I really enjoy shopping at this Bel Air because it's reliable, well organized, and consistently well stocked with everything I need. I usually stop by in the evenings, and it's rarely crowded, which makes the whole experience calm and stress-free. I also want to give a special shout-out to one of the cashiers -- I can't remember his name, but he has awesome tattoos and is always incredibly friendly with such a warm, pleasant attitude. Little interactions like that genuinely make shopping here something I look forward to. read more

Bel Air is located in the Stanford Ranch Village, which is a large plaza so there is plenty of parking available. Nice market, where we picked up some snacks. read more

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Bel Air stocks the groceries I like at fairly competitive prices and the personnel are very friendly and helpful. There is easy parking, and it is a clean and well stocked store. Much nicer shopping here than at other nearby stores. read more

I live by Raleys, but they totally gross me out because they leave two week old expired stuff on the shelves in the meat department so I thought I would go to this Bel-Air... It was OK, but I was going to get some sliced meat and I put my order in at the deli and then got totally grossed out by the guy that was gonna cut it and told him to stop and also this nauseous smelling fish smell... Don't want to smell rotten fish when I'm getting some lunch meat. At least the Raleys have their meat and deli separate ( the one by my house) I did see something about the rudeness of the employees on another post and this one isn't necessarily pointed out at this Bel-Air, but at most of Raleys, I have encountered nasty employees... I don't really like Safeway's meat but their employees are top-of-the-line... they actually help you if they see you struggling with finding something... May have to take my business back there. Also, we have Trader Joe's not too far away now, so will be taking my business there also. Totally love that they have so many people ready to check you out instead of having to help yourself... Especially at Bel-Air and Raleys because their prices are so overinflated. I mean my son and I just go in there and totally laugh. read more

Today on 10/2/25 at approximately 2:30 pm I encountered a disrespectful employee at the Bel Air Market in Rocklin on Sunset Ave. As I was waiting in line to get my groceries checked out, an employee from a separate check out counter offered me to move over to his line. I responded, no thanks, I'll wait here. At that moment I observed a bagger from the same line shake his head at the employee that asked me to move over. During the process of getting my groceries checked out, that same bagger came over to my line and started putting my items into bags. As soon as I was ready to leave, I asked the bagger if he had a problem with me not coming over to the other line to get checked out ? He replied, No. I then asked him why did you rudely shake your head then at your fellow employee ? He replied yes I did and I'm sorry. I then told him you need to treat customers with more respect. Over the years of shopping at Bel Air, I've seen a drastic decline of competent employees. There's a trend of rude and non personable employees being hired. The hiring practices at this location definitely needs immediate attention ! read more

Don't remember his name, but he is the butcher who works morning days on Friday. The guy is great. Extremely friendly and helpful. Every year I buy my full ribeye roast. He's always positive and helpful. Good job!!!!! read more

I had came into this location at 4:18pm yesterday. All I got was a Christmas card, when I was checked out by the self service employee I had accidentally hit "cash back" when following the prompts without realizing it. The employees cash drawer opened but he immediately closed it and did not give me cash and I walked out because again I hadn't realized I hit "cash back". After getting home and checking my account I had realized they took $63 from my account when all I got was a Christmas card so now they stole $50 of my hard earned money. I have reported this to my bank but I expect better from bel air, I'll never return to this location because of this. read more

Bel Air - Grocery Near Me - Rocklin, California

Something has changed since covid. Less register's open more "do it yourself" I still love Bel Air but things have changed at the store. I also gas up at the pump and after spending over $300.00 I should have received 50 cents a gal saving but I only got 25 cents. I have no idea why. Not the first time either. And it was within a week of the spending that I gassed up my car. I hope the people who work there are happy because I can no longer tell. It used to be obvious that they were happy people read more

The store is porley managed, and the staff is dismisseve to customers complaints. They are more concerned with being right then making the customer happy. Tonight I tried to make a purchase, and the only option with self checkout. I Attempted to buy one can of beer and was informed that I would have to purchase that through a separate transaction. I made a comment to the checker that raley's policies we're ridiculous to which he responded this is Bel Air we're a separate company. I replied that they are owned by the same company. Instead of being empathetical he radioed for his manager, when the manager arrived he did nothing to assist me. No one offered to ring up my groceries. No apologies, I wound up leaving. I would discourage anyone from shopping at this particular location. read more

Bella in the bakery is so great! She was very helpful and sweet. She made ordering super easy and had the cake ready so I could pick it up early as requested. She even called me when it was ready and decorated it so cute for my daughter's birthday. Awesome service with a smile. Thank you! Update: The cake was delicious too. We got the chocolate/vanilla marble layer cake with raspberry filling and buttercream frosting.Yum! read more

I used to love this store. Now, you have to fight with the app to find the sale information. It's it a digital coupon? Regular sale? Coupon sale? It's hard to tell. I spend too much time trying to figure out how to get the sale price. Sometimes I don't buy the item. Other times i wait until i checkout and let the checker spend the time and do the work. I never use self checkout, as we need cashiers to save jobs. I tried calling corporate, but got cut off after 20 minutes of holding. Raleys/Bel Air has gone way down hill. I'm going to try Savemart instead. read more

Specifically deli. No service. Just stood there. Michelle was on the phone and couldn't be bothered. Three people said someone would be with me soon. I don't have time to stand around and be ignored on my lunch hour. read more

I went to get some snacks and I found some maruchan ramen, so I bought it. After I got my receipt I headed toward the exit. The male employee told me to have a good day, and I replied with," thank you, you too." He didn't respond which was unfortunate but I appreciate the hospitality there. read more

Bel Air (at least this location) suffers from generally unhelpful / flat emotion staff and at times even rude namely the self checkout attendees. Twice the same issue occurred wherein I was waiting patiently for the attendant to finish helping someone so he could ring up my bottle of wine. The attendant conversed with what appeared to be his friend for several minutes after helping him while I sat and waited. On another occasion he began ringing up an item for me, then stopped in the middle of it without context and started talking to a lady. I proceeded to ask him "should I come back later?" partially annoyed, he finished ringing me up, didn't even say a word to me. Another checker nearby apologized on my way out which I appreciated. There is rarely more than one or two checkout stands open (probably due to cost cutting / under staffing) which forces most people into the agonizing self checkout which always has a variety of issues while you wait for the irritable checkout attendant to "help you" do what Bel Air won't staff people to do any longer. Another day, we came in to buy pre-made pizza crust, but they had mold on them. We told an employee and he thanked us. We went in the next day and the moldy pizza crusts were still there! I also get that inflation is pervasive at the moment, but Bel Air seems to have prices akin to Whole Foods. We've began skipping BA all together and going to Nugget down the road and Trader Joe's. Nugget has a premium experience and friendly staff and TJs staff are second to none as well. read more

Service is definitely lacking. My visit tonight proves that. I live closer to this place but I will Just roll another couple blocks and shop at Safeway. read more

Moved here from Galt. Very nice store. Friendly workers. I was wondering if they do E-cart pickup. Tried to order online but this store doesn't come up in store search. read more

I will revise this when Raleys understands that employees who are not watched like a hawk by upper management are friendlier happier and more productive= +$$$! Raleys is micromanaging their checkers to ensure we're charged for every single bag used. They track checkers by percentage, for compliance. This holds up the line as groceries must be bagged, then you pay the total. Trust them enough to estimate! Baggers & checkers have a flow and this interrupts it. It also takes away from the relationship with the customer. Self checkout skews your stats because customers incorrectly enter the # of bags used plus the bag dispensers suck. You cannot grab one bag and open it. Five others stick to it and if you're in a hurry, they're coming along for the ride! If you want to save money, make thinner bags. Most people forget their fabric hippie bags at home anyway, so charging for bags is not the greatest idea for saving the planet. Having happy employee will make you money. Management takes care of employees so employees can take care of your shoppers. Don't mess with that. Be a great leader and employees will be loyal and follow you into battle. read more

A HUGE HUGE HUGE THANK YOU to Erik in the self checkout area!! You are the greatest!! My dumb ass was on a work conference call when I used the self checkout this morning thinking I could multi task and accomplish 2 things at once. I got my Groceries, yet left my 40.00 cash back there at the self checkout. After a long day at work and then realizing I had no cash in my pocket I thought "wow. What an idiot! I should at least call to see if some kind soul had turned it in (with a 5% chance of that ever happening) I called and spoke with Eric who was super cool and said "well, what did you purchase?" I said "monster drink, sunblock, and a lighter." He said "ok! That's the right answer! I've got your cash AND your receipt. You guys are so cool for doing this!! I will be doing ALL of my shopping with you guys from now on. Thank you a million for being good people!! See you next time! read more

Bel Air - Grocery Near Me - Rocklin, California

Out of all the grocery store sandwiches I've tried Bel Air Sandwiches are my favorite! I'm a fan of grocery store sandwiches compared to regular sandwich spots, I think they're a better deal at Bel Air & what's cool is they make your sandwich right in front of you. My favorite here is the Mediterranean Veggie sandwich because it's so colorful. Also, it's so great too coming in the morning & getting a fresh $0.89 bagel :). I probably took all of the Jalapeño Cheese bagels at one point. read more

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Bel Air has always been our go to store. unfortunately the quality of fresh produce has gone down significantly. I was shopping yesterday and purchased some grapes, three pack of tomatoes, and a five pound bag of potatoes. over half of the grapes were bad and two of the potatoes were rotten, also one of the tomatoes was bad. I know if I returned them they would be replaced. However, replacement is not the issue. having to go through the hassle of returning them is. Nugget Market unit pricing is more expensive but, you can eat 100% of what you purchase. Moving forward, if the quality does not improve I will have no choice but to shop elsewhere. read more

Great store, I really enjoy going to this store because it's convenient, right by my house, and the employees are always so kind and helpful. They will literally walk you to an item you are looking for or try their best to help you find the item. I would say that I enjoy going into this location because it's nice and clean and I always see familiar faces with the employees. I really like the reward system as well because you earn great coupons with them on things you buy. Thank you Bel Air! read more

all i can see is wowowow mercedes was such a big help when i went in she helped me navigate through the store to help me find what i needed with no hesitation, she definitely has the best attitude i've seen well done !!!! read more

This a very nice establishment very clean atmosphere this location also has the United States post office located inside of it this location also makes Pete's coffee and they have several drinks to choose from Plus they have holiday drinks to choose from as well it is located by the bakery the bakery here makes very delicious cakes French breads and donuts I also like to get a sandwich from the service deli they make them fresh by requested order they also have different ways to make it a combo this location has a fresh fountain station with different sodas to choose from this location has the $5.00 Monday deals as well the service deli meats are very great you can tell by the taste I also like to visit the butcher block to get some meats they have very great delicious food with only the best products all of the employees are very friendly and very helpful here I highly recommend this for anyone looking for a great deal very clean restrooms very clean parking lot very clean atmosphere very clean establishment I will definitely be coming back here again soon for more great customer service and more great deals read more

Customer Service is gone! There is no customer service counter anymore to go to with your concerns or questions. There was one checker today on Monday morning that left the self check out is the only other option. I'm not trained on how to work here, I'm just a customer. So when I asked the lady in charge of self check out how to do my oranges, she scolded me and tried to train me on how to look for the item number, and input it . I did not realize I was on the clock. At least 10 people in line behind me. Shouldn't they open up another checkout lane? read more

Update: went back because I have no other options to go to for a bathroom break or a sandwich when I am working in the neighborhood and short on time. Anyways, I use self check out, I finish ringing my self up, and then I realize that I need a bag. So, I then ask the woman working at the self checkout area if I could have a bag. She says no because bags can't be bought with food stamps.................? I've never had food stamps before in my life. I was holding my Chase bank card. It's funny how this woman is always so nice to all the white customers but every time I come, she always glares at me. This woman gives literally everyone a warm goodbye but deliberately gives me a mean look each visit. But actually, all of the staff glares at me in this fashion often times because I'm different from the rest of the customers (different meaning black). Rocklin is not very diverse. Majority of its population is white which is fine. However, I am always reacted to VERY differently whenever I visit this store; especially compared to the pleasant reactions every single WHITE person in the store receives. I am very educated, honest, caring, hardworking, and I am definitely NOT some kind of criminal just because my skin is a different color than everyone else's. Every time I come to this store I am harassed and profiled. However, since I am a delivery driver for this wonderful community I cannot afford to go somewhere further to use the restroom while I am on the clock serving everyone. I am so happy to take a risk and deliver packages to a community during a pandemic and then have the people of that community harass me while I use the restroom. It really makes me feel warm inside knowing someone is right outside the door waiting for me to come out of the restroom simply because I am black. Every single time I visit this store I encounter some form of racism. Some of the incidents are more subtle than others; but, there is nothing subtle about a white woman immediately assuming that I am unable to make any purchase without an EBT card. read more

I've shopped at this Bel Air supermarket for 30 years and have always had great service from their staff. Quality of produce has been very good, meat department has been very good as well with the staff willing to accommodate special cuts of roasts or steaks. I would like to see a larger fresh seafood selection if possible. But, I think Rocklin may be more of a meat and potatoes community, LOL! Since the CoVid-19 pandemic, their stock of paper products seems to be inconsistent and many basic products such as yeast or canned soups and other canned products have been hard to find on their shelves. Here's hoping that inventory improves as the "panic" levels off. Keep up the great work, Raley's/Bel Air. read more

Very unimpressed by the Bel Air in Rocklin. Went to go pick up a couple groceries tonight and saw at least 10 people shopping without masks on, some of which were congregated by the restrooms to take advantage of them while out looking at Christmas lights. Employees made no effort to tell customers they needed to be wearing masks. This is not the first time I've seen them allow people to shop without masks. An overpriced grocery store like this is not worth getting Covid from. I will not be shopping here again. read more

So disappointing. Pulled into to gas pumps. Found out after parking, that the scanner for a $.50/gallon discount, I went inside and was informed that pump 11 scanner doesn't work. He laughed when I asked if he thought about putting a sign on the pump to let other drivers know... We went inside the store to purchase a few things. There were zero checkouts open, so we headed to self-checkout. We entered our customer number & proceeded to scan & place items in bagging area. Milk ok - vitamins ok - Cranapple juice - nope! Clerk comes over and says "you didn't scan properly, are you trying to steal it?" Yup sweetie, I always try to smuggle juice Insert ATM card, machines buzzes & says remove card. Clerk runs over and says "You people are always screwing up these machines!" Shopped at this store since it opened, now that our son lives in this area, figured we'd give it a hello, but I doubt if I'll be back. read more

The Best thing about this Bel-Air... "JONNIE" I Have been shopping this store for 19 years. JONNIE always has a smile, helpful, friendly and knowledgeable. If you need help, Ask for JONNIE. He will get you the help/answer. Bel-Air should be grateful to have such a dedicated Man like JONNIE. Thank You Jonnie for always making my checkout experience a positive one!! read more

Have not been here in a while, this is a nice Bel Air, much cleaner & neater than the one where I usually shop. Went to deli case, was busy this AM. It was very clean & neat, nice presentation & selection. All employees here were friendly & welcoming. The beer & soda section was all behind glass doors, have not seen that. All stocked & organized, visually appealing. Glad I stopped here this morning, bought a lot more that I had planned. Even got my cash back at the self checkout, love that, saved me a trip to the atm. My $40 came out in $10's & I liked that. In the competitive grocery world, they are doing an outstanding job at this location. read more

