I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

Water heater replacement and some pipe update work at my mom's place. They quoted clearly, worked…read moreefficiently, and flagged a couple code-related updates that could've likely become expensive headaches later. Fair rate, zero games. I'd hire them again without thinking twice. Ask for Tim or Max

Max from T and M Plumbing has done several jobs for us, and he is an amazingly hard worker, great…read morediagnostician, excellent communicator. Highly recommended.

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

I needed two outdoor frost proof spigots replaced that were original to the house 63 years ago and…read moreI was nervous about it. Greg came out and handled it like the pro he is. Neither of them were easy and required special tools but it all worked out in the end. Very happy with the job and a fair price too. Thank you Greg

Very professional. Competitive pricing. Prompt and friendly service. The plumbers let the customer…read moreknow exactly what needs done.

**UPDATE** I called…read moreTerrence and his crew back to replace a large part of my very old sewer line in my back yard that hadn't been touched since it was built in the 1950s. They did a great job, were finished in just a few hours, and I have a new sewer line working great for less than half of the other quotes I got. Fantastic company and a fantastic crew! **ORIGINAL REVIEW** Terrence and Jacob showed up at 4:30 p.m. to clear my sewer line. They both worked hard in the heat for 2 hours to clear large patch of very stubborn sludge in the line, then refused to charge me because they weren't able to clear the line as promised. They are coming back tomorrow morning with the large hydrojetter to finish the job and charge me once the line is cleared. They were both honest, very nice, communicated clearly, and have been a pleasure to work with. I personally really appreciate this kind of honesty and I reward it whenever I can. I'm going to hire them to fix that belly in my sewer line which is a much larger job with a much higher price tag than what I originally called them for. Terrence's bid was substantially lower than the other two bids I got for the same work.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

I called Kevin Cohen Plumbers because the company I typically use was non-responsive even though I…read morecalled them for 3 days straight. Being frustrated, I called Kevin Cohen Plumbing. I was so pleased with the professionalism by Kevin Cohen Plumbing from their scheduler to their two plumbers, Nate and Zach, who were dispatched to my house. Before they arrived, they called me to make sure I was available. Quickly they solved my plumbing problem and called their boss to explain the situation which involved the installation of the toilet by the prior company. I would highly recommend Kevin Cohen and would give Nate and Zach A+ for exceptional service.

The Underground division of Kevin Cohen Plumbing came out to install my back ordered double check…read morevalve to my water meter & mainline. Cole & Pedro, reconnected the garden hose bib line to the water system too. The back fill, leveling the valve boxes & good restoration area was nicely accomplished. Thank you, again a job well done.

We had a leak on our water main. The service was amazing from start to finish. The way they dug up…read morethe grass to get to the leak and put the grass back was very thoughtful. I didn't need to plant any seed to cover any bare spots. Very pleased with the work.

My girlfriend had a disturbing experience with this company. On July 31st of this most recent…read moresummer, she was living in a studio apartment at Crosswood Apartments in Eugene. Just relaxing in minimal clothing on her bed, a member of Twin Rivers Plumbing unlocked her door with a key and entered. No knock, NOTHING. The entire apartment building was having plumbing issues, but they gave her no warning in this moment before they entered. She was very disturbed, as she lived alone and frequently would hang out in her underwear because it was hot outside. This was a huge violation of her privacy. Apparently the worker (white male) apologized, but unlocking without knocking on an apartment door is EXTREMELY unprofessional - and I believe illegal. I don't trust the men in this company after this experience, they should know better.

They are very professional and did an excellent job. Very fair prices…read more I will definitely use them again.

I had Benchmark Plumbing install a new shutoff valve at my water meter box, and they replaced two…read moreoutside faucets with frost free style. While under the house, they noticed the bathroom and kitchen sink drains had been leaking for some time since the 60+ year old pipes had corroded. They recommended I contact Dry Pro to clean up the water and sink debris under the house. When Dry Pro finished, they coordinated with Benchmark to come back. Then Levi and his apprentice Ryan replaced the worn-out piping under the house. They were very efficient and explained everything before and during the work. I've dealt with a number of plumbers over the years and have never had the pleasure to work with someone like Levi and Ryan from Benchmark Plumbing. As I said, Levi carefully explained the work to be done, offering an option that would save time and money on the drain pipe repair. After these service visits from Benchmark Plumbing and getting to know Levi and Ryan, I feel like I had my plumbing repair done by a couple of old friends. I'm very glad I found Benchmark Plumbing and highly recommend them.