Very busy location so for sure make an appointment before coming in. Customer service is great! Andres and Grant were very nice and made sure I knew exactly where they were in the process and did their best to get us out in a timely manner. There can definitely stand to be a second location in bastrop since they do seem to always be very busy! read more

We have some Stand up guys that work here! I'm so glad we have good people working here, they've helped me/my family twice now and I just appreciate them so much. Thank you for the excellent service and the kindness you show your customers. From booking the appointment, walking through the door and leaving, they just do a great job all around. read more

slow slow slow. I've been to many different locations. this is by far the slowest one. just to get someone to take your keys so you can sit down and wait takes forever. don't even get me started on the service time. read more

Jeff spent probably too much time with me over the phone helping me to make a plan. He wasn't pushy, was EXTREMELY knowledgeable about tires, and didn't treat me like an idiot for not knowing much at all about all things "tire." I have bought several tires from this location. They are always professional, priced better than any other place I check, and get the work done in a timely manner. I highly recommend. Talk to Jeff! read more

The lack of communication is wild. I dropped off a tire to get a quick plug. I waited 3 hour and in that time no one called to let me know the tire was irreparable bc their technician repaired it incorrectly and i needed a new tire. I could have gotten a new one that day but since no one called me they missed the window of time tomoder it to the shop and left me stranded for another day. I am incredibly frustrated bc this could have all been solved in the 2 hours i waited if anyone had just called me. They even went to Give me the "fixed" tire when i showed up at the specified time and as i waited by my car no one came To meet me so i went back inside asking what the hold up was and was then informed it wasn't actually ready. No one even knew my tire wasn't repaired.....Now we're on day 2 of being stranded and i was assