Do not book a party here.
Everything is broken and it's very unsafe too, not to mention nothing was set up and ready to go for us and there's only one person running the whole party.
Details:
I was here about 2 weeks ago for my nephew's 2-year-old birthday party and while the kids may not recognize the things that adults do that are wrong with this place, this place is extremely disappointing. Let me explain.
For starters when we walked in, none of the tables or chairs were set up and we had to set the room ourselves. That cut into our set of time for other things necessary by almost 30 minutes.
Second of all, all the toys in the toy section such as the dolls and the cars and whatnot are all broken! And all the electronic toys do not have working batteries in it.
I literally saw little girls crying when they saw headless dolls and a lot of the children were so disappointed that they couldn't play with the cars and the electronic toys.
Third of all the main attraction in the room, the merry-go-round, was broken! How in the world can that be broken for a bunch of children in a play center!
The ball crawl itself is using the cheapest balls you could ever imagine and they all get crushed very easily and the pit itself was not filled enough so when children were going down the slide, their butts were hitting the inside of the ballpit very hard and I saw quite a few kids upset over that.
They also have this interesting device that looks like a pachinko machine where you put a ball in it and it's supposed to be sucked up by air and go through a bunch of tubes. They were five tubes and only one of them were working. This in particular upset my nephew.
Overall, the place was also pretty dirty and it was apparent that this place was not cleaned up from the last party.
Last but certainly not least, they have a wall with these tiny little pegs that resemble Chinese checkers.... These pieces are so small that these are easily choking hazards and I literally had to run across the room to pull a few pieces out of a little child's hands because they were going right into the mouth.
I took all hundred of these pieces off the wall and threw them into a plastic bag and gave them to the staff and ask them how can they be so naive to have pieces this small available for small children. The lady just looked at me like I was crazy and said sorry.
I would highly suggest skipping this place and spending a few more dollars on a place that actually has everything in working order and is clean. read more