READ THIS AND BEWARE OF THE DANGER…read more 1- Rats? Put up stucco wire mesh. 2- Ants? Put down Terro. 3- Broken gate? It'll get fixed within days. 4- $300 a month increase? Convenient location. 5- Storage Unit Thieves????? NO CAN DO!!!! The place is basically open to the public 24/7, the cameras half work, and anyone from the homeless encampment outside can just walk right on in without even so much as an alarm. No code needed. They can roam around picking locks, reaching OVER your storage wall to gain access to your unit, and they'll even do it with customers on site because you can't tell if they have a unit or not. Wasn't like this before Covid. I thought having a police station around the corner would help, but you can walk there faster than it takes for them to respond. Everything was fine until it wasn't. Now, I just can't recommend it at all.

Stopped by today for a storage unit. Met the assistant manager. Forgot his name (Asian fellow). He…read morewas extremely polite, professional and informative. Would recommend.

I had to move a 1 bedroom apartment worth of stuff across the city. Caremore was great to work with…read morefor scheduling and the movers were great to be around. They took care with my belongings and the price was competitive. Will use again.

Trust no other company when I need to move. I have called them for my moving services twice now…read more They are always so accommodating, fast, super friendly and efficient.

I've been meaning to write my review for Attic Self Storage for about 2 weeks now. I may be wrong,…read morebut I think I was present when a nasty client/customer was there (L.A. in the reviews). She was there with a male helper and was so obnoxious. Definitely a self-entitled one. She was saying how she was an important figure, but didn't act like it. Was asking for the guys behind the window to move mountains to cater to her. They maintained professionalism and composure for sure. Give them so much credit for that. Anyhow onto my review of this business, They are very friendy and professional. They were very helpful and answered all of my questions. This place is clean, well lit and very accommodating to my needs. Thanks Rob for all your help!! Thank you.

Friendly service efficient and willing to Accomodate our special needs. Clean, secureread more

I was at the extra space storage in San Francisco, only to help a friend move things…read more I found the staff to be extremely helpful, cooperative, and friendly! Particularly the manager Oliver, who even assisted me in lifting boxes into my car, also unlocking the elevator throughout the two days I was there, helping a friend. Great customer service 110%!!! Oliver and Carlos made my two days, so much easier! Thanks guys!

You CANNOT trust Extra Space Storage. This business is the SCAM of the century. All they care about…read moreis getting your money. They honestly couldn't care less about customers. It doesn't matter how long you've been a customer. There are NO rewards for loyalty. Extra Space Storage lures you in at a lower price with deceptive marketing, and then they immediately jack up the price and continue to do so NONSTOP. There should be state legislation which prevents storage companies from doing this. Please take 5 minutes to email the Governor at https://www.gov.ca.gov/contact/ with a demand for this legislation. Storage is NOT worth it. It COSTS a fortune. And all storage facilities are plagued with rats, mice, and moths. It's just the nature of a storage facility. The mice and moths at this facility ruined thousands of dollars worth of my belongings. I highly recommend you AVOID requiring a storage space altogether.

No issues, scheduled online, pick up available earlier than my scheduled time , drop off smoothly,…read moretruck was as advertised

Devin Johnson was super helpful. He helped us get an awesome spot for my clients stuff.read more

Clean, well lit, good staff. Security cameras. Good price. I'm glad I found this storage facility.read more

I recently moved to the Bay Area, and was in need of some extra space as the apartment we have…read moredoesn't have storage. I have tried the national rental spaces before and was unhappy with the service and having to go up multiple floors. This place is great it looks like it is family owned and is all a single story. This makes moving in and out very easy. The prices were also great way lower then the national places. I would happily recommend them and will be back if I ever need more space. Thanks

Excellent customer service. Since after all their storages are not inside a building, I would…read morerecommend coming here if your things are properly stored in sealed plastic bins to prevent weather moisture damage. With that said I haven't stored anything here yet, but this was one of the top 3 places I've considered. The reason why I am deciding on another facility it's due to it being closer to where my things are and that I'm unsure what I'll be storing for now so I'll need my first time place to be indoor. And are buy those moisture absorbing stuff. With that said I might come back once I have everything figured out and this may be the second storage place I would use if they still have fair prices by the time I'm moving out of my first choice. Thanks for giving me the tour even in the rain and close to your closing time.

Container leaking or a lot of condensation builds up Staff…read moreget wet That's not what you expect to see inside the storage facility

Rented here for 5 years. Never had a single issue. Easy access, friendly staff, safe location.read more

BEWARE!! DO NOT STORE THINGS HERE! This facility has had a massive string of robberies in the last…read moreyear. This company will not tell you what is happening so you can choose a different location or better protect your belongings. Call SFPD to understand how severe the problem is before putting any of your belongings here. If you try to contact corporate, the only path leads to District Manager Curtis M., who will not call you back, despite countless promises from the company that he will do it within 24-48 hours. Customer service will hang up on you when you call to find out what is happening and why Curtis won't return calls. It is a constant cycle of inaction with this company that makes the robbery experience 100x worse. If you have belongings here, check if they are still in your unit and add a secondary insurance policy to protect yourself if you can afford it. This company will do nothing to inform you what is happening, improve security of your belongings, or take any accountability at all. If you are thinking about moving into this location, strongly reconsider. This company deserves negative stars and should not be allowed to do business in San Francisco. I encourage anyone impacted by this string of robberies to contact the office of SF City Attorney David Chiu to share their story about this company and this location.

Is there a way to give zero stars because that would be awesome. City Storage of SF are a bunch of…read morelazy crooks that never follow through on what they say. I noticed THREE months ago they raised my rent by almost 20% despite me never missing a payment or even paying late. Called the office and the employee there said I'd been bumped up, where I was now paying 18% OVER market value, despite having been there almost a year. I've called them three times and stopped by three times and the answer is always the same, "All billing issues have to go through corporate, but I've sent our manager there an email and she'll get back to you tomorrow." 88 days later? NOT ONE SINGLE PERSON has called, emailed, sent a carrier pigeon, nothing. That's nothing to say of the super restrictive hours they keep when you're able to access YOUR own unit. Totally ridiculous, this is nothing but a corporate cash grab spot and as long as your payment clears they'll provide ZERO level of customer service. If you're looking for storage options in SF you're better off anywhere else. Literally, just leave your stuff in the street.

Extremely thoughtful and communicative team. They let me know when I had locked my unit improperly…read morewithin several hours of my mistake so I could resolve things without issue.

always great customer service! always a smile on their faces when I come in. A really great storage…read morefacility.

I stored my belongings here for about a year and had no issues at all. The facility is always…read moreclean, secure, and very easy to access with ground floor units. The staff is friendly and helpful, and I always felt my items were safe. I would definitely recommend this storage place.