I have only been to a few other comic book stores in my life but Heroes in the cleanest, most…read moreorganized, and friendliest comic shop I have even been to. As long as im in the area and have the money for comics these two great people will always have my business not because they are the closest comic shop to me because over the few years I have been reading comic books they have become my friends and I know for a fact that if you go to this comic shop they will become your friends too.

Great store and friendly owner and employees. Came here for Magic tournaments which were super fun…read moreand well run.

My first experience was very good…read more I was pleased with the selections available and the knowledge of the staff. One of the biggest things I noticed was it's dedication to the gaming community. Many of tables to game on. And for an old gamer myself. It lifted my heart. Ran into a young gentleman there who introduced me to Warhammer. He was not an employee, just a customer who was going to game against a friend in a little while. This told me just how warm the business was to its clientele and more about the people who shop there. Again I was very pleased. Prices are ok. Selection was good and abundant for many types of hobbies. I WILL be returning there and spending a lot more money. Lol

It would be better if they knew about the cars they have no parts no batteries and wish they had a…read morebigger selection if your like 7 this place is great otherwise go to like branford hobbies or something other hobbyshoo because they dont work on rc car im the people that work there have no understanding of how rc cars work

I bought a 2ds here a week ago. it was in good quality. it had some photos on the sd card, but I…read morecan easily remove them. I also got $15 off of Mario Kart 7. it came with a 32 gb sd card. it kind of sucks that some of the services are down but it is still fun. I also got Lego Star Wars which is a lot of fun. everything was in good condition, and I had $100 of credit for a $125 ds. so, yeah. I recommend this!

They have a good selection of retro games, with prices on them. They don't try to look up current…read moreprices and charge you that, which some stores do. The store is bright and clean, which got me to stay and shop longer. They were running a buy 3 get 1 free, if it was under $9. I picked a $10 game, and asked if I could just pay the extra dollar, and they said yes. So customer service was great and friendly. I will be visiting again in the future.

Be careful how you read their mailings. I received their mailing on the Century of Lincoln Coins &…read moreStamps and found it was a little ambiguous at first read and was way off on the total cost. It read, "Reserve now to receive your first shipment of four coins, plus a mint-condition stamp and Biography Card for just $4.95 ( plus 50 cents shipping and service) per coin. Thereafter, you will receive eight coins, two stamps and two Biography Cards at the same low price every other month until you own the complete 106 coin collection." At first, I took it to be $4.95 plus shipping for the 4 coins, then $4.95 plus shipping for each 8 coin shipment. What through me off was the plus 50 cent shipping and service between the $4.95 and the per coin. It should had read $4.95 per coin (plus 50 cent shipping and service)

3rd time sending products with an invoice but i never placed an order for these itemsread more

I can't remember when was the last time I walked into any bookstore. I went to Barnes & Noble last…read moreweek, not only found what I was looking for, I found new faith of reading. Staffs were knowledgeable and very helpful I stayed in the store longer than I planned, enjoying the non stress, clean air and funny to admit that smell of new books. I was even given a discount, because I pick up the last copy of a book which has sticker residue on cover. In an Internet dominate time, we learn most news and information from searching google. It's very calming, satisfying when actually spend a longer time reading a book for a change.

The staff at this store were polite and respectful to me. They were welcoming. The store was really…read moreclean and beautiful, very organized. They have a cool selection with books by local authors. You can find some cool gifts here, like butterfly houses.

Amazing store! They have a HUGE selection of cards! I was very impressed with the amount of Pokémon…read morecards they have! They let me look at all the singles bulk and the workers made sure all my questions got answered! I learned so much from them! I truly appreciate it! They also take trade ins so I'm glad I can sell some of my Pokémon cards to them and get in store credit/cash for more purchases! The prices are super good! Lots of places you can tell they weigh the product and then overcharge you, however SkyBox I got Amazing hit on the VSTAR Universe box and Lost Origin's! Will be coming back every week! 10/10 would highly recommend!!

Not only do they have some of the most absurd prices on cards, but they will only offer you credit…read moreif they can't rip you off on your cards. They clearly don't know how to run a business.

