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Naperville, IL

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Ben & Jerry’s

4.5 (28 reviews)
Closed • 12:00 pm - 11:00 PM
Updated 2 weeks ago

Order Ben & Jerry’s Takeout or Delivery

Services - Ben & Jerry’s

Vegan catering

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Recommended Reviews - Ben & Jerry’s

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Reviews With Photos

Sami U.

I was walking around Downtown Naperville and stopped by to Ben & Jerry's. I got a Double Scoop Rainbow Sprinkled Cone w/ Marshmallow Sky and Cookies and Cream. Customer Service was quick and friendly. Cool Ambiance of the ice cream shop definitely recommend to all!

A single scoop in a cup
Olga W.

The pros: the ice cream shop is open late, which is a perfect spot for the dessert if you are dining downtown Naperville. The selection was huge with many unique flavors that you can't find in your regular supermarket. The staff was very nice polite and let us sample a couple of flavor before we made a commitment. The cons: The serving size of my single scoop was tiny. My husband ordered two scoops in a waffle cone and the scoops did not even fill the cone half way. The ice cream was super expensive. We paid $17 for three tiny scoops and a cone. Could have bough 4 pints of Ben&Jerry's at the gas station for the same price. Maybe it was an odd night, but I will try stopping by again in the future to see if we can have a better experience.

dirt cake
Gabby Z.

Nice location in naperville. Inside it was nice and clean. Workers were getting all orders right and informative about flavors. I got a scoop on a chocolate waffle cone of the dirt cake. It was really good, for a small i was expecting small but I got some large one which was a lot to eat in one sitting. I mean for that much for $6 i'd say it's worth it. Maybe I get a small cup next time. I recommend this location though!

Dirt Pie & Cookies and Cream
Anita P.

I stopped by with my brother and had an outstanding experience! Shout out to Tom for walking us through the flavors and providing his recommendations :) I ended up going with dirt pie + cookies n cream combo and it was super tasty (especially as a HUGE Oreo fan). The portions are also large and perfect for sharing! I'll definitely be back soon

Menu!
Shriya S.

There's a new Ben&Jerrys that's opened up - and it was great! The owner was quick to point out all the store exclusive flavors and I chose the Stephen Colbert Americone on a small plain cone. I had no idea he'd give me two scoops on the tiny cone - so generous!! Don't forget to unlock the free toppings offer - I picked crumbled Oreos! This particular ice cream flavor was delicious. Had chunks of chocolate and caramel running through it - but beware, it's dense, so one scoop will do ya!! He also let me know there's a new flavor coming out soon, so it sounds like they rotate flavors they offer as well. So far so good and nice to have a location in the downtown area!

Lexi J.

What's not to like it's B&J! We went on a weekend little bit of a wait. I got the brownie Sunday it was delicious. I love ice cream and desserts almost as much as I like cheeseburgers. I think they have a walk up window which will come in handy this summer. Located on water street, parking will be an issue. Open seating!

Kristine R.

Who doesn't love Ben & Jerry's!!! We didn't know there was a store in downtown Naperville because we've been "hibernating" due to covid lol! They have plenty of flavors available, I could not remember the name of the new flavor that we tried but it was delicious, not too sweet I think! Their location is nice too as there a benches outside if you don't want to stay indoors.

Janquel J.

Ice cream is one of my favorite desserts so when I found out a Ben & Jerry's was coming to downtown Naperville I was thrilled! Today l stopped in for ice cream and was kindly greeted. I ordered the cherry garcia on a sugar cone which was delicious. The cone was super fresh, tasty and crunchy (had to point that out because I've had some stale cones in my life and it sucks) Before leaving I also got to take a peek at the waffle cone making process. Who doesn't love a fresh waffle cone?!

front entrance
Claire L.

Finally, a Ben & Jerry's store has opened in Naperville! The soft opening of downtown Naperville's newest ice cream shop occurred just this weekend, and I was super excited to get a chance to visit and try some of this well-known brand's ice cream/sorbet flavors in freshly made/rolled waffle cones. The location of the shop is right on Water Street, by Hotel Indigo, making it a very convenient place for visitors to get to. (You can easily find parking at nearby City Hall or the parking garage. The store features a wide variety of ice cream/sorbet flavors, such as the famous cherry garcia, as well as chocolate-dipped waffle cones. You can also order shakes, banana splits, and sundaes. If you're looking for a nice treat to enjoy in downtown Naperville, definitely stop by Ben & Jerry's!

Marshmallow sky & half baked

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30 days ago

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1 month ago

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3 months ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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Tom O.

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2 years ago

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Tom O.

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5 years ago

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4 years ago

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3 years ago

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5 years ago

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5 years ago

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5 years ago

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Tom O.

Thank you for the review and your support.

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2 years ago

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4 years ago

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3 years ago

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Tom O.

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5 years ago

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3 years ago

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3 years ago

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3 years ago

One of three locations in Chicagoland area. Very clean, friendly staff, ice cream cakes are amazing.

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Tom O.

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4 years ago

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4 years ago

Bad service. Charged MR for three cups when I gas two and then stalked heavy on a bathroom key.

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3 years ago

Ice cream taste like it has freezer burn. Better off buying a pint from the grocery store

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4 years ago

I love the workers and how nice they are and the ice cream is soooo good and I love the cookie dough

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4 years ago

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5 years ago

This place is amazing but terrible. You should come here if you don't want to. The Ice cream was terribly amazing

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Ben & Jerry’s Reviews in Other Languages

Ask the Community - Ben & Jerry’s

Do they sell pre-made ice cream cakes at this location? According to the website you can't order an ice cream cake at this location.

Please reach out to our cake decorator to place you cake orders. Gabby: 630-854-8340 We also have… 

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Review Highlights - Ben & Jerry’s

“We didn't know there was a store in downtown Naperville because we've been "hibernating" due to covid lol!”

Mentioned in 4 reviews

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We had lunch at Jackson Avenue Pub and still had enough room for dessert, so we decided to walk…read moreover to a nearby ice cream parlor. As soon as I walked in, I honestly felt like a kid again. I was amazed by all the homemade treats they had fudge, chocolate, caramel apples, and plenty of other goodies besides ice cream. They even make their waffle cones in house! I ordered the waffle bowl with a scoop of their limited-time Key Lime flavor. My wife got the Blue Moon, and my son went with vanilla. I really enjoyed the Key Lime ice cream. It had a strong, refreshing key lime flavor with little cake crumbles mixed in. The waffle bowl was also sweet, crisp, and delicious. Unfortunately, the service was a different story. The young lady behind the counter wasn't very welcoming, and we felt a little rushed while ordering. I just wish the customer service had been as good as the ice cream. I guess you can't always have the best of both worlds, but the ice cream itself was definitely worth trying!

Got a scoop of toasted coconut, which seemed like way more than just one scoop, which is exactly…read morewhat I was looking for! It was definitely filling with the amount of ice cream. However, we paid $18 for two one-scoop ice creams, which felt pretty ridiculous, even though the ice cream was really good. The place was clean inside, and the service was good. We even got to try some fudge, which was a nice little bonus!

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