Dr. Freedman is an excellent doctor. He formed this practice to detangle himself from the healthcare industry and yet still provide excellent healthcare service to those in need. Essentially, you pay for the healthcare you need. This is an excellent practice for people who cannot easily afford medical insurance and are shut out of our healthcare system. For myself, I enjoy the fact that The practice is personable and accessible, and I never have a difficult time getting an appointment when I needed it. I think many more people should be considering medical practices such as evolve, yet I still do not find that many. The closest analogy is somewhere like Care first, however, Care first is less of a medical practice run by one doctor and more of a mass healthcare system. Evolve is a medical practice, with an excellent doctor, competent staff, and a pay as you go approach. read more

Excellent service! I was referred by someone I trust. This clinic is a lifesaver for me! I am so happy I found them!

Great people, great Doctors. Great customer service. No waits. Always a pleasure going there

Evolve answers all my questions and then some. I love dealing them and often I don't have to go into the office. They can handle many things on a phone call. read more

I am afraid of doctors and don't usually go and try to stay healthy in other ways. This group takes away all my fears. Each member of the staff that I met was patient, intelligent, professional and non-judgmental. The prices for service are clearly stated on the internet. This practice is excellent. read more

I have worked in healthcare 30+ years and been a patient of Dr. Freedman for over 8 years. I can't say enough good things about him and the Evolve practice. There have been times on weekends, after hours and out of state that I have been able to connect with them and get the help I needed. I recommend him to my family and friends and to anyone else who is unsatisfied with their current provider. You deserve the best care!! read more

When my elderly parents retired to Annapolis, they found Evolve, after being not-very-thrilled with the Internal Medicine practice they'd been attending. And as my (late) Dad had been a New York internist and Health Commisioner, when he said "Dr. Friedman is an absolutely terrific doctor."".. he knew what he was talking about. Dr. Friedman and the entire staff at Evolve, are simply in a higher lever than any other practice I've been to: their care is sincere and thorough, their expertise is extraordinary and everyone on the team, is a gem. I also like that the practice treats EVERYONE on their team with such respect.. and everyone is so charming that I kinda giggle my way through appointments. Dr. Friedman took kind and compassionate care of both my parents until they passed.. even wrong me a thoughtful email, when Mom (who adored him), passed. They are also endlessly patient with me as I turn into a grumpy little old lady! I had no idea this level of healthcare was possible, and at a price that is unbelievably affordable. Obviously, I almost literally can't stop talking about how wonderful this practice is, and how very fortunate I feel to have been a member for so many years. Sign up.. it is the best thing you can do for yourself! Thanks Evolve (and thank YOU if you read this all the way through! read more

I stand corrected, and I can see the quality of service and care still remains in this establishment. After voicing my dissatisfaction with their customer service recently, I was pleasantly surprised that they reached out to my partner and cleared up the misunderstanding regarding the mistaken billing in the last few months. This has helped solidify what I always believed to be true: Evolve does genuinely care about each patient and their experience. Now that the trust has been rebuilt, I feel confident that we can return as patients again in the near future. Just wanted to thank the team for going above and beyond after learning more about our situation. read more

Always SOO great! I can reach them by text and get a response in minutes! Dr availability has never been a problem.. and usually can see me within hours. the lobby and exam rooms are more like visiting the spa vs the DR! The monthly fee saves me time and money.. won't go back to urgent care if I can avoid it!! read more

I woke up this morning with a sore throat, congested, cough and headache. I could not get an appt with Kaiser (our insurance) so I called Evolve and got an appt. Everyone there is so nice and understanding. I highly recommend Evolve! You won't be sorry. read more

The staff is very personable and caring. Their office is pretty close to where I live .

My husband and I are extremely pleased with Evolve Direct Primary Care. Dr. Freedman and his entire staff are extremely kind and caring. Dr. Freedman truly listens and is very understanding. He has given us the best care we have ever had! We are so grateful! read more

Bottom Line: Consistently excellent care by a friendly and personable staff. I love Evolve Direct Primary & Urgent Care so much that I no longer put off or dread seeking medical attention. Evolve offers high quality and personable medical care in a clean and calming environment. Scheduling is easy and I never feel rushed. Originally I just used Evolve as an urgent care but after seeing the value they create I decided to become a member several years ago. I work long hours and travel a lot so I appreciate how customer-service oriented Evolve is. Scheduling is easy via a phone call or chat and I've never been left waiting for long periods of time. For some ailments I've been able to do telehealth visits and often I can get my prescriptions from Evolve before I walk out the door. The office seems to run on time and I know they honor their patient's time. Dr. Freedman is very humble and personal and it probably goes without saying, super smart. There has been staff turnover since I started going to Evolve about seven years ago but everyone is always awesome and exhibits the same core values of Evolve. I take such a liking for the staff that I feel sad when they move on. read more

