I've used this shop before and had a great experience. The owner is knowledgeable and a very nice…read moregentleman, and I trust their work. That said, they are overwhelmed with business to the point that I had concerns about their customer service and attention to detail. I dropped of my jeep nearly 3 months ago with a list of repairs, and it took nearly a month to get a response and quote for the work. Another several weeks to get the work done. I made the mistake of asking about one more minor repair as an afterthought - which set us back another month to find the part, etc. Had I known the cost associated, I would have declined to have it done in the first place. When I finally got the jeep home, I noticed the spare was on - no mention of this when I picked it up. I am very laid back but this experience didn't sit well with me, so I called the manager and spoke with him about it. He offered an explanation but no remedy. In short: they are too busy these days to take care of repeat customers and proactively offer solutions, so I will take my business elsewhere next time.

I would recommend going elsewhere. Like anywhere else. Took my 2020 Jeep Grand Cherokee in to Just…read moreJeeps for what they thought was a battery needing replacement. Great. Ended up replacing my battery and starter. When the engine still wouldn't start they thought I need A WHOLE NEW ENGINE. I took my business elsewhere after getting a fishy feeling from these guys. The next mechanic let me know Just Jeeps never reattached the new starter wires, hence the car not starting. When I asked Just Jeeps why they were convinced I needed a whole new engine & why my starter wasn't connected, they suggested the tow truck driver unplugged my starter???? They also swore up and down my engine was completely ruined and told me I was "clearly confused and should watch a YouTube video on engines". I took it to a 3rd mechanic for an additional opinion and they were astounded by my experience and the way the team at Just Jeeps talked to me. This place did extensive testing and found my engine to be completely fine. They also said I wasn't the first person they heard wild Just Jeeps stories from. I wouldn't be writing this review if 1) I didn't sincerely think Just Jeeps tried to take advantage of me and 2) they didn't talk to me as if I was stupid for asking basic questions on extensive (and misleading) service recommendations. It's been over a year and my engine is still running fine. (FYI if you're looking for a place to go, I highly recommend Buddha's Garage.)

Great service, proficient, I was in and out in a few minutes and they had exactly what I needed…read more Dale answered my questions via phone and Jay at the counter was ready and waiting for my arrival. I'd recommend these guys all day long. Very satisfied customer. Desiree Hitchcock

Pricing, but what else. I mean your a salvage yard selling parts that are higher than what I can…read moreget new with free shipping. So to walk all over the yard with my tools, finding the car I need and spending hours in the heat to take the parts off myself, and then carry them up to a counter to pay more than I would with a few clicks on my phone all while sitting in my favorite chair? Sorry guys, if don't make sense it's. Nonsense. Trying to get me back is gonna take more than text messages of discounts if I come do it again ain't enough. I'd rethink your business plan unless your just out to take advantage of people that come from the same ethnicity, i don't know. I've been twice and both times same result. Won't be a third. Good luck

For years their lot has served as defacto parking for Radio in the evenings. They are no longer ok…read morewith this, which is obviously their right. However, how you go about things matters. The neighborly thing would have been to put up a sign saying "No Radio parking. We will tow." Instead their towing company booted every car in the lot a few minutes before bluegrass ended at Radio. Putting up a sign would have stopped people from parking there. Instead this is costing people thousands and thousands of dollars to get the boots taken off. You have to question the motivation.

I am an aging veteran and had a need for a little help with some parts. Great service, and of…read morecourse they had the parts. They also help the vets a great deal with their knowledge and their discounts. No matter how great or small I have found them to be very generous with their time and knowledge. Brian and Justin on separate occasions were very helpful, they went out of their way to help get the right stuff for my vehicle. Thanks, from an old U.S.Army guy, Diego

Generally seems to be a quality operation - Though the 2.25 hour minimum diagnostic fee stung (plus…read moreshop fee plus hazmat fee). Happy to pay an hour of such labor, but if above that please broadcast policy. Very decent communication otherwise, quick enough turnaround, and they protected the interior well

Had them do a prepurchase 27 point vehicle inspection. Saved me from making a costly mistake. They…read moredid a through inspection of the vehicle top to bottom. Jeffrey was also responsive after their technician did the inspection, didn't just take the money and run with no explanation. I was confident in the service they performed. If I was buying a diesel in Austin area I would definitely use their services again.

