This past July I had an outstanding experience with Honda of Yonkers! After weeks of frustration…read moredealing with other dealerships, I contacted their customer service team in the afternoon and was immediately connected with Michelle R. I was looking for a Honda Odyssey Touring for my growing family and wanted a straightforward process with the best possible price--and Michelle delivered beyond my expectations. Within just a few hours, she presented a deal that was *thousands* of dollars cheaper than anything I'd been offered elsewhere. Michelle's no-nonsense approach was a breath of fresh air. She made it incredibly easy for us to walk in, sign the paperwork, and drive out in our new car--all within 20 minutes! In total, I probably spent only about an hour communicating with her because she was so efficient and attentive to my needs. Jordan guided us through the signing of paperwork and he was a pleasure to work with as well. I cannot recommend Honda of Yonkers and Michelle highly enough. If you're looking for exceptional service and unbeatable deals, this is the place to go. Thank you for making the process so seamless and helping us get our new vehicle!

I was ready to replace my 2003 Honda Pilot and planned to upgrade to a newer model. I already had a…read morepre-approval certificate and was prepared to make a purchase. When I asked the manager if there were any 2022-2025 Honda Pilots available for a test drive, he told me none were available. I then asked for a business card, and he claimed he had run out, even though I could clearly see a stack of cards on his desk. He asked me to leave my name and number and said he would call when a vehicle became available, but I never received a call. (500 Yonkers Ave location) The experience left me feeling dismissed and undervalued as a customer. I eventually went to New Jersey and purchased a 2024 Toyota Highlander instead, where the dealership treated me with professionalism, respect, and hospitality.

Not disconnect between google and yelp reviews - this is because sales rep are really pushy,…read more urging people to post a google review at end of sales process. Guess what - sales rep only pushes people who think they had a good experience to post google review. Also, their compensation is tied to google reviews, and the rep is doing whatever is the culture of the business. I was subject to classic bait and switch, besides numerous other questionable tactics (hold your credit card anyone). Only reason I am rating this business as two stars is that when confronted with solid documentation, they agreed to make some amends. It did take approx 5 months to get closure. There service center was worse. Service tech told me I needed an engine flush for a 2011 camry at 50K mi servicing. Charged me over a $100 extra. When I got home, found out that was not required. Called service center, and they told me it was needed for cars driven in 'tough' conditions. Well, agent never asked me how I drove my car, or whether I towed anything. More importantly, even the tough-conditions service requirements dont require the flush. Needless to say - not going back.

Toyota of Westchester is dishonest and misleading. During my vehicle purchase, I was told a dent…read moreand fabric warranty was mandatory, which is not true. I was later promised a refund and told it would be applied directly to my loan principal. I was repeatedly told to "wait until the next billing cycle." I did this four separate times, following up after each billing cycle, and each time I was told the refund had been processed and would appear on the next statement. After four billing cycles with no refund, I contacted my loan company directly and confirmed that no refund was ever initiated. Whenever I call the dealership, I am routed to the sales manager, who says only the general manager can resolve the issue. Despite repeated requests over four months, the general manager has never returned a call. This dealership lies, delays, and avoids accountability once the sale is complete. I strongly recommend not doing business with Toyota of Westchester.

While the salesperson I worked with was professional and pleasant, my overall experience with this…read morecompany was deeply disappointing and unacceptable. I was misled about the financing terms and later discovered I had been charged for an additional coverage that was never disclosed to me and that I did not authorize. When I raised the issue, I was assured that the unauthorized charge would be refunded. Weeks have passed, and instead of resolving the matter, the company has stopped responding entirely. Being ignored after raising legitimate concerns only reinforces the lack of honesty and transparency I experienced. I am now forced to consider legal action to recover what should never have been taken in the first place. I strongly urge potential customers to scrutinize every document carefully and think twice before doing business here. Buyer beware.

Jan Update So, after 6 months I thought the ordeal was over,…read morewell it's not they finally sent me the money due and all three checks bounced. According to NY law as written in Penal Law § 190.05. Elements of the crime The defendant (Yonkers Auto Gallery) issued or passed a check The check was dishonored because of insufficient funds or a closed account The defendant (Yonkers Auto Gallery) knew the check would be dishonored when they issued it So before you think it's over, ensure check clears. Finally checks cleared 1/22/2025 oh and Bibi, Yusaf, Tim and Stephen have all ghosted me. THE MAIN CULPRIT IS YUSAF THE REST ARE JUST MINONS. IF YOU NEED HELP WHEN THIS DEALER IS TRYING TO STEAL YOUR MONEY, CONTACT NEW YORK ATTORNEY GENERALS OFFICE AND SUBMIT A COMPLAINT. YOU CAN ALSO DO A COMPLAINT WITH YONKERS CITY AS WELL. THESE SERVICES ARE FREE TO YOU THE CONSUMER AND SHEDS LIGHT TO THE BAD PRACTICES OF THIS COMPANY. Lastly Yusaf will threaten to not send you due money unless you 1. remove or change your review. It may be tempting but this practice is ILLEGAL according to the Federal Trade Commission. You will need patience to deal with these people(mostly Yusaf) ...Good Luck SEMPER FI, Carlos

from Ricardo Rosa To the general manager!- Thank you so much to get employer like the service…read moreAdvicer Christina Maffucci; She is amazing; nice , professional, responsable and on time.

