If I could give "zero" stars, I would. Since being sold to Luminus Health, the practice has…read moresignificantly changed. The front desk staff are not friendly and short both in person and on the phone. One possible reason may be attributed to changes in policy by the corporation and onslaught of patients now attempting to be seen. If you're an existing patient, good luck scheduling an appointment to see your long term physician. If you were unlucky enough to lose your physician due to retirement, know that the replacement physician quit after a very short time and the practice does not have another replacement. Instead, they're essentially telling you, "Good luck" finding another practice because this one can no longer accommodate you." Do yourself a favor and quickly seek a different practice not owned by a large corporation.

I have been a patient at this office for more than 10 years. My doctor recently retired. I called…read moreto switch to a new doctor and was told that I had to see his replacement, that I can't switch to the doctor of my choice in the practice. I looked up one of the doctors I wanted and it said she is accepting new patients. So if I'm a new patient I can choose a doctor that has availability but an existing patient doesn't have that option? This office has really gone downhill, no wonder my doctor retired.

I want to begin by saying that I find Dr. Alice Williams to be an exceptional physician. She takes…read moreher time, great sense of humor, extremely thorough, warm, and caring. I would highly recommend her. I am giving this review 1-star because I was unable to give it a negative zero based SOLELY on the front desk service at her practice. I'm not sure if Dr. Williams is not aware of what goes on at the front desk while she practicing, but it's the absolute worst front desk service I have experienced in my adult life of scheduling appointments. Ever! I first saw Dr. Williams last year after scheduling a physical. It took me 4 months of calling just to get someone to call me back after leaving voicemails. Fast forward to this year... Two months ago (yes TWO) I scheduled an tele-visit for July 28th at 3:00 p.m. The doctor was a no-show. I called after 5:00 p.m. on July 28, 2023, to reschedule the visit. I left a message asking for an in-person visit instead. I called Saturday with no expectation of anyone being in the office, but I wanted to leave a message hoping to receive a return call on Monday. Monday, July 31, 2023, in the afternoon I called and a live voicemail service answered my call. The person happened to be the same gentleman who scheduled my July 28th. appointment. I was transferred to the receptionist, got the voicemail, and left a message. I called a second time on July 31st at 4:15 p.m. and left a message. Still, no return call. Tuesday, August 1, I call after 11:00 a.m. The live voice service transferred me to the receptionist. No receptionist, so I leave another voicemail. Noontime I call again and this time I left another voicemail expressing that this is the worst front desk service I ever had. I do not know what it takes to get someone to return the call, but this is not a good service. I was unable to write a shorter review because the details are important. If you want a great doctor, you will find it in Dr. Williams, but getting a person on the phone in order to make your appointment is where you are going to find the problem. If the receptionist is unable to handle the job, then she is not suited for the job.

As if this place couldn't get any worse. I just received a bill in the mail for $210. The bill…read morestates that it is for a Level 2 New Patient Office Visit. First of all, I never came into the office whatsoever. I actually had a video chat call on my computer from home that was less than 30 minutes. Not only that, but I was literally told that I needed to go see another doctor. So nothing was done for me whatsoever but I am being charged $210 for a Level 2 office visit? This place is clearly desperate for money and is upcharging for things that they didn't even do.

I've never had an issue with this place. I've been coming here for primary care for years now, and…read moreit's always a good experience. It's typically very easy to get appointments, even same-day if you call really early. My wait is never very long, probably 20-30 TOPS ever. The nurses are all very friendly and helpful, and I also never have to wait long for the Dr after I go back. It's also inexpensive if you don't have health insurance, at $40-$60 per sick-visit, depending on what you needed. I always see Dr. Tadimalla. I recently had a bad allergic reaction to penicillin and she was genuinely concerned and very helpful, not dismissive like some Dr's can be. The place is also very clean, and has a nice little waiting area for kids if need be.

I normally don't post reviews because most often it doesn't help however I bit the bullet and did…read morethis one. I went to see a Dr. Best here at this practice. She looked at me like I was in another time zone when explaining to her regarding my nail fungus. Not once did she tell me whether she would or could give me any antifungal medicine to cure whatever fingernail fungus I had. Not once did she even attempt to take a speciman so that she could accurately diagnose the problem. I knew right then I would never ever go back to this practice. I wish I could call my insurance company to inform them not to pay her anything. Please don't waste your time with her. Find another dermatologist. I learned...smh.

Simita Talwar is the worst doctor I have ever been to. I am still smh over the whole experience. I…read morewalk into her office (11 am) and no one even looked up from behind the reception desk. I stood there for a few minutes then I finally said good morning to which my greeting was returned by, did you fill out the paperwork from the website. I hand over the paperwork then go sit down. That was the first turn off but I keep an open mind. The second turn off was it had to be 80 degrees in there. I actually fanned myself while I waited to be seen. I waited 40 minutes past my appt. time to be seen. (now 11:40 am) Fine. It happens. Except I was the only patient in the place. Still keeping that open mind. But here's the part that blew my mind. She had an assistant come in and ask me a round of questions as to why I was there, medical history, etc. (He was actually very nice-too bad he wasn't the dr.) Well, I guess it was taking too long so the dr. comes in (11:50) and says we have lunch at 12 and then I have a meeting so we need to hurry. I am not kidding. That is exactly what she said before she even introduced herself! (It was my first visit). Mind closing. I asked if I should came back at better time and she said if you have a lot of issues you may need too. (Wow) I said I am only here for one issue but I can come back at a more convenient time because I don't want to cut into your lunchtime. Once again she said I may need to if it takes too long because insurance limits the amount of time you can be seen. (ooook) The assistant started telling her the info he had gathered from me and I start thinking to myself, if she wants to eat lunch right at 12:00 why didn't she come in herself and ask me those questions or see me at the actual time of my appt. I knew at this point it wasn't going to work out so I wrapped up the appt without my issue being addressed and was in my car by noon. Mind closed. My previous doctor of 8 years, who recently left the practice I used to go to, would have never treated me or anyone so unprofessionally. I would guess with a reasonable amount of certainty that any 5 star ratings on this doctor are likely family members trying to help her get her practice off the ground. I don't see that happening either. I do wish the kind assistant who I saw first the best of luck. He deserves better.

Dr Talwar has been my doctor for years She takes the time to…read morelisten to u and does not rush u out the door The staff is very helpful and friendly and the office is neat and clean. If you call her with an urgent matter she always calls back or u can get an appointment the very same day no waiting a week for an appointment when u are sick The staff is helpful when u have a problem and they care about there patients

My husband and I each switched primary care providers to this office several years ago. Each of us…read moresee Dr. Martin and she is fantastic. From the folks you talked to when you called to place an appointment, to the front desk staff when you arrive, everybody is very friendly, helpful, but also professional. Dr. Martin's support staff is also great. When you're getting your vitals taken, you're never treated like they are in a rush and they also always make sure to answer any questions you may have. Dr. Martin is amazing. She is incredibly knowledgeable and thorough, but takes a whole body approach. She asks a lot of questions and gives you time to share any of your concerns with her. Neither of us have ever felt rushed when we were. The office is very spacious with a large waiting area and very well-maintained. If you need lab work done, they even have a lab downstairs in the same building; so it's very convenient. If you're looking to switch primary care providers, I cannot say enough great things about this practice.

I had an appointment with Danny Huy Nguyen at 2:30PM. Unfortunately I arrived 15 min late. They…read morehad to check with the doctor who decided to turn me away. It's funny how patients can wait 15 min or more but doctors can make you wait much longer. This doctor decided his time was just too important with an empty waiting room. Totally unacceptable. Johns Hopkins apparently doesn't have a late policy at all locations... From a quick web search: Johns Hopkins has different late policies by department, but generally, being more than 10-15 minutes late may result in rescheduling or being placed on a waitlist for later availability, so it is crucial to call the specific clinic ahead of time. Some locations also apply a grace period, while others consider lateness a no-show, potentially leading to a fee or even discharge from the practice for repeat offenses. Not good customer service. I think I'll find a new doctor and new location.

