Worked with King Kong and Garcia dealership to replace cloth seats in my new Honda SUV with…read moreleather. Excellent communication and result. I took Reggie's advice and added a ceramic tint to the driver and front passenger windows - they did it that day, and what a great upgrade!

Hey, sometime folks might be having a bad day and it has nothing to do with ownership. I've been…read moreworking with Reggie, the owner, for the past few months. My story is long... I got a new Subaru in 2018. I wanted King Kong to do my install of my two-way car alarm and my subwoofer with bass control. I was recommended this place by an old Audio Express guy I trusted who goes by "Doc." I knew not buying my items there would cost to install (of course if you buy from them install is less). I did buy insulation so my car doesn't rattle apart. It cost me $400 total. This first situation was no bueno. The guy installing my alarm was frustrated. He broke my subwoofer box, lost my fabricated box to protect my amp under my seat. Walked off the job after calling me and telling me my car was done-- and it wasn't. It was a mess. But they did their best on-the-spot to fix it. I was living in AZ at the time, they wanted me to keep it there, but I couldn't, but I was assured I could bring it back "whenever" to get it fixed. Flash-forward to 2021... I'm back in town and need my instillation fixed. I went to Reggie, told him what Subaru had been telling me. He uninstalled my alarm so Subaru could check my car out. No charge. My car got handled at Subaru, I called Reggie, told him Subaru told me that I could get it reinstalled. I contacted Reggie, he scheduled with my partner for a reinstall. On the day of, my partner came in, waited in the waiting room. They reinstalled my alarm. I've not had any issues with it for a bit. I'm hoping it's all been fixed. If not, I'm sure Reggie will work with me. The thing with cars is you have to be ready to work with the alarm staff and your dealership staff. Finding a place that installs your alarm and insures their instillation is important. Here we are 2+ years later and Reggie is here to make sure my alarm/stereo are working. Only because of the initial loss of investment with the lost fabrication box, and the fact that sometimes the woman at the front desk does not wear her mask (during a pandemic that is especially deadly to disabled folks like me) are the only reason that I'm not giving 5 stars. I will go there for upgrades in the future. I trust Reggie. I trust that he backs up his work, and takes ownership for his employees. This is important in the car industry. Trust. Loyalty. 10/10 would return!

I had come by initially 15 minutes before closing on a Saturday evening just to see what they had…read moreavailable in car audio after visiting a big box store. Not intending to buy on the spot, I was more interested in the selection available and cost. I was greeted by a very helpful young lady that showed me where they were set up and told me that although they were close to closing, it was a local family business and I could take as much time as needed. I was impressed with the service provided and asked for a quote on a receiver fully installed before leaving. I came back the following Tuesday, and although they didn't have a particular part needed for my model vehicle on hand, they made a couple of calls and was able to acquire it within a couple of hours. They had gone up and above what I would have expected in order to not have to schedule later in the week when their next opening was available. Driving in from Rio Rancho, that was greatly appreciated. Mom and pop shops like this local gem is definitely worth bragging about and will certainly will continue to get my business.

I'm a boomer. The last time I did anything with a car stereo it had a cassette player. So when I…read morewent here for help, Ervey was the man! He realized that I'm clueless, so he patiently explained everything I needed and wanted, even though I myself wasn't aware. In short matter he'd fixed my 4 Runner and we were good to go. The price was right and the service exceptional. I've found a home for all my auto stereo needs! Thank you!

I went in just browsing. Customer service is great here they will work with you with scheduling and…read moredecent pricing. Unfortunately, I have decided that I don't want allow system in my car mainly now I am 50 years old but something I really enjoyed in my youth

First off, they put a stereo and speakers inn, and you turn it up and it rattles in the door.. Not…read moreleaving the system I wanted in there. Then they tinted my windows. I want to pick it up. I took it home and it was bubbling underneath, so I took it back, they redid it. I took it home, did the same thing, and he told me.That's how it is deal with it... Now they won't answer my phone calls or nothing.. and when they put their tent on whatever they use to clean the window that ran all the way down my door into my window controls and the left of there didn't even clean up their mess... I will never take another vehicle there ever...

Absolute worse car audio place you can possibly use. Took my money and completely screwed my…read morebattery system, broke my instrument cluster, and gave my car issues starting. Not to mention my audio system doesn't even work. When I came back just to have them fix it they were very hostile and unhelpful and unprofessional

Sold me a USED part, packaging was opened. Never even took the item out of the package and…read morewouldn't let me return it.