DO NOT TRUST THIS DEALER…read more They sold me a "certified pre-owned" Subaru with bad brakes and tires. All CPO vehicles are supposed to be up to certain standards and they indicated on the checklist that these components were good. However, when I brought my vehicle for routine service 10 months later my mechanic found that the tires were worn to 2/32nds and brakes to 95% of wear. This was only after I put 5,000-6,000 miles on the vehicle driving on local roads and highways -- simply not enough time or miles to bring the vehicle from acceptable wear to urgent need of replacement. Attempts to address this directly with the dealer were very difficult as the sales manager Dan Pantori refuses to pick up his phone, return messages or emails. I was forced to eventually go through Subaru of America's customer advocacy department in order to get a response, which was that they they would do nothing since the vehicle passed their own in-house inspection. I am currently in the process of looking at legal courses of action since I believe this was gross mistreatment and I should not have been forced to pay for new brakes and tires on a CPO that was owned for less than a year and used lightly since purchase. I would strongly suggest staying away from this dealer. They are not trustworthy and not helpful. Update: The dealer reached out after posting this review and said they wanted to "rectify" the situation. I am awaiting a check for the amount owed for the new brakes and tires.

I recently visited the dealership to look for a new car, and I was extremely impressed with the…read moreoutstanding customer service I received from Ken in sales. From the moment I arrived, he was friendly, professional, and genuinely attentive to what I was looking for. Ken took the time to explain all my options clearly, answered every question with patience, and never made me feel pressured. He went above and beyond to make sure I was comfortable with my decision and confident in my purchase. The entire process was smooth and stress-free thanks to his knowledge and great attitude.

The only good thing about this place is the service department…read more The joke is the sales people screwed up my credit by not paying off my lease for a jeep I was trading in. Then 2 years later they are calling asking to do business. I laughed in her face and said I wouldn't do business with you if you gave me a Jeep for free. The owner is just as awful and uncaring. Calls went unanswered. Wrote letters. And even reported to Attorney General's office who were just as useless. If you want a Jeep go to Larchmont dealership.

My experience with Yonkers Kia was great! I recently sold my car and wanted to upgrade to an SUV. I…read morewas able to test drive the Kia Seltos with Nelvin De La Cruz and he answered all of my questions regarding the vehicle. I continued test driving other vehicles from a variety of dealerships and ultimately decided on the Seltos. The entire staff was very helpful in moving forward with this process and Nelvin was able to answer any and all questions throughout. Dealerships can be very intimidating and the process of buying a car can feel very overwhelming, but working with Nelvin made the whole experience a lot more welcoming. I would absolutely recommend working with this dealership and Nelvin as well!

DO NOT BUY A CAR FROM HERE…read more Let me share my experience with Yonkers Kia. I purchased a used car from them, and it only came with one key. When I asked about the second key, I was told they didn't have it. Instead, they issued me a "We Owe" agreement, stating that I would need to purchase and program a new key myself, and they would reimburse me. I followed their instructions. In December, I submitted the invoice for reimbursement--and I am still waiting to be paid. Since then, I've had to call multiple times, re-submit the same paperwork more than once, and constantly follow up. Each time I reach out, I'm treated dismissively, like I'm the one causing the issue. I never receive callbacks, and the process has been unnecessarily difficult. They owe me over $700. At this point, it's not just about the money--it's about how poorly this has been handled. Because of this experience, they've lost me as a customer, and I would not recommend them to anyone. My next steps are to file complaints with Westchester Consumer Protection, Kia Corporate, and to share my experience publicly so others are aware. All of this... over $700. What a shame.

I should not have to argue so much to get the guy to agree to put the car in the order it was…read morepromised after 11k for a beat up car

My name is Joe iv been looking for a pickup truck for a while iv been to multiple used car dealers…read moreand was giving the run around like usual. Until I went to Daniel auto sales I found the truck I was looking for and for an amazing price . Everyone there made it very easy,fast and comfortable experience I was driving my new truck home the next day ! I honestly couldn't have been any happier with the hole sale ! Great people !

Absolutely disgraceful experience. I drove a long distance only to be approached by a teenage scam…read moreartist named Alberto, who attempted to sell me a vehicle with the engine light on--fully aware of the issue. That's not just bad business, that's deliberate deception. It's borderline fraud. Alberto's sales tactics were laughable--amateurish, manipulative, and clearly targeting anyone he thought he could fool. Unfortunately for him, I'm a grown woman, a mother, and someone who's seen enough of life to spot a con-artist from a mile away. I wasn't born yesterday, and I definitely don't fall for high-mileage lies dressed up in cheap cologne. His explanations for the numbers on the car were ridiculously absurd, it made no sense at all, I felt like talking to a 4 years old toddler trying to explain physics to me, the little guy was shaking as he was desperately trying to convince me to accept his scam. To make matters worse, there was a man outside the entrance screaming and spitting, smoking like a chimney, acting recklessly with weird manners, ticking, and wearing a horrible outfit making the entire environment feel unsafe and unprofessional. This is supposed to be a place of business, not a circus sideshow. The dealership may have decent-looking cars, but it's staffed with reckless individuals who operate with no accountability. This Alberto guy is a walking Joke! Tried to push me a broken vehicle, put me in financial trouble and probably scammed a lot of people before me If you're thinking of buying from them, document everything. Bring a witness. Record your interactions if necessary. If someone knowingly tries to sell you a car with concealed mechanical issues, that's not just unethical--it's grounds for legal action under consumer protection laws. I'm seriously considering reporting this incident to the Better Business Bureau and filing a formal complaint with the Attorney General's office. Enough is enough.

When you come here make sure you know your stuff! Especially if you're a first time car buyer with…read moreno experience, do your research!!! I came here just to look around because I was thinking of buying a car mind you i have no experience or expertise in car buying. Marcelo was the salesperson that was helping me out and I thought he was here to help & be transparent with me. Or so I thought.. The second visit I come back with my boyfriend and I was supposed to come in to just test drive car MIND YOU only to test drive NOT PURCHASE. However . The first thing we do when we get there is sit down and talk about being approved and needing a co-signer because I'm young with good credit and after doing my research myself I didn't need one to my knowledge he expressed to me it was only to lower my loan AND ON TOP OF THAT he was pushy with needing a down payment of 3000. He said that it was required then tried to say that I could co-sign with my boyfriend. Also keep in mind the first time I went he said it was up to me how much I want to put down on the car. As far to my knowledge there's this thing called the Truth Lending Act. ..", the Act requires creditors who deal with consumers to make certain written disclosures concerning finance charges and related aspects of credit transactions (including disclosing an annual percentage rate) and comply with other mandates" "The reg states that no advertisement to aid, promote, or assist directly or indirectly any extension of consumer credit may state that a specified down payment, by the creditor who advertises his services." Anyways , I'll just leave this here , won't be returning go at your own risk. Just do as much research as you can so you don't fall into any of their tricks oh and I never even got to test drive the car.

Auto Dealership reviews can be so unfair. Someone buys a car and the first time a wiper streaks,…read moreinstead of having a reasonable conversation with the dealer, they scream on Yelp and push needles into a voodoo doll. My experience at Beck was great. I received excellent service, replies to text questions were quick and thorough, trade-in was haggle-free and according to market value. Salesman Edward S. made the transaction easy and pleasant. No, I'm not anyone's cousin or friend or nephew at Beck. I was a walk-in, I took a test drive and I asked questions for two days before I decided on a purchase. Thank you from a very satisfied customer.

Driving cross country and my AC stopped working today. I assume at 50k miles, the ac needs a…read morerecharge or fuse - or both. Stopped into Beck Chevrolet. Very dilapidated dealership. After I found the service advisor and told him what was going on, he told me I would have to drop the car and there is a $249 diagnostic fee. After telling him I was traveling, I would have assumed this person would have told me how long it would take, etc. He clearly had no interest. No wonder this place has 2.4 stars! My car has been 100% dealer maintained since new and I certainly wouldn't be a GM customer if I got this level of service at home in Denton, TX. Dealership appearance: 1 stars Lady at the door who pointed me to the service adviser: 4 stars Service advisor: 0 stars.

Was able to purchase a car sold by Miguel. Very happy with the car and customer service.read more

I wish I could give them zero stars but I'm forced to give one. If you or anyone you care about has…read moreany kind of learning disability or is on the spectrum do not do not do not use this service department. They are the ultimate slime ball upsellers and a weasel and talk their way and can completely trick someone who doesn't really know any better. Imagine 1,400 for rear brakes and fluids. And then they tried to say air filters and everything else which we all know are pennies and they charge God knows how many hours of labor etc etc anyway. Then they told the customer that they can't use a credit card they could use a debit card and then they said always use a debit card if you do a payment plan. They basically swindled and confused someone who could not defend themselves. Absolutely horrible do yourself a favor go to Yonkers Honda. Great place great people. Seriously Central avenue Nissan needs to close down already