Scheduling doctors appointments during the time of COVID can be difficult so I'm glad I found…read moresomewhere I can visit in between visits with my PCP. I've visited here twice this winter, once for myself and once for my daughter. The front office staff is friendly and efficient in getting you scheduled quickly and sending paperwork electronically. During my visits, it wasn't crowded so I was seen fairly quickly. Both visits, the same tests were administered and results for the more in depth tests are sent to the lab and provided within 24 hours. Overall, I only have positives to say. The place is clean, staff is friendly and knowledgeable, there's plenty of parking, and they play great music. Earth, Wind, and Fire was playing during my latest visit. I will return if I have any urgent needs in between regular appointments.

This was my first visit. I was very impressed with the layout of the office, how clean the place…read moreappeared, the Assistants were very professional and welcoming, and I felt comfortable to be there. I was early for my visit, but my timing was not a problem...wait time was great and they had no problem attending to me. Everyone was skilled and I felt as though I was a longtime patient. Ms. Shavonne Gumbs was "Great." Everything went well, and I would recommend this facility and the staff to anyone, anytime... Thank You Golden Days Healthcare and I look forward to being a longtime patient with you. Dr. Burke

Largo location: Two…read morestars. Giving this two stars instead of one because the doctor is excellent and makes you feel heard once you finally see him. However, the wait times are unacceptable. I arrived at 11:52 am for my noon appointment and I am still sitting in the exam room at 2:00 PM waiting to see the doctor. At no time did anyone come into the exam room to apologize or explain Dr Takem has been held up by a difficult case. If this wasn't for an urgent medical issue, I would have walked out. Update: I decided to leave around 2:10 PM. I went to the front desk to reschedule for an early morning appointment so that I will be sure to be seen at a reasonable time. Today is June 7 and their next available is not until the end of July. I stated before this is an urgent health matter so I had no other choice but to turn around and come back to the exam room to wait. He is a good doctor, but it appears that they are scheduling patients on top of each other and it's unprofessional.

Wow, I was on hold waiting to schedule an appointment and the reviews popped up! I am shocked and…read moresadden to see so many people rate this office so low. I have been coming to the Bowie Office Probably Over 10 years! I have to admit, there are times when I have had to hold for 10 minutes but I have never experience the rudeness or disrespect. What I have experienced is calling my doctor at the beginning of Covid19 because I was very sick. However because I did not have a high temp (my norm runs about 95, I was at 100 for me, it was high.) I was not considered a priority at the ER! I called my Dr. at MPC in Bowie, who told me to come to the back door, took my temp, took the nose swab and sent me back to the ER with a note! I was told, don't read-it, give it straight to check-in. I don't know what it said but I was finally tested and had Covid. I know, when I was a new patient and saw my Dr. I was given labs early afternoon which included blood work. My doctor, read my labs and left a message that I needed to come back to the office and she would wait for me. I got the message after 7pm but went by. I was pre-diabetic and she wanted me to have medication on the cruise. See she remembered a previous conversations about me trying new deserts when I cruise. I can call my Dr., send messages for my mom, dad or myself and get answers or appointments. BTW - she/they treat my parents and my husband. There have been changes with the staff but I have no doubt, it will be corrected. They take great care of us.

This practice does not care for it's patients. Dr Berez is actually very caring when you get to…read morehim. His office staff and on call staff are horrible. Here is our story.. my husband was in a serious accident today. I have connections in healthcare and was able to expedite his care. He had 3 significant breaks and a tear in his shoulder. We called Berezs office for an orthopedic referral and pain meds. The office closed at 2pm and had no on call option. We were told to deal with it or go to hospital. Unacceptable. Do not use this practice. I had to do 1 star because 0 isn't an option.