The people were very nice, however I hired them for their "Weed(s) Control Program" because the ad…read moresays a 6-month guarantee for a weeds-free yard and that they stop existing weeds. They came out and sprayed, but left the current weeds (which are huge) standing..no pulling, cutting, or removal, so my yard still looks completely overrun. If this is a spray-only service, that needs to be made very clear because "weeds-free yard" sets a totally different expectation. For $195, I expected the existing weeds to be addressed in a way that actually results in a weeds-free yard, not just an application with the weeds still there. Why am I paying almost $200 to go out and have to collect the weeds?

These guys are a locally owned corporation company and did a great job. Had a problem a few years…read moreago they took care of it immediately. They honored the warranty today and I appreciate it. Tim and Tony were fabulous!!

MAX was great. I called the company for an emergeny visits because of the maggots i found inbthe…read moregarage. This morning my daughter and i found more. They were around my garbage can. We sprayed and cleaned the area. I called the company again and said i was covered again if i wanted them to come againg. I said id call them tomorrow if any more come out. I know know now not to keep the garbage cans in the garage.

I will not use this service due to the overbearing sales tactics used by the door to door sales…read moreperson. I told the gentleman that I did not want their services and he continued his sales pitch anyway. He was told 3 times that I would not use their services but continued his script no matter what I said. I finally had to ask him to leave the property and informed him that he was now trespassing. He finally left after the trespassing warning. I will never buy a service from someone who knocks on my door and disrupts my day. There are many other small businesses to choose from that do not practice unwanted solicitation.

TERMIO ROCKS!!! They have taken care of both of the homes…read morewe've owned in Scottsdale; they are ALWAYS responsive and flexible when it comes to working around our schedule, they are thorough and comprehensive in their service and give us a great sense of comfort that our home is protected against all aspects of concern. . . DOMINIC IS THE BEST!!! THE TERMITE TOWERS ARE AWESOME! Termio has taken care of carpenter bees, roof rats, scorpions and roaches for us. Since taking over our properties (4-1/2 years ago) and putting the right preventative measures in place with customized "seasonal" applications (they take care of us 4-times a year plus "on-call" as needed) we have had ZERO problems with ANY pests. BEST INVESTMENT WE MAKE IN MAINTAINING OUR HOME! And on top of it all. . . the most reasonably priced service we found in all of our due diligence. (and NO, we are neither related to anyone there nor own any interest in the company, LOL. . . totally unsolicited, happy to share our sincere appreciation) Dusty and John

SCAMMER BEWARE - I was a loyal customer to this company for years and when I tried to cancel…read more"recommend" add on services to my annual termite warranty, they refused to remove the recurring charge and said my original warranty was no longer valid if I canceled the add on services. The customer service sucks and the products they use you can find at Lowe's or Home Depot. Do yourself a favor and don't trust any of those clowns, they will just scam you out of your hard earned money.

I've been a customer for over five years, in two different homes. Company was good prior to change…read morein ownership. I get monthly exterior spraying around the perimeter of my home for scorpions. I'm considering leaving for the following reasons: -Monthly rate increased this month from $61 to $67 without notice, no change to service. When I called to ask why I was told that some customers received notice that rates would increase but a large majority hadn't. Customer service didn't know why but acknowledged they were getting lots of calls about this. Rate also increased last year. -Unauthorized withdrawal of monthly service charge on debit card used for prior month's payment when I had not authorized auto payment. Again when I called about this I was told that they had changed systems which caused all unpaid balances to be automatically debited against cards on file, even for customers who hadn't authorized auto payment. They refunded the payment and I then went and manually made the payment as I do every month. I immediately deleted my credit card from their payment system. I was told the issue hadn't been communicated to customers. I was only made aware of the issue because I noticed the charges and called them! -Fraudulent scheduling - my home is serviced every 30 days. Has been for years. Over the last year I've noticed they try to service closer to every 20-25 days. Unless you call to reschedule you will end up paying for extra services per year. For the past two months I've caught the issue, rescheduled and continued to get texts trying to schedule me for less than 30 days from last service! For example, I was serviced 4/15, my next service should be close to 5/15. Received text late Friday afternoon 5/2 informing me of pending service on Monday 5/5. I called first thing Monday 5/5 and the customer service rep agreed that I should've been closer to 5/15 and changed my service date to 5/15. Today, 5/7 I received a text reminding me of my 5/9 service! When I called them for the second time this week to correct their error, no answer. Left a message and I'm waiting for a callback. Never expected to have to babysit a company performing such a basic service.

Used to be a good company. Then they were bought out by a corporation that doesn't care about…read morecustomer service or quality. They are deceitful and will increase pricing without warning. They verbally lied about service and we signed a vague contract. Turns out they did nothing they "verbally" agreed to. Termite control was expense and didn't work at all!! We have more termite problems now than we did when they installed their in-ground perimeter termite control at our house. Thousands of dollars spent for nothing and they don't care one bit that it didn't work. Even their own employees say the company is "no good"! Do not use, you will regret after spending a lot of money! We are also reporting to the BBB.

Ray did not show up when he said he would. Then hung up on me when I expressed my disappointment.read more

I paid some cheap, general "pest control" guy to deal with a wasp problem in our backyard. He took…read moreabout 10 minutes, found a nest, and then took off. The wasps did not go away. Then we called Beehive Bee and Wasp Removal. When Ray showed up, I knew we were in good hands. He went to the trouble of looking for more than one nest. Ray found eight! He knew their hiding places. The wasps are now gone. Thanks Ray! Don't mess around with amateurs when it comes to wasps. Call the experts: The Beehive!

Used them twice for pest issues. They are were able to resolve everything after a few sprays/visit…read morethe first time. The second time was a different pest issue. When they first sprayed I felt like the issue was more evident than before but we called again to let them know about our concerns and they came by to do it for free.

Quality, value, and respect. I was very disappointed with the service I received. It was…read moreunprofessional, unreliable, and did not meet the level of quality I expected.

This company is awful. My HOA / Community management company hires this team and they come through…read moreand spray pesticides directly onto flowers and vegetable plants instead of against the exterior of the house. I have multiple videos of their technician damaging my plants. Every time I have need seedlings come up, he sprays them and they'll burn up and die within a few hours. I've hired pest control companies in the past and know for a fact that what Bellator Pest Control's tech is doing is NOT proffesional and doesn't actually do anything. If you're an HOA - AVOID BELLATOR! Such a waste of money and resources.

Do not deal with this company at all! They don't answer phone calls. They didn't show up for an…read moreinitial appointment that they set with me. They didn't even have the courtesy to call and let me know they couldn't make it. They are Simply a waste of your time and money.

We've been using Firehouse Pest Control for about a year now and I truly couldn't recommend them…read moremore. When we first moved into our house, we had a horrible scorpion problem and were constantly finding them inside. Since starting service with Firehouse, we haven't had any bug issues at all. The owners are very hands-on and genuinely care about their customers. Their employees are always communicative, professional, and helpful anytime we've had questions or needed anything. It's such a relief knowing our home is protected, especially with a baby in the house. Amazing service all around -- definitely a 5-star company!

My sister recently decided to sign for firehouse pest control. She thought the pest control would…read morebe inexpensive but as soon as they got back with a quote she got brainwashed into paying $150 for an initial service. Who would've guessed pest control would be that much I could spray my own house for half that amount. She pointed out that the scheduling is the worst she has ever seen the techs show up 30 minutes to a hour late every time. Luckily the techs do a good job and are super friendly and knowledgeable but the office and scheduling department is very bad.