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    Autozone

    4.8 (8 reviews)
    Closed • 7:30 am - 10:00 pm

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    Larry H. Miller Casa Chevrolet - Trying to take advantage of a female older woman. $600 for a Battery?? Shame on them!!

    Larry H. Miller Casa Chevrolet

    (21 reviews)

    Uptown

    i was told 3-5 days when i dropped it off for transmission issues. it took them two weeks, and they…read moredidn't even call me. they called my husband. first they say it's the spark plugs. no it's not. they're brand new. finally they call my husband again despite my leaving a voicemail asking for more info. "it's the transmission, there's two transmissions in front of you". no. i'm not doing this. you already kept it almost three times longer than you told me you would. i had to call every single day for an update. and you still called my husband instead. not a good look. if you're looking to get work done on your car, do yourself a favor and take it to a locally owned mechanic that will listen to you about your car. especially if you're a woman.

    I purchased a truck from Larry H. Miller Casa Chevrolet in January 2025, and shortly after, I began…read moreexperiencing transmission slipping issues. Unfortunately, due to an error made by the dealership during the sale, I have been unable to get the transmission repaired, despite continuing to make payments on the vehicle. At this point, I am already out over $4,000. Both the extended warranty company (which I purchased through the dealership) and the dealership currently diagnosing my truck have stated that the issue stems from how Larry H. Miller Casa Chevrolet handled the original paperwork/process. I have made multiple attempts to resolve this directly by speaking with the finance manager, but I have consistently been given the runaround. Recently, my calls have gone unanswered, even when transferred by sales staff or when notes were personally delivered to him. Each time I have requested to speak with the General Manager, I have been told he is either unavailable or in a meeting. Instead of taking responsibility and correcting their mistake, the finance manager suggested trading me into another vehicle and referred me to a salesperson, who also failed to follow up. This has been an extremely frustrating experience and a major disappointment. A dealership should stand behind its customers and work to resolve issues, especially when the problem was caused by their own error. The lack of communication, accountability, and customer service I have experienced speaks volumes about how this business operates. I have all documentation to support my claims and show exactly where the dealership made the mistake, yet they continue to avoid resolving the issue. Based on my experience, I cannot recommend purchasing a vehicle from Larry H. Miller Casa Chevrolet.

    Autozone - autopartssupplies - Updated September 2026

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