Came here last night for my birthday dinner and it was 10/10! From service to the food, everything was prompt and professional. We had Anina as our server and she was attentive and very friendly! The cocktails were delicious and the food was flavorful and tasty! The ambiance is very clean and bright, as it is located within the first floor of a hotel. The menu has gluten free options (pasta and pizza)! Highly recommend! read more

**** We visited Bella Ciao at the Embassy Suites in Buffalo around 7:00 p.m. as a party of five, including two children with special needs. We were in town attending a large national conference for families affected by their condition, and many conference attendees were also staying at the hotel. When we arrived, the restaurant appeared to be about 80% empty. Our children mentioned to the waitress that they were hungry and tired, and the first response we received was, "Do you have a reservation?" She explained that they couldn't seat us because they were expecting a large party. Instead of being seated at a regular table, we were directed to the bar area, where the bartender kindly took care of us despite the fact that our group included two minors. We stayed for over an hour, and during that time, the large party never arrived. Meanwhile, we watched other guests without reservations get seated at tables without any apparent issue. The experience left us feeling singled out and, ultimately, discriminated against. Whether that was the intention or not, it reflected a disappointing lack of empathy and inclusion--especially considering that so many families with children with disabilities were staying at the hotel for the conference. I'm giving Bella Ciao three stars because the food was decent, the portions were generous, and the bartender provided good service. Unfortunately, the way we were treated upon arrival overshadowed what could have been an enjoyable dining experience. read more

We had a wonderful dinner at Bella Ciao while visiting Buffalo for the first time. Loved the Meatballs and Lemon cake. Shout out to Mateo, who was our awesome server. Thank you Bella Ciao for a lovely dinner read more

Service was much better than expected in industry usually crabby girls wanting more money, like no customer service anymore but food was awesome.i could hopefully it was just off night she might had cramps but take off.. read more

Worst experience ever and being Mother's day we were very disappointed and the kids were very upset . Started out with dirty wine glasses , then dirty glasses again. We were told that's how they are . Smh... We looked around and of course they were clean ! All appetizers were cold !! Then we were told our food was on hold because of the lasagna and had to be made . Then 3 out 4 meals came , cold !!! One barely had any lobster , one didn't have any asparagus. Then when we were done with the meal the lasagna finally came and it's was sooooo small ! They did comp our meal and gave us gc . But after talking to other people this isn't the first . read more

Bella Ciao - lobster mandelle gluten free - Italian Near Me - Buffalo, New York

See all

Dinner was divine We had prompt service and our Lemon Cake to finish off the evening was phenomenal. The ambiance was that of a 4.5-5 star hotel with high ceilings, roomy booths, and big windows. We will definitely be visiting again read more

The food was soooo good. It came out at good times and it all tasted yummy and fresh! We were initially nervous it was in a hotel as we didn't say at this hotel as guests but it was SO GOOD!!!!! read more

The service and the food were excellent. I got the lobster pasta and it was very tasty. read more

Bella Ciao - Lobster pasta. - Italian Near Me - Buffalo, New York

Ordered: Bolognese Lasagna Pretty standard for a lasagna to be honest. Sauce was great it was definitely smothered (for me that's amazing, for others maybe not so much) cheese wise it wasn't all there. 4/10 only because of the price for it. $28 mmm not worth it. The cocktails were also pretty meh def could've found better dining and drinks somewhere else for the price. Service and ambiance was great such a nice spot tho 10/10. 3/5 stars long trip, wanted to eat anything at that point read more

Bella Ciao - Lasagna Bolognese - Italian Near Me - Buffalo, New York

What's perfect summer evening dining Al fresco at Bella Ciao! Everything was scrumptious from the first bite of Grant until our last bite of pasta which neither one of us could finish because the portions were so large. Absolutely delicious . The lobster pasta was the winner, although the Alfredo was also quite delightful . A little on the price, your side and a bit upscale. Perfect for a date night . A gem in the 716! read more

See all

Bella Ciao provided the food for an event my husband's work held here. If the quality of the buffet is any indication, meals cooked to order must be outstanding. I also ordered a blushing Whiskey sour from the bar before the event. Loved it. Wish I'd tried Envy of All as well, but maybe we'll be back to the restaurant sometime. The space is modern and attractive. Great service. read more

