I'm new to the area and decided to try this nail spa out. I've been here a couple of times already and every-time the ladies were rushing which left cuts on my fingers to the point where they were bleeding and it was painful, my appointment has been messed up twice, and one of the nail techs was extremely rude. The place is beautiful inside and it could be relaxing if you just find the right technician. read more

Overall price for value is good. I paid $80 (before tips) for gel mani and regular pedi. I like how bright and clean the main area is. I think service quality can vary depending on which girl you get. I have been here twice and lucked out on getting served by decent ladies. My friend who went once with me wasn't as lucky - the edges of her nails weren't clean and coat was uneven more than expected. read more

Don't let the facade fool you, a truly nice salon would treat their customers with respect and cater to them- this place does not do that. There was a TON of inconsistency between manicurists. No one offered my mom or I drinks. Everyone around us was offered drinks, but not us. Then my girl put a lavender thing on my shoulders, but my mom didn't get one. When I was getting my nails done, the girl said "Hi, I'm Ivy". I introduced myself and then there was no more conversation because she clearly didn't understand me. Than she finished my nails and said "Hi, I'm Ivy", and I said, "I know, you told me your name was Ivy when you started my manicure, remember?" and she said, "I know, but I want you to know for my tip."......really?!?! Finally, upon checking out, the reception handed me envelopes with the girls' names prewritten on them. I found that extremely rude. I feel a business should never assume they're going to get a tip. They should ask their customer if they'd like to leave a tip. While this place is clean, new, and has a nice appearance, I'm sure I could get a better mani/pedi with a more fair price and nicer service somewhere else. read more

Bella Nails - I finally got fed up and took them off myself - Nail Salons Near Me - San Mateo, California

Bella is definitely a solid spot. However, I'm rating two stars. During this last visit, my friend and I took about five minutes to choose our nail colors; we were approached by three different staff members to get us to hurry the F up (since Bella was expecting a party). The owner, Vivian, finally came along to really push us. I explained that my friend was getting married the next day, which is why we were taking extra time to choose polish colors. Regardless, I pay $45 for mani/pedi ($55 for french) so that I can get my massage on in the fancy chair, with a controller that I can't figure out, as nice women in Seven For All Mankind A-Pocket jeans manicure my hands and feet. And I don't want to be rushed. If I didn't care, I would go to Salon-de-My-House for some DIY* nails. But on this day, and for my friend, I cared. To be fair, the manicures, most of Bella's staff and the atmosphere are wonderful. But don't rush a bride when she's getting wedding nails done -- or just don't schedule bookings so close together. *do-it-yourself read more

I must be under a lucky star today. It was 2:00 and seriously in need of a little pampering. So of course I went to Yelp and started calling around for someplace that could mani/pedi me. Bella said they were booked, but to try their Belmont store. Lazy Saturday - I'm not driving to Belmont. After calling a few other places I call back to Bella and beg for an appointment. They tell me to come on. Thuy was fabulous! The poor woman hadn't had lunch, but still gave me a delightful pedicure. She was a bit disheartened when she found out I wanted a manicure too, but she still did a terrific job on my hands. Oh, did I mention the lovely flowers that Thuy painted on my toes? Thank you, Thuy, for foregoing lunch in order to pacify my nail fix. A very well-deserved five stars. read more

I attended a bridal shower event with 12 other ladies at this salon and it was really nice. The staff were organized, efficient, funny, and they all have steady hands. It was a lovely experience. read more

Great place to relax. Took my sister here for her birthday and she loved it. My manicure and pedicure looked amazing, love how friendly the staff is can't wait to go back. read more

I can honestly say this was the absolute worst nail experience I've ever had -- the photo attached says it all. First, I walked in and the receptionist was rude, talking on the phone the whole time and just "pointing" to where I needed to go/what I needed to do. She almost seemed annoyed that I was there. Then, they charge $80 for a mani/pedi... insane! But the worst part was the service and the lack of attention they give you as a customer. They are chatting with one another the whole time, to the point where it is rude. I don't know if the woman doing my nails was in a rush or what, but she did a terrible job. :( I definitely will not come back to Bella nails. read more

