We were really impressed with this entire experience, and I owe it to my 15 year old to say that…read moreshe had to go an entire day without a working cell phone, which was obviously torture, but within one hour, the guy working here gave her back her social life. The phone stopped charging and wouldn't turn on. We booked a 3pm appointment on a Sunday, they closed at four. The guy asked a series of questions and stated that, while he absolutely could not be sure, the problem could simply be a busted screen. He told us to come back in an hour. We came back, boom, he was right. Was it a costly fix? Sure. Was it WAY better than buying a new one? Without question. This place is professional and courteous all the way, something we haven't experienced anywhere else in the 505.

Jason was very helpful in clearing my phone of constant ads that made it impossible to use my…read morephone. He's known and friendly. Prices are reasonable.

Thought my charging port was completely messed up wouldn't charge or nothing even cleaned it myself…read morebut nothing took it to them and they cleaned it for me the right way now it works like brand new saved me from a $150 repair amazing work!!! 10/10 would go back if anything else comes up

These guys are top notch, always go above and beyond to get what we need fixed. Highly recommend…read morebringing your gadgets here for repair.

Sent request on phone issue after an update. (Would no longer go into airplane mode) Received a…read morequick reply with the exact solution. Free! Awesome! Will definitely remember your company name and recommend you to others. Thank you!

Super fast replies when I reached out and he did a great job on my phone! I had multiple cracks in…read morethe screen and he fixed it within the hour!

Excellent service! Fast, reliable, friendly. My phone looks like new, plus they were able to save…read moreall my phone #, contacts and other customized information. Highly recommend!!

I hate writing negative reviews, especially because I've been a customer here for years. In fact,…read moreI've purchased three phones from them this year alone and have always had a good experience. Unfortunately, you don't really find out how a business treats its customers until something goes wrong. I was a happy customer until I actually needed their help. That's when you find out what a business is really like. I purchased an iPhone for my elderly grandmother. She tried using it for a couple of weeks but ultimately decided it was too complicated and wanted to keep her old phone. There was absolutely nothing wrong with the device. it was still in like-new condition. I had the receipt and everything Before purchasing, I understood there was a 30-day warranty. What I wasn't told was that the "warranty" only covers repairs, not returns if a customer simply changes their mind. While that may be their policy, it's an incredibly unfriendly one for a business selling used phones. Instead of accepting a like-new phone back into inventory, they left me with a $500 phone that I now have to photograph, list, negotiate over, and sell myself. They could have easily resold it, but instead they chose to make it the customer's problem. I noticed several other reviews where people had similar concerns, and the responses are mostly some version of, "We're sorry you feel that way." At some point, it stops sounding like customer service and starts sounding like a pattern. I won't be buying my next phone here. Not because of the product, but because customer service matters most when something doesn't go exactly as planned.

My iPhone 12 Pro Max's battery had been struggling for awhile now so I thought I'd ask the great…read morepeople at Recompute if they could help. I was told for $180 they could put an Apple battery in there or for $100 an aftermarket battery. I chose the aftermarket and after a couple weeks now I am VERY pleased I did. By the end of the day now, on average, I have 50% or more left. Where as before I had less than 10%. I've always received friendly informative knowledgeable service with Recompute and will continue to return here when I think their services can help.

I needed my iPhone 12 Pro Max's back camera lens (the glass over the lens really) replaced. I…read moreshowed up about 11am or so on Thursday. Was greeted with a friendly welcome. The gentleman looked at it, checked his inventory and told me how much it would cost and how long. About 30 min. I thought the price ($45) was fair and was very happy with the situation. I went to lunch at ihop close by and returned about 45 min to an hour later and it was fixed. Looks great, works well. I was very happy with everything I experienced and would highly recommend Recompute.

My husband dropped his iPhone 6 Plus. So I went on Yelp to search for a place I could repair…read moreit....after calling Apple and being told it would cost $169 to repair the glass and they would also have to keep the phone for a while. I called The Cell Masters and Zaid answered. I told him the problem and he said to come right over and he will get it repaired within 5 to 10 minutes. We went right over and Zaid was very welcoming and and took care of the problem within 10 minutes as promised. Zaid went above and beyond!! We can tell he feels the customer comes first and wants to see happy customers. Extremely accommodating! They have a full line of product there too. I'm spreading the news with friends and family to let them know if they ever need help with their cell phones this is the place to go! Thank you so much Zaid for the top notch service you gave us! Look forward to continuing to take our business there.

DO NOT GO HERE. You will get scammed!…read more We will be filing a consumer protection complaint with the NM Attorney General. Here's the link for anyone who has had a bad experience to submbit a complaint: https://secure.nmdoj.gov/ecs They break your phone, ignore you for weeks, and refuse refunds. They replaced my screen on July 4th but the under-display fingerprint sensor no longer worked. I took it back a week later, was told they'd order a new part and replace the screen, AGAIN, and call me when it came in. I waited 3 weeks, called 3 times, no response. Returned to the store August 1st for a refund but they refused for the following reasons: 1: They claimed they couldn't calibrate the sensor because they aren't allowed to touch customer fingerprints. (The Google calibration tool uses a rubber piece, not a finger) #2: They openly admitted they install cheap aftermarket screens that "don't like to calibrate." #3: They claimed the screen and fingerprint sensor are separate issues. On a Pixel 7, the sensor is built directly into the screen assembly. #4: They told me it was my job as the customer to do the hardware calibration myself. They install cheap, incompatible parts, ignore your attempts to contact them, expect the customer to accept a new screen with non-working biometrics, and refuse to refund. Transcript available for reference to anyone who would like.

This place is awesome!! I can give it the highest rating because I've been served 4 times, 3 for my…read moreIPAD 2 the screen was cracked twice and third a sensor was a problem under screen that caused the keypad to go berserk. Each time I received service it was professional and I was pleased with the work, the cost was very reasonable. Today I returned for service on my IPHONE 6, the speaker went bad due to defect, no insurance. It would have been very expensive at Apple store to replace, I received an EXCELLENT deal and fast service ( 10 Min) AJ helped me today and also worked on my iPad in the past. I wouldn't go anywhere else with my apple devices. Highly recommend! Happy Customer

Didn't fix a thing. Couldn't find out how or why to fix. Still charged 70 for just diagnostic.read more

For an Auto Parts store this store usually does not have what we are looking for. The last time we…read moreshopped there, the young kid was overwhelmed. He did not know anything about parts, but even if he was able to find what we looked for, the registers were not working. Will keep trying and update review if it improves.

Customer service is horrible. One guy working the counter. Another comes out the back, takes a look…read moreat me, then goes back to what he was doing...no acknowledment...no business!!!