This is a work from home operation. When I called Harry, he seemed very helpful and willing. I emphasized to him that I needed to have it back on Monday, and he assured me that would not be a problem. He would do the diagnostic and have it fixed or return it to me on Monday.
He had me drop off my computer for repair on a Thursday and told me that he would look at it on Friday. On Friday, when I called him, he told me he would look at it on Saturday and call me. On Saturday when i called him around 5pm, he told me he would get to it on Sunday.
He may be the greatest computer repair guy in the world, but I could not trust his reliability and/or his word. I got my computer back Saturday night and will go elsewhere. read more