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    Belmonte Brick Oven Pizza

    5.0 (1 review)

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    17 years ago

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    Lucatelli’s Pizzeria - Our Classic New York Plain.

    Lucatelli’s Pizzeria

    3.8(118 reviews)
    0.5 mi

    We've loved Lucatelli's since we moved to Doylestown in May 2025. Their pizza is outstanding and…read moreconsistent. I'm writing this review to share my experience with customer service last night. I had ordered a pie to be delivered and it arrived not exactly the way I ordered it. I called the restaurant to voice my complaint and I spoke to the store manager, Joe. Not only did Joe offer to make me another pizza, he told me that he'd deliver it to my house personally, which he did within 30 minutes. I read reviews about poor service frequently, I wanted to take the time to let people know, excellent customer service still does exist. Thanks Joe, I hope your bosses know how big of an asset you are.

    I've been here several times after originally having a great cheesesteak, but unfortunately things…read moreseem to have changed since winning the award. Tonight I passed on going to Steak on State and left disappointed with Lucatelli's once again. The sandwich I had tonight was like a completely different cheesesteak from the one that originally made this place stand out, and I've noticed similar issues with other menu items as well. The inconsistency has become the silent killer here -- inconsistent portion sizes, declining ingredient quality, and a lack of attention to detail. Lucatelli's is still a good restaurant, which is why this is disappointing to see. Winning the award has obviously brought in a lot of new customers wanting to try the cheesesteak, and with that comes higher expectations. My recommendation would simply be to get back to focusing on consistency, quality ingredients, and the small details that made the place stand out in the first place. If they do that, they should have no problem being in the conversation again for next year's award.

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    Lucatelli’s Pizzeria
    Lucatelli’s Pizzeria - Grandma Burrata Pepperoni

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    Lucatelli’s Pizzeria - Sliced ribeye cheesesteak on a seeded roll.

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    Sliced ribeye cheesesteak on a seeded roll.

    Belmonte Brick Oven Pizza - pizza - Updated May 2026

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