The prices I saw were full retail, not even close to wholesale prices as they claim. The one I looked at was a rebuilt wreck. I made a fair offer, wasn't even considered. I ended up buying somewhere else. read more

I drove 45 minutes to look at a 2009 Nissan Frontier SE Crew Cab LWB 4WD, with a clean Carfax. Before I could test drive it, they had to put gas in it. The air bag light was flashing the whole time. When I returned, I mentioned the air bag light. The salesman told me they remove the seats to detail the vehicles, and the sensor must not have been reconnected, but they would take care of it. Fair enough. All seemed fine. I returned a few days later to take it to get inspected by my mechanic. I wasn't 2 miles from the lot, and the fuel light came on again. I had to put fuel in myself, and they wouldn't refund me. My mechanic insured the engine was sound. I took it down to a body shop, and that's where it all began to unravel. There was very obvious, to them, front end damage. There were new, aftermarket parts. Many of the mounting and/or connecting points didn't even line up. Some more than 2" off. There was structural damage that was very shoddily repaired. The shop owner was even unsure if there was even an airbag present, as all the connections were correct. They told me that if the airbag had been deployed and replaced, likely it would have been in the Carfax. They surmised that the truck was in a single vehicle accident, that never got reported to police or any insurance company. That it was repaired under the radar. They told me, the next front end collision on this truck would end up causing catastrophic damage. When I returned to the dealer, I asked if it had been wrecked. He assured me that it hadn't, and showed me the Carfax. I told him of the body shop's findings, and offered an extremely low offer, with the stipulation that only Nissan could fix the airbag. He refused the offer without consulting anyone, much less anyone in management. He said they couldn't take that big a hit on it. He told me he would inform the manager and owner, and that they would take it off the lot, and probably send it back to auction to try to make their money back. As I write this review, the truck is still on their website, and no mention of the damage. I called earlier today, asking about the truck, and was assured that the truck hasn't been wrecked. It is quite obvious that they are more concerned about selling cars and making money, not integrity and customer safety. I will never suggest this company to anyone. It's guys like these that give used car salesman a bad name. Stay away I say, stay away. read more

4/26/2020 - i just recently discovered damage on the top of my vehicle, a ford 2019 transit cargo van, that i purchased that was not disclosed to me when i purchased this vehicle. the roof of the vehicle is rusting out due to prior damage before i bought the vehicle. i have changed my mind about coming back to this place to shop. i am not happy at all and i have pictures revealing the damage. they prob knew about the damage too and wouldn't come down on the price. beware beware beware! i will make sure everybody knows about this place! read more

I purchased a 2014 Kia Sorento on October 16. 2 days later I had to take it back to get the brakes replaced, which they did at no charge. Then a couple of weeks later when the weather changed I realized that there was no heat. I did purchase the extended warranty so I took it to a Kia dealer to get it fixed. Turns out it was a bad head gasket. The warranty only covered part of it. I was without transportation for 8 1/2 weeks and had to pay $1970 out of pocket for the repairs not to mention the hundreds of dollars on rental cars. I have reached out to Becks several times for reimbursement due to the fact that they either knew about the problem and willingly withheld the information and sold it anyway or lied about the inspections that they did. I will NEVER buy another vehicle from them and unless you have alternate transportation and thousands of dollars laying around for repairs you shouldn't either! read more

I purchased a vehicle for my daughter and had a few issues. Although I was impatient they did make it right and went above and beyond what I expected. I appreciate the attention that was paid to this matter and the car runs great now. read more

Purchased a 2006 Volvo S80 on 31 Dec 17. Was told it did not qualify for their extended warranty with no specific explanation. Less than 10 days later the car needs a $4000 transmission rebuild. Now I know why the car didn't qualify for the extended warranty. I understand "buyer beware", but the car drove fine on the test drive and had a clean car fax. It would be a big coincidence that the transmission happen to start failing within 10 days off purchasing. I highly suspect the car already had the transmission problem. Becks did not want to spend $4000 to have it fixed because the value of the car was less than that. Their solution was to not say anything, sell it and not offer the extended warranty. I WOULD NOT RECOMMEND THEM AT ALL!!! read more

DO NOT BUY FROM THIS PLACE!! They make the cars and in my case truck look good and seem great but 4K in I am going to have to replace my motor. Go to a reputable dealer not this place. read more

Great sales and service. Dan the man sold us a great car, Anna got us a great deal. Would highly recommend this dealership to anyone.

Working with Jack was an awesome experience, he got me exactly what I was looking at the exact price I wanted and was more than fair with my trade-in, I am super happy with my purchase and will definitely be a repeat customer! read more

Thanks Becks Auto Group for an awesome car buying experience.Me and my fiancé went in not exactly knowing what we were looking for or what we could afford in our budget. Dan was extremely helpful narrowing down our options, but didn't push us in one direction. We test drove three cars, and ended up picking a 2005 BMW SUV. When we test drove the car the check engine soon light came on and Becks was more than willing to work with us on getting it fixed! Jack was amazing and helped us get approved for financing and picking the best warranty for us. Everyone in the dealership was more than helpful and never pushy. Will return when its my turn to get a new car! read more

Purchased car (2009 Volkswagen CC) over a year ago from Beck's. The engine light came on a week after purchase as did a frequent seat belt alarm. This is basically a car flipping operation. I was convinced by their finance guy to purchase their insurance ($1500) which would cover repairs for a year. The car has been taken to the shop numerous times and the insurance is worthless. The response was this is not covered under the insurance. A clear rip off. Latest maintenance report: oil leaks - timing seal, core support bracket missing.... front end could fall out at any moment, turbo out .... this car needs $7,000 worth of repairs. Becks Auto Group sold me a lemon. I will never go to this establishment and I advise you to take any car from this shop no matter how good it looks to a mechanic. My regret was I did not listen to the mechanic who told me not to buy the car. read more

Just bought a great car for our family (kid )car. Loved being able to drive several different cars at one location. They take great care of their cars and we are extremely happy with what we chose. Anna was our salesperson and although she is very busy she still was able to service my husband and I well. I have a business and would certainly look at Beck's for all of our work trucks as well. read more

I really liked this place. We were greeted at the door by Beau, who was super friendly and an all around great salesperson to work with. We ended up financing a CR-V. The car is perfect, sounds brand new. So we get back to Anna in financing. Everything's good until she mentions a warranty (going back to previous experience with warranties I advised my boyfriend against getting one. 2000 for a 2 year warranty? No thanks) so I spoke up, said we don't want one. She was rude and made me feel stupid so I stopped talking. He ended up getting the warranty on the car. I told him the details when we got home and he told me to cancel it the next day. I call in and she laughs at me and says "I don't understand why you guys don't want it" I liked Becks, but my experience with her was enough to make me not want to come back. read more

My experience with Becks was one like no other. I have bought several cars but they were the easiest, honest dealership I know. There were a few problems with the car and they agreed to fix those problems at the price it was no added they also found a problem themselves and took it upon themselves to fix it. The manager was great and Dan our salesman had excellent sales experience and I just over all enjoyed the time we spent there were laughs and conversations read more

We did not have a good experience here, and it cost them a sale. We test drove two cars, then returned the next day to test drive two more. The salesman couldn't give us keys because they were in the manager/owner's office, and apparently he "doesn't like being interrupted." I was very interested in driving this car, so I decided to wait, much to the salesman's dismay. He kept telling me it would be awhile, so why didn't I just leave and come back? Then he asks if I am going to buy anything? I responded I didn't know yet, considering I had been unable to get the keys for a test drive. He was obviously inconvenienced by us, and lost a sale because of his condescending demeanor. read more

I wish I could put a 0 star rating. Went in and test drove a car and when I got back not once did I get asked if I liked the car or wanted to drive another vehicle. Was just told they were a bit backed up. Which would not have been a big deal but didn't even tell us how long of a wait. Worst customer service. Did not feel welcome at all. Was planning ion coming back until I went and told him we had to leave and he didn't seemed concerned about our business so we will give our business to someone else. ‍ read more

This is a very good dealership. Quality cars at fair prices. I bought a Volvo C70 from them and I am very pleased.Christian is a very helpful sales person who really tries to get you the car you want. Everyone was professional and friendly. If you are looking for a clean used car, look here. read more

Where do I begin? I was in the process of buying my 2007 Audi s4 over the internet with Beck's. They told me that everything was perfect with the vehicle(I have all the emails for reference). All maintenance, recalls, and issues were done before the point of sale. So, I end up buying the car and had it delivered to me in Texas. It was a nightmare when I got the car off the delivery truck. The car was overfilled with oil, both parking lights were out, passenger headlight assembly was broken($1,600 to replace before inspection and registration), car looked keyed on one side, passenger seat back was hanging from the seat, a vacuum hose was split, trunk leaks water, spare tire was showing cords all the way around, and the steering wheel controls don't work. Needless to say, I had to spend about $2,000 to even get the car on the road. I was lied to by this "company," but was told that they couldn't do anything to help me. I even spoke with the owner multiple times. He told me that he would send an invoice of all the work that was done to the car in an email. I got a typed up list of what was done, so I'm not even sure the work was done. If I would've known beforehand, I wouldn't have bought the car. I was without a car for two months, because of this company. I hope people will consider my review before buying from Beck's auto group. Completely and irreversibly dissatisfied. Will never reference, or do business ever again. read more

My car was totaled in May so I was looking for a replacement car, the one I came to look at had already been sold (but still listed online)so I found another one there that I liked. While we were test driving the car the battery light and brake light started flashing, they determined the alternator was going bad and replaced it before I took it home the next day. We bought the car on June 23rd 2015 (Paid in Full) and took it home June 24th. They cashed and the $14,500 check cleared the bank on June 24th (no problem cashing the check before I even got it home) but its now July 18th and we still haven't received the title. (Tags expire July 22nd) We had plans to leave Monday(July 20th) for vacation in Tennessee but now have to postpone because my car wont be legal to drive. We called earlier this week and the salesman said the title came to them that day in their name and they would have to go change it then send it out. So did they sell me a car they didn't even own or have the title to yet??? I should have probably read these online reviews before driving two hours round trip and buying a car from them. read more

My husband had been searching periodically through the past few years for his newest baby.. lol, he's a Beemer enthusiast and being we're a growing family, extremely particular on what we invest in. Only recently had his search become more serious where he went online and found our newest addition. He called up Becks, spoke with Anna and from that point on, it was all meant to be. She answered all his questions and concerns with comfort. We are located in Chicago so making this spur of the moment trip out to Ohio (actually my home state.. first good sign) was a big move in attempts that this was for us. We were taking their word that everything with our interest in this car was legit, and it was. She went above and beyond helping us with our buying experience, staying in complete personal contact with us as we made this road trip to them, she was just on top of it all!! ..From her, to Rick (the mechanic) who was very knowledgeable on BMW's..and passionate about it, Jack (in financing) who was genuine and assuring, to the owner, Ozzy.. who took time out of his busy day to chat with my husband on a sincere level about this car.. who actually personally used this vehicle beforehand. There was no pressure, no misleading and no hassle. We were in and out in no time as she had already had much info she needed to have this process as easy peasy ;) We have had our newest baby for over a week now, our long time personal mechanic has approved of our great find, and we are beyond pleased. My husband sold cars in his earlier years, I manage in customer service, Becks has a great thing going!! If you don't know..., now ya know!! lol:) Thank you, Becks Auto group!! And who knows.. our oldest son will be driving in some years ahead.. see ya then? ;) read more

I purchased two cars from Beck's Autogroup in 2016. I had a wonderful experience . The staff is very knowledgeable and helpful at getting you in the car that best fits your needs. They treated me like family and made buying my car easy and painless . I would recommend this place to any of my family and friends. So that says a lot !! read more

I bought a 2009 Tahoe from Becks group in February this year. When I left the lot the next day with the car paid in full, I had nothing but problems with the SUV. The battery went dead first time I shut it off over night. The TPMS sensors in the tires were bad and alerted me only after around 50 miles of driving since I left with the vehicle. A door actuator motor went bad two weeks later (air conditioning, only blows hot air). A few other minor details. But I am a fair man, I bought the vehicle and I get it. But what irks me about Becks is the fact that I left 3 messages to both the person who sold me the car and a manager as well as the lady who took my check. Not one call back. You know I was looking for the company to make it right, but would have been satisfied with just a "I am sorry". Beware they no nothing of the conditions of the cars they are trying to sell you. They do not employ real mechanics to work on their cars. Bring a Mechanic friend with you! read more

We bought a car here and were happy with the fact that the salesman was not pushy or in your face. They were good with us test driving several vehicles and let us look at all the cars without being in your face. We got a good deal on a nice car, paying less than blue book for it. They use NADA to compare prices but NADA usually values higher that KBB so we went with the more conservative value. Our only complaint is that the sales manager is very disorganized. He asked us for the same documentation multiple times, even after we bought the car (insurance, identification, etc.) We has provided all of that but he seemed to lose and then find it several times over. Also, like the previous reviewer Ken stated we did not get our title until the 30th day on our temporary tags. We actually went to Becks and pressured them to get us the title so we could get our tags, which they did, but we shouldn't have had to go back down there for that. So if looking for a good deal check them out but check the car out thoroughly before buying as they are all "as is" and they do no work to them at Becks before putting them on the showroom floor. Be prepared to put up with some disorganization. read more