What makes King Kong Custom stand out to me is their customer service. I walked in there and…read moreReggie Guzman helped me right away. He was friendly, professional and very knowledgeable. He told me to come back on Tuesday to get the car alarm and stereo I had chosen installed and sure enough, when I showed up everything was ready go to. They even stayed open a little late so I could drop my vehicle off. When I came to pick it up we realized that the stereo I had chosen did not come with a removable face plate. If I brought it home, it would get ripped out right away. One of the guys stayed late and installed a stereo with a removable face plate for me because King Kong Custom is awesome. They won me over and I will never shop anywhere else.

Worked with King Kong and Garcia dealership to replace cloth seats in my new Honda SUV with…read moreleather. Excellent communication and result. I took Reggie's advice and added a ceramic tint to the driver and front passenger windows - they did it that day, and what a great upgrade!

HAD AN AMAZING EXPERIENCE -Customer Service 100% Product…read moreAvanti Keyless Entry 100% Installation 100% Follow-up on questions/concerns 100% Kathie K Your knowledge, skills, compassion and customer service is something that cant be taught. You are simply the best. Bill thanks for caring, making sure your customers are 100% satisfied. You keep your word, follow through, and integrity I am now a returning customer for all my accessories. Rodney you went out of your way to make sure my installation for truck was a completed correctly. Thank you for your knowledge, time and going the extra mile. I had the best experience. ****This company has a exceptional team. Will recommend you to my family and friends.***** THANK YOU - SONIA G

High quality seat covers for my Camry and installation. Really helpful staff. Interesting to look…read morearound the store. Just wish the installation hadn't taken so much longer than they said.

I had come by initially 15 minutes before closing on a Saturday evening just to see what they had…read moreavailable in car audio after visiting a big box store. Not intending to buy on the spot, I was more interested in the selection available and cost. I was greeted by a very helpful young lady that showed me where they were set up and told me that although they were close to closing, it was a local family business and I could take as much time as needed. I was impressed with the service provided and asked for a quote on a receiver fully installed before leaving. I came back the following Tuesday, and although they didn't have a particular part needed for my model vehicle on hand, they made a couple of calls and was able to acquire it within a couple of hours. They had gone up and above what I would have expected in order to not have to schedule later in the week when their next opening was available. Driving in from Rio Rancho, that was greatly appreciated. Mom and pop shops like this local gem is definitely worth bragging about and will certainly will continue to get my business.

I'm a boomer. The last time I did anything with a car stereo it had a cassette player. So when I…read morewent here for help, Ervey was the man! He realized that I'm clueless, so he patiently explained everything I needed and wanted, even though I myself wasn't aware. In short matter he'd fixed my 4 Runner and we were good to go. The price was right and the service exceptional. I've found a home for all my auto stereo needs! Thank you!

BIG shout out to the Topper Town krew: Sean, Brenna, and "Mr. Chubbs", the cat in charge of…read moreCustomer Relations. Yes, a friendly feline greets all of the customers, and if you are stressed out about waiting, or anything else, he'll come purrr in your lap. Topper Town definitely gets a full 5 stars from me! I ordered a LEER topper and a Bed Rug for my 2026 Tacoma, and turned it into a well insulated camper with "Windoor" ventilation, and auto lock/unlock (both are must-have options...). When I was considering ordering it I told Brenna (Sean's wife) that I had to do a pretty long trip in a few weeks, and needed to carry a lot of stuff with me that needed to be protected from the weather. But the shell would take appx. 6-12 weeks to arrive ... so she just says, "No problem! We'll just give u a FREE loaner shell until yours arrives." I replied, "You just got my business based on that!" Sean is extremely knowledgeable and adept at what he does, and he is very willing to share his passion for his business. It's actually becoming a 3rd generation business, as his father started it, and his daughter is being trained right now to eventually take over. I would call him a true engineer and a fabricator, because I have watched him work ... he even designed a way to make my tailgate way more comfortable to sit on when I go camping. If you have a problem that needs a creative solution, I'll bet he can figure something out. Brenna is definitely a master at the office side of the business. She is extremely knowledgeable, and knows her entire inventory by heart, and is kind, compassionate, patient, and impressive both on the phone and in person. She is a GREAT communicator. Just tell here basically what you want and then she will take the time to walk you through it all, and make sure you get what would serve you best. When my shell finally arrived, I went to pick it up, only to see that it was NOT the one that I had ordered accd. to the pics on the LEER website. At first I was a bit shocked and disappointed, but after some quick research it turned out that LEER had not updated its photos to include the 2026 Tacoma newly redesigned cap... It turns out that my truck was the first 2026 Taco that TT had installed, and so they were surprised too. So, Sean just says to me, "OK, since we didn't know, and we want you to drive away happy, I'll just comp. you another product." He gave me about 4 to choose from, and I took the mud guards, which I'm very happy with, and they look great on my truck. BTW, the newly designed shell is REALLY custom, and is designed to make your Taco look like an SUV ... and with the bed rug installed, your truck bed literally becomes a fully carpeted, knee-friendly SUV. Many thanks to Sean, Brenna and Mr. Chubbs ...When I'm ready to upgrade or add on, I'm going straight back to Topper Town!

