The property mgr Beth said I should contact her directly and she'd always respond. I sent 8…read moremessages. Got a response to one. EJF always says they contacted the vender but never say if they talked to them. They always say that vender will be there asap soon as possible. well is that in an hour? a day? A month? Never receive any further follow up from EJF. They state the vender hasn't responded. We'll get another vender who will respond! There is limited feedback if any from EJF. I sited a request in April 2026. Reminded them several times since then. All I want is some duplicate keys! it's now almost August 2026. I have no status update from Beth at EJF I'm pretty fed up with the lack of management, openness, follow through, degree of detail in all communication, and lack of proper closure.... as management company they should continuously advise as what is the present status and next steps might be and what next steps are recommended. I'm totally down on their ability to do the job and shine at it.

If there was an option for less than 1 star, they would earn it. Poor response during a heat wave…read more 5 days after a service ticket was created - still no service. These guys suck.

great service handled a small escrow issue very well . would…read moreuse again in a minute. it could have gone south quickly

I recently sold a house in Washington, DC. Avenue was selected by the buyer's broker. I felt they…read morewere excellent. They were knowledgeable, efficient and responsive. I was also very impressed with their technology, which provided an efficient and secure way to finalize and execute documents and also allowed me to have my signature notarized remotely. My highest praise.

I did four real estate deals with Coldwell Banker Capitol Hill in the past two years and have one…read morepending currently. I mentioned this because I think that it established my credibility to critique this brokerage firm given the number of transactions I have done with them. I had a great agent who was with them and he handled the first three transactions I had with them. Unfortunately, he decided to pursue another career less than a year ago and another two real estate agents took over from him (Jeanne and Phil). Even since these two agents took over, my experience with the quality of service and responsiveness has changed dramatically. With the sale of my condo, I had several issues including non responsiveness once a contract was ratified, last minute notification of appraisal, lack of follow through of some of the home inspection items. Then with my pending purchase of a new home, these two agents did not track the various important dates that I had to remember, they didn't notify the builder of my current email address, they were not forthcoming on whether they would be accompanying me on some of the required meetings, they also did not proactively follow up with the builder on my settlement date. Then I decided to email their broker to have him address the issues. He did not respond to me until after I sent him my third follow-up email. He then claimed that his agents provided me good service and have met their obligations. He chose to overlook his agents' shortcoming and did not make an effort to address the issues objectively. All he cared about was to keep his commission. I am a firm believer of rewarding people's good work and have worked with several great agents over the years. I know that the level of service I have received from these two real estate agents at Coldwell Banker Capitol Hill did not meet the basic standards required of real estate agents. Furthermore, the way the broker handled my complaint was another reflection of the lack of professionalism and unacceptable customer service level of this brokerage firm. I would never do business with them again and I will do everything I could to make sure that others know the truth so that they would not have to experience the same thing as I have.

Darrin Davis' professionalism and diligence are two of his greatest assets. A well-experienced…read morerealtor like him makes finding the home of your choice much easier. I recommend Anacostia River Realty to any potential buyers. Glen Rushing

I contacted Anacostia River Realty first because I knew the specialized in my neighborhood of DC,…read moreHillcrest. They not only got me home sold quickly, but also secured a price that exceeded my expectations! I a grateful for their professional service and will definitely recommend them to others in the future.

I only have experience working with Martin Weldon. He was my buying agent…read more He was knowledgeable, down to earth, honest, and answered calls, texts and emails, at all hours. Is he perfect? No. We had a difficult transaction, but I've purchased a home multiple times and honestly think he was my favorite yet. I strongly recommend using him.

I feel like I could repeat a previous review. We bought a house that was developed and sold by the…read moreMenkiti group. They took so long to respond to anything. It started with contract negotiations and continued while under contract. If we didn't love the house so much we would have bailed. If you buy one of their houses, be prepared to wait at least 24 hours before you hear back about anything. They had 5 weeks to address inspection and other items per the contract and were working until an hour before closing to get it done. I will say the construction is well done. They were great getting to the 95% mark, but made it very difficult to get to that 100% completion point.

Terrible service. Disrespectful to homeowners. They hang up on phone calls and don't answer emails…read more They arrange payments with plumbing companies without confirming with the homeowner what actually happened. When I asked for an explanation for what I'm paying for on the invoice, they didn't give me one. The company didn't either, because they say they were hired by Gordon James, but guess who pays the bill?