Bella Ciao - Blushing Whiskey sour - Italian Near Me - Buffalo, New York

My teenage daughter and older son went there at 6:30PM on a Friday night, because there was over an hour wait at Chef's restaurant deeper downtown, the whole restaurant doesn't look that much different from when it was Sear steakhouse. Which means it's still elegant and sleek. We all started out with salads. My chop salad was great, my kids liked their Caesar salad. The entrées, however, weren't at the same level as the salad I had chicken Parmesan, served one cutlet with almost a Panko-like crust. Wasn't what I was expecting minimum amount of sauce on it and the sauce is not that good. Almost sour tasting. My son had lasagna and he said it was good. My daughter had chicken Alfredo with their house made noodles. And the noodles were so tough and undercooked that my daughter couldn't eat it. She ate the chicken and she liked the Alfredo sauce. I told the waitress and they apologized and immediately took it off the bill. Which was much appreciated. We had a couple of desserts, including the cannolis, which were terrible. I don't remember the other one. I would like to go back there, and give it one more shot. if you're gonna charge the prices they charge, while not exorbitant , but still "up there", the food should be exceptional. read more

Genevieve was an outstanding server! Great recommendations and service. Would happily return.

Bella Ciao is a decent restaurant inside the hotel Embassy suites. The ambiance is quite beautiful and the seating is comfortable. There is a bar area that you can enjoy and depending on the night. There is a live piano performance for your entertainment enjoyment. Bella Ciao could be so much more, if the food was more homemade. To me I feel this place is more of a high class Olive Garden. I would come back, but it would be more for the drinks than the food. Lobster Mafalde- Lobster Cream sauce, with asparagus tips. Entree was decent, but could've been better if everything was made homemade, and not packaged and heated up. Also the pieces of lobster was dry and tough. Cocktail- Envy of All, delicious smooth bourbon cocktail, with a trace of sweetness. read more

See all

Absolutely delish and worth every penny. This spot is located inside a hotel but the inside is so beautiful. Garlic cheese bread 9/10 Stuffed banana peppers 6/10 Lobster Mafalde 10/10 Chicken parm 8/10 The mafalde was the star of the show. Huge portion and rich in flavor. We had plenty to take home. read more

See all

I was off to a bad start... despite there being hardly anyone in the restaurant... The bar staff worked feverishly on what I have no idea, but It took a bit before I was addressed. ...I ordered a Pepsi and it came flat...with hardly any ice in it and lukewarm..... next came my Caesar salad, which was ...also.. lukewarm, with rock, hard croutons. Longhorn steakhouse... Their breadcrumbs are PERFECT. A light easy crunch. It's almost like eating a cracker. Next came the meatball appetizer ... these are very tasty, if not a little too tough. And lastly, my lobster dish, Lobster malfade I think it was called.... it was rich and creamy, and the lobster was good., if not for that dish I would never go back quite frankly. I want to add I hate leaving bad reviews.... But I hope that it is used to better things. I take them down after a while. read more

This restaurant sits inside/adjacent to a hotel, so parking is done by Valet. The pasta was delicious. The meatballs were very tender, flavorful, and cooked well. The tiramisu was also very good. Giving four stars as one of my party members had to wait an additional 20 minutes for their food and by the time they received it, most of us were done eating. Otherwise, a very tasty meal! read more

Bella Ciao - Vodka Pasta - Italian Near Me - Buffalo, New York

See all

First time here. While all the food was fantastic (shrimp scampi, meatball apps, crispy Brussels sprouts apps, and other apps, bread with olive oil... and the main courses for all the rest of our table, it is the service that stood out. Unfortunately I can't remember the waitress name but she was perfect. Friendly, efficient, nice, polite.... Just perfect. I will be back to this place! read more

We dined here with a somewhat last minute party of 11 recently for my friends birthday. They did not disappoint! I love Italian food and was really interested in trying their menu since pretty much everything looks amazing. We ordered a drink at the bar while we were waiting for everyone in our party. I got the mule that was listed on the cocktail menu and it was excellent, probably one of the best cocktails I've had in a long time. We started out with the meatballs which tasted very good, but we're a bit cold to my liking. This was the ONLY bad thing that happened our entire meal. We each got salads, myself the chopped and fiancé the Caesar, both delicious. FH says 'this is the best salad I've ever ordered' . I ordered the eggplant Parmesan and my fiancé ordered the chicken parm. The eggplant was amazing. I've prob had eggplant at over 90% off the Buffalo restaurants who offer it and this was one of three best. Really great experience for my friend's birthday. I hear they have a great happy hour too! read more

See all

I recently visited Bella Ciao for my birthday dinner. I made a reservation online, assuming the restaurant would be busy. When we got there, there weren't many people there at all, most likely due to the early dinner time (5:15pm). We quickly were sat at a table and they brought us some bread to share. For an appetizer, we got the meatballs. They were large and 4 made it easy to share. For my entree, I got the vodka rigatoni with breaded chicken. The serving was large as well, and I had plenty to take home. For dessert, I had the affogato. I wouldn't recommend it, however my mom had the lemon cake and she loved it. So I would recommend trying that instead. When we were wrapping up our meal, more people started showing up and they had a live saxophonist playing. This seems like a nice date night spot. Overall, it was a nice restaurant with friendly service and good food. read more

Bella Ciao - Vodka Rigatoni with breaded chicken - Italian Near Me - Buffalo, New York

See all

One thing I wash I was aware of is that the happy hour is only at the bar. PS. The meatballs were the best I've ever had!

