One of my family's biggest apprehensions is trusting a good mechanic who will be honest about…read moreservice needs, not overcharge, and not push the up-sell... we have had some not so great experiences over the years, and so we found ourselves once again shopping around and looking for advice by word of mouth. We were referred here by another credible and reliable source, crossed our fingers and hoped for the best. We took in our vintage RV for an electrical shortage issue - dropped off at 8a and we were contacted the same day in the afternoon. We were given several options to choose from in order to resolve the problem - including various price points and baseline needs. As a working family on a budget - safety and affordability are priorities for us. We couldn't be happier with the service we were given. We were able to make our little motorhome road ready again within a few hours, and without spending a fortune. We will be highly recommending this business to friends and family, as well returning for any future needs we may have. Thank you for a wonderful experience

I lived in Albuquerque for 7 years. This business knows everything about how to fix your car…read more After the repair, they re-check everything again. That is the same meticulous attention that other mechanics only give to their own cars. You go away in great shape. After Albuquerque, I moved back to NYC. I still am driving the 1989 Chevrolet that they maintained while I lived in Albuquerque.

Highly recommend. We are always treated with respect and honesty by everyone at Rio Rancho Imports…read more They perform an inspection of our car every time we drop it off and we know exactly what the issue is and not charged for anything else. Great customer service and pricing.

I've worked with Mike and Randy, and they are always professional and concise in their…read morecommunications. I've been happy with the work done and their ability to work with time schedules. They have been faithful to their terms and service quality. I appreciated the straightforward approach to tell me the problems and the possible solutions. Vehicles are expensive, and worth the costs of repairs these days, and quality of the work is so important to help them last; I've been satisfied with their work. They were able to identify the unique differential problems, and other maintenance requests, and completed it in a satisfactory manner.

Found Larry's Service Center on google map when my Odyssey's battery and charging system light came…read moreon during my road trip to New Mexico. Saw some good reviews online and thought i would swing by Larry's Service Center first after making a few phone calls to check around the auto shops in town the next morning. When I first passed by the shop, I completely missed it as it is not conspicuous. All garages were closed with only a small "open" sign tucked between the windows. I had to make a U-turn and pulled up the back of the building, yet don't see any open garages. I pulled up the side of the building and walked in the door and was stumped for a moment when greeted by an elderly couple and a child. I thought I was in the wrong shop until I met Alfred in the adjacent service area. After talking to Alfred about the problem, he checked the battery's voltage and did an OBD scan. The battery is ok, and the OBD codes narrow the issue to the alternator. Alfred gave me the costs to replace the alternator, new and remanufactured. I was skeptical at first and asked Alfred to check the connections since I just had the drive belt removed for oil pump leak service before the road trip. I was concerned that the previous mechanic may not have reconnected properly. Alfred checked and didn't see any issue with the connections. Not wanting to risk another 1,500 miles around NM and back to CA, I went with the new alternator, but the new alternator turned out to be defective after installation and had to be swapped out with a remanufactured one, which was the only option at that time. I waited in the shop for both the alternator replacements, which were done swiftly. Alfred charged me for the remanufactured alternator cost and the labor is reasonable. Coming from California, I am pleasantly surprised to find such a family-oriented, personable auto shop in Bernalillo. Alfred took the time to look at my vehicle and accommodated me between several cars that he was working on to get me back on the road right before Christmas. I am glad I didn't judge the shop by the outward look, the inside is packed with over half a century of auto repair experience and as much sophisticated tools as the love of the family working together to serve the Bernalillo area. I made my way to White Sand and Carlsbad and back in California without a hitch after the repair thanks to Alfred.

I do not trust many auto shops due to being an uneducated female when it comes to vehicles that has…read morebeen screwed over many times in the past. HOWEVER, Larrys goes above and beyond! I had enough trust in him/them that I called for advice from miles and miles away just to get their opinion. They give fair prices and honest advice, which is very rare in the auto service industry in my opinion. I travel for work and only was in the area for a short time, but if I ever come back, Larrys is where I will take my vehicle needs again and would if I lived there. Thank you so much Alfred and crew.

We were visiting friends in North Albuquerque, and needed a few safety items checked. Matt was able…read moreto check out the whole car and found a few concerns. A couple of things were becoming dangerous, so Brown's was able to correct the problems in a timely manner at a reasonable price. Excellent customer service!

So they seemed to know what to do. Rey costly repair. Said oh, drive it, should be okay. Two weeks…read morelater, engine light on. I will have them relook at it but if they are not able to repair and just replace parts and it costs to replace parts

I took my vehicle into JCC to diagnose an electrical issue. My guess was the alternator - and sure…read moreenough, the alternator was the culprit. An expensive but needed repair, so I agreed. But this is what blew me away. Not the alternator, but replacing the engine-cover plastic clips that were missing before I brought my Rav in. Did they have to do that, of course not. Did they charge me? No. Did they mention them? No. That got me thinking of the time before I brought my 2008 in. Although they addressed the light configuration on the dash as planned, I believe they also addressed replacing batteries on my TPS sensor system for the tires. Again, did they charge me. No. Did they tell me? No. Conjecture on my part - as this light hasn't come on for the last several thousand miles; but I believe they replaced the batteries to quietly show off their exemplary service. Without saying a word. To say that they've earned my loyalty is an understatement. I wholeheartedly give my highest recommendation and respect to Japanese Car Care.

First time visit. Impressive overall evaluation with documentation and photos of concerning issues…read more Each item patiently and professionally reviewed by front desk service-writer. Pricing feels appropriate and reasonable for our rapidly changing world...My Brakes are top-notch performers, now, and pulsing brakes were my issue. I opted to have a slightly leaking power steering hose replaced immediately. Subsequent appointments for additional work already made. So far, a great garage, with friendly, personable staff. Appears to be a very pleasing shop for other customers as well.

I have to say I am impressed. It is hard to find a trustworthy mechanic. I can say I trust this…read moreplace. Easy to make an appointment. They sent me a quote and that was the cost. Great Audi mechanics. After the work my car rides smooth. Did not try to upsell me. Also told me what Maintenance will be needed soon.

Gary will never do you wrong! very honest and fair with his prices. So if you need work done give…read morehim a shout.

Connie Herrera is knowledgeable, professional and sympathetic when you are faced with a car repair…read more We were sort of stranded when parts broke off of a truck, causing extensive damage to our car while traveling. Connie dealt with an unresponsive at-fault business, then worked diligently with our insurance. Their high level of workmanship, thorough inspection and expediting our repair due to our situation was OUTSTANDING!! Hopefully you won't need to see them, but if you need a car repair, they make it way less painful!! Thank you to the whole shop & especially Connie H !

I left my vehicle to get repaired here. It was repaired quickly and the service was good. Front…read moredesk at the body shop was great. I ran into an issue picking up my vehicle because one of the service center people gave me the wrong hours and I was in a severe time crunch but Estevan went above and beyond and took my vehicle to a separate area that accommodated the hours I needed to pick it up during the next day. If not for his help, I would've had to pay out of pocket for a rental car and I would've been without my vehicle for a weekend that I really needed it for. THANK YOU ESTEVAN

If I could give six stars I would. These guys are always helpful and responsive. Albuquerque is…read morelucky to have a place like this!

Fast and friendly service.... These guys are awesome . They made me going through a tough time so…read moremuch easier