We're a military family. For almost a 10 years now, my husband and I have been clients with Brooks…read moreProperty Management and we are grateful to know Bruce and Natalie Dickie and to have found them! When it was time to move across country for the next chapter in our lives, Brooks Property Management was the business we chose to oversee the property management details in our absence. It began with an interview with Bruce and Natalie Dickie. From the beginning we could sense their professionalism and their integrity. Their meaningful guidance was instrumental in making sure the home would be in top notch condition for tenants. They made the entire process so easy and it took a ton of stress off our shoulders to know the house would be in great hands. We are fast approaching 10 years of continued home management with this business and we feel LUCKY we chose the VERY BEST management company to oversee our property. They regularly keep us informed with property updates, arranging with the tenants and dropping by for the occasional inspection. And when the home needs a repair, we are informed quickly so arrangements can be made to fix or replace whatever needs it. This assures us that not only are we happy, but the tenants are as well. Happy tenants = satisfied (and often repeat/extending contract) tenants. Every month they send us ledgers of lease income, any costs associated for occasional repairs, and management fees, which are VERY fair. At the end of each year, we have received the last year's combined ledger for tax purposes. Brooks Property Management has been able to keep our property under lease during our entire absence with absolute minimal time between leasing parties for the entire duration we have been working with them. I can't emphasize strongly enough how much stress this takes off our shoulders. My husband and I HIGHLY recommend them!

Tenant beware. From a tenant perspective these people are absolute crooks and heartless. They do…read morenot abide by lease agreements and will run their own playbook. They used me for free labor as a disabled veteran for months, and started an eviction process while not even being late on rent. They took my rental funds and applied it to security deposit making it look as though I was late on rent and forced me and my children onto the streets. They charged me $250 a day in late fees and threatened me daily. If you're a tenant and these people manage your home do yourself a favor and run, do not walk, run to another place. They are heartless and do not care about your well being, especially Bruce Dickie. Dealing with them has absolutely devastated my family and I. Thank God the veterans administration was able to step in to save me and my kids. They are NOT veteran friendly and will take advantage of you every chance they get!

Key Lime Property has managed our rental home in Maryland for 4 years without a hassle or even a…read morehint of trouble!! Excellent communication, personal service, and always willing to go the extra mile to maintain our house, be of service to our tenants, and give us the peace of mind they have our back. Kudos to them!

Key Lime Property has managed my rental for several years and also assisted in purchasing another…read moreproperty. Laura is very professional, knowledgeable and detail oriented. She spends a significant amount of effort finding the tenant and verifying the tenant information. When issues happen, she is right on top of them and through her network of trades people, resolves the issue quickly to the satisfaction of both tenant and me. Bruce S.

I met Candice Friday in 2016 at her Chesapeake Harbour waterfront townhome open house. I bought the…read morehome via her 'Buyer Assist' program. Since the co-op commission fees were reduced - she saved both parties thousands of dollars. Next, I used her Coastal Make-Over team to help me renovate it and move in. After that settlement Candice offered me her 'List Fee 1%" program to sell my waterfront home nearby wherein she procured a non-MLS Buyer. Again, she saved both parties co-op commission fees with her 'Buyer Assist' program. A few years later it came time to sell the townhome. I used her 'List Fee1%' program and sold it co-operating with a local Broker. Candice next landed me a distressed home in nearby Heritage Harbour and negotiated on my behalf to secure the home way below market. After I dsid a major renovation I flipped the home and made an outstanding profit. Strongly recommend Candice Friday - a winning combination of experience and knowledgae to make you money in any market.

I like the way the President took a moment to write me a nice letter in regard to the options of…read morethe company. Mr. Nathanson went the extra mile to show good business standards.

This company puts themselves first, customers last…read more While they're well put together on the outside, they don't communicate well to owners or tenants.

Run from this company! Do not rent from them at all! They will not treat you good and will happily…read moretake your money without and follow through on their end. Save your time and money and look elsewhere. Ben the property manager is terrible including Brendan his superior.

I lived under HQ for over a year and a half, and it was the best rental experience I've had. They…read moreactually care about the tenants and the living space! Anything that needed to be fixed or replaced was done so, and in a timely fashion. HQ is responsive, flexible, and compassionate. If I hadn't bought my own home, I'd have stayed with them! I am very happy with how my experience went and would recommend them to anyone.

HQ Property Management took over a portfolio of 15 units with vacancies and unhappy tenants, and…read moreturned them around in about 6 weeks. They have put care and attention into the properties and the residents, and it shows! Several residents were planning to leave, and HQ was such an improvement from the previous property manager that the formerly unhappy tenants are now happy and staying, thrilled to have a property manager who listens and takes care of their requests. I highly recommend HQ!

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

I rented a property from Champion Property Management and they are the worst company every. RUN…read moreAWAY from them. Extremly rude to both owners and tenants. I had multiple issues while living in the townhouse like my glass door being smashed and having to wait with no response for a MONTH. Plus, after I have moved out, I was told I would get my security deposit back within a week, then someone else changed it to 20 days, and now after speaking with the BITCH named Connie, she is gaslighting me calling me a liar and saying she now has 45 days and that we will get it when we get it. Thats a lot of money to go floating around when we paid on time. They are always quick to take your money and slow to give it back. Absolutley disrespectful and she needs to be fired. Fuck her and that company.

Champion Property Management: Completely unprofessional, horrible customer service. Stay away from…read morethis company!

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

This is by far the worst management company I have ever dealt with. The staff is unresponsive,…read moreunprofessional, and downright rude. I contacted Casey Roberson to request that the shared pipes and drains be inspected, as four plumbing companies had already determined that the issue wasn't coming from my unit's plumbing or appliances. She told me she could refer a plumber to me, but I would be responsible for the cost. I explained multiple times that I didn't need a referral--I needed the HOA to have its contractors check the shared plumbing. After getting nowhere with her, I asked to speak with her manager, Kary Leddy. Unfortunately, Kary was condescending and unprofessional, lacking basic customer service skills. She even used the term "speech 101" to explain why their plumber couldn't come out. While she claimed she wasn't trying to be rude, her communication came across as either uneducated or entirely unprofessional. After much back and forth with this incompetent property manager, she finally scheduled a contractor to check the property. This management company consistently fails to do their job, and the community should seriously consider hiring a new property management firm.

AWFUL, Terrible company. Dishonest, never return your calls. They argue about the work not being…read morecovered under contract. I had to call back 6 times to have a conversation with an employee. Extremely rude and condescending.

Only cares about you as a homeowner when taking the lions share of first months rent, during and…read moreonce the contract is up forget about it. Never returned phone calls or emails towards the end of my time with her which made closing out the lease even worse. When my tenants moved out she waited till the end of the 30 days to do a "walk through" and missed so much that I am now responsible for (broken microwave handle and broken oven drawer). She never returned my mail key or house keys and stopped returning emails and calls when I asked where they were. Go with Annapolis Property as they are dedicated and have other employees to cover when someone has a family issue.

Felicia and Darlene are great! Very flexible when it came to scheduling an appointment to view the…read moreapartment. They made the lease signing and move in process extremely easy. I had a leak in my shower and they responded to my email immediately and had someone out the very next day to fix it. Extremely easy going and a pleasure to be their tenant.