Not only was it a cozy atmosphere, but the food was great. And our server Genevieve was super attentive and friendly! Great date night spot!

Went to Bella ciao for a birthday dinner and we were able to enjoy the private room for the experience, which was really nice. They even allowed us to do decorations in there. we were a large party of 8+ and despite this, the service was pretty good. We had one person assigned to us, but there was no issues with timely check-in's and food/drink drops. I was able to try a few different appetizers and salads, but my main course was the chicken parmigiana, which was delicious with a side of spaghett. Flavorful and filling. The birthday girl got the Wild Mushroom Lasagna which she really enjoyed! I also tried a couple different cocktails, which I did feel were a tad pricey by a dollar or two all around, but they were well-made. Overall, this was a great dining experience with great service and amazing food. Definitely worth checking out for a nicer, upscale dining experience for a special occasion or just because. read more

Bella Ciao - Chicken Parmigiana - Italian Near Me - Buffalo, New York

See all

This place was very cute for being inside of a hotel - definitely not expected. The service was very good and the food was solid. I got the lobster pasta which was great and my fiancée got the regular marinara type pasta. It was all good - not the best I've ever had but very very good. The service really knocked it out of the park though. read more

See all

We really enjoyed our dinner out here last weekend! It is located inside a hotel so were a bit worried it would just be like every other hotel restaurant but were pleasantly surprised at how delicious the food was and how great the service was! The manager checked on us several times to make sure we were enjoying everything. We opted for the chicken Parm, chicken Alfredo, salmon, and steak and everyone loved their meals! The stuffed peppers were also very tasty. I would definitely come back! read more

See all

Amazing homemade pasta sauce was delicious and the grilled chicken was amazing. Strawberry mojito scrumptious, the spinach artichoke dip the best I've had. The service was great our server was very polite and gave drink recommendations. The ambiance was beautiful, decor is very classy beautiful chandeliers. read more

Bella Ciao - Strawberry mojito - Italian Near Me - Buffalo, New York

See all

We were celebrating or 40th. Our server ,Olha was great and her suggestions were spot on. The food was fantastic with a nice ambiance.

First time visit..great food and amazing service from Genevieve! I will be definitely be back!

Service excellent Food homemade pasta was delicious Homemade desert Tiara Misu excellent Lobster Mafalede awesome Ambience is great read more

The service was spot on and everything we tried was absolutely delicious. Cool vibe as well.

Excellent ambiance, decor, selections, service & menu!! Had a fantastic selection of appetizers, salad, courses and wine. Finished off with an incredible dessert and the best espresso martini I've ever had!! Highly recommend!! read more

Bella Ciao - Italian Near Me - Buffalo, New York

See all

Came with a group of 5 to check out a spot for a rehearsal dinner. Was totally ignored by the hostess staff so took a seat in the bar area. Waited awhile and we were continually ignored so went back to the hostess station to ask if we could see some menus and if we would be served or if we should order at the bar. They stared at each other and then said we could find you a server so we went back and decided what we were going to order. Waited 10 minutes and no one came by so we got up to leave and they came chasing after us saying that they'd serve us.. continued our way out the door. Off the list for options. Kids running the place that don't care about service. read more

See all

Alley was amazing and sweet . The food was was so good , we loved our first experience there

We came here last weekend to celebrate a friend's birthday. This is a newer place and it is located inside Embassy Suites, where Sear was before. I'll be honest I wasn't sure what to expect and I'm pretty picky about Italian food. The menu looked good though and they could take a group at short notice so it worked out perfectly. Im happy to share that I was pleasantly surprised at how good the food was. The inside is the same as Sear. Modern, clean and elegant. Very nice for a special occasion or a date night. There was live piano music which was a nice touch on the evening. The menu was reasonable for a nicer restaurant and offers fresh pasta which is a huge plus for me. To start we had the burrata appetizer which was perfection. It came in top of a bed of arugula and a balsamic glaze with a healthy amount of proisiutto, figs, toast and candied nuts. For mains we had the lasagna which is one of the best lasagnas we ever had, which is a very serious statement. It was a very generous portion with the perfect portions of meat, cheese and sauce complete with crispy edges and bottom. We also tried the bolognese sardi with meatballs. It was good but needed a touch of salt or some fresh grated park to bring out the flavors more. I would have usually asked but was very distracted by the lasagna. The staff was also very attentive. It was cool that they were happy to accommodate several last minute additions to a large group. read more