Bella Nails - This is a picture of my pedicure, literally minutes after I arrived home. - Nail Salons Near Me - San Mateo, California

I had just stopped off at my bank and deposited a check, and was in DESPERATE need of a pedicure. I spotted the "Bella Nails" sign and decided to give them a try. Upon entering I was blown away! The place was immaculately clean, and I couldn't even smell polish or acetone. The desks for manicures were a beautiful dark wood, and the pedicure chairs looked brand spankin' new! I thought to myself "Yea, they're gonna charge me an arm and a leg.." To my surprise, a mani/pedi was only $45, which is pricey for a standard salon, but cheap for a ritzy place like this. "Sign me up!" When led over to the pedicure chair, the first thing they ask you is what you would like to drink. They offer hot or cold tea, which tastes amazing! Or water, of course. Then they bring you this hot pack that rests on your shoulders and behind the back of your neck. You are instantly transported to a state of complete relaxation. All of the tools are in sealed sterile bags, and even the scrub pad was brand new. For the massage, the lady retreats to the back and returns with a little tray of nicely warmed lotion. The lady took her time on the massage portion, making sure that I enjoyed every second of my experience. Then, they wrapped my feet in a nice hot towel...*Ahhhh!* I would also like to point out that while all the products used were pleasantly scented, no scent was over powering. I was blown away by the level of service, and above all quality. I will NOT be going anywhere else ever again. ** Make an appointment! These guys get BUSY! read more

I am extremely disappointed in Bella's. I have been coming to Bella's on and off for the last 5 years. My parents live in San Mateo, so as a nice treat I take my mom out for a pedicure. Today, we came into the salon per usual for a pedicure. The second we sat down the staff could not have been more rude. They didn't offer us any water or champagne as they did to the women next to us. They spoke ill of my mom as she is a bigger women and had a hard time getting in the chair & lastly, we paid $34 for a basic pedicure that took them 15 minutes. I have never been so rushed in a salon. I hate to say ever since the owner is not as present as once before, the salon has gone down hill and we will not be returning. read more

While my pedicure turned out cute, what wasn't cute was the nail fungus that I was infected with causing both my big toenails to fall off. After a trip to a podiatrist for diagnosis and expensive fungus medication I'm starting my slow road to recovery. Move on to the next salon on the list. It's not worth trying this salon. Their lack of cleanliness will literally make your nails fall off. read more

Bella Nails - Fungus I was infected with during my last pedicure that caused both my big toenails to fall off. - Nail Salons Near Me - San Mateo, California

Bella Nails is always professional , good value, nice environment with excellent service , pleasant experience. It is not a loud environment which I find most nail service businesses have loud noise & chemical smells. Thank you to owner Vivian that works hard to provide this beautiful place for customers. read more

This is my second visit at Bella Nails. Customer service was great! I was greeted and taken without an appointment. My nail tech, Vikki, was very professional, gentle, and listened to my needs. This is definitely my go to place for a good pedicure. read more

Totally not worth the money. The place itself is pretty, but the tech left a basic nail polish pedicure thick and painted past my nail onto my skin. I expect a lot more for the rare times I can get out to do a pedicure for some me time, because I do a much better job at my own pedicure at home. Disappointing! read more

