Awesome experience / prompt service. When I needed help / support, they responded quickly via phone call.

These guys are awesome. I recently had a second BlackVue dashcam install performed at their shop. They installed my first BlackVue dashcam several years back. Professional, prompt and friendly customer service. I have recommended this shop to friends many times and will continue to do so in the future. read more

They did such a great job with my camera installation and it was so fast! I would highly recommend!

Recently purchased a Blackvue DR970x Box-2CH Plus from The Dashcam Store and could not be happier. I walked into the store with a good idea of the features I wanted, thanks to the information available on their website: https://www.thedashcamstore.com/ After explaining what I was looking for, the sales associate outlined what dashcams would satisfy my requirement, actually bringing out the products to show size and shape. Installation, which we scheduled for later in the week, took about three hours. The installer listen to where I wanted items placed and did a FANTASTIC job. After installation, I was walked through setup and instructed on usage. A week later I screwed something up in my playing with the product. I went back to the store where they came out and immediately fixed my screw up. In short this has been a great experience with great people. read more

The dashcam store installed a front and back dashcam for me 2 years ago. They were super professional and showed me how to use the cam and app. They hid the wires beautifully and the cam worked the entire time I had it installed. I was selling the car recently and they got me in and out in under 30 minutes to uninstall the cam. I already have my appointment booked to have the cam installed on my new car next month. This shop is great! read more

Bought two cameras from this location. Now waiting on my vehicle install date. I'll let you know how the install works out. The professional installation is done. Totally a fabulous job with the front and back cameras completed. Totally a good job with the ease and convenience of the install. A true professional job. read more

Great experience at The Dashcam Store. They carry all the top brands. Matt was very knowledgeable and answered all my questions. They did an excellent job installing a 3 channel Dashcam. Excellent customer service, the way it's supposed to be but sadly seems to be rare these days. I highly recommend them if you're in the market for a dash cam. read more

the strength of this business is their customer service and the only reason I stop there is that I have never set foot in their store. I am an online customer and I can only attest to how well I am treated online and on the phone. If you are considering buying , installing upgrading a dash cam system , contact THE DASCAM STORE read more

I ran into an issue when hardwiring my dash cam that I purchased at The Dashcam Store, so I gave them a call to troubleshoot and they offered to take a look and fix the issue. A quick drive to their location, and within minutes the issue was resolved. They were super friendly and professional. I couldn't ask for anything else. read more

Received an amazing service from the Dashcam Store team. Was able to get in contact them over the chat feature they have on their website which led me to dropping by the store to discuss our project. I was thoroughly impressed with their knowledge and skillset that we purchased 2 fleet dashcam sets and had them installed on both of our sprinter vans. From the pictures you can see that they were able to provide a solution that didn't require drilling into the roof. It took longer to run the wires and mount but they still did it anyways as they thought of the customer first. Both the owners and the technician was extremely nice and willing to go the extra mile to ensure that I had the perfect experience. We will definitely come back to them in the future when we expand our fleet read more

The Dashcam Store - Rear dash cam special mounted so it didn't require drilling into roof - Auto Security Near Me - Austin, Texas

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Wanted a Garmin dashcam and was surprised that their price was a bit lower than Amazon's. Made an appointment to have it installed and arrived a bit early. Was greated by Drew as I walked in the door. They started the install early and finished in about one hour. Had the hard wire install for $99. Very professional installation. No wires showing anywhere! They walked me through the dash cam operation. Everyone was very professional. The storefront was very clean and well organized. They exceeded my expectations! read more

I've been going to the dashcam store since I've moved to Austin- their customer service is amazing. They are efficient, knowledgeable, friendly, and the place is clean. I live further up north and it's always worth the drive south to go to them. Highly recommend this place! read more

1) Super easy to set up an appointment online - they had availability the next day 2) Price was cheaper than what others quoted me 3) Polite, friendly and quick service; store was clean and comfortable 4) Went the extra mile by using a custom bracket because my back window is weird 5) Install looks completely clean Overall couldn't be happier. I wish everything was this easy. read more

Purchase, installation and pre/post walk-throughs were well done. All my questions were addressed beforehand and they modified the install to fit my needs/wants. It's out near the airport, so depending on where you live you might want to stick around for a few hours, which is fine because they have a lounge area you can work/chill while they work on things. Overall, guys were A plus. read more

Incredible level of detail put into this installation. From checkin to checkout with a full knowledge handoff and explanation of how the system works. A great clean install. I am pretty picky who touches my P-Car - but these guys do INCREDIBLE WORK !! I got the BlackVue DR900s-1CH and camera looks really sharp. (Will be putting it through its paces but impressed so far) - And their shop had TV and Wifi and clean environment allowed me to do some work why I was there. Thanks again Dashcam Store - will be spreading the word about you all !!! read more