Very available, fast and thorough medical care. I highly recommend Evolve. Although initially it looks expensive, it is not. When you're ill and need help they are there, right away. That level and kind of responsiveness is not available elsewhere. Jennifer Beard read more

Here's my options : my primary is in RI (a nurse practitioner) ... feeling really poor I needed to get someone to listen to my lungs and offer specific observations based on community and national trends in light of my general good health. I also needed to know if the NyQuil Would interfere with my current daily meds. I looked at ordinary urgent care and was put off by the short appt window, difficulty in getting the time I needed, and I was unlikely to want to wait in a room with many other sick folk! Ez to make appt. HALF hour time slots (longer if needed), ez paperwork forms on line, and I was taken asap and alone in waiting room (whew!). Niiiice offices ... relaxing (also seems good eats next store!!) Lauren, NP addressed all my concerns and offered observations that helped (e.g. come in earlier to avoid suffering, consider some meds to avoid coughing triggers) The drawback is what makes this facility ez on paperwork & less crowded is no help with insurance. Pay with cc card or bank account when you are taken. A bit of a hassle but doesn't deter me from going again if needed. This is as close to a concierge medical experience for us regular folk. Very impressive ... if you need TLC and attention when suffering this place is fo' you to read more

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It's about time doctor's officers actually made you feel at home. Felt like I could set up a laptop and get work done in the lobby.

This clinic is phenomenal! As always, my visit went very smoothly and Meghan has the best bedside manners. She really took her time to listen to me. That is so rare. Check in, wait times, face to face time with my Nurse Practitioner, labs, EKG all done in a blink of an eye. This is such a good medical model. I'll never go back to old school primary care clinics that pump people in and out in five minutes. It doesn't get any better than this. Keep up the good work ! read more

Update: Sept 2024--Three years now and still very happy with their work. They always pick up the phone on the first ring and handle my prescriptions immediately. Doctors are great and it is easy to get a prompt appointment. STILL-Couldn't be more pleased. read more

If I could give zero stars, I would. On check out, I was given the PHI of a caucasion male, about 35-40 years of age patient, checking out about 10 minutes prior to my appt. at 6:30pm, Thurs. Sept 09, 2023 . I spoke to Dr. Freeman about this, and he grabbed the information out of my hand, basically assaulting me. This, as we all know is a HIPAA violation, a huge error in the medical field. A federal violation. I you want your PHI floating around Annapolis, this is the Primary Care place for you. read more

i have been a patient since they opened their doors. What a wonderful professional place. The staff is fantastic there is no wait they are compassionate kind and helpful. They never dissappoin. read more

What a nice change from how most medical offices operate! A real person answers the phone, greets you when you come and couldn't be any nicer or more efficient. Kevin, CNP is awesome! He is very knowledgeable and gives you all the time you need. read more

The absolute best primary care office! Wonderful professionals who take great care of their patients Incredibly user friendly and responsive. It's really a throwback to the old days of family medicine before huge mega complexes and the insurance industry made medical offices so impersonal and corporate. read more

Amazing! Friendly staff, immediate responses, get you in the same day! personable staff and docs!

This place has been a godsend! The staff is wonderful, efficient, kind and a bit quirky in a way that makes me feel comfortable and happy.. the doctors are better than any primary care doctors I've had for a decade, and the whole set up, reminds me of what going to the doctor, was when I was a young adult: easy, pleasant, and a feeling of community and caring. I almost don't want to post this, as I don't want them to get so busy that they don't have time for me! But seriously, I am actively grateful for such a terrific staff, such gifted and caring doctors, and such tremendously reasonable prices. I recommend subscribing to their package: it is an extremely good deal. Thanks so much, Evolve Folks.. you've helped me so much. read more

Greatly appreciate the zen like atmosphere of this holistic practice that does great medicine, at reasonable prices and usually quick availability of appointments. The doctors and staff go above and beyond! read more

They are extremely smart and well connected group . Going to Evolve is joining the big league .. We have been going there for years , a smooth operation . read more

