DO NOT TRUST THIS DEALER. They sold me a "certified pre-owned" Subaru with bad brakes and tires. All CPO vehicles are supposed to be up to certain standards and they indicated on the checklist that these components were good. However, when I brought my vehicle for routine service 10 months later my mechanic found that the tires were worn to 2/32nds and brakes to 95% of wear. This was only after I put 5,000-6,000 miles on the vehicle driving on local roads and highways -- simply not enough time or miles to bring the vehicle from acceptable wear to urgent need of replacement. Attempts to address this directly with the dealer were very difficult as the sales manager Dan Pantori refuses to pick up his phone, return messages or emails. I was forced to eventually go through Subaru of America's customer advocacy department in order to get a response, which was that they they would do nothing since the vehicle passed their own in-house inspection. I am currently in the process of looking at legal courses of action since I believe this was gross mistreatment and I should not have been forced to pay for new brakes and tires on a CPO that was owned for less than a year and used lightly since purchase. I would strongly suggest staying away from this dealer. They are not trustworthy and not helpful. Update: The dealer reached out after posting this review and said they wanted to "rectify" the situation. I am awaiting a check for the amount owed for the new brakes and tires. read more

Waiting time is horrible!!! Before scheduling I ask about wait times and was told the most I would wait was 30 minutes. I was scheduled for an oil change at 1030 am (which I was on time for) and it's now 1 pm and my car is still not ready.(it's 1pm). When I ask about a car was I was told that it would add another 2 hours to the wait, so if I decide to wait that would probably mean I'll be leaving here about 5pm from 10:30am, never again!!!!! read more

I had a great experience at Mazda of Yonkers. The staff was very helpful throughout the whole process of finding my dream car. A special thank you to Adrian for being so patient and personable and for making the experience so enjoyable. Buying my own car was such a special moment for me and he made it smooth and memorable. I'm so happy with my purchase. Thank you again! read more

Really poor attention to detail, problems with service, problems with loaner car hand off. They tried to remedy but problem is they have really poor staff. New ownership decided to go to low cost model. Also dropped cleaning the car after service and any paid Lyft or uber rides too and from service. Go to white plains Subaru instead read more

Excellent Service " My experience purchasing a car from Mazda in central aver Yonkers NY...Source was excellent. I worked with Gary A through the entire purchase. He was fast to answer all my questions and helped out as much as he could and beyond..... Gary A. made the car purchase easy by offering a complete walk around of the car and pointing out blemishes to make sure there were no surprises once I received the car. I would highly recommend to buy you next car with Gary A. Also thanks to all the people involved who made this possible. Thank you very much ... .Again he's this type of person he would do more and beyond.......if you looking forward to buy vou next car !!!!!Don't hesitate and look for him!!!!!!! He's the salesman you looking for ..thank you again Gary A read more

Tasca - Car Dealers Near Me - Yonkers, New York

Absolutely unacceptable experience at Tasca Ford Yonkers. STAY AWAY! I scheduled an appointment for diesel service well in advance and arrived on time. My truck sat for over 1.5 hours without being touched. No updates, no communication--nothing. When I finally asked, I was told the diesel tech wasn't in that day. So why was I allowed to schedule the appointment in the first place? Nobody seemed to care--no apology, no solution, just indifference. If you're a diesel owner or value your time, I highly recommend going elsewhere. Totally unprofessional and poorly managed. I've seen the techs hanging out at the coffee machine more than I've seen them actually working. Normally I would never bring a vehicle to a dealer for service, but the vehicle came with a service package. read more

Service department provides, well, bad service. Left car for a lengthy service on the transmission. Took a few days to get a loaner. Then, whenever I called for an update I was put on endless holds or left messages that were never returned. read more

Michael "Mr. Solterra" is a great resource if you're looking into an EV vehicle. I have yet to meet someone who knows more about the ins and outs of electric vehicles. We did have to wait a long time, both in buying the vehicle and also on our second visit to finalize our paperwork, but Michael and Andres were great at smoothing over any negative feelings with amenities and being incredibly helpful post-purchase. Andres actually called us to make sure we got an additional $500 credit. Michael called us the next day to make sure our car was set up correctly. These are folks who clearly take pride in their work and want to make sure you don't just make a purchase but that you continue to be satisfied with it! Incredible, class-A folks! read more

from Ricardo Rosa To the general manager!- Thank you so much to get employer like the service Advicer Christina Maffucci; She is amazing; nice , professional, responsable and on time. read more

