My 12 year-old Mazda was starting to have a few problems and normal wear needing replacement parts…read more After being taken for a ride by a few unsavory auto repair shops in the area with ludicrous quotes, I was so glad to find Greg and his team. This is a very honest business that doesn't try to Price gouge (take it from someone who received many, many quotes). They did a fantastic job on rebuilding my suspension, replacing my CV axles, and putting in new front and rear brakes, among other work. Seriously, I couldn't believe the night and day difference before and after I had the work done. It was like I was driving a new car. They officially have a customer for life (or at least, as long as I'll be in Albuquerque). I highly recommend them for your auto servicing needs.

I'm not sure where those other ratings came from. My experience was awful. They turned a $700 job…read moreinto a $2200 bill, and the next morning, I got a check engine light. The owner gave me a bunch of sensor double-talk and told me that it was fine when it left, and I would be charged full price for repairs. I licked my wounds and went to another mechanic. Turns out that his mechanics didn't replace a vacuum hose. It was sitting on top of the engine.

Brown's on Wyoming saved my car! I won't be going anywhere else. Topnotch service, both in the care…read moreof my vehicle, as well as going above and beyond customer service. They even take photos of the parts in your car that they're concerned about, so you can understand their process. It's really stellar. I came to them after another shop in the area took me on an emotional ride (pun intended) when I went in for a 100k mile maintenance check. Long story kind of short, this other shop broke a part in my engine that caused a gnarly oil leak. They denied it, and then tried to get me to buy two new cylinder heads (for $5500, and my heads were totally fine). I was looking at buying new cars and feeling pretty overwhelmed. A friend had referred us to see Jeremy at Brown's and I am so grateful he did. Mike and Jeremy were incredibly patient with me telling them my whole saga and seemed determined to right this unfortunate wrong. In the end, Jeremy worked magic and my car is running better than ever! I really can't sing their praises enough. Don't hesitate to take your vehicles there!

They were overcharging for services not needed. I needed a ac vacuum and recharge only. They tried…read moreto say I needed a whole ac system costing in the thousands!

First time visit. Impressive overall evaluation with documentation and photos of concerning issues…read more Each item patiently and professionally reviewed by front desk service-writer. Pricing feels appropriate and reasonable for our rapidly changing world...My Brakes are top-notch performers, now, and pulsing brakes were my issue. I opted to have a slightly leaking power steering hose replaced immediately. Subsequent appointments for additional work already made. So far, a great garage, with friendly, personable staff. Appears to be a very pleasing shop for other customers as well.

I took my vehicle into JCC to diagnose an electrical issue. My guess was the alternator - and sure…read moreenough, the alternator was the culprit. An expensive but needed repair, so I agreed. But this is what blew me away. Not the alternator, but replacing the engine-cover plastic clips that were missing before I brought my Rav in. Did they have to do that, of course not. Did they charge me? No. Did they mention them? No. That got me thinking of the time before I brought my 2008 in. Although they addressed the light configuration on the dash as planned, I believe they also addressed replacing batteries on my TPS sensor system for the tires. Again, did they charge me. No. Did they tell me? No. Conjecture on my part - as this light hasn't come on for the last several thousand miles; but I believe they replaced the batteries to quietly show off their exemplary service. Without saying a word. To say that they've earned my loyalty is an understatement. I wholeheartedly give my highest recommendation and respect to Japanese Car Care.

Took in my clients truck couple of times and they got the job done. Front service was friendly. Ran…read moreinto Chris he was very nice and explained everything to us.

I wish I would have taken my truck to Jay Walton right after the accident in Jan 2024, but I took…read moreit two other places that tried to rip me off and had the worst experience of my life! They and the other driver's insurance company totaled my truck and even tried to convince me that my truck's frame was bent! And after 7 months dealing with those 2 other companies and giving them almost $10,000 my truck still wasn't fixed! A co-worker told me about Jay Walton and promised me they would take care of me and my truck.....and Jay Walton to the rescue! Even though they were given a truck that was missing the entire front end, they were brave and knowledgeable to take on the challenge! Not only did Jay Walton do the diagnostics to discover if my truck's frame was bent, they proved it was not! And they never tried to take advantage of me or be dishonest. Ryan kept in touch with me with updates and was always quick to find out answers and address any issues that came up. Best of all, Jay Walton had my truck completely repaired in 2 months! And my truck looked better than it did before the accident! I can't thank them enough for turning a horrible nightmare into a positive experience with a very happy ending!!!

I've been coming to Anthony for years- He's honest and I…read morethink he generally undercharges you. He stands by his work, although it always works after he fixes it. He also won't do any work until you've approved the cost. I literally drive 30 miles to get to his shop, can't recommend him enough!!

Took my Lincoln in for a simple fix, it cost me $2500. Anthony the owner did not align the timing…read moreand tensioners correctly. Therefore, my engine light came on which pertained to the job that he did. He wanted me to pay him another $2500 to fix it. He also left my windows down therefore my vehicle was very, very windy and he left oil handprints on my vehicle. He is rude and unprofessional. Reporting to Better Business Bureau. Would not recommend him at all for nothing.

Needed to find a local mechanic shop that would look after our 2008 Jaguar sedan. Rich was honest…read moreand straight forward with service and maintenance recommendations. Very pleased with the attentive and detailed service.

WARNING!!! Bad attitudes bad service!!! The 3.5 stars…read morereviews should tell you everything! THIS IS YOUR WARNING! One star just because it's required

Finally found an auto shop that actually knows how to work on Volkswagens the right way! I was on a…read morework trip from Colorado to Albuquerque when my VW Golf suddenly threw the flashing glow plug light and went into limp mode on the highway. I was able to limp it over to Hans Wittler's Welshire location, and from the second I got there I knew I was good. They got my car in for diagnostics right away and gave me a clear, realistic timeline for parts. Two days later the repair was done. The attention to detail and quality of work here is next level. Big thanks to Brian and the whole team. Y'all are straight GOATs for taking care of me while I was stranded far from home. If you need honest, solid work on your VW in the ABQ area, this is the spot. Highly recommend!

Hubs and I had been taking our cars to Wittler for over 15 years, and we were excited when this…read morelocation opened much closer to our house. Unfortunately we've been disappointed time and time again with shoddy workmanship, being overcharged, cheap parts, and absolutely no value placed on customer loyalty. The last straw came when we were quoted $1,000 for a simple repair w a $125 part. To add insult to injury, when we declined to have it fixed, they STILL charged us $200 "because they had to do a diagnostic, blah, blah, blah...". We will no longer recommend Wittler or take our cars there for any other service, period.

After a sudden coolant engine issue, Rte 66 was referred to me by another mechanic. It was a great…read morefind and experience! Quick, affordable and most-importantly, Steve's level of customer service was beyond a five star rating! Thanks!

DO.NOT.COME.HERE ! VERY unprofessional…read more Chris was throwing big attidute over simple question. Interrupting and rasing voice at customer for no reason in front of other customer. Specially if you are a women - stay away from this place these guys ego cant handle female with knowledge.