out everything worked as it should again. Now, we're on the books to have all three of our outside hose bibbs replaced, since they have slow leaks even when closed. Rapid Rooter saved our holiday weekend with the sink, and has proven itself adept at solving our other plumbing issues efficiently, and at reasonable prices. What's not to like?! read more

We had a leaking kitchen sink. Our neighbor recommended Rapid Rooter and we called. They fit us in the next day. Fred from Rapid Rooter called when he was on his way, arrived on time and was very courteous and had our problem fixed in about 45 minutes. The charge was reasonable and we will certainly use their services in the future. read more

We received exemplary service from Fred who went out of his way to locate a block in our distribution tank due to root invasion. His follow up was commendable, calling after hours to make sure we understood the problem and ensuring we were ok. He also went out of his way to cut concrete that previous owners had installed over the drain line and install a drive over vault. I would recommend them not only for their customer service levels, but fair pricing and job performance as well. read more

Needed an expansion tank replaced. Same day service was not expected! Friendly and professional technician.

Rapid Rooter was hired to conduct a simple clog removal in our line. After having to call them out three times in just a few hours, because they failed to do their job each time - we ended up with a $27,000 bill. Instead of removing the clog, they pushed it further down the line until it backed up and flooded all four units of our building. We then had a sewage restoration repair. There was nothing wrong with our lines. It should have been a simple $200 fix. They have taken zero responsibility for their negligence. But instead have refused communication and have provided inaccurate information to insurance agents to get it covered. Very disappointed in their lack of professionalism and willingness to take ownership of their technicians failure to do his job. read more

I would highly recommend rapid rooter to anyone looking for courteous, prompt and professional plumbing blockage needs in central Oregon. Thai arrived on time, called first of course, and trouble shot our situation within minutes. He was clear about all of our options and an absolute pleasure to work with. Thank you Thai, and if needed again I will certainly be calling you first!! read more

These folks are simply wonderful! Specifically, Paul, who took the time to hear me out on something I felt could've been done better and he didn't hesitate to make it right. If you want peace of mind in knowing that your work is backed by reasonable people who stand behind their service and clearly value the long term relationship with their customers, give them a call. read more

What can you say, we had a problem with our sink drain in the morning and these guys were at our house by 1 in the afternoon. They quickly assessed the problem and had us back up and running in no time at all. Paul and his team were neat and quick and the price was fair. We will definitely use them again. read more

These guys are outstanding. Called for a faucet leak. Came out next day. Friendly Knowledgeable and fast. They also found a leak outside with my main that I wasn't aware of. Fixed that too! Would use them for ALL water related needs read more

We had an emergency ... all of our toilets were all backed up and we had people coming to visit. I called Rapid Rooter on the recommendation of our property management company and got someone to pick up in just a couple of rings - talked with the despatcher (this was Saturday afternoon), and received a call back from Paul within 15 min - he was just finishing up a job and said he would arrive in about an hour.... 50 min later he did! He diagnosed our issue in about 10 minutes and then got to work and within an hour all was fixed. Paul was excellent and the service we received was beyond what we had expected on an emergency call. I would recommend them to anyone needing plumbing help. They arrived on time and their quote to fix the issue was spot on. read more

Paul and his team are a group of stand up guys and gals. When some work was done incorrectly, Paul made sure that it was corrected and I trust him to do the work well. I've used them several times now and they are my go to plumbing company. read more

New in town and had a plumbing emergency--2 toilets and a shower backing up sewage. Who you gonna call?? Took a chance and called Rapid Rooter. Great decision! They were wonderful. From dispatch to the first guy on the scene, Mike, all was taken care of and problem was solved. Paul, the owner, came as well and offered the most cost effective solution. We were given visual evidence of the problem and solution and I never felt like any one was taking advantage of us. A very fair price as well. We found our new plumber for our new home. Great people! Thank you Rapid Rooter. read more

The faucet would not shut off - on a Saturday of course. I called, got a call back shortly. Fred was very attentive to the issue. It was fixed in 2 hours in spite of the fact that we are located an hour away from Bend. I've worked with this company for over 15 years. They've always been reliable and reasonable. read more

Called these people to come out fix the main line backing up in a rental house. They told us the problem could not be fixed because the house was on a septic system. We were pretty sure it was not on a septic system but differed to their "expertise". They did not fix the problem. We called the city the next day and confirmed the house was on city sewer, called another plumber and they fixed the problem immediately. They still insisted we pay their $190 bill ($150 for labor and $40 for travel). What a joke. read more

I called on a Saturday night (4th of July weekend) and received a call back in about 10 minutes. I had a main blockage but I still had one working bathroom so I waited until the next day. Cisco came out and ran a camera up the drain line and located the blockage. Not all rooter services have cameras. He said they have one in each truck. The blockage was immediately cleared, all from outside the house. I highly recommend these guys. read more

Very unprofessional gave me a quote and was way over the quote and did not deliver what was promised. Did not call me back, pressured me to make a decision and then blamed me when he could not finish the job. Rude and disrespectful. read more

I have not used their service but the idiot driving their van around town pulled right out in front of me and almost caused an accident. You shouldn't drive like an jackass with your business's name on the side of your vehicle! read more

Had them out to install 4 toilets. They were super flexible to work with. Both guys were nice as can be. They came highly recommended by my next door neighbor and didn't disappoint. A far better value then the other places I called. read more

I had Paul out on a Sunday and was very pleased with his professionalism and prompt arrival. He quickly cleared up the potato peels I had clogged my garbage disposal with, I thought the price was extremely reasonable. I would recommend Rapid Rooter to everyone I know. Added plus; they are local people running a local business, no franchise. read more

I use Rapid Rooter for all of my plumbing needs in the last year many times. Paul has been great, very responsive, does what he can, does what he says he will do when he says he will do it. Rates are reasonable. Polite on the phone and excellent service for repair whatever the need he does his best to fix it or recommends what the next steps to take in resolving the issue(s). I do manage many vacation rentals in Bend, and I recommend him! read more

We had these guys out to deal with a clogged toilet and a leaky faucet. While they were still there, we had to call them back to the faucet due to an incomplete job, but it was finally done right. After their work, the toilet flushed with just toilet paper when they left, but we had told them that it was already flushing with just toilet paper. The next morning our toilet was clogged after use, and they were not willing to come get the job done without further charges. They said that there may need to be further assessment, but why not do a full assessment the first time, especially when we had said it sometimes did flush after we plunged it, but clogged again after we used it? It seems over $250 should get the job done. Very disappointed in the way they do business. We had to call someone else and hope they do a complete job the first time. The flushing of the toilet remains as it was prior their efforts. read more