What a great place to go when you need a doctor and you don't want to wait for hours. I hurt my back and needed to be seen and my jnsurance carrier gave me a few names to call and they told me it would be a week to get me in. I was able to get in and Dr Mike saw me right away. I highly recommend him because he actually takes the time to talk to you and doesn't rush you in and out. read more

Evolve Direct Primary & Urgent Care - This is my back and I could hardly walk. Feeling better now. - Family Practice Near Me - Annapolis, Maryland

New to the area and mosquito bitten to the max, my husband wanted me to go to Urgent Care before I lost a limb. My mosquito bites I acquired the week prior while hiking (per my mother in law's request, I prefer indoors and A/C) decided to react about 5 days after I was bitten. At first, I told myself, "don't scratch them." Being a native from San Diego, I never experienced camping and avoid areas where bugs seem to congregate. Hence, I only experienced mosquito bites a handful of times growing up... Maybe a bite or two every few years. That night (5 days after bite going into the 6th), I woke up to find tea tree oil, isopropyl alcohol, hand sanitizer... Anything to douse myself in to avoid scratching and alleviate the pain. That morning (6th day) I woke up and the bites around my ankles were throbbing and kind of hot. It was difficult to walk. I iced my bites. I took a Benadryl and bought topical calamine lotion and topical Benadryl gel. I used the calamine lotion which got me to sleep through the night but avoided taking the Benadryl since it warned against taking additional diphenhydramine, topical or orally. The morning after (7th day), I woke up and was immobile. I couldn't walk! Or at least put any weight on my left leg, which was now HOT, red and swollen. I hobbled and crawled around. My husband looked on yelp for an urgent care provider and found Evolve Medical Center. They were able to see me the same day. We went into Evolve and it was a clean, quaint little business. We were checked in. I paid for the visit cost. It was only $85. I don't believe Tricare covered it which is fine. I had my vitals taken by a nice MA and was seen by Dr. Kastle Donovan. She was lovely (very cute pregnant lady). She saw my ankle and was as alarmed as I was! She checked out my other bug bites and we all agreed that it was most likely infected due to the radiating heat and redness and I was most likely allergic. She prescribed a strong antibiotic to fight off the infection and a topical steroid since the calamine and Benadryl gel probably wasn't strong enough. She advised me that I should see a huge difference by the weekend but if my condition worsens or doesn't get better, come in within 5 days and there wouldn't be an additional charge since I would be seen for the same issue. Overall, I would go back to this practice. The place was clean and the service was fast and friendly. read more

Evolve Direct Primary & Urgent Care - Family Practice Near Me - Annapolis, Maryland

I have lived in Annapolis three years now, and for three years I have been searching for a primary care physician and team I could trust, rely on and believe my health and well-being were really their concern. The Evolve team is that team. Dr. Freedman was so easy to talk with on the phone when I was deciding whether to sign on as a patient with his practice. I knew in my 45-minute interview with him that I would be in good hands. Kevin Barnes asked great questions and was such a good listener in my initial and new patient visit. All the staff I interacted with was genuinely nice and wanting to help in all ways. Such a very different experience from the Annapolis Internal Medicine group that has frustrated me over these three years. Evolve is the way to go if you are looking for a primary care team genuinely interested in your well-being. read more

Evolve is my type of medical clinic. The staff is well trained and up-to-date on all types of medicine. I recommend them for anyone that's looking for quality healthcare. read more

Never going back to traditional primary care offices again. Evolve is hands down the best practice I've seen and I worked in doctors offices for years. This concept is amazing and well worth it. I'm so glad that I chose to start coming here. The service they provide is outstanding. They even have a phlebotomist on staff which gave me such comfort as I have always had difficulty getting blood drawn. I only wish I discovered them sooner I think I'd be a lot healthier then I am now! read more

Amazing. Everyone at Evolve is great! From the moment I walked in, I thought to myself -this place is different - it really makes one feel like top priority. And Dr. Freedman- WOW - after my appointment, I felt like I had known him for a long time-Bedside manner and Beyond! I honestly will find it hard to go to another doctor after meeting with him. Before leaving, I was checked out by a super friendly lady with pink/purple hair who had a great personality and and smile that made you smile. When I got home, I looked up the practice and saw that Leah is a health and wellness coach. I will be calling her soon! It is nice to have the total package-- and Evolve Medical is a unique and perfect model for health care. Dr Freedman- thank you for caring enough to open a Perfect Practice! Will recommend over and over again. read more

