Hope this clears up any confusion. This location is where they refer you to the "new building with…read morethe green roof". Professional, friendly staff. Appointments are on time and accommodating to specific needs. Been using this location for several years, many times.

This is now Luminis Health and should be avoided. Practitioners have trouble getting results…read more They utilize the practice of direct charging patients, even if they have referrals. That way they don't spend time getting preauthorization and billing insurance.

SCHEDULING: I got a same-day appointment here, which is really great. I was going to have to wait a…read morewhole 'nother week to get an ultrasound somewhere else. Evidently, they take walk ins for x-rays, but you need an appointment for other imaging like ultrasounds and mammograms. APPEARANCES: Both the office and the staff look professional and well kept. I thought it was a little strange that the only magazines they have are Sports Illustrated, ESPN Magazine, and other sports publications. The TV was playing a poker tournament, so maybe they cater to a specific crowd? Anyhow, I definitely noticed all the sports stuff. POLICIES: They don't allow you to take any pictures or videos inside the office, which I think means they don't want you to take pictures of your own x-rays or ultrasounds. But maybe there is some other reason... The only thing that rubbed me the wrong way, was that the ultrasound technician wouldn't let me watch what she was doing on the screen. I asked if I could see, and she said there was not really anything to see... I interpreted that as her assuming I wouldn't know what I was looking at, so she didn't want to take the time to tilt the screen in my direction. Guess what, though? They're my guts and if I want to see them, humor me dadgummit! At the end, when I asked her if I could look at the images, she said the radiologist had to look at them first, and she couldn't review anything with a patient. It seems pretty ridiculous to me not to let a patient watch their own ultrasound on the screen and then not let them look at the images at the end either. I don't know if that was her own personal policy or one that the office holds to. TOTAL TIME: I walked in at 3:20 p.m. and walk out at 3:34 p.m. Very quick turnaround! OVERALL: I would come here again if I needed x-rays or other imaging. Next time however, I think I'll be more assertive asking to see my images. But overall it was a quick and painless experience.

Very high quality care. My only complaint was that I had to wait an hour past my appt time in a…read moresmall exam room without even one person coming in to let me know what was going on. One other positive thing is that results came in the very next day which was super fast

Horrible. Held on line 3 separate times over 30 minutes. No one had answers, everyone spoken to…read moregave different answers and could care less about the fact that I had cancer and was trying to get them to upload images. rude and disrespectful and plain old ignorant. Get a grip

Billing is seems like it is being done from another country, you can't see your billing information…read moreonline, you can only pay your bill. I had to call to ask for an account statement which can only be mailed to my address. The change over from AAMC to Luminis Health sucks as far as billing is concerned.

Friendly staff, accommodated off hours diagnostic imaging for surgery scheduled the same week.read more

I love coming on the weekends in the afternoon. There was no traffic on the way there, the parking…read moregarage was empty and there was no wait time. We were literally in and out. The facility was clean and the staff were friendly and professional.

Had to do an exam there,they in called me at first when I was at work and couldn't pick it up,they…read moredidn't leave a message ,when I returned the called stayed 1 hrs without no one answering.They call me back on a Saturday at 7 am ,they hung up again I called back and no answer. Very poor customer service attention . Not happy with them,I made my appointment through the Luminus app,I didn't have to schedule by phone ,after that I tried to phone them unsuccessful.

First time here. Clean and professional lobby. This building has many other offices which are all…read moredisplayed on the lighted sign in the hallway. I'm here for a second ultrasound but I see a lot of breast health signs for mammograms which is a nice reminder for women.

Dr Hanna- The BEST hands down! He was excellent so friendly, talk me through every step, made me…read morefeel comfortable, and made me smile after being terrified. Aurora- She was so sweet, went through step by step no surprises. Made me feel comfortable. Made sure my biopsy was cleaned and bandage me up well. Nah- Made me feel comfortable, friendly & made it known that they would take good care of me and they did. She was so sweet. She kept me calm while Dr Hanna was working. Kudus best team ever!

Today I saw Sara for a mammogram and just wanted to say she is great at her job. Very professional…read morewhile also bringing a sense of comfort and ease, which I really appreciated. Everyone I've encountered here has been super nice, professional and thorough! Highly recommend.

MRI with contrast requiring an injection. Very prompt, kind, professional, friendly attitude…read more Convenient location.

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

I was terrified after doing a closed MRI and finding out that I laid there for half an hour in…read moretears and uncomfortable, that the machine had broken down and my images weren't saved :'( I was so relieved when I found this location had an open MRI! I was still a bit nervous but the technician was very friendly and accomdating. I was thrilled when I woke up and heard the machine stop shortly followed by the door opening :-)

Dr. Dad's is the sweetest most wonderful Radiology Oncology doctor we have met. Took plenty of…read moretime to talk with us and make us feel comfortable about the process. Great experience in such a stressful environment. So grateful for his calming demeanor. Love love love all of them!