I recommend dealing with Anthony Caparelli for Sales and Donna Loia as the Service Manager. That's it! Service dept personnel all have a por attitude. Smith Cairns which was run by Dwight & Phil Couro were 10x better operated. Very sad read more

Amazing experience in our purchase. GM Andrew and our sales rep Gary were knowledgeable and offered us a deal that we couldn't refuse. No rush and answered our questions and concerns. David their finance guru was also amazing in helping us with getting the best rate. 110% recommend! read more

Tasca - 2024 CX-5 Metallic Grey with Parchment Leather interior. - Car Dealers Near Me - Yonkers, New York

Zero stars, horrible, horrible, horrible The worse experience I've ever had with a car dealer From sales person who I won't mention To finance mngr who I won't mention Just horrible, it's a hood car dealer not a respected dealer, it's amazing that Ford, Would allow their brand to be tarnished By this dealer, Need a car go else where, Sorry but this is the truth I gave it a star because it wouldn't let me post without one read more

THE ABSOOUTE WORST. DO NOT GO THERE. ZERO CUSTOMER SUPPORT. Bought a car there and they messed up the paperwork. The salesperson didn't even know about daytime running lights. They need to spend more time actually being a dealership that serves customers rather than buying up all the dealerships. read more

Fantastic service, starting with my phone call down to the interaction with manager Chris. They listen and try to solve a problem. I highly recommend. read more

Went in for standard maintenance that was included when I purchased my vehicle. I set up an appointment for early morning, it still took 1.5-2 hours for them to even bring my car in. They used the wrong oil and returned my car with a scratch. And then hassled me over fixing the mistake they made. It's backwards from top to bottom. read more

This is a great place to purchase a Subaru I have nothing but praise for their low key sales approach This place is awful for parts and service. The 2 experiences I've had here for parts and service-one was worse than the last My 2019 Legacy had a factory recall I brought it it and it was "fixed" 15 minutes later, my car stalls out,, I smell gas. The lazy sods never screwed the fuel tank cap under the rear seat. this happened on a highway no less. just this week, I lost a key and needed a new one. figured it would be easiest to come here. Was I ever wrong. They never called to tell me the key was in even after leaving multiple messages in different mail boxes. When I went to the parts dept no one would help. The cashier's attitude was "it's not my job" (I showed her the Apple wallet transaction to replace a lost paid receipt). I know it was July 4th but these clowns belong to group of idiots in business who practice "tell them anything to get them off your back" philosophy-the antithesis of "help the customer". Until i told the lazy guy behind the counter to cancel the order, he wouldn't give me any information- just saying repeatedly he was "here to help me" which he wasn't and didn't. I told them to cancel it- and give me a refund-and if they didn't do that i would dispute it on Amex (which i seldom have done) Miraculously they found the key Lazy incompetent. Then when I went to get it the key programmed... well you practically write that part yourself. Never again ever. sheer lunacy. NO management even mismanagement would be an improvement. read more

I dealt with two reps, both named Xavier, and had a totally positive experience. They are very knowledgeable, polite and assertive without being pushy! I highly recommend Tosca Mazda! read more

Had a wonderful car buying experience at TASCA Subaru! If you are in the market for a new car, you shouldn't even consider talking to anyone but Elijah. Excellent salesman, smart, engaging, knowledgeable, great follow up - well beyond his years in terms of professionalism and salesmanship. Everyone in the dealership was amazing, from Max to Jessica to Claire - you will be well taken care of at TASCA. Love my new Subaru and thank you TASCA family for the way to take care of your clients....truly a pleasure to do business with you! read more

Tasca - Car Dealers Near Me - Yonkers, New York

I almost always buy cars over the internet. Mark Sapola was my salesman over there for a new Mazda 3 Hatchback in stick. Hard to find, but they had the color combination I wanted (black exterior/red leather interior). Mark understood that I needed to be back on Long Island within 30 minutes of arriving at the dealership. He had all the paperwork ready (plates, reg, new inspection, insurance, etc) and my car was right up front and ready to go. Found a couple flaws during my walk around and have not seen the replacement part come to my address yet (hence four out of five stars). Overall, it was a speedy delivery process, and Mark was accommodating and understood my needs instead of discarding me as an online tire-kicker, which many dealerships do. Highly recommend Mark Sapola! read more