I called because my son was in contact with someone who tested positive for the Corona Virus. As promised, I received an appointment the same day, even though I called late in the afternoon. I spoke to Megan who walked through everything that happened, explained what level our exposure was and what precautions we should take. She also addressed what would be the next steps if anyone showed symptoms. She answered every question and gave us the confidence they would be there to help navigate any next steps needed. I love having them as my doctors, they are always available and never make you feel like you are overreacting, you never feel rushed and your call always seems important to them. Thank you! read more

I'm a nurse but I avoid getting routine medical care. I hate waiting, I always feel uncomfortable at appointments because I have the sense that the provider is on to the next patient before I can ask questions (or paying more attention to documenting on some silly electronic medical record instead of looking at me) and, as a military beneficiary, I always get a new provider at every visit that doesn't have the time or the experience to look at the whole picture of patient care. After a few years of just going to the urgent care whenever something immediate needed looking at (I do NOT recommend this as a cost-effective manner to get health care) I finally decided to check out Dr. Freedman at Evolve. When I saw on his bio that he has an undergrad from Michigan (Go Blue!!) I was hoping that it would be a good fit. When I finally got motivated to make an appointment for a physical/well woman visit, I was pleased that I could get an appointment within the week. The staff is very friendly and welcoming. The waiting room feels more like a coffee house than a medical office and, although it is very clean, it doesn't have that sterile, hostile lighting and smell that you find at most clinics. The assistant that worked with me seemed new to the field but she was gentle and patient and did all of the correct assessments. Dr. Freedman was awesome. I work with a lot of doctors who have the social skills of an eggplant, but Dr. Freedman actually knows how to have a conversation while asking questions and LISTENING to the answers. What a novelty, right? I won't go so far as to say the PAP was a comfortable experience but at least I wasn't kept waiting in a cold office with nothing but a sheet on for 45 minutes (this actually happened to me at my last appointment at another clinic some years ago). I got all of my referrals before I left and I would feel comfortable calling if I have any further questions. Bottom line--highly recommend Dr. F and the Evolve practice. It's primary care that is done how primary care is supposed to be done. read more

I signed up with Evolve in 2016, and found that I LOVED Dr. Freedman and the staff - they just "got" me and understood my needs. Sadly I bought into the "must have healthcare" or risk being penalized in 2017. I went to the other provider because I was paying handsomely every single month, and stayed even though I felt dismissed by the medical staff. After a year of that and a substantial rate hike, I had enough. I never stopped my subscription to Evolve and am happy to say that I am back in the care of a Doctor that just gets me and my needs. I'll risk the penalty from the powers that be, and stick with an organization that truly cares about my health... read more

That time of year, the annual physical - Evolve does the best job of covering the bases and also being receptive and responsive to my individual needs. I wish I could give them a sixth star! read more

Great care... Friendly... Professional... The ability to make a 10 o'clock appointment and be talking to someone at 10:01 it's refreshing in this crazy busy days read more

I hate doctors. With that said, Dr. Freedman and Evolve is outstanding. Their technology makes it easy to manage your health. When you make an appointment you are seen ON TIME and the doctor will spend more than the insurance-mandated 3.2 minutes discussing your concerns. It is a concierge type practice, but even with insurance, it may end up saving you some bucks. Freedman is not beholden to insurance companies. I had a prescription and it was $500+ and not covered by my plan. Dr. Freedman provided an alternate source that allowed me to pick it up in a different pharmacy for $30. Nice! Comfortable waiting room, great staff. A definite 5 from me! read more

I love Evolve. I have been a member here almost since they opened. I love the convenience of being able to been seen within 30 minutes on any given day. They are friendly, responsive and listen. It reminds me of back in the day when you could rely on, and be recognized, by your family doctor. Highly recommend Evolve! read more

Evolve felt more like a spa than a doctor's office with its dimly lit waiting area. But beyond a nice ambiance, Evolve's staff genuinely seemed to care about providing excellent customer service, and I didn't have to wait forever to be seen. When I was seen, I didn't feel like I was being rushed out the door. I particularly appreciated that the doctor didn't have his face in an iPad the entire time. I know many doctors use the iPad now, but it drives me nuts when they can't seem to look away from a screen to talk to me. My experience at Evolve was better than that at my PCP. I highly recommend this place if you need medical care. read more