Bella Ciao - Burrata with prosciutto - Italian Near Me - Buffalo, New York

Mamma mia, there's a new Italian spot in Buffalo! My boyfriend and I wanted to check Bella Ciao out as he's a pasta lover and we wanted to eat somewhere new. We were able to easily get reservations, though we likely didn't need them as the space is large and it wasn't too busy when we went. The service was excellent and everyone was very friendly! We started with stuffed banana peppers and a caesar salad. Both were delicious, especially the salad. We ordered the small, but it was still a pretty sizable portion. For dinner, I chose the vodka rigatoni, which was fine, but my boyfriend's lobster mafalde really stole the show. The sauce was delicious and it came with lots of large pieces of lobster. I wish I would've ordered it for myself! Overall, this is a good option for Italian fare in downtown Buffalo. It's pretty central to everything in the center of the city and the food was stellar. You can't go wrong! read more

See all

It's been a while since I hung out with one of my good friends. Of course, Bella Ciao was our first choice for dinner, drinks, and catching up!! I didn't realize until I got there that Bella Ciao is connected to Embassy Suites Hotel in downtown Buffalo. The former restaurant was Sear Steakhouse, I've been to Sear, so I had no doubt this place would be gorgeous!! And it did not disappoint!! It was brightly lit but not blinding, I would describe it as a bit elegant. However, I wouldn't say there was a dress code. Due to it being connected to a hotel, there are people who dress causal with baseball hats and flip flops, I'm assuming they were guests. But I also noticed others celebrating a birthday wearing heels, dresses and suits. Regardless of the attire, everyone seemed to be treated with respect and received great service. Now the food: this was a first for me and my friend. Therefore, we asked a bunch of questions as I usually do. The waitress was very knowledgeable and was able to give great recommendations. My friend ordered the Lobster Malfade and added shrimp. I didn't taste it, but she confirmed it tasted as good as looked. I ordered the crispy Brussels sprouts and Alfredo Malfade. These Brussels Sprouts were perfect, not overly cooked like some places do, and the candied pancetta was perfect crunch and not too sweet. So I'm a sauce girl, and often, it's a must to order extra, but Bella Ciao understood the assignment. No additional sauce was needed. This may be one of my favorite restaurant Alfredo dishes . We both ended our evening with the orange Creme Brule. If you've been following my reviews by now, you know I love me some Creme Brule.... but this orange flavored !! This was such a nice take on a classic dessert. The orange was very light but distinct and paired so well with charred top, garnished to with real oranges, yum!! I so hope they keep it on the menu for a while!! We enjoyed this experience so much and can't wait to go back soon!! read more

I recently attended a business dinner her with about 20 people! The servers were excellent and took very good care of everyone. We started out with sharing some appetizers such as the meatballs, arancini balls and the stuffed banana peppers! All were very good! I ordered the chicken parm and it was huge and very good! The side of spaghetti was a little over done! The sauce was very good! My wife attended this as well and got the beef tartar for her dinner and thought it was good! I loved the ambiance and the way the restaurant is set up! We will certainly come back on our own! read more

I can't wait to go back!! The food and service were amazing and the ambiance was lovely. I would definitely say this is a nice place for a date. The food portions are pretty nice as well. To eat we started off with the meatballs and Caesar salad. The meatballs were extremely moist and well seasoned. I'm not a fan of ricotta but I must say it really complimented the meatball well. The salad was very fresh and you really don't need the dressing that is on the side, even the croutons were delicious. For entrees we had the Lobster Mafalde and the Vodka Rigatoni with grilled chicken. Both were delicious! I highly recommend the lobster Mafalde the cream sauce was absolutely delicious and the pasta pairing was amazing. Our waiter and servers were all polite. Service was fast and efficient. Throughout the night a gentleman whom I believe was the manager walked through and would check on guests to ask how their meal was and if they needed anything, which I love! Highly recommend this place and will definitely be back to try the eggplant parmigiana and the three cheese garlic bread read more

See all

My boyfriend & I love it here. The food is absolutely phenomenal and the inside of the restaurant is gorgeous. All the staff we've interacted with has been polite and kind. The Lobster Mafalde is my favorite and a must try! read more

See all

Everything was absolutely delicious. The Brussel sprouts were nice and crispy and the strawberry feta salad was elite. There was live music playing when we went to dinner which was a nice touch. The service was good, no complaints!! Overall, a really good experience. read more

See all