During a blinding rainstorm my windshield wipers malfunctioned. they basically came apart. And I…read morecould barely see to drive. I saw this OReillys on Lamar and Isidro was able to determine the problem and, correct the malfunction and replace the wiper blades. He was reassuring and so knowledgeable even though he was the only one working at the time. I will forever choose OReillys. Thanks to Isidro I was soon on my way.

Wow! Talk about great service. I went to O'Reilly because my car battery died. Branch manager…read moreIsidro was super helpful and kind. He's very easy to talk to and took great care of my car. He even cleaned my battery terminal connectors which were acidic. It's super rare to find this type of quality service in the automative industry. 10/10 cars

How this place has fallen. A few years back I had great service here but not since! Their inventory…read morewas off last time I bought something online, I went to pick it up the next day to find out they didn't have the item. No cancellation email so I had no idea. This time I went in to grab a paint touch up pen and just wanted in price matched to a store in town, which their web site said they do. Staff brushed me off and said they don't do price match. I showed them their own web site and they said they're not affiliated with "the other Advance Auto Parts." What the fuck are they talking about? I hate this store. This 1* review is a reminder to myself not to give them my business. I ordered the item I needed from Walmart with next day delivery for free and will do that every time in the future. Avoid this store at all costs. They just don't care about their customers, and I gave them so many chances.

I called this location at 6pm which is a time they are open, I just wanted to know if they carried…read morea certain part for my vehicle, I called 6 times, not back to back but maybe like every 3ish mins, and every time I could hear someone lift the phone and hang it up, I guess the employees don't want to deal with people on the phone

I write to you now from the 4WP waiting room, where I continue to throw more money at 4 Wheel Parts…read moreto continually create my dream 4Runner. I've spent $12,000+ here in the past 6 weeks, and it's the most fun I've ever had spending money. I've gotten compliment after compliment on my "rig" as well as being initially offered $70,000 for my 9-year-old ride before the person realized it was just a decade old 4Runner souped up by 4 Wheel Parts Austin. Let me tell you what I appreciate most: service. You'll notice I haven't written a Yelp review in a decade, but these guys deserve it. If you've ever worked in business with a proper team dynamic, you'll recognize it too. But I'll put names to it, so you'll know who you're dealing with. -------------------------------------------------------- KIRK -------------------------------------------------------- This guy's the big deal manager and the first person I dealt with. I discussed what I wanted to do and asked if it was even possible with my setup. He helped me create a reality from my vague descriptions. Exceedingly nice to deal with and one of the most genuine and empathetic people I've recently come to be acquainted with, as I've seen through interactions with me and the occasional even more difficult customer. -------------------------------------------------------- ANDREW -------------------------------------------------------- Andrew reminds me so much of my best friend's younger brother, which is a compliment in the highest regard. He's helped to explain many things to me and has even advised me away from spending money in certain places both in-store and online that he thinks I would ultimately not be satisfied even though it would bring money in to 4WP (e.g. rock lights). I trust his recommendation as a result and have bought some latest and greatest items most wouldn't have known were about to come out and thus would've settled. -------------------------------------------------------- JOE -------------------------------------------------------- Joe is smart.... like, really smart. These guys are all so passionate about off-road vehicles that you'd think that's all there was to them. But I got to speak German with him, we shared recommendations for some of our favorite but lesser-known meals/restaurants in Austin. He's a quick-witted, honest-hearted manager that I look forward to interacting with. -------------------------------------------------------- OSCAR -------------------------------------------------------- Oscar is a man of conviction and sincerity. I only first chatted with him when my two-day install was going later into the evening. I've since spoken to him many more times but have full trust in him professionally and personally. -------------------------------------------------------- EVERYTHING ELSE -------------------------------------------------------- I don't know or recall the names of the other people to thank, as often they've been behind the scenes in the install bay. But they've worked long and hard into the evenings for me on a two-day install that might should've taken three days, but they knew how excited I was to have my ride back. -------------------------------------------------------- VENDING MACHINE -------------------------------------------------------- The most hippy-dippy out of stock overpriced hunk of metal I've witnessed. It's actually impressive how bad it is. You want Coke or Pepsi or Dr Pepper? Nope, you'll have to settle for "Cosmic Stardust" whatever that tastes like. Worst vending machine in all of Austin, "Come and see!"

Once again the staff @ 4WP come through. My 2024 GMC 2500 HD had a major issue with the control…read morearms ball joints that had gone out, on an aftermarket lift that was installed last year. They spoke with vendor & got replacement parts covered under the warranty. They kept me in loop whole time while truck in shop. Got it back and no more loud noises from undercarriage. Rides wonderful. Oscar & the team there really know their stuff. Ive been to a few 4WP locations. This one is tops. Thanks guys.

Very busy location so for sure make an appointment before coming in. Customer service is great!…read moreAndres and Grant were very nice and made sure I knew exactly where they were in the process and did their best to get us out in a timely manner. There can definitely stand to be a second location in bastrop since they do seem to always be very busy!