Tasca - New Mazda3 Hatch - Car Dealers Near Me - Yonkers, New York

First and best experience at a dealership thanks to Kole Tomaj. The process was smooth he worked with me very well he was very informative and overall down to earth and awesome. Made me feel like a comfortable customer. Ford needs employees like this that are real and not fake and very respectful and a professional. Kole Tomaj and his boss Miles who is a very professional character as well and projects, that of what a supervisor should be, were the most helpful and help me in the situation that was very complicated due to negligence of others. I can't speak for other departments at Ford, but the sales team with Miles and Kole Tomaj 5 star. A+. read more

Dont buy from these guys, they are crooks! I love my explorer and tell people this when asked. I will buy another one, in the next 24 months, but I will NOT buy from these guys and will certainly NOT bring my vehicle to them for service again. I went for an oil change and it ended up costing me nearly $700! The service advisor suggested I change the differential fluid, which would cost $200, and I agreed to the service but cant understand how it ended up costing so much! read more

The people at Tasca Mazda try to be slick their website advertises dozens of used cars on the website when I arrived. They had two cars available also advertises several amazing deals to get you to the dealership. it's funny how every good car was just sold this morning read more

I purchased a car here last year, and I have been back for service several time... and definitely never again. My last oil change took over 2.5 hours, and as I write this I'm at 1.5 hours. When I arrived today I asked about how long reminded them of my last experience and was told that they were moving MUCH faster... well this is obviously not the case. Both times I had appointments ... read more

I am easy like Sunday morning and for me to write a negative review you really had to have done something negative. On 11/9/22 I had an appointment for my yearly inspection. One positive is they tend to work on your vehicle rather quickly. After waiting about 15 mins I was told because my front side windows are tinted they would not do the inspection. No further information given no clarification. Mind you I am a MOS and my window tints are 27% and 30% is illegal. So after some back and forth still no real explanation but your windows are tinted. I will admit I was a but overwhelming and that is because I worked my midnight tour and had a 2 year old with me. So due to this I had to drive around the BX to get my inspection. After visiting 5 places I finally found one that would do it as 3 of the 5 could only do vehicles 2019 and older and one place did not do inspections. The 5th place did the inspection and I told them about my issue at Mazda and they showed me the tint meter same as I use at work 27% no issue. While going home, (I do not live in the Bronx BTW) my tire pressure sensor came on the dashboard. When I got home I noticed a small nail in one of my tires. I called Mazda to ensure they had a tire in case I needed to replace it and they did so I made an appointment for the next day 11/10/22. Came in for my appointment and waited with a 2 yr old close to 90 mins and the end result was a plug which they charged me $20 for, mind you this happened in the past a couple of years ago and no charge. Now my review is due to the fact that they could have absolutely did my inspection which would have avoided me getting the nail in the tire which would have avoided the 90 min visit after a midnight tour at work with a 2 yr old in tow. In addition I actually inquired to two females who are always in service and whom one son is a MOS and she actually the last time I had this issue did not charge for a plug a couple of years ago. They stated your car probably failed we check the tints with the meter. She grabbed the meter and off they went. About 5 mins later after waiting 90 mins for a pretty simple issue they called my name said $20 and change and I actually had to ask what was wrong they did not even tell me. As I walked out I passed by both females and not one word was uttered, nothing. I lost 90 mins of my time and my child missed his gym class due to this visit. The 1 star is for this visit as all my previous visits for service where fine. It is very disappointing I had this issue as my time is extremely important to me. I understand the whole if the tints are 30% and illegal and we pass the car we could lose our inspections license however the windows are 27% and basically match the rear factory windows. These are not limo tints! read more

Tasca - Back window factory, notice any real difference? - Car Dealers Near Me - Yonkers, New York

