KT Nails continues to set the standard for professionalism and quality in Richmond. Every visit…read morefeels like a step into a beautifully curated, spa‑inspired space -- the remodel is stunning, modern, and calming, creating the perfect environment to unwind while receiving top‑tier service. The owners deserve special recognition. Their professionalism, kindness, and genuine care for both their customers and their staff shine through in every detail of the salon. They are hands‑on, attentive, and clearly committed to maintaining a clean, welcoming, and highly organized environment. You can feel their influence in the way the entire team operates. The technicians at KT Nails are exceptional. They work with precision, patience, and true artistry. My fill‑in was flawless -- smooth, perfectly shaped, and beautifully finished. My eyebrow wax was gentle, clean, and shaped with care. Every service is done thoughtfully, never rushed, and always with a focus on comfort and quality. KT Nails is the kind of salon where you're treated with respect, greeted warmly, and consistently leave feeling polished and pampered. Their professionalism, skill, and genuine care make this an easy 5‑star experience every single time.

I'm very sad writing this update…read more I went to Bond for two manicures. He was very quick - which I assumed was a good thing and he knew what he was doing - but noticed my nails hurt when using his nail drill to prep the nail. I mentioned he was going fast and it burned a bit, he said that's how he works. I thought nothing of it since builder gel can sometimes burn, and gave him a second try. The second manicure was so painful that when I got in my car my fingernails physically hurt. I have since gone to other nail techs who say my nails are damaged because of this. You can see the two rings in my nails from where he was rough and damaged my nail bed. The spots the rings are at in my nails hurt now whenever they are worked on. The new part of my nails are fine. Be VERY careful if you go here. My nails have another 2-3 months to go before they are healed. I'm heartbroken because his gel work was beautiful, and it was one of the best LOOKING manicures I've ever gotten, but I will not be returning.

I came in on a Saturday morning and asked for a full set and pedicure. A man sat me down and…read moreimmediately began working on my nails. I told him I wanted coffin shape and a French design. He said square shape would probably look better. I said okay cool, just as long as it's French. I picked my colors and he kept doing the nails. Once it was time to do the design he says "just to let you know we aren't doing French" and then proceeds to color my entire nail. Never cut down my cuticles, left glue all around my nails, a few of them were even crooked. His attitude and vibe were very bossy and I didn't like that at all. Once he was done I was so turned off I didn't want to get a pedicure. I was charged 78 for some bs. Probably my fault for not going to my regular place but def a lesson learned.

Bella was amazing!! My nails have never looked better! So sweet and took we time, really caring…read moreabout her service!!

Do not go here if you want chrome nails or a decent manicure. The first nail tech did not even put…read morea top coat on before the chrome application and they were bumpy and uneven. When I questioned the application I was told it was because I didn't show them the picture I was using?!? A second tech tried to fix it, but it was so rushed, barely cured, and I still ended up with these because "my nails are too short for chrome." I've been getting chrome on my nails for years and never had an issue. Chrome should give shine, not sparkles, and they should educate their team on proper application. I gave them two stars since I had been looking for a salon with a large opi gel collection, and they do deliver there. It's also very pretty and clean inside. Unfortunately I'll have to keep looking since I get chrome often.

It wasnt a bad experience just slightly pricier than my usual spot and craftsmanship lacked for the…read moreprice. I appreciate my French tip toes and the shape wasn't sharp like I usually like. They offer a heated neck pillow and the pedicure itself was nice.

Absolutely love my spa experience! Quick efficient & sanitary. They went out of their way to make…read moresure that everything was correct and that I was happy with their service. I will never go to a big chain, nail salon again privately owned and operated by Trinnie.

My son and I went in for service only to my paying $179 and I was trying to figure out WHAT did I…read moreget? Looking at the receipt it looked like I paid everyone in the salon. Let's just say I will be looking for another salon

got my nails done by a small man who works there. he was bad at customer service, flashed his money…read morea lot, and glued the nail to my finger creating a raging infection underneath my real nail. It took two days to get the nail off and two more to get the infection under control. I have and will not return. beware of Lee Nails

Lee nails is the best nail place I have been to in Richmond. It's taken me about 5 years to find a…read moreplace I'm satisfied with! (I swear I'm not that picky either) I showed up at 230 on yesterday (Friday) and was able to sit down right away for a pedicure. The guy who did my pedi was kind and great. I like when they get all of the dead skin off of my feet, I know gross.. but it's nice having smooth feet after and they really did well with that. The polish job was good too. I got acrylic with gel polish on my nails. The lady who did my nails really knew what she was doing. I picked out a purple pink color and the lady mentioned that they had mood changing polish for no extra cost so I decided to go with something different and get that. Love the way it turned out! Also a huge plus to this place is that they take card for payment AND tip, which is hard to find at a nail place. Overall it was a great and comfortable experience. I will be going back there every time I need my nails done from now on.

This place is amazing. I give it a five star. I was introduced to this nail salon three years ago…read moreand have not beard since then if they don't have an appointment then I will wait until they have an appointment open. The Customer Service is outstanding and the work beautiful.

10 out of 10 every time I go. The ladies are kind, funny and sweet. There's only 1 male that…read moreworks there and he is the design KINGGG. I'll never go anywhere else.

I consistently have such a great experience at Holy Chic! I typically see Rachel, and she is always…read moreso attentive and beyond patient with me (I can be indecisive and particular about my nails). Before she even gets started, she takes the time to check in about what I want to do with my nails, what my nail goals are (whether I want to keep them shorter, focus on strengthening them, etc.), and what type of manicure or pedicure I'm looking for so we can make sure it's something she's able to do and that we're on the same page. Throughout the the appointment, she will continue to check in to make sure I'm comfortable, enjoying my experience, and happy with how everything is coming together (shape, length, color, etc.). I also really appreciate that this welcoming experience goes beyond just Rachel. Everyone at Holy Chic goes out of their way to make me feel comfortable, says hello when you enter the salon, talks/engages with me, and overall makes me feel welcome whenever I'm there. You can tell they genuinely care about their clients and the experience they provide, and I always leave happy with my nails!

I would say this place is quite misleading. I really wanted to love this place but honestly it fell…read morebellow my expectations, a mani pedi turned into a 5 hour ordeal... To begin, it is advertised as a professional salon and services are advertised to come with consultations. I am not entirely sure what the consultation was supposed to entail but I did not receive anything. Upon walking in the front desk girl was quite off putting and I will say I felt a bit micro aggressed by her. I repeatedly told her I was here for a 2:15 appointment booked in my boyfriend's name (I said his name and how to pronounce it) and she insisted on butchering his name several times. Wasn't a fan of that. Then on came the pedicure, my appointment was scheduled with WanWan, it was going great until it came time to get my French pedicure. I showed her an image of exactly how I liked it and what I received was nothing like it. I tried to show her an example off of he internet and she apprehensively mentioned that the photo is AI and in real life it's never going to be that perfect. I proceeded to letting her know that I get French frequently and I can pull up a photo of what I like my nails to look like. You would think for a 75$ pedicure the techs would be able to mimic a sample photo and not try and convince you it's AI and that you should accept sub par work (I'll add a photo of what I got in the attachments) she asked me if I wanted a solid color instead ... and I mentioned I only chose this shade of pink under the pretenses that I was getting French. She brings over the g colors which while looking at the gel colors and picked one she let me know they may not even have that color. Bear in mind at this point I already had he pink on my toes from the French. She also said she will add the new color on top of what was on my nails which was annoying. Also she asked me if I wanted another design I asked for sample photos of pedicure designs she's done and she had none to show me. She showed me all manicures. She told me she doesn't take photos of peoples feet because she feels weird about it or something and doesn't want to photograph peoples toes. I accepted that, though with consent I don't understand the issue. Anyway as this ordeal continued she both took a picture of the photo of my foot on my phone and then SNUCK a photo of my actual foot in the moment as if I didn't see it. My thing is I didn't care but you made it a thing as to why you don't take photos of peoples feet and then you take a photo of mine without my consent. I let it rock because honestly I was just trying to get out of there but it really rubbed me the wrong way. Overall at this point just annoyed as she tried to redo the tip 3-4x with no improvement. She also cut my grown out toenails all weird so they were no longer perfectly square. Again for $75 you would think the techs are capable of just doing a simple line. Eventually once I spoke with a manager WanWan gets swapped out for Lotus (she was amazing! And she tried her best to make sure I was happy with my mani pedi) wish I had her from the start. I truly felt bad because her whole afternoon got derailed due to this mess. I was so over being there that I didn't even bother getting gel on my hands so just got a clean up mani which also cost $35... all in all I feel like I just wasted 5 hours of my life I cannot lie. A bit frustrated overall but I am happy with how my toes came out (THABK GOD FOR LOTUS). I probably wouldn't come back here if I wanted French, and honestly if you're paying $95 for a service like this I feel like you would expect a certain level of professionalism and capability? Idk. Praise Lotus though. I will say proper customer service would have offered me some sort of discount or something for all the inconveniences but no I was stuck with a $95 bill. Which I paid it but I also had 5 hours wasted down the drain as previously stated I probably won't come back, might have considered it if they offered me something for the inconvenience but all in all it is what it is at this point. All in all way too overpriced for the kind of service you receive.

Poly Gel Nails - 1/5 My cuticles were so cut up from the…read moresanding that they burned for days every time I washed my hands. I also had to go under the UV light for every single nail, which made the process drag on forever compared to salons that cure them partially before placing the entire hand under the light. The nails looked beautiful at first (the red tip was perfect) but it was one of those moments where you have to gaslight yourself into loving them because they look nice, even though something feels off. I almost immediately regretted it. Later, my new nail salon confirmed what I suspected without me even saying anything... that the gel was applied way too thick. I've since tried Gel X, which looks far more natural. Customer Service - 3/5 The manager was doing my nails while also taking phone calls and tending to other tasks, which extended my appointment. It didn't bother me much at the time, but I do think the multitasking impacted the quality of the work. Pedicure - 5/5 The pedicure was great... smooth, relaxing, and perfectly done. Would I go back, possibly! It was very relaxing and quiet overall. I think it's a fantastic spot for dip or regular manicures.

I've been wanting to come in for a long time after seeing ads on insta seeing that clean and good…read morenail designs, But I was disappointed. the nail tech used old very used files and buffer, the nippers wasn't disinfected just straight out pulled out from the drawer from where she pulled the used files . Drill bits doesn't look cleaned. The end look for my polish is lumpy and parts of my nails didn't have the color on it. I spent $80 for the service.