Bel Air - Mr Bill dog toy. Squeeze it & says OH NOOOO! Love it. - Grocery Near Me - Rocklin, California

I picked up a steak on Monday with a five minute drive home. The steak was immediately refrigerated. I brought it out on Wednesday and opened it up. I noticed a bad odor but the steak looked fine. I turned the steak over to fined it dark grey. Red on one side and grey on the other, hm! It had a sell by day of 10/23/14. I would like to add a photo I took. The week prior, I had brought to the attention of one of the meat stockers a obviously spoiled (grey) steak. I cannot trust this store. Nor do I want to waste my time returning something that is advertised as fresh. Never again Bel Air!! read more

Bel Air - Opened this steak on 10/22/14 (sell by 10/23/14) and noticed a bad odor. Steak looked fine until I turned it over. it was gray. - Grocery Near Me - Rocklin, California

I literally bought this 2 days ago at bel air on sunset in rockin. It looked fine, until I took the produce sticker off and uncovered a moldy, rotten hole. It's like they saw the hole and covered it with a sticker so it looked nice and fresh. You'd think since we pay so much for our groceries here things like this wouldn't happen. Added an extra star for customer service, they are always very friendly here! read more

Bel Air - Ew - Grocery Near Me - Rocklin, California

This store is neat and people that work here are nice. Their premade sandwiches are really good and the wraps. read more

Bel Air - Grocery Near Me - Rocklin, California

I love Debbie in Customer Service! Always so friendly and helpful. Dropping off USPS packages is always a treat!

Coffee Bakery staff just gave clueless expressions when I ordered my usual Large Matcha Green Tea Javiva with Soy Milk. Apparently staff needs training on this still. Not ever a problem at Sacramento Raleys or Bel-Air locations. read more

Lady at the Bakery thats was doing inventory on the cakes was really rude. I asked her a question and she ignored me, I asked her again and this time raised my voice and she still ignore me. Every time I come here the employees have really really bad customer service. Not coming here again. read more

You took away the Post Office - I used that for 20 years!! Everyone is so disappointed. Why did you close it at Christmas of all times? Please bring it back!! I am a Frequent Customer to your store!! read more

Every department in this Bel Air was so helpful this Christmas. We can't say enough. From the meat and seafood department to the bakery and also the cashiers. Ty from helping to make out Christmas Eve so perfect. Vito and Tammy Mellone read more

There was some kind of emergency at the store tonight and there were fire trucks and it was closed. I walked up to throw something in the trash. As I walked by a firefighter who was taking all his gear off told me the store was closed. I said thank you and that I just needed to throw something away. He just smiled as I continued to walk to the trash can in front of the store. Before I could get there a Bel Air employee who was standing there with about 4 other employees starts yelling at me to leave. I told her I just needed to throw something away. She starts screaming and coming toward me that I had to leave now. I asked if there was a trash can I could use and he just kept yelled at us to leave now and waving he hands at us. I walked away with my son who is now terrified. As we walk past the other entrance another employee was standing there alone. My son asked him what happened. This employee nicely said there was an incident but that everything was going to be ok, that he didn't need to worry and he wished us a Merry Christmas. I'm so glad there was one kind employee that was nice enough not to scare my kid. There's no way she was yelling at me for my safety either. There were 5 employees standing at the entrance with her. Had there been some kind of imminent danger they would not have been there and the firefighter wouldn't have allowed me to continue walking toward the store. I have never been treated so rudely and by the previous reviews sounds like I am not alone. I will be avoiding this store in the future. read more

This is an incredible place filled with friendly workers. Special thanks to Erik, who is the most courteous and friendly employee there - always manages to make me crack a smile, and quick to help. read more