1. 1-800-Radiator Albuquerque

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Albuquerque, NM

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1-800-Radiator Albuquerque

4.7 (3 reviews)

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People searched for Auto Parts & Supplies 911 times last month within 15 miles of this business.

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NAPA Auto Parts

NAPA Auto Parts

(6 reviews)

Downtown

I went in feeling very defeated and stressed because I had gotten myself in over my head replacing…read morean exhaust manifold with broken bolts on my Ford E350. I was unable to even describe to Latoya exactly the last gasket I needed. She was patient, kind, and able to to figure out exactly what part I was struggling to describe. Latoya helped me get the part I needed to finally finish the job. Moreover, she managed to actually put a smile on my face and I left feeling much more positive than I did when I came in.

Wish I could give it zero stars. Never going back. Terrible, the most disagreeable staff. Been here…read moremultiple times. Every single employee I've spoken to is unkind and short. The nasty woman, the fat guy, they're miserable and look at you like you're crazy if you have more than one question or don't know what you're doing. I thought you guys were the experts why are you acting surprised that I am asking questions about parts? The first time I was shocked. The second time I wasn't expecting it but I'm glad I recorded the entire interaction. And I will be uploading it to tik Tok. So, basically if you don't LOOK New Mexican or are from out of town and need help don't go here. Go up the street to 4th Street advanced Auto parts. Or AutoZone. These people are sick. No one's coming into the store because they know everything and their car is fine. They need to cut the snarky nasty attitudes. No wonder the store is never busy.

Independent Vehicle Service

Independent Vehicle Service

(47 reviews)

Downtown

I am very impressed with IVS. I am in and out of Albuquerque. I took my 2001 XC70 to this shop 4…read moreyears ago to have a minor repair. It was done very quickly and professionally. Since then I have taken my Volvo to them for major repairs. Pro shop. Good to Excellent. The techs are on top of the needed values and priorities of what needs to be done. The mechanics are all pros. The owner, Daniel , is the real deal. If you are not happy with what has been done , he makes sure it is corrected I take my Volvo to a shop in Santa Cruz and they were impressed with IVS as well. Top notch. No nonsense.

So, here's a scenario. A 10am oil change appt, called in advance so we were all set with the specs,…read morebasically working off a high rec from friends. I leave the car. I think, what, 2 hours? They tell the first lie: they are taking it right in. Then I get a call about an hour later. Do I need the car at a specific time? I say, not exactly but not all day. What time are you thinking. Ohhhh, we will get back to you asap. Lie 2. That never happened. Three hours later I call. Told it will def be done in 2 hours and they will call. Lie 3. You keeping count? Call again twice two hours later. Told I will call you back in 10 mins. Lie 4. Do you think it's over? Nahhh, I only get them on the phone when they are trying to upsell me on things they have no idea about as I'm a new customer, so recommending work based on ether. Then comes the last lie of the day. Lie 5: will call. you back in 10 mins to give you a time to pick it up. Alas, not a word. I get in an uber to get to them before 5:30....so basically 8 hours for an oil change at this point. My car is outside with the few things in the passenger seat thrown onto the dashboard (water bottle, tissue box, hand sanitizer). Never got a call. Just checked out without one word of apology or one honest statement about what created the backup other than 'we've had a busy day' so apparently appointments are meaningless. Hopefully the actual car service does not align with their hideous customer service. A new low for auto repair. Just staggering lack of courtesy.

1-800-Radiator Albuquerque - autopartssupplies - Updated October 2026

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