One of the few service joints run with integrity. Solid work, fair prices, and they shoot you…read morestraight. You know that sleezy upsell feeling you get at most service shops? Or the shoddy work and excuses? Well, you'll experience none of that here. I've had new shocks and struts installed, new tires, balance and alignment done, and asked a million other questions. These guys gave me the time, made recommendations that saved me cash, and did great work. Very pleased with my experience. I'll be back for all future needs with my F150!

Poor communications. Installed wrong cover for my truck. Lack of response to correct the…read moretransaction. Installer is good.

"I cannot thank Tina enough for her incredible help this morning. I have a 2018 Atlas SLE and was…read moreincredibly frustrated after learning that a single burnt-out left low beam headlight meant replacing the entire headlight assembly. Everywhere else quoted me over $1,000, which I simply cannot afford. I came to the Wrench-A-Part on Highway 71 first thing in the morning just hoping for a miracle.Tina was so incredibly nice. She didn't just answer my questions--she actually ran an inventory search, found a match, and insisted on helping me get it sorted out. It is so rare to find anyone who actually gives a crap or is willing to help these days, even when you are paying them. Tina genuinely cared and went completely out of her way for me. She was so kind she almost made me cry tears of relief. Thank you so very much, Tina! You are amazing!"

Thier prices are NOT what they say they are. They add core charges to everything! Every plastic…read morepiece of junk every switch. Anything they can they will add a core fee and way over charge when they ring you up. It's super frustrating and getting worse every time I go out there. I'm not gonna go anymore..

Don't throw away money with this company I've been a loyal customer since 2002 and even talked them…read moreup as a mechanic. I have about $1200 in just the programmer. Baught the e 85 kit from them another $1000 Changed parts just to find out the 1200 dollar programmer is now locked and can't tune my car anymore. Cobb told me to pund sand and turned my show car into a paper weight. Better yet I paid them for the program in 2016 and they reached into my computer and erased the program I paid for isn't that theft.

I've been using Cobb Tuning for years now. Recently picked up 2017 WRX STI…read more It turned out I was unable to use my previous version of accessport AP3-SUB-003 in my newer vehicle. I contacted Cobb support to see if anything can be done to reprogram my tuner to AP3-SUB-004. I was very impressed with the response I got from PJ over at Cobb Tuning. He helped me with the reprograming my tuner and I was up and running in no time. As a business owner I must say they are very professional and on top of their game. I will continue to use all their products in all my current and future vehicles.

I wish I had a review about how awesome a job they do on fixing cars, but I do have a story about…read moretheir good nature. I'm having a horrible day. Everyone on the road is in my way and all the lights are taking too long. After delivering my last box of cookies, I locked my keys in my car while it was running. Tears start running. Luckily, D&B was next door to my last delivery. Dennis was a total sweet heart and jimmied the lock. They are allowing to me to pay them in cookies and a big hug. Give these guys your money and they will give you a happy car.

Warning! Take your car elsewhere!!…read more My boyfriend and I took our truck here to get the transmission replaced in November. It's been almost half of a year and three bad transmissions before the owner, Dennis, most recently told us he didn't have time to fix it. After we reminded him he had $3,000 of our money and the job was under warranty, he obliged to actually fixing what we originally hired him to do. Four days after we were told our vehicle would be ready, we did not receive a single phone call. When our truck was finally ready it was not even a half an hour later and my boyfriend was again, stuck on the side of the road. Dennis was unapologetic and sent us on our way with no refund. This is our only vehicle and as I write this review, my boyfriend, who has already worked a ten hour day, is outside with a flash light trying to do what he can to get our truck running so it can take us to work in the morning. I'm not upset that we don't have a vehicle. I just don't understand how you can hire someone to do a job and they can act like you are inconveniencing them, take your money, and send you on walking. We will be taking legal action, in addition to vocalizing our experience to our neighbor consumers. Save yourself and a lot of money and go to another mechanic.