This place gets two stars - one for each time I came in - and only because it's a really beautiful establishment and I was able to get an appointment without any hassles. My first time here I came in (on my birthday) wanting a simple gel French manicure with gold tips. So I sat down and told the girl what I wanted and she said, "We don't have gold." You don't??... I even told her it didn't have to be gel, that it could be regular polish to which she responded, "No gold." Okayyy...well, I guess I'll go plain French manicure then. "I'll give you pink glitter." "No, thank you. Just a plain French manicure is fine." "You no want pink glitter?" No. Ma'am I'm in ALL black, do I look like I wear pink? Again, I politely asked for the FM. I got clear French manicure pink with glitter. Cool, thanks... Second visit; I thought "I'll pick something they'll definitely have." For my upcoming Disneyland trip. So when the girl asks me what I want, I say, "I want a black tip manicure and a diamond accent nail, please?" "You want diamond?" "Yes, on these nails *pointing to my ring fingers*" "You don't want diamond." (I don't?) "It fall off. Look like you have fungus. I do glitter." What the F#%? is it with this place and glitter?! I said, "So..you don't have diamonds?" And she told me she'll do glitter. Thanks for completely disregarding my question/request. Meanwhile, the woman on the other side of me asks for gold in her nails. Lo and fu&$ing behold, guess what?! THEY HAVE GOLD POLISH! So, either I was lied to or in the last month and a half they acquired gold.. The fact that TWO different people didn't listen to what I wanted, and instead preferred to do (literally) the bare minimum is upsetting - especially for the area and the clientele they assist. I'm never coming back here. Oh, and I forgot to mention. The black tips bled into the clear polish,they aren't even straight/the same size, and the polish doesn't even cover the entire nail. Thank you for two half-a$$ed jobs, but that doesn't equal one great or even good job. And just because you throw glitter polish on that job, it doesn't make it better either; a glitter covered turd, is still a turd. read more

Bella Nails - Black tips bled into my clear polish. the polish didn't cover the entire nail. they didn't remove the red polish I previously had on.. - Nail Salons Near Me - San Mateo, California

Best of the best. Every time. I've had the hardest time finding a salon that I literally drive from SF just to come here. Fast, efficient, all natural application for dip, what more could you ask for?! read more

Such a disappointing experience! Definitely not worth the money! The atmosphere is nice but the techs just don't seem to care and rush through their jobs. I won't be back here! read more

Bella Nails was one of the stops on a fun-filled Birthday/Bachelorette party for my daughter. We had a large group of 14 people and Vivian couldn't have been more accommodating! She assured us that she would have enough staff for the our visit, and she did. She let us set up food, drinks and decorations in the back room to surprise my daughter. My daughter got the Milk and Honey Glow and said it was the most luxurious treatment she has every had. Everyone of her friends loved their mani's and pedi's. Vivian was such a delight to work with and the salon is well kept and clean. read more

Honestly, was very disappointed in this location. The nail techs gave the impression that they wanted to do the BARE MINIMUM. Mom and I came in thinking that it was going to live up to the Bella Nails standard and we were wrong. Won't be coming back here. My manicure was not even the shape I asked for.. I asked for almond and she gave me squared nails. Mom had ingrown toe nails and her nail tech also did the minimum in removing the ingrown part, couldn't even walk the next day really. read more

Cindy is the best! I've been going to her for dip powder nails for a year and she's the only one I let do my nails. The other ladies do my pedicures and are great, too! Highly recommend this place! read more

Bella Nails - Nail Salons Near Me - San Mateo, California

I have been on the hunt for a good nail salon since I moved to the Bay Area three years ago, and haven't been able to find anything I was that fond of until now! This place was great. First, I have to admit that I showed up late to my appointment. I got tied up in a meeting, but the people were so nice and took me anyway. They are super duper clean and even give you the files and such that they use on you. The staff is friendly and nice, and don't talk back and forth to each other the whole time. The prices were well worth the experience! I live in the south bay but will drive up here just to get my nails done! I am so appreciative of my coworker who told me about this place. Without it my world would be a lot less colorful, or at least my nails would be. Five stars to you Bella Nails! read more

I really enjoy this Salon. It's very clean and the staff has always been super friendly. I will say that I only get normal manicures and pedicures, so I can't speak on dips or acrylic nails. I often pay a little extra for a longer foot massage and its worth every penny. The only qualm I have is that I wish they would offer beverages. I have never been offered so much as water while being there, but other then that I think they are great! read more