BIG shout out to the Topper Town krew: Sean, Brenna, and "Mr. Chubbs", the cat in charge of…read moreCustomer Relations. Yes, a friendly feline greets all of the customers, and if you are stressed out about waiting, or anything else, he'll come purrr in your lap. Topper Town definitely gets a full 5 stars from me! I ordered a LEER topper and a Bed Rug for my 2026 Tacoma, and turned it into a well insulated camper with "Windoor" ventilation, and auto lock/unlock (both are must-have options...). When I was considering ordering it I told Brenna (Sean's wife) that I had to do a pretty long trip in a few weeks, and needed to carry a lot of stuff with me that needed to be protected from the weather. But the shell would take appx. 6-12 weeks to arrive ... so she just says, "No problem! We'll just give u a FREE loaner shell until yours arrives." I replied, "You just got my business based on that!" Sean is extremely knowledgeable and adept at what he does, and he is very willing to share his passion for his business. It's actually becoming a 3rd generation business, as his father started it, and his daughter is being trained right now to eventually take over. I would call him a true engineer and a fabricator, because I have watched him work ... he even designed a way to make my tailgate way more comfortable to sit on when I go camping. If you have a problem that needs a creative solution, I'll bet he can figure something out. Brenna is definitely a master at the office side of the business. She is extremely knowledgeable, and knows her entire inventory by heart, and is kind, compassionate, patient, and impressive both on the phone and in person. She is a GREAT communicator. Just tell here basically what you want and then she will take the time to walk you through it all, and make sure you get what would serve you best. When my shell finally arrived, I went to pick it up, only to see that it was NOT the one that I had ordered accd. to the pics on the LEER website. At first I was a bit shocked and disappointed, but after some quick research it turned out that LEER had not updated its photos to include the 2026 Tacoma newly redesigned cap... It turns out that my truck was the first 2026 Taco that TT had installed, and so they were surprised too. So, Sean just says to me, "OK, since we didn't know, and we want you to drive away happy, I'll just comp. you another product." He gave me about 4 to choose from, and I took the mud guards, which I'm very happy with, and they look great on my truck. BTW, the newly designed shell is REALLY custom, and is designed to make your Taco look like an SUV ... and with the bed rug installed, your truck bed literally becomes a fully carpeted, knee-friendly SUV. Many thanks to Sean, Brenna and Mr. Chubbs ...When I'm ready to upgrade or add on, I'm going straight back to Topper Town!

I always appreciate great customer service, and today I experienced exactly that at Topper Town!…read more From the moment I walked in, Sean, the owner, made me feel welcome. The atmosphere was friendly, relaxed, and even the family cat was on duty greeting customers, it definitely added to the experience! I purchased a bed cover for my new 2026 Toyota Tundra, and even though I didn't have an appointment, Sean had my truck professionally installed in no time. That's the kind of customer service that's becoming harder and harder to find. This was my first visit to Topper Town, but it certainly won't be my last. When a business goes above and beyond to take care of its customers, it deserves to be recognized. I'll be recommending Sean and Topper Town to my friends and family without hesitation. Thank you, Sean, for making this such a positive experience. Outstanding service, quality work, and genuine hospitality, you've earned a customer for life!

Excellent service. No sales pressure. They were honest about my options, and were able to do the…read moreinstallation right away. Before I knew it, I was driving down the road enjoying my new radio. Support your local small business!

Excellent, friendly service. Worked with me on the phone, then fit me in for a quick install at a…read moregreat price.

I went to Ultimate Car and Truck Accessories to get my hood bug shield fixed. Several of the…read moremounting screws had fallen out and needed to be replaced. John Raju, Sales Representative, did a great job of taking care of what I needed done very quickly. Thank you very much.

I got into a pinch and needed someone reliable to install airbags I'd purchased in my F250. John…read moreand the good folks at Ultimate squeezed me in quickly and did a grear job. The final install cost me far less than he'd originally estimated and my bank account is very thankful for it. They did me right. The'll take good care of you, too.

Brought my Mercedes RV in to repair the front-end after a collision. I was impressed by Loid's…read morefacility, but moreso by the professionalism and support from Jerome, my service advisor. From his knowledge of the repair, to the detailed estimate, working with insurance on my behalf and keeping me fully informed throughout the process, I was completely impressed. The work they did was high quality, clean lines on all the new parts and the paint was a perfect match even though my RV is 10 years old. I'd recommend Loid's for your repair service, especially if you have a Mercedes as their authorized Mercedes repair shop made the difference in the quality and overall customer experience I had. Thank you Jerome & team!

Loids did an outstanding job on my car after hitting an Elk. The car looked brand new. I admire…read moretheir battle with the insurance company to only replace with original parts. If you want it done right, go to Loids!