We have been using this store as our go to when we need presents for a birthday or other similar…read moreoccasion. As the parent of an elementary school student, we typically go there quite often. The manager, Nancy, is very sweet and a whiz at wrapping anything in the store. We are members of the rewards program and have made use of many $10 rewards certificates. This business has two locations, Westport and Stamford. We like to support local businesses and have chosen to shop them despite some lower prices at cheaper chains like Target, Walmart, or Amazon. We achieved a $10 rewards certificate just prior to the local school closures and statewide lock down. Clearly, during the lock down and the pandemic as a whole, we have done our best to avoid crowds and low ventilated areas. There have also not been ANY birthday parties since March. Today, we took the opportunity to venture into the store to get a present for a close friend (again, no party). After completing our shopping, with Nancy's help, I was astonished to learn that my now expired reward would NOT be honored. I tried to call the corporate office three times to speak with "Nick", but I was sent to voicemail each time. During the pandemic, I have been given extensions on airline miles, travel points, hotel reservations and various other rewards, coupons and now expired benefits. On their website, this company has a tab that claims to support local communities. If they truly want to support communities, the policy of not honoring rewards that expired during the pandemic must be scrapped. The day after we shopped, Nancy called me personally to say that she had spoken with corporate to fight for the customer rewards. Her persuasive efforts apparently worked and she reported that, the next time I come to the store, my expired pandemic rewards would be honored. She is great at her job and I hope she is treated as she deserves to be.

This place is Great overall but i feel like if they added the pokemon event on saturday too it…read morewould be better. but everything else is basically perfect i highly recommend this place for peoople looking for fun toys for their kids or toys for a party.

If we could give 10 Stars we would, but the most is 5 Stars…read more....... My husband and I were looking for a quality frame for our son's certificate from the State of Connecticut Superior Court. It had to look professional but be reasonably priced, too. In our search we found Michael's Craft Store located in Westport. We initially expected to purchase a mat and a picture frame to bring home. Then we would put everything together ourselves. Store employee extraordinaire named JoJo offered to show us mats and frames. She patiently waited as we placed several mats over his certificate to choose a suitable color. She suggested that we go with a black mat and indeed she was correct! JoJo patiently answered our questions, scanned prices, and at her recommendation, we agreed to buy UV-protection glass so that the certificate would not yellow in direct sunlight. To our surprise (and relief!) JoJo removed the old glass from the picture frame we purchased, cut out a new UV-protection glass to size, and placed the certificate into it. The result was amazing (see attached photo). Our son's certificate looks absolutely beautiful in the frame with the mat that JoJo recommended to us. She was such a pleasure to work with and we hope that her store manager recognizes her for her outstanding service. JoJo, thank you for going the "extra mile" for us!!!!!

I was very unsatisfied with my experience today in Michael's. I needed help finding pencils and the…read morewoman at the register said where to find the pencils very snidely. I think she needs some training on how to deal with people and customer service. I have worked in customer service for years and I'm definitely much younger than her and I have more experience how to treat customers nicely. And of course always be helpful. That's your entire job. I think she needs a talk from the manager on how to talk to customers nicely. Just wanted to give some feedback and critiquing.

My first experience and grateful to have been given the contact information from trusted friend…read more The buyer, Christine, was knowledgeable, patient, fair, totally transparent in elevating the items I'd brought. As a Licensed Real Estate Associate Broker in NY & CT, the honesty and fairness of this company can serve also as I'd refer them to clients downsizing who would need to consider selling precious metals.

My experience with this company, specifically Andrew, started with an email where I sent over my…read moreinventory spreadsheet, followed by a call. Andrew was straightforward, answered all my questions, and I felt absolutely no sales pressure. The shop itself is very professional and welcoming--definitely not like visiting a pawnshop. Andrew was transparent about how they determine evaluations and took the time to explain everything patiently. In the end, I felt I received a fair price for the coins I sold. I had looked into selling on eBay, but after fees and other costs, there really isn't much left for the seller--so this was a much better option. The only minor downside was the parking. The lot is angled, and I had some trouble getting out because an oversized truck was parked nearby. I ended up backing out without issue, but fair warning for anyone who isn't great at parking! Overall, a professional, honest, and smooth experience--I'd highly recommend.

This is the Barnes and Noble clearance store that's going out of business on 7/15. It's a month…read moreuntil they close and I went on a 5 for $25 Saturday. Yes, the store is pretty picked through. Some departments are better than others. For example, I was able to get popular kids books (The Babysitters Club and Goosebumps) with no issues, lots of baby books, extensive personal development, relationships, etc. section. It seemed like the only departments where I couldn't find ANYTHING were general fiction, mysteries/thrillers, and romance. TBH it's a clearance store so I didn't expect to have the best luck finding anything too popular. However, some people were in here bugging the staff about popular authors and new releases and didn't seem to understand the concept of a clearance store. At this point it's basically a treasure hunt. Manage expectations and only go if you're interested in discovering new authors while getting great deals. Anyways... I was also impressed that the cafe was still running and there was lots of seating. The staff seemed nice but overwhelmed. TLDR; treasure hunters welcome. Be aware it's not a normal B&N.

Huge bookstore located in the Stamford Mall. We had a great time walking around here before our…read moretrain. Lots of books and games available in a variety of genres, and they have a Starbucks Cafe inside of the store. I got a pink drink and my girlfriend got a lavender matcha, both really good drinks. They also have a lot of books for state/licensing exams, worth a check out.