This is a very clean salon with great people who do nails. I do powder dip normally for manicures and shellac pedicures and have for the most part, received excellent service and quality. Only once did the powder not last very long and wasn't as good (which is the only reason for this not being a 5 star review). Definitely recommend this place to others if you're in the San Mateo or Belmont area. read more

I have gone to Bella a few times and every time is extremely disappointing, more so then the last. I got a pedicure that took less then 30 minutes and had a 2 hour acrylic fill with multiple issues. It's been less then a week and most of them are lifting and it's actually the worst set I've ever had. If I could give 0 stars I would. The main issues: - uneven shape, not flat across the top, had to ask multiple times for shape to be fixed, none of them were even to the other hand or nails, all different lengths -cut the my acrylics down with a nail clipper instead of filing (never seen them trimmed this way) - drilled my nails with the tip of the drill instead of the side which created many divots and valleys, ground them almost all the way down - only filled the very bottom of my nails which was an extreme issue given the divots all over from the pointed tip drilling, and now they're all lifting - didn't fill the corners completely and was going to leave a whole chunk missing before I pointed it out - Edges are lifting on multiple nails less then a week later - Uneven polish due to the many divots - Filed the edges while polish was wet, leaving dust and then PAINTED OVER the dust, then had to sand down the polish and start over again because of multiple bubbles (which obviously will occur when you paint over dust) -30 min pedicure was a "gentle foot rub", no actual callus removal or helping remove/trim or do anything substantial - painting took about 5 min and I'd be shocked if she even did 2 coats and a top coat. Pretty sure it was only one and no top coat even though I asked her I'm not sure if it is a lack of experience with acrylic nails, but I've been getting mine done for 20 years and have never seen someone use any of these poor techniques. I've never had a fill take 2 hrs and especially never had this poor of an outcome. Spending $100 on a 30 min pedicure and the most awful acrylic fill I've ever had was pretty sad. I know others who seem to have certain people that they like going to and have better results, but doesn't seem like acrylics are their thing. I did ask for a different nail tech to start and they had me go to someone else for time even though I had a specific appointment (which seems to be their thing). I wish I would've stuck with my gut and said no. read more

So happy with this place I had to leave a review! Nail salons that are actually open are hard to come by these days so myself and 2 friends drove out here to get mani pedis and they did not disappoint. Very pretty and clean salon with lots of different add on options. They took temps, made us wash hands upon arrival, had plastic partitions and wore masks so they were definitely doing their part to keep things up to code with all the new regulations. The girls were so friendly! I will definitely be coming back. read more

I come here every time I am in town visiting my parents, and have done so for over 5 years. I have been to nail salons all over the country, and I must say nothing really compares to the treatment I've received here for the price. The owner is a sweetheart and the staff is attentive and patient. I agree, sometimes they are busy (before big holidays especially), but they always do a WONDERFUL job, and I wouldn't go anywhere else in the area. read more

I came in excited being that nails salons just reopened. I ended up getting a mediocre pedicure AND manicure. The women doing my nails rushed and did a half assed job. I ended up finishing before the man next to me. Mind you he got there before me and didn't do polish. I'm never coming here again. My 5 year olniece could've done a better job! read more

Bella Nails - Nail Salons Near Me - San Mateo, California

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Ver disappointing, the decor and seating is nice but the quality of work is awful. Worst pedicure ever. Kan painted my toes but missed the sides of my toes. They rushed through quickly. My friend also had the same experience. I feel disgusted having paid much more than my usual place. read more

Terrible experience, the lady that was working on me thought that she was doing me a favor doing my nails. The work was rushed, she was angry and rude and lacked attention in what she was doing. After she messed up my nails, I was told that either I have to wait for another hour and for me to leave and to come back later to do the work. I would not recommend this place to anybody and I will NEVER come back again. read more