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2021 F150 Lariat. Mine was ordered with BlueCruise but when delivered all the components were not available. I received a notification recall that the components were available. The notice included a loaner because it would take a day and a half to fix. This is our only vehicle and a loaner was needed. I brought the vehicle to the dealership and they had no loaner available. They said they would contact me when one is available. No callback was ever made to me even after several calls to Ford.com. I paid for this package and was also due a one year of complimentary BlueCruise. This was in September 2023. My vehicle lease is up in November 2024. It is now March 2024 and I'll never see my BlueCruise installed nor my one year complimentary usage. I paid for this option! Never prepay for a promised option! Don't take the word of the service depart! read more

I drove my Crosstrek over a curb at night in front of Tasca Subaru, making an enormous whole in my tire, giving me a dead flat. But it was long after the service department at Tasca was closed. The only person there was Jon Gonsalves. It was only after he had (1) found a technician still on the premises (2) figured out they had my tire in stock and (3) found me a nice place to wait that I learned he was the general manager. The repair was done in less than an hour, and the car checked for any other possible safety issues...AND my Thanksgiving shopping could proceed! We toasted Jon G., the General Manager of Tasca Subaru in Yonkers at our Thanksgiving meal! read more

Great experience! Everyone was nice, professional, helpful and not pushy. Andrew, my sales rep went over and beyond what is expected. He took me on several test rides on different models. I understand this dealership has recently changed hands, so the earlier reviews that were not good refer to earlier owners and staff. I highly recommend this dealership under it's current management. read more

Had my vehicle serviced here once Had a great experience. Was called on the phone every step of the way and was completely informed of the whole process. That 1 TIME was great Fast forward a few months Check engine light comes on Run a diagnostic tool and get error code P1450 'Unable To Bleed Up Fuel Tank Vacuum. ' No problem , let me schedule some service and leave it in the hands of the professionals Call in to make appointment and am told 2 weeks. Ok bummer but everything is backed up now a days (I work in the service dept) ok what can we do got to wait no biggie Then I'm told "if anything is wrong with your transmission or engine we won't work on it and you will have to take it somewhere else " Ok....find that weird...where can I take it I asked "Idk you'll have to call around" Ok.....why is that I asked "Because you didn't buy the vehicle here" Still weird but ok. I contact Ford directly via there website and as you can see below in my screenshots. Total lies. Don't know why they would lie to me like that but they did and there is the proof Never coming here again personally If they lie to me about that, what else would they lie to me about Also the CSR "DMN" didn't even include my notes about the error code or my open recall I asked about. Just simply set me up for a diagnostic Taking my vehicle and money elsewhere Also currently working on showing this proof to Ford management and trying to escalate this as far up as I can so no one had to go through this as well Pics attached below for proof read more

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Orange was so helpful with the pickup of my CX30 Madza. He made the process so easy, and he was knowledgeable and kind. I recommend him for your next car purchase! read more

Took my 2022 Maverick into dealer in December for Airbag recall, Engine light, and inspection. They said they would order parts. Called back in March to follow up. They transferred me to an extension would a voice mail. Voice mail said they would call back within 24 hours. They never did. Even with new ownership, don't expect better service. They sell cars, but they can't service and get parts under your warranty. Buy cars that have parts. Tired of hearing about the supply change. They have their exhaust systems including catalytic converter which needs replacement on my truck in Bogota, Columbia. Even for Ford 800 number says not their fault they don't have parts for newer cars. read more

This is a five star review for Dejan Erdeljan from Smith Cairns Ford. Dejan was extremely professional and responsive and got us the best out the door price on a Mustang Mach E. We called 8-10 different dealers in New Jersey and New York and only Dejan gave us a $3100 rebate on the MSRP with the balloon financing plan. Some dealers insisted we come in to the dealership and would not provide pricing over the phone. Others told us incorrect information about the plan. Some were extremely condescending and tried to put down other dealers, saying they couldn't get us the car we wanted. This was so annoying because in 2021, every salesperson should know how to make a deal with a motivated customer and doing things the old fashioned way isn't going to cut it. Dejan made everything easy via phone and email, showed us all the paperwork and calculations to get to the lowest price and earned our business. It was super smooth and we had a one stop shop picking up the car- no extra time wasted with finance or warranty people trying to upsell us extra services. He didn't mention the Ford X Plan so be sure to ask about that for additional discounts if you work for a big national company that might have a partnership with Ford. read more