We have some Stand up guys that work here! I'm so glad we have good people working here, they've…read morehelped me/my family twice now and I just appreciate them so much. Thank you for the excellent service and the kindness you show your customers. From booking the appointment, walking through the door and leaving, they just do a great job all around.

As a previous reviewer mentioned, out of the various auto parts stores around, this Napa Auto Parts…read morestands in a league of its own. I was on the hunt for parts to complete a fuel line fabrication on my project car. After several stops and time wasted, an employee at a competing store mentioned that North Lamar NAPA is the place to go. So off I went. Admittedly, every time I walked into the other auto parts stores, the employee's looked lost, even prior to my parts inquiry. One employee at a competing store, walked me over to the fuel filter section after I specifically asked for brass fuel line fittings, he had no clue what I was requesting. I guess all he understood was "fuel". Upon walking into this NAPA store, I immediately thought to myself finally, I have found home. This place was spot on. Several parts on display, large stock in the back and upstairs, and the employees looked like they were on their game. After a brief explanation of what I was attempting to fabricate, the employee searched for the fittings and we were able to piece together parts for my fuel line with success. This location has become my go to auto parts store, without fail.

Thank you Joey and Napa Auto parts at 10101 North Lamar! I woke up this morning to find my back…read moreleft window would not roll up. My daughter and I were supposed to head to San Antonio to celebrate a friend's birthday. I found a gentleman who diagnosed the problem (broken regulator) but said I needed to find the part. Joey was at the third auto parts store I stopped at. I explained my dilemma and he asked if he could take a look at it. He was tenacious and didn't stop until he had physically pulled the window up and in place, and taped securely. I tried to pay him for his services but he refused. Joey you made a difference for me and my family today. Thank you!!!! Please shop here for all your auto part needs! -sincerely Aimee Ash

Brett was a life saver! Our Trailblazer's battery literally died when my husband pulled into the…read moreparking lot. He was super quick, helpful, and went above and beyond to get us the best deal on a replacement battery. He was able to look up our warranty and get us the replacement with an upgrade charge which saved us a lot of money. We are so grateful and appreciate the high level of service. Definitely recommend this place and will come back with any car battery needs.

So I was referred here by AAA, after they attempted to take care of my situation. I was riding on…read morethe original batteries of my 2018 Dodge 2500. I dealt w/ 3 people upon my arrival, I can't recall their names, but the Grandfather of them all, I believe Terrell (dreads) and the manager. They were all very courteous, professional, knowledgable. Kept me informed, educated me and was a pleasant afternoon on a day I didn't want to get new batteries but had to. These guys are awesome, if you ever need anything in their helm the are top notch. Wish I lived closer to them, 3 hours south I'd refer EVERYONE there for their service, esp when today customer service seems to go waste side. These guys are top notch!

All previous visits eclipsed by the most recent. It was my day off (Wednesday), which means I was…read moreon baby duty. I had precious little time to get the car inspected, renew the registration, and about 4 other things to do before picking up the 11 yr old at school. Car failed inspection. Weird brake light problem I was unaware of til my ESC light came on that very morning. I was helped by some seriously nice guys, and then Anthony offered to come look at the problem. I hardly had to explain how my 4 month old wasn't old enough to be trusted to JUST step on the break when I told her to. After suggesting replacing both bulbs (noting a bad filament in at least one of them) we realized that didn't fix the main issue. Anthony then suggested replacing the break pedal switch. That fixed it! I was on my way back to the Sticker Shop in no time. Anthony didn't have to explain to me that it wasn't really their "M.O." to go to such extents, and I'm in no way saying he did all the work (WINK WINK), but if it hadn't been for him, I'd have been looking at driving around illegally (still) with my baby on board. That guy deserves a HYUGE pat on the back. Maybe an extra day off, I don't know. Thanks, man!

Came here for a radiator and a lower hose. The lower hose (by Dayco) is a very poor fit. The…read moreradiator (a tough to find in stock item for an older car) was someone's core they returned. Apparently someone didn't do their job very thoroughly. Of course I drove all the way back across town before opening the box. This store blew half my day. They also had a bunch of sales posted on Lucas products that wouldn't actually ring up correctly. Seems like a bait and switch, TBH. Better yet, the only BOGO Lucas product that did ring up correctly (fuel treatment) had a loose top and completely emptied in the floor of my SUV. If I could give zero or negative stars, I would.

excellent fast service. Darrick was a great help. They filled our tires and were very polite.read more

They try to steer you into pricier options by showing you a menu of choices when you drive up that…read moreare all for synthetic oil. I asked for conventional oil which they said they would have to go inside to get a quote for. They didn't tell me the price until checkout and it was still $130 for a simple oil change. Warning: They DO NOT accept Jiffy Lube coupons at this location and said it was their franchise manager's decision to not honor them. To bad I didn't know that until after they had done the oil change. They didn't bother resetting my oil change maintenance indicator on my car after changing the oil. Nor did they give me a rundown on what else they checked. Jiffy lube used to give you an itemized list of all the stuff they checked like wiper blades, fluids, etc. But I guess they don't anymore. Also, they never asked what grade of oil I wanted and never told me what they used. I won't likely go back to this locaiton.