I have reviewed before but felt compelled to shout out the service department again...after all the…read morestaff in service make or break a dealership as a result two people AGAIN deserve my humble appreciation...Christina is the front office will never leave you hanging will always follow through to get you in touch with your service writer! Christina is dedicated, smart, and just a beautiful person a tremendous asset to the company! Jeremy recently did some warranty work on my new SPORTTREK and because not convenient to bring my unit in came to my residence in Placitas on his own time, there is not an issue that Jeremy cannot address truly the best have ever met

I bought a used RV last November from this LESS than reputable business…read more When I test drove it, the belt was screaming and the a/c blew hot, I told the salesman and all was supposed to be taken care of before I took delivery 2 weeks later.. I also asked if they would replace the awning as it was literally held in place with duct tape. They said they would. When I picked it up i asked if they had fixed the belt and was told it wasn't the belt but the idler arm pulley. I asked if they had replaced it and was told no. They wanted me to take the vehicle home anyway and bring it back to get fixed. I did not...I picked it up a week later with no squeak, and was informed they were not going to replace the awning. We went camping the first time in april and now realized the refrigerator only works on propane mode, both air conditioners had completely clogged air filters, valves hidden and left off due to winterizing, only the deadbolt works on the door, RV dogs it up large hills, with only 50,000 miles on it, air con. in cab. blows hot. I bought a can of Freon, it wouldn't take a charge so I went under the RV and visually looked at the a/c unit and realized why it wasn't working. Half of the a/c unit had been removed. It was missing the pulley, clutch and belt. NO SENSE RV literally sold it to me that way. Anyone inspecting that vehicle would have caught that. For all I know they are the ones that removed all those parts to stop the squeak? I get a extended warrantee and I brought home a vehicle that had issues BEFORE I bought it. Stay away from this business, they are not a reputable business. They sell you a vehicle with problems, and a extended warrantee. So they have you take possession of these problems, have you take it back later so they can CHARGE the warrantee company instead of out of their pockets, at the customers inconvenience and expense. I will be filling a complaint with the state! Can a business anymore just do the right thing?!?! When i looked at the RV the windshield wipers were SO bad that the rubber was hanging off the blades. When I picked it up, there was the same wipers. Number one that is a safety issue (state violation), number two it would be just good customer service to replace that before delivery. THEY DONT CARE! I should have went up the street to Camping World. I would suggest the same to anyone else if you want to avoid things like this. Oh yes, my warrantee has a $200 deductible per visit. So now I get to pay $200 minimum for a vehicle i just bought with pre existing issues! They totally dropped the ball with this customer....BEWARE.

I always appreciate great customer service, and today I experienced exactly that at Topper Town!…read more From the moment I walked in, Sean, the owner, made me feel welcome. The atmosphere was friendly, relaxed, and even the family cat was on duty greeting customers, it definitely added to the experience! I purchased a bed cover for my new 2026 Toyota Tundra, and even though I didn't have an appointment, Sean had my truck professionally installed in no time. That's the kind of customer service that's becoming harder and harder to find. This was my first visit to Topper Town, but it certainly won't be my last. When a business goes above and beyond to take care of its customers, it deserves to be recognized. I'll be recommending Sean and Topper Town to my friends and family without hesitation. Thank you, Sean, for making this such a positive experience. Outstanding service, quality work, and genuine hospitality, you've earned a customer for life!

Called to see if they could help us find a tactical shell for our 10 year old truck. They were…read moreextremely helpful on the first phone call and in person. We had one installed and everyone at the company we worked with was helpful.

The absolute best car buying experience ever! From the minute we walked in to leaving with our new…read morebronco was 3 hours. Everyone was so kind and actually fun to talk to. The accessories guy, Dan, was a different story but I'm not going to knock the buying experience because of him. I'll just go elsewhere for accessories.

I was able to make a reservation for oil change and tire rotation the day before. I came in early…read moreand they took my car in right away. The lobby is great and clean. They are very busy and work efficiently; did not push me at all for extra work or services. They are open until midnight during the week! I am in from Michigan and would come back again. Also the prices were fair for the services. Very satisfied with the service.

We recently took our RV into this shop to have our slides adjusted, and after it being there for…read moreover two months, we finally got it back in a condition that was nowhere near what it should have been. The communication throughout the process was almost nonexistent. We were also given a quote that was not honored, which was extremely frustrating. When we tried to address our concerns, employees, including the owner, Tom, were argumentative and unprofessional. Tom yelled at me when I questioned the situation, then quickly changed his tone once the issue was pointed out more clearly. One of the technicians also yelled at us while he was trying to point out flaws in the work. The technician said he did not know what condition the trailer was in when we brought it in, but instead of listening or helping resolve the concerns, he became defensive and raised his voice. Because of the way he was acting inside our camper, he was told to exit. At that point, we paid them just to be done with the situation, but the work itself was very poorly done. The slides were not repaired properly. Cords were left hanging loosely from the slides, and the slides wobble when going out, which is not right or safe. The rollers they installed also appear to be set way too high and are now breaking into the wood on the slide floors. Because of this, we are having to do additional work ourselves just to prevent the slide floor from being damaged further. Overall, this was a VERY disappointing experience. Between the lack of communication, not honoring the quote, unprofessional behavior, and poor workmanship, I WOULD NEVER RECOMMEND THIS SHOP!!!

Excellent! Prompt, professional work done by friendly staff. No delay in making an appointment…read more We'll be coming back, for sure.

My experience with the Service Center was absolutely wonderful!! Courtesy, care, communication ALL…read moreEXCEPTIONAL!! Melvin was so professional yet personable!! I highly recommend Lexus of ABQ

I've been bringing my car here for years and have consistently received good service. The staff is…read morealways friendly. Wait times are a bit long but other than that it's a good experience.

They did a beyond-remarkable job with our motor coach chasing down a ground problem that took out…read moreseveral functions. The Ford dealership grudgingly agreed to look at it, but they were an absolute joke even though it's their own E-450 engine. The RV dealership we purchased it from wouldn't even try, saying it's a Ford problem. Thankfully, we were sent to Statkus Engines by a knowledgeable car guy. Running down pinched wires from manufacturing in a large wiring harness takes a lot of patience but they did it somehow. And the price wasn't nearly as high as we expected. We will never take our coach anywhere else.

I was on a trip back to Indiana with my 07 Allegro bus when I heard an air leak. Called Statkus…read moreand talked to Wendy about getting it looked at. She got us right in and found the issue. Took great care of us and worked us into an already busy day for the business. The cost was very reasonable and took care of us. I would recommend Statkus for all your maintenance and service issues.

I've been here twice and BOTH experiences were outstanding. One of the most honest auto repair…read moreshops I have dealt with. He uncovered things that he could have suggested to fix...but suggested that we NOT fix them. The car didn't have much life left, and he suggested we not spend the money. He also refused payment on a diagnosis on my second visit. He said it only took a few minutes and "that's what I do" Take your car here - he will do a great job and treat you right.

took my vehicle to 4 different shops and they could not figure out what was wrong brought it here…read moreand was fixed with couple hours definitely taking my cars back!