Had a chimney cleaning service done and was quoted around $130 when I called to schedule. When they…read morecame in and finished the work, I was told I was being charged $725 for the service! I went ahead and paid considering the work was already done but I was left very upset. I understand that the pricing is based off of how tall the chimney is, but I did not appreciate being told I was only going to get charged $130 for the whole thing and then having the technician give me such a big bill. They need to be more transparent with their customers rather than telling us what we want to hear with a low price. Very disappointing.

Ben was quick to call me when he saw the review. There was no argument at all. He stated he was…read moreembarrassed about the bad experience and would not use the service provider anymore. He was prepared to make it right any way I saw fit. I requested a full refund and he provided it immediately. I would still use star quality for duct and dryer vent cleaning because of the customer service on the business end and the willingness to correct any problems. For carpet cleaning, I won't be experimenting with that service again. Ben, Thank you for the same day full refund.

Amazing service! Quick to respond. Friendly staff. 100% recommend!!!!!…read more Forevercleaning did a great job on a deep clean of my place. They cleaned better than I could have expected or hopes. Thank you!!!

I had a last minute move out cleaning request that Forevercleaing was able to able full fill! Great…read morecustomer service with a friendly staff that does an efficient job!

My experience with Air Duct Cleaning LLC was great! I had a dryer vent cleaning done…read more The process to schedule was super easy and communication was efficient. The technicians called/texted prior to arriving and they actually arrived at the top of the 3 hour window provided. When they arrived they were nice and knew exactly what they were doing. Each time they came inside they took their shoes off and they didn't leave event the slightest mess behind. I'd highly recommend them for your dryer vent cleaning. I'm planning to use them for my duct cleaning service next year as well because of the pleasant experience I just had.

This company did amazing work. My new place clearly hadn't had ducts cleaned or maintained in 15-20…read moreyears, so it was a heavy lift. They were quick to reply over Yelp and answered a few questions and provided a quote before booking an appointment for a few days later. The technician called 20 minutes before arriving, calmly handled a tight parking situation, and very carefully brought heavy equipment inside -- it's rare to find contractors who are respectful of taking off their shoes and not marking up the walls! He explained every step of his process to me, showing me before and after photos, cleaned up afterward, and was nice to my dog to boot. After struggling to find reliable contractors in the DMV, especially with HVAC, these guys are a gem (and more affordable than every other quote I got). I can already tell the air quality is greatly improved, which is great for my asthma.

I see reviews specifically praising Mr. Bruno for his excellent service, I beg to differ…read morecompletely, I used the service in 2016: 1. He told me my dryer vent was perfectly clean after he claimed he climbed into the attic and check without a ladder, despite I paid for the full service in advance. 2. He disappeared for 2 hours without cleaning a single vent. 3. After he came back, spent 5 mins on the job, took a 20-min dump in my master bedroom bathroom and forgot to flush. I called and complained about the service, someone finally came back and fixed things.

Of all the places that I contacted, these guys were the most efficient. The technician, Belman,…read moreshowed up early, brought an assistant and completed the job in 30 minutes. He even took a look at my HVAC system when he finished to advise me if additional work was needed. They also provided a discount for paying in cash which I appreciated. I will be using the company regularly from now on. Thank you!

Air Vent Cleaning Service is a very thorough and professional duct cleaning and cleaning company…read more I've used them for over 3 years.

Air vent cleaning services is one of the most professional companies that I came across within the…read morepast year. Their technicians were very knowledgeable understanding and caring about my needs as a customer. I highly recommend air vent cleaning services for everyone who needs their ventilation systems clean to provide their families with fresh quality air. I also recommended air vent cleaning services to my family and friends and everyone was thrilled about the quality of service that they provided. My family and I can now breathe fresh air throughout our home. Highly recommend, Alstonga

Leo is first rate. He came to my home and presented himself professionally and did a first rate…read morejob. I moved to a new house and This house had never had the air vent system cleaned and was built in 1969!!! He tackled this job head on and the difference is unbelievable. I would recommend Home Pro Air Duct Cleaning to everyone and I will definitely have him come back every six months now.

This guys are awesome!! We moved to a our new home in Rockville and our contractor recommend us to…read moredo a complete ducks cleaning because the house is old and the ducks systems are dirty - and because we host everyone for the holiday I needed it done asap! I was looking on yelp to find a local company that can help us with that, I called some companies and no one had an open window for the day before the holiday. Then my friend gave me Leo number & he said he had an excellent experience with him, I called him he got my information - 2 days later (a day before the holiday) he was at my house with is helper and did a complete cleaning. Higley recommend!!

Imas General Services were subcontracted through another company. Both companies were fantastic and…read moregetting the work done was seamless. I received five star treatment from start to finish. Called for an estimate on a Friday of a holiday weekend, got an estimate on Tuesday and the work was done on Thursday. It could have been done on Wednesday, but it rained all day. The pricing was so fair that I didn't even need to negotiate. I had not looked into chimney repair before, but a bird entering your house like it's Santa will make you consider installing a chimney cap. Inmar was on site to provide the estimate, explained the services that I probably needed, and told me I would receive an estimate via email. I received the estimate later the same day. Inmar's team showed up, explained the scope of work, gently moved our plants out of the way, and got to work. I also needed my gutter cleaned and asked if they could take care of it, since they had ladders and experience. He said he'd try to fit it in. They did. I napped in front of the fireplace while they worked. I could only hear light tapping from the brick removal process. They sent photos while the work was in progress. Great photos that I will share with you below. Inmar and his team exceeded my expectations. The hardest part of getting the chimney repaired and gutters cleaned was submitting payment - because no one asked for money upfront. 10/10 I would recommend Imas General Services for your chimney and gutter upkeep needs.

Imas General Services came to clean our gutters at this difficult time; gave us a senior discount;…read morewere professional from beginning to end. We'll definitely be calling them again. Roberta & Elwin Redfern

A friend recommended this company so I was pumped to have them clean our new condo we just…read morepurchased. I called a month in advance to schedule my cleaning. Spoke with Carlos, who seemed unorganized. I explained that we were going to closing on the 14th and I would like a evening cleaning, since he said they take their last appt at 4. He said he would reserve me for the 14th and the 15th just in case our closing went over and we couldn't make it. I thought, great how wonderful and helpful... He cares! He tells me that he will email me the quote and the confirmation. I wait and wait and wait..... Two days later still nothing. So I email and call him.... He says he's been "busy" and will send it soon! Then a couple of more days go by and still nothing. I contact him again and he said he wrote my email wrong and the "quote" was in his outbox. OK?! So why not contact me to fix the issue?! Or at the very least make sure I get my quote?? Then as if this was a sign enough to not use them and schedule with a more reputable company, my friend who referred me send me a screen shot Carlos messaging her, stating he lost my contact information and could she provide it..... Wait this is the CEO of the company and he's this scattered brain?! She ask me if its ok and I tell her yes. I wait all day expecting him to contact me since he stated he needed to contact me about my cleaning. NOPE! So I finally email and say here is my contact info, My friend said you lost my info. He gave me some silly excuse about moving and someone misplacing my information. Sir, you emailed me and I'm almost sure it saved my information in your email (inbox and outbox) Becoming skeptical of the company I ask if everything was still on and OK for the 14th. I get a response from Carlos that he would not be able to clean my condo on the confirmed day because he booked someone else for that day and that he could move me to the 15th and 16th instead. WHAT?!?! I was never told this or sent any kind of information asking if I would be OK with having my date changed. How would I have ever known?! This is unacceptable .... So I explain and send him the original email where he stated the dates and confirmed that he would be cleaning my condo on the 14 or 15th, no answer back. I wait a day and email again and he finally responds with he can fit me in on the 15th at 8 a.m. I agree and think all is well. Think again! I write him the night before the cleaning to confirm the time they will be arriving tomorrow.... And I get 10:30-11:30 time frame. Wait, wait wait..... This is the final strike. I explain that I was told they would be there early in the morning and now once again am being pushed back. He responds with that he's cleaning another house (my friends) which is bigger and obviously more money so we got pushed out of the way..... I have everything planned and timed for my move-in and he has completely ruined everything. I also have an appt at 10am and will not be available to let this company in. Not only have I been treated like the red headed step child more than once (completely my bad for over looking all of the signs of a bad business) he doesn't try to fix the situation by telling the other people that he needs to push them back an hour or so. This company obviously needs to work on scheduling, customer service and organizing. This is not how you do "business" and I would def say customers beware. If they are this scattered and money hungry, it's speaks volumes about their over all business. I spoke with my friend wed because she just sold her house and was trying to schedule to have them clean before they hand over the keys and she said that Carlos has been difficult and hard to get in contact with and scheduled. He's terribly unorganized and it was difficult for her to get her house scheduled and cleaned by them again. That he is not good with follow through and doesn't respond via phone. They came to clean my 1500 sq foot home that was completely empty. They show up a@ 9:20am. They were here till 11:05 and Carlos showed up.... You could tell he was rushing them and I honestly can't say what they did bc my house is still dirty. It took them an 1-1/2 to clean a empty place?! They leave and we come in and see the TERRIBLE job. My room closet (both) were not vacuumed, they left several cob webs in the apt after we asked for them to be cleaned, the stove side wasn't wiped down and still had grease, there are dust bunnies every where, and make the house smell like cleaner to trick you. They also used all of my paper towels, soap, step stools and supples. I pay for you to bring your stuff and not use mine. I inform Carlos of issues, he comes back and re"cleans" but doesn't bring vacuum even though I showed him pics. As I was cooking last night a few dust bunnies flew off top of fridge! GROSS! I was basically robbed

We have used this service for a number of years now and consistently pleased! Our home is always…read morethoroughly cleaned and the ladies are always pleasant and very trustworthy! I highly recommend Ramos Quality Cleaning Service!