As someone who travels for work lots, I worry about bringing 'uninvited guests' home with me. As a journalist and filmmaker, I often end up in places that have a lot of different types of people passing through, from odd hotels to theatres and airports, trains and buses. So when I started scratching after finally coming home from a trip to my own little bed, I got worried. I couldn't see any sign of bloodsuckers, but I was having a reaction and didn't want to face an infestation. Someone recommended Bed Bug Detectives and Advisors to me so I thought I'd give 'em a call. They responded promptly and were really helpful on the phone. They came when they said they would and brought this amazing dog that tore through my apartment and definitely smelled something on one side of the bed. I was amazed that the scent detection thing could be so specific, but BAM! He really found one spot that was different from everywhere else in the place. The handler was great and told me I definitely had bed bugs and then calmly discussed all different options for dealing with the problem. By calling them quickly, it was pretty contained and I was able to deal with it quickly and affordably. They don't do any pest control, so they have no incentive to "upsell" you. But boy do they find bugs! I can't thank those guys enough for helping nip my pandemic in the bud. No stigma, no judgments, just calm clear information. And because I don't want to EVER go though this again, I've got them coming on a bi-monthly basis, just to check for the suckie-creepers in my house and on my bags and gear cases. read more

I think i can safely speak on behalf of most that bed bugs are traumatic (whether it be a scare or the Real thing). There is a particular personality and expertise that must come with an individual dealing with this sort. Fiona and her gang have absolutely hit the mark. My roommate and I had attempted to master the situation on our own for about a month. We found a single bug but continued to get bites and could not find the culprits. After 3 chemical treatments and still getting bites, we finally decided to move (we also discovered that it was systemic issue and other apartments where dealing with them too), this is where Fiona came in. She was incredibly knowledgeable and calming during this chaotic transition. She took the time out of her busy schedule to offer us guidance on how we may safely move our things without further infestation. She gave practical tips that I didn't know existed and recommended products that she's personally researched. She rented a Packtite to us to treat none clothing items. Once we moved, she came by with her dogs to inspect our the new place (we are deemed bed bug free!) and is scheduled to return again in a week or so after we are settled. With all of this uncertainty and craziness that bed bugs brought us, Fiona's calm disposition and astute problem solving skills have been just what we've needed to rest with ease. I highly recommend Bed Bug Detectives and Advisors for ALL your bed bug quandaries! read more

We weren't sure what to expect when the Bed Bug Detectives showed up. They'd been recommended by mutual friends. I was concerned a van bearing the boldly emblazoned legend "Bed Bug Detectives" would pull up in front of my semi-detached Brooklyn house while the neighbors were hanging out on their porch. But the Detectives are discreet and they showed up in an unmarked car with Hercules, this super-cute part Beagle character. What he lacked in terms of the world-weary gravitas I'd expect from a detective, he made up with charm. The Detectives were friendly, efficient, and professional. Hercules "alerted" to the presence of BBs in one of our rooms, and then the second handler did a second walk-through to make sure the findings matched. They did and then the Advisor part kicked in and the team gave us some guidance on how to take out the bedbugs, which we did successfully in short order. We were lucky because the invasion was in the earliest of stages. They've been back to monitor since and nobody's been bitten since so we believe we are in the clear. I'm happy to vouch for these people. They are not attached to an exterminator service. They simply show up with this highly trained dog and independently verify whether it's a BB problem, so you know what you're dealing with. They do it quickly and explain what they're doing or going to do very clearly. These guys are good. read more

First of all, Fiona, Archie and the rest of her team at Bed Bug Detectives and Advisers are AMAZING! I can confidently say that we are now Bed Bug FREE at my home. I remember contacting Fiona and describing to her what I thought were bed bugs bites on my son's body and they were possibly in his room. Later that same day, she called me back to see how I was doing and asked if I had additional questions for her. Of course, I called her several times, as questions popped into my head. She never made me feel like I was bothering her during my calls. She was so calm and patient on the phone each time. She was very discreet when calling me back at my office - knowing that it was sensitive situation that I was dealing with at home and others in my office might look at me strangely if they knew I potentially had bed bugs at home. She was so accommodating that she squeezed me in her tight schedule and was at my home the following morning. One of her dog detectives, Archie went to each room and there were indeed bed bugs in my son's room. She reassured me that she can help get rid of them. Fiona recommended a spray and mattress encasement which she later hand-delivered to my office in Park Slope. Once again, she was very professional and discreet about the situation at home. She recommended an amazing team of exterminators. I would highly recommend her to anyone. read more

My household and I have struggled off and on with bed bugs for the past 18 months. It has truly been horrific. Extermination has been frequent and frustrating, often seeming like a choice between noxious chemicals and these awful bugs. We had seen no sign of them for several months, but recently became concerned that they had returned. A colleague of mine recommended Bed Bugs Detectives and Advisors. Fiona and Mary (the humans) and Hercules and Archie (the dogs) came to inspect our apartment last Friday morning. We had been given detailed but simple instructions for preparing the apartment for the inspection.Also, as soon as they arrived, they took a full, detailed report of our history with the bugs, and explained what the dogs would be doing and how they worked. Fiona and Mary immediately came across as professional, sympathetic, and competent. Both dogs carefully and slowly inspected the apartment, and afterwards we were allowed to meet them. The whole thing took about as much time as a thorough extermination visit, but it felt much less invasive and so much more precise and personal. I would highly recommend Bed Bug Detectives and Advisors in any struggle with this disgusting and seemingly ubiquitous New York pest. The best news being that we are currently (and hopefully permanently!) free of them. read more

Three cheers for Fiona, who spoke with me on the phone no fewer than 3 times before I finally decided to lay down the kale for a visit from her, dog handler Mary, and Archie the beagle. I'd had a problem over the summer, hadn't been too keen on the exterminator who handled it, and wanted something with over 200X my olfactory sense either to clear me or let me know that there was more work to be done. That would be Archie, and he was terrific, not least because he said the coast was clear. In addition to their kindness, patience, thoroughness, and discretion, I appreciated the team's ability to tell me that individual pieces of furniture were okay--this in contrast with another company that, sight unseen, encouraged me to throw out all of my wooden furniture, which in my case would have included my grandmother's bureau, night table, and dresser as well as my desk, bookcase, and printer table. I suspect my brush with bedbugs will leave me wary for some time to come, but it has been a true relief to know that I can start putting my stuff away and sleeping the sleep of the de-bugged. And the fact that BB Detectives & Advisors isn't affiliated with an exterminator meant that there was no bias in their estimate. I recommend them highly. read more

We recently had a bed bug alarm on the top floor of our apartment. We invited the dog detectives to find out if the bugs had spread to any of the other floors before spraying. To be quite honest, I wasn't quite sure if dogs detecting bed bugs would even work. I couldn't imagine how it was possible. But when Mary and Fiona came over with their two adorable Beagles, I changed my opinion at once. First of all, they were very friendly, understanding of our worries and they took their time to explain everything. They told us about the training of their dogs which thereby convinced me of the effectiveness of them. They also explained to us how we could prevent further bed bug issues and how to best deal with the situation . The dogs were simply adorable; Friendly, wonderful beings with extraordinary noses. They led the dogs through the apartment and verified that we had bed bugs on the top floor, but were bed bug free on the other floors - so far, the dogs have been right 100%. This not only helped relieve us of our suspicions of any bugs on the remaining floors, it was also a very interesting and educating experience. read more

When you are unsure if you have bed bugs and or not- LOOK TO NO OTHER company than Fiona and her team of dogs at Bed Bug Detectives Advisor's. A calm of relief entered my home when I asked her to check out the situation. Fiona quickly scheduled a time to meet me. She arrived with her expert dogs and I felt instantly put at ease. Her dogs searched my entire home and found these "univited" guests where I couldn't find them on my own. She was extremely patient about what to do next and advised me through the entire process. There were numerous calls - and she answered every one of them - Her service is affordable and she is extremely professional. She helped me find the best exterminators and advised me to how to deal with a great laundry option. She continued to check on my home and came back after my treatments assuring that I was bed bug free. I am so happy that I found her service. Thank you Fiona and Thank you to the most awesome dogs- Hercules & Archie !!! read more

Reading the other reviews here I found myself agreeing with ALL the tributes; This company surely brings a healing and calming approach that reduced the understandable anxiety we had on discovering evidence of visiting critters BB recently, in a guest bedroom in our Park Slope house. They came with immediate response, empathy, kindness, extremely helpful advice and timely service. Fiona, Mary and the doggies took care of our problem, gave us homework which we completed ( e.g. take apart even the bed frame to be sure no bugs were there lurking) and we have now passed our followup second inspection. Since we also rent guest rooms, we're aware of BB risks and willing to pay to know we are safe. We are completely sold on Bed Bug Advisors and plan preventative doggie inspections on a regular basis. We will gladly recommend you to other dwellers and hosts near and far! read more

Fiona and her dogs totally saved the day for me! I had a kid with bites yet no other signs of bugs anywhere in my house. I wasn't really sure wether it was bed bugs, and if it was were they everywhere, or in just one room, and mostly I wasn't sure what to do. I called an exterminator and they said it would be $3000 and that I had to treat my whole house. I called Bed Bug Detectives as my second opinion and I'm so glad I did. The dogs confirmed that I did have bed bugs! They also confirmed that the bugs were in just two rooms. This was a huge discovery, saving me thousands of dollars in the extermination process! The piece of mind I got from Fiona and her dogs was well worth it! Fiona is super knowledgeable, really kind, and really helpful at a scary time. I would highly recommend them. Thanks Bed Bug Detectives! You saved the day- and a lot of cash too! read more

I had a bed bug scare a year ago. It turned out to be a false alarm but at the time I didn't know it and had to steam all the beds, furniture, carpets, everything in my apartment and wash and dry every article of clothing I had. It was a real drag. I asked the exterminators if there was any way to prevent bed bugs and they said not really but now with Bed Bug Detectives & Advisors, I can know the status of the building anytime I want and be able to catch a problem early when it is so much easier to resolve. I have Hercules come twice a year and the peace of mind knowing that I don't have bedbugs is priceless. Bed Bug Detective's staff is courteous and professional. Checking an entire apartment only takes about 15 minutes and it is worth every penny. Thank you, Bed Bug Detectives & Advisors! Vivian, Property Manager, Brooklyn NY read more

I own a four story house in Brooklyn and have multiple roommates, and I also have a hand in apartments nearby where international students and interns spend a few months or longer. We've had bedbugs that were spread by people having friends to stay or moving back and forth between the different locations (though as far as we can tell they originated from other apartments). It was always a very panicky situation, and the BBDs have been the best! They have been able to locate even the most minor spreading so that the exterminators could really obliterate the problem. On at least one occasion it was surprising that the bugs had gotten as for as they did! On another occasion it was so reassuring to know that our suspicions were completely unfounded. I couldn't be more enthusiastic about their services! read more

When I found a bug I was 99% sure was a bedbug, it was half an hour after the posted closing time of BBD&A. In spite of this, Fiona replied to my email within 20 mins, confirmed it was a bed bug, and before the night was over we had an inspection scheduled for the next day. She was able to show us exactly where Hercules alerted, gave us a detailed report on her visual inspection, and assured my fiancé and I that it was "activity" and not an "infestation". Our landlord wound up hiring exterminators who did the whole apartment top to bottom anyway, but Fiona continued to answer my questions as I panicked and fretted about how much we should worry about closets, books, and shoes. Every interaction has been wonderful, and Fiona provided real peace of mind in a very stressful situation. read more

WOW WOW WOW WOW!!! By the time you call Bed Bug Detectives you are already stressed out, they know this. We had a scare and called them late (10pm), Fiona promptly texted us back and let us know that she could see us ASAP the next day, that alone gave us the first sigh of relief. The next day Fiona contacted us and set up an appointment. She texted me twice to let us know she was coming, super good communication skills. When they arrived, they were courteous, fast and prompt. They knew what they were talking about and gave fast, good advice. They were in and out fast, with plenty of time to fix whatever problems had come up. In the end there were no bedbugs, but I am super happy to have gotten some face time with Bed Bug Detectives. Do not hesitate to call them! read more

My husband had several bites on his legs that we couldn't explain and seemed to resemble the pictures we saw of bed bugs. We cleaned as best we could but even though 3 weeks had passed since being bit, we couldn't stand worrying that we might have the beginning of an infestation. We had heard of Fiona and her business and contacted her. After a very clear explanation of how to prepare for our small apt. to be inspected Fiona brought Hercules over to check our space. Hercules never barked, just did his job meticulously, sniffing where he was lead to on his leash. Lucky us!!! Hercules didn't find anything and we were assured that if we had them, they were gone after our cleaning. Thanks to the excellent training of Hercules we are relieved! read more

I am a nurse, and I visit most clients in their homes as part of my job. Because of the constant ins and outs of different people' s homes, I've dreaded the thought of what I could be bringing into my own home. I became tired of worrying, so I called up this company to see If they could check my house for bugs. I got an appointment for the next day. The dog was on point. It went right to work, sniffing around every corner of the house. The staff was professional, discrete,and friendly. They found no pests, and I was very impressed! I have hired them to check my home periodically because I have no doubt that they know what they're doing. Those guys get 5 stars from me. Highly recommended! read more

Hello YELP! Wanted to give a big shout out to Fiona and Daniel for being so extremely helpful for us during our Bed Bug Saga. We've received so much help, guidance, and assistance through our journey and wouldn't have known what to do with out them. It's a challenging experience ((beyond challenging)) to deal with Bed Bugs, but having people and a pup so willing to help and make sure we get things settled has been so relieving and incredible. If you're looking for a reliable and truly kind Bed Bug experts who know how to get the job done don't look any further. read more

Eda, Fiona and Hercules are, quite simply, fantastic. We found a bug and brought it to an exterminator, and it was a positive ID. They helped us sift through all the fear mongering and mis-information out there to gain a real perspective and most importantly, help us cope. We caught the issue very early on, and fumigated the item in question. Throughout the process they have been a joy and so incredibly helpful. Thank you Eda and Fiona! And Hercules is such a little doll! Big thanks to him, too. read more

Our congregational building is almost as open to the public as a building can be. We have children and adults in and out all day long. People come for day care, for weddings, for Sunday meetings, for events, and so on. We are working with Bed Bug Detectives on a quarterly basis, just so that we can know we are a bed bug free zone. It's great to be able to let people know that they don't have to worry about catching bugs when they join us. - Brooklyn Society for Ethical Culture (www.bsec.org) read more