EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

Very professional. Competitive pricing. Prompt and friendly service. The plumbers let the customer…read moreknow exactly what needs done.

An excellent plumbing company -Matt is professional, responsive and willing to make a positive…read moredifference in meeting my needs. I have worked with Matt and he is kind, excellent in the assessment process, willing to advise what is needed and keen in developing a plan that exceeds expectations. He genuinely has a passion for his work and consistently updates me throughout his work. I have owned homes for over 50 years and he is the best plumber I have experience.

Water heater replacement and some pipe update work at my mom's place. They quoted clearly, worked…read moreefficiently, and flagged a couple code-related updates that could've likely become expensive headaches later. Fair rate, zero games. I'd hire them again without thinking twice. Ask for Tim or Max

Max from T and M Plumbing has done several jobs for us, and he is an amazingly hard worker, great…read morediagnostician, excellent communicator. Highly recommended.

**UPDATE** I called…read moreTerrence and his crew back to replace a large part of my very old sewer line in my back yard that hadn't been touched since it was built in the 1950s. They did a great job, were finished in just a few hours, and I have a new sewer line working great for less than half of the other quotes I got. Fantastic company and a fantastic crew! **ORIGINAL REVIEW** Terrence and Jacob showed up at 4:30 p.m. to clear my sewer line. They both worked hard in the heat for 2 hours to clear large patch of very stubborn sludge in the line, then refused to charge me because they weren't able to clear the line as promised. They are coming back tomorrow morning with the large hydrojetter to finish the job and charge me once the line is cleared. They were both honest, very nice, communicated clearly, and have been a pleasure to work with. I personally really appreciate this kind of honesty and I reward it whenever I can. I'm going to hire them to fix that belly in my sewer line which is a much larger job with a much higher price tag than what I originally called them for. Terrence's bid was substantially lower than the other two bids I got for the same work.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

good quality work very friendly employees Shawn was an amazing plumber, that guy new exactly what…read moremy issue b was before I even finished exapaning it to him ,I would recommend this company any day over the rest in Eugene,

Their service was fine, but I have been trying to get in touch with them for one drain they didn't…read moredo before the city had to come out, and the office manager keeps hanging up on me. Not sure why. I have tried multiple times. Even asked someone else to call and she picked up immediately. I finally gave up and hired someone else. Tired of dealing with the rude office manager (she had been kind of rude even before that). First negative review I have ever left for anyone!

After waking up to a leaking water heater and dealing with a nightmare home warranty company who…read morewas of no help, I desperately called Pinnacle plumbing in a small panic for help to diagnose and fix my water heater. It was so easy to get in touch with them, and they made every attempt to come out to diagnose quickly. They handled my stressed out chaos with kindness and understanding. The tech (Robert, I believe) explained the issue, the resolution and the cost, and the timeframe (also very quickly resolved!) They showed up on time, everything was fixed exactly as promised, and it was SO easy to work with them. I couldn't be happier with the service, the technician, and this company as a whole. In the event you need plumbing help, I would highly recommend them!

Had broken pvc on main from street. No irrigation repair company would respond. Robert made the…read morerepair and returned the next day at my request to ensure quality repair. I will not hesitate to call him in the future.

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

Called this morning at 7am and left a message with my plumbing problem…read more The job was completed by 2:30pm Big Thanks!!!

This is my first time using Reynolds electric for my Heat Pump service, Joseph B was amazing. He…read morefound an issue and took care of it. He was very courteous and I will request him again for my next service.