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Terrible. Had a "coconut cream" pedicure here for $45. The coconut cream is actually a baby oil (a least that's what it smells and feels like), the 20 min massage was lackluster like barely touching, definitely not massaging. She barely pummaced the bottoms, I had to ask her to keep going, she rolled her eyes and kept going for about 5 more seconds, the bottoms of my feet feel like I never got a pedicure. I asked for pummace when I left so I could go home and do it myself after paying $45. Polish inconsistent and uneven. I won't go back. $45!!!! I used to like this place. read more

I've been here many times over the years. Always had wonderful service . I went yesterday for dip and tips . The woman was nice enough but clearly a rush job, she even said "don't worry ill be quick " to which I said "nope, take your time !" My nails are awful , uneven, jagged and the paint looks horrible . Very disappointing read more

Unfortunately, it seemed that maybe the technician was new. My pedicure was less than 30 minutes. She was looking around the entire time. Massage was nonexistent, and she cut my toe. Honestly, it was horrible. I left with super rough heels. I would not recommend this $40 pedicure. Very disappointing. read more

Let me set it straight for a second: Vivian the owner is amazing; she knows all the regulars and does her best to make sure everyone is enjoying their experience. Unfortunately, there a serious condescending attitude among multiple employees, especially one of the front desk girls. They're always packed which would be a good sign if they actually knew how to manage their appointment times correctly, instead of starting a manicure scheduled for 3:00, you start at 3:15/3:20. I used to be a regular here but after having my appointments pushed back multiple times because "I get that they are busy right?" And they "appreciated how understanding I always (was)" I was done. You pay so much for (in their defense) a good job, but the experience itself is enough to ruin the trip. read more

I have to say that I am very disappointed with Bella Nails. I used to come here and the service was impeccable and they did a good job but I had a very poor experience last Friday. First they were very short staffed so it was a lot of waiting before they got started which was not bad but it doesn't feel good when you're at a nail salon when you have to flag someone down to get what you need. Most importantly the work was very bad. I had the First Lady who was cutting cuticles but they were incomplete- so they moved me to a nail table and a new lady took care of my nails but the I wasn't happy with the finished work at all. It looked like I did my nails at home. Also out of their four nail driers only two worked and my friend and I had to move without finishing for others which I was okay with but it really shouldn't be that way. I won't be back here unfortunately. read more

Walked straight in with an appointment. It went smooth with no problems. I'll definitely be back during the week again read more

Bella Nails - Love the shape and color. A nice way to start Spring! - Nail Salons Near Me - San Mateo, California

Was looking for a safe place for my granddaughter to get a manicure and pedicure. Everything went well with the pedicure, girl was wearing mask and gloves, distancing was in place and everything was good until the second girl came over to do her manicure without wearing gloves. My granddaughter was too shy to say anything and I was in the car waiting for her. I should have gone right back in and said something but she was so upset and just want to leave. While I don't necessarily like leaving reviews let alone a negative one I thought it best to let you know. read more

Continue to have incredible experiences here by a top notch and skilled staff. Wonderful environment, super clean and professional. All services are reasonable and done perfect. read more

everyone was really nice but my friend and i were in the store for three hours just to get my nails removed and her's filled. my friend walked away with her nails basically unfinished because of how long it took and my fingers turned bright red from how long they left the acetone on. read more

Vivian is amazing. She is even making kits to remove your product from your nails. I picked up for my mom to remove her dip. She's also making bottle of sanitizer and has gloves and masks for sale. Vivian at Bella Nails rocks!!!! Can't wait till we can come back to the salon. read more

Used to come here regularly and never had any problems. Recently made an appointment on Saturday afternoon for a Sunday afternoon for pedicures. No problem. Arrived and were attended to right away. Had to wait a few minutes for 2 chairs together. As soon as we were seated the spa waters were turned on and I soaked while I waited a few minutes for my pedicurist. Peter did a nice trim job, great foot and leg massage and my pedicure with flower art looked great. Jenny did a great job trimming my daughters toenails and painting them, including a flower with a silver sparkle center that my daughter loved. Large establishment with plenty of chairs to accommodate groups. It can get crowded. So call ahead and/or make an appointment. read more