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Installation was flawless. I asked for the best high end Dashcam, and that is what I got. It is superb and I highly recommend the Austin Dashcam Store without reservation. read more

I have probably purchased 5 BlackVue cameras from the crew at The Dashcam Store for assorted vehicles over the past 10 years. Always outstanding service and prices. I recently had trouble with 2 of the BlackVue cameras and when I called in Matt gave me some trouble shooting assistance and told me if that did not solve the problem to ship him the cameras. I was unable to solve the issue due to my ignorance when it comes to formatting a memory card. I shipped both cameras to The Dashcam Store and they promptly solved the problem, got both cameras working like new and shipped tham back to me. The cost? Nothing :). Amazing customer service. Thank you The Dashcam Store. I will of course be buying my next BlackVue camera from you guys. Cheers, Michael H Auburn, CA read more

Matthew and Anthony took care of me! Definitely head to The Dashcam Store when you need any and all things dash cam related; questions to be answered, new or existing installs, whatever. I had an existing install and was having a wiring issue. Matthew diagnosed the problem and fixed it in a matter of minutes without a charge. Wonderful folks and a great business. Highly recommended. read more

This place is the real deal. Amazing prices, fast installation, perfect customer service. It was honestly relaxing while I waited for the instal to finish since the waiting room is so nice. If you want to get a dash cam this is the place to buy it. Pay for the installation service as well since it's worth every penny. Thank you for the great job you all did I'm thankful every time I drive that I don't have to even think about the camera I always know it's working. read more

I have a new Tesla Model 3. I usually like to do my own tinkering with my cars but with this car I was worried that I would mess up my overly complicated car. The Dashcam Store was amazing. They installed a 2 channel Blackvue camera for me. The installation is flawless and looks almost factory. Both Mike and Andrew were very nice and did a great job! Andrew went through all the process in my car for how to control/configure/setup the cloud services on my Blackvue. He also answered all of my questions and also chatted with me for quite awhile while my Dashcam was being installed. The waiting room/bathrooms/etc... were spotless almost to a level of OCD which I was amazed by. Anyway with all that said I felt like they cared and even if I had an issue would make it right (even though I haven't had one). read more

I ordered a dual channel dashcam from the online store, even though I'm local to Austin. I started my install myself, and made a few mistakes causing me to need to get extra fuse taps and a new power supply for the Power Magic Pro. I did the online chat to verify they would sell me the parts I needed and the team was incredibly knowledgable and courteous. Went into the store in person and purchased the new pieces I needed and they had me on my way in no time. Thanks, Dashcam Store! read more

Cannot recommend the Dashcam Store enough. Was recommended to them by Authentic Details (who does PPF/ceramic/tint, and is also amazing) and couldn't have been happier. Andrew was super easy to work with regarding scheduling/payment/and advice about which system to install. Additionally, got to spend time with Matt the amazing technician who did the install, who walked me through the system and integration with my phone. Matt was also available after the install to answer a few questions that I had and responded right away to all my questions. All in all a super professional shop and will go to them in the future for all installs. Thanks so much team! read more

I have had multiple dashcam purchases from The Dashcam Store over the years, including installation. Service has always been good, but my most recent installation and service experience is without a doubt the best. I purchased a LTE connected dashcam so that I would be able to access the dashcam as an additional data line on my cellular account. My cellular provider (AT&T) took forever and had nothing but problems, literally keeping me on the phone for at least an hour. The Dashcam store rep was beyond patient and stayed on the phone and did everything he could to make sure that my camera was fully functional. I was so impressed with the level of professionalism and patience of the Dashcam Store installer try and help with me with my issue which was my cellular provider, and had nothing to do with the camera itself. read more

I did my research and shopped around before I ended up at The Dashcam Store. I spent a bunch of time with Andrew (he was very patient answering any and all questions) and he thoroughly explained all the options available to me from the types of systems they offered and installation choices. It didn't take me long to realize that the Andrew's knowledge, the line of products available at The Dashcam Store, personalized service and the quality of their installation - that The Dashcam Store was head and shoulders above the other places I'd visited. Made my purchase and set up an installation date. The installation went smoothly. First, Andrew took me out to the vehicle and talked over the installation options and let me make my decisions. They got my car in on time and it was ready within the window (less than 3 hrs, dual cam system with Power Magic Pro in a custom location). Once they were done - Andrew took me out to the car and walked me through the BlackVue app on my phone and walked me through all the configuration and viewing options - an excellent tutorial! The waiting area and business was clean. They offered drinks, internet connection and power outlets were available to use. It made the entire visit comfortable, pleasant and I was in/out, done and leaving in 3 hrs (no complaints there). I've had my system installed for roughly a month now and am very happy with the quality of the both the product and the installation. Whether outside or inside the car it is very difficult to notice that a dual front/rear dashcam is installed. An excellent buying experience and I'd recommend The Dashcam Store to any of my family/friends looking to buy. Thanks again to Andrew and The Dashcam Store team! read more