11 October 2024 - I hope the company responds so I can revise this review in the future…read more My relationship with Gordon James *was* great for 12 years! As soon as I planned to sell my investment property and was no longer a revenue source for them, the support and willingness to engage with me disappeared. This has created numerous headaches as I plan to sell my rental property. 1) The company accepted a tenant-cleaned property, but still told me they would be charging the tenant for a move-out cleaning. When the tenant complained about the withheld deposit - the company refuses to acknowledge that they told me *in writing* that the $690 cleaning would be charged to the deposit. Now I owe the tenant another $690. 2) The company mailed the keys and garage door openers to my realtor. The package is lost and was not insured by the company. Now they simply suggest filing a "missing package" request and are not willing to accept responsibility for replacing the items that I entrusted to them. 3) Besides from one phone call, all communication is over email, which is creating delays in resolving these issues, leading the former tenant to threaten legal action against me. The company is not taking ownership of any of the issues that were caused by their miscommunication or negligence. Be careful!

COMMUNITY MANAGER -LOUIS PEREZ…read more Dear Mr. Montuori, As a resident of this community at Meridian Park Apartments for the past 20 years, I was extremely disappointed to learn that our Community Manager, Louis Perez will no longer be with the company. During my many years of living here, I have seen different management styles and numerous changes, and I can sincerely say that Louis was one of the best Community Managers we have had. Under Louis's management, I noticed much-needed improvements that made our building feel more comfortable, better managed, and, most importantly, safer. His presence in the building made a noticeable difference. It was reassuring to know that our Community Manager was visible, approachable, and accessible to residents. One of the things I appreciated most about Louis was how easy it was to reach him when there was an issue. As a resident I did not feel as though my concerns were simply being passed along or overlooked. Louis listened, responded, and made an effort to address the problems. That level of accessibility and personal attention helps create a stronger sense of trust between residents and management. After living here for two decades, I know firsthand how important good community management is to the quality of life within a residential community. The positive changes I witnessed during Louis's time here has not gone unnoticed. He had a genuine concern for the building and for those of us who call it home. I am truly saddened and disappointed to see Louis go. He was truly an asset to the management team. The presence of having him here as our Community Manager will be greatly missed. Sincerely, Cheryl Grant 20-Year Resident

Lived in an apartment at in DC. All units are excessively rat infested, and of course there are…read moreroaches. Once there was a carbon dioxide leak in the building, the property manager was angry and told me that the fire fighters were wrong to turn off the gas, and that the fire fighters didn't know what they were doing. I'm sure the positive reviews are company employees, and family members. This company strictly cares about the bottom line, not the families that occupy their overpriced units.

I loved working with Tina! Very professional, and she…read moreresponded fast, love the quality of the pictures they're wonderful! She made me feel very comfortable and relaxed. was a great experience. I highly recommend her.

I've never enjoyed having my picture taken but Tina made it an incredibly enjoyable…read moreexperience...and the pictures were amazing! She spent time understanding what I was looking for and then made suggestions. Even helped me pick the right combination for my outfit! Can't thank her enough for my amazing photos!

They built our condo. Not bad. But they didn't connect some underground pipes to the water or sewer…read moresystem. They left exposed pipes under our home, so our bathtub downstairs flooded the crawl space. They seem to have denied responsibility and have continued to ignore requests to repair these pipes and the related damage. Their contractors almost always flake or are late when they even bother to agree to show up. Then, when they arrive, they demur and pretend not to realize the plain issues they see. They're also quite rude. They left a Washington Gas account open at our new address for more than a year and repeatedly refused to call Washington Gas to cancel it. So, my wife had to do it for them instead. All the while, the people in the M Squared offices dismissively claimed they had nothing to do with it. In closing, condo builders like M Squared are a dime a dozen. And other ones might not do shoddy work and treat you poorly. So take a chance with one of them instead.

I know the rental market may be competitive but be seriously warned renting through M squared…read more Usually I give at least a 2 star review but with them trying to screw us over at every turn, it had to be a 1 star. Starting off the list: 1) They allowed our AC/Heat to stay broken in the dead of summer for 5 months. The only reason they fixed it was because we said we were moving out. They said it was our fault, that we didn't change the filters, but we had proof that they were changed. And the technician told them explicitly to replace the blower the first time he came to fix the AC. Luckily we left before it got too cold. 2) The paint they used on the walls was very cheap and cracked very easily. Leading to them taking a large chunk out of our security deposit because they had to double paint. Apparently $3300 is how much it costs to paint 1 floor of a house with cheap paint. 3) They raised our rent $300 at the start of the pandemic before it became illegal. $200 extra for month to month and $100 for an annual rent raise. 4) They offered us the parking space in the back but then took it out from under us to sell the downstairs unit. 5) The house had mice when we first moved in. 3 of them within a month span before we finally found and patched up the hole. But I will say this is common with DC houses so not their fault. Unfortunately they let landlords walk all over their renters and refuse to fix problems. Especially in old houses that are bound to have issues. They use the fact that renters don't want the expenditure of taking action in court so they make every excuse to squeeze you. Absolutely the worst experience we've had renting in the 10 years we've been renting apartments/houses.