I spent over $4K on a SNUGTOP Hi-liner Camper Shell for my Tacoma. it was ordered in Feb of 2025…read moreand finally came in and was installed in May 2025. Two weeks later, the plastic flange on the bottom of the back door had craze cracking on it. They replaced it but of course it took forever. Fast forward to Sept 12 of this year 2026, and while loading my Tacoma for a camping trip I walked away from the truck only to come back minutes later to see that the rear frameless glass hatch door had completely shattered. It blew out 15' in three directions. Had I been standing there I would have been in the ER and there would be a major lawsuit pending. This happened spontaneously, and had nothing to do with any impact or weather related, or damage done by me. This is a engineering defect in the fabrication process of the glass itself. Of course SNUGTOP doesn't have any warranty on its glass or the hardware that comes with the topper shell. I contacted Topper Town that day and sent over pictures of the damage. I received two emails, and that was over a month ago. I have had to take matters into my own hands to try and find a replacement part. At this time, I cannot recommend Topper Town OR SNUG TOP because they don't stand by their products. It is unfortunate because ABQ has so few alternatives these days. But I would rather drive a day to Phoenix to get reliable service with a smile than deal with these people. Their lack of communication is par for the course as per my experience. I have filed a report with the Federal Government due to the dangerousness of this SNUGTOP product. Avoid, avoid, avoid!

Excellent service. No sales pressure. They were honest about my options, and were able to do the…read moreinstallation right away. Before I knew it, I was driving down the road enjoying my new radio. Support your local small business!

Excellent, friendly service. Worked with me on the phone, then fit me in for a quick install at a…read moregreat price.

I went in just browsing. Customer service is great here they will work with you with scheduling and…read moredecent pricing. Unfortunately, I have decided that I don't want allow system in my car mainly now I am 50 years old but something I really enjoyed in my youth

First off, they put a stereo and speakers inn, and you turn it up and it rattles in the door.. Not…read moreleaving the system I wanted in there. Then they tinted my windows. I want to pick it up. I took it home and it was bubbling underneath, so I took it back, they redid it. I took it home, did the same thing, and he told me.That's how it is deal with it... Now they won't answer my phone calls or nothing.. and when they put their tent on whatever they use to clean the window that ran all the way down my door into my window controls and the left of there didn't even clean up their mess... I will never take another vehicle there ever...

I went to Ultimate Car and Truck Accessories to get my hood bug shield fixed. Several of the…read moremounting screws had fallen out and needed to be replaced. John Raju, Sales Representative, did a great job of taking care of what I needed done very quickly. Thank you very much.

I got into a pinch and needed someone reliable to install airbags I'd purchased in my F250. John…read moreand the good folks at Ultimate squeezed me in quickly and did a grear job. The final install cost me far less than he'd originally estimated and my bank account is very thankful for it. They did me right. The'll take good care of you, too.

Great knowledge and customer service. Didn't try to upsell…read moreme and parts were ready when promised.