First off i want to give a shoutout to Phillip C one of the best salesman at Tasca Mazda Yonkers I highly recommend a promotion for this guy..he guided me through the whole process of getting me the exact car i wanted in a timely manner showed me all the new features of my new 2024 & was very patient with explaining and helping me acquire my new Wheels. read more

Kasey was wonderful. She answered all my questions and returned my calls quickly. There were specific features I wanted on the actual car we were leasing and she went through inventory to find what I wanted. read more

Update: After contacting management, pricing issue was resolved. Added 2 extra stars. ******************************************* After making an appt. at the Yonkers location to get my vehicle serviced, I arrived and not only had to wait to be attended, but was bounced from person to person. When I finally got service advisor Ms. C.R., she seemed stressed and overworked, not friendly at all, but after explaining what I needed, we agreed that I would give her my number, and I would get a call when my car was ready. THREE HOURS later, I walk back in because an oil change and inspection shouldn't take that long. Ms. C.R. could not remember that she ever attended me or that she had my file so who knows how long I would have waited had I not approached her. No apology of any kind. After a refresher on what I was there for, she found my file and informed me of the work that needed to be done. The price quoted was about $2450.00 which seemed about what I expected the repairs to cost. As it was nearing the end of the day, I left my vehicle and was told that it should be ready next-day by end of business. The end of the next day comes and I never received a call. The following morning, I called the dept. and would only reach voicemail. On my 5th try, I finally got someone and they told me that my car was being test-driven and I would get a call back... That afternoon, I got my callback and so I went to go pick up my vehicle. When I go to pay the balance, it's just over $3000! About $600 more than the price discussed. When Ms. C.R. was asked about it, she fumbled with her paperwork and said it was "taxes" and that she "forgot" to add the price of the oil change/tire rotation before walking away without even a goodbye. Again, no apology or gesture of any kind was made regarding such a substantial price difference. $600 is a lot to many people, and if I did not have the means to pay it at that time, what would have happened? By that time, I was in a rush as I was not expecting to pick up my car that late on that day, nor did I have any time to speak to a manager as I had to get back to work. Not a single thank-you from ANYONE at the place from the moment that I arrived to the moment that my keys were returned to me. read more

I brought my old car (2018 Ford Focus) in for a service/ trade in and was completely devastated that the dealership was not able to accept it due to its condition. I decided that I was completely done with Ford and looking into different brand to start fresh. All in all; I ended up purchasing a 2021 Subaru Legacy- if you need a new vehicle ; go to Walter Parker at Tasca Subaru. His service was truly impeccable and he was extremely honest and helpful. He would not disappoint you and would also guide you in making such a life time decision in terms of purchasing a vehicle. Thank you again Walter . read more

Took my daughters mazda there for a routine oil change. First impression with this place was Ghetto. Immediate internal feeling was regret and lack of any trust. While Smith Cairns was not perfect, the service and the people were very good and I never had an issue or felt any lack of trust. It took one oil change to convince me beyond a shadow of a doubt to never return again. Very convenient location, but never again will I return to this low budget dealer. This is my sole opinion based on my anemic experience, but would highly recommend another dealer at all costs, even if it means increased travel. read more

My purchase of a pre-owned car had some issues determined after the sale and after I took the vehicle home. Miles and Walt were determined to set it right. This is the best dealer-experience i have ever had in over a dozen purchases. Thank you guys. read more

Waited for over 30 minutes for anyone to acknowledge that we were waiting in line, only to be told to wait a while longer. Plenty of staff doing nothing besides sitting around talking about their pay. read more

Jimmy was super helpful and got me into a great vehicle! Happy to do my business with them. Highly recommend!!

March 2023, Dishonest Service center. I went in because my brand new 2023 car was having a few hiccups. The man who received me used it as an opportunity to tune up my brand new 4month old car that has very few miles. They charged me @$100 for a tune up I didn't need. Initially when he mentioned it, I asked for the price but he changed the conversation. He said he'd call me; he lead me to believe that he'd call me with the price before doing the job--not what happened. Stay away from this place; the tricksters will take whatever amount of money they can from you regardless of whether your car needs the service done or not! read more