Great experience. Highly recommend. Fast and professional service. Convenient location and appointments. Haven't had an issue yet to make a judgment on the after sales support. read more

The store is neat, comfortable, and clean. The installation process was extremely professional and the support has been amazing. I had an issue due to my car's battery and computer. They took the time to test the dashcam and power monitor, and they gave me some helpful tips. I ordered a memory card online. My comment alerted them that I misunderstood how files are recorded. They passed up a sale and let me know that my system is working correctly. This shop is a class act! read more

Excellent customer service, and they send out coupons all the time which make them quite compatible with online prices. I did, however, have to deduct 1 star simple because they deleted my 2-star negative review about the Garmin Dash Cam Mini I bought from them which constantly overheats and writes corrupt files. So, if they deleted my review I imagine they delete others, so you can't really trust the star ratings of anything on the site. Nevertheless, I'd definitely buy from them again. read more

I always have a dash cam in my vehicles and coming here for the first time, the staff was confident and supportive of the products they sell and install. Clean and neat installation when it came to hardwiring. Complete tutorial, showcasing all of its features when installation was complete. Highly recommend. read more

I was looking for a dashcam and was very concerned that the install would cause damage or be incomplete. I took the time to find the most reliable company and found it here. They were perfectly on time with the appointment. In addition the did a great job in the install. Completely exceeded my expectations. read more

I had my dashcam installed last week, they did an awesome job! I already had the cam, turns out I needed a hard wire kit but they had that in stock that worked with my cam. Took about an hour, just like they said. Free wifi in the lobby, drinks and coffee too. The shop is easy to get to, plenty of parking. read more

I bought a BlackVue 750S-2CH from them with installation. Great experience. Perfect install in about two hours. They gave me a full demo on the system. I love it. Totally unobtrusive and easy to use. I recommend you watch a few of the many videos available on this model. I bought mine for protection in the event of an incident. I recently had one. You never know when something crazy might appear on your cam. read more

Bought a Blackvue 2 channel camera set from these guys. I had some intermittent problems with the rear camera disconnecting. Ultimately I needed to have the cameras replaced. These guys took care of it from trouble shooting to replacement. Thank you! read more

User friendly website, great prices, quick delivery, and excellent customer service!

this company is fraud, i ordered a brand new dash cam, i received an open box used not working defective camera, i imidietly called the company, they refused to send me a prepaid return label, the were very nasty over the phone, interesting, when i ordered the camera they were so nice to me, then when i asked to return the tune completely changed, read more

Excellent experience and very professional. Learned a ton from the staff here on top of a flawless install, which saved me a ton of time. Highly recommend! read more

Purchased online dashcam for my car and later purchased another for my wife's car. Great store. Best price. Great customer service support. Quick shipment. read more

I cannot say enough good things about The Dashcam Store. This was my first dashcam purchase and they answered all of the questions I had. I purchased a Thinkware U1000 2 channel dashcam. I had them do the hardwire install. They did a fantastic install! It's a nice clean install with all of the wires nicely tucked away. I would HIGHLY recommend The Dashcam Store to anyone who is looking to purchase a dashcam! read more

Blackvue dash cam rocks! But the dash cam store I would be better off kicking rocks. Even the least $$ bkackvue camera has remarkable clarity footage but I found out shortly after that this camera doesn't have features I would like so I want to upgrade. The first time I called the dash cam store I was made to feel that I had one go to guy because he gave me his direct line. I thought this is great! Second call I made, I felt a little blown off. Third time I called I NEVER got a call back. These calls were spaced out and not all at one time, mind you. And a couple times you have to leave a message anyway. If you didn't purchase directly with the dash cam store, you are out of luck completely. Im now looking to purchase a upgraded model from eBay. The set up and settings are pretty straightforward and even i had no problem setting it up. Sorry dash cam store you lost future business with me, all over that you totally blew me off. Sad read more

Customer service is poor. I bought 2 dashcams. One definitely is defective. It just does not work. It is very challenging to to talk to someone in technical support. You get the option to leave a message and may get a call-back. A very expensive piece of equipment accompanied by poor customer service read more

Bought a Blackvue DR900S - 2 Channel and had it installed. Great customer service as they took the time to answer my many questions to make sure I had the right Cam. Installation started on time and ended up being about 2 hrs as told. Happy with product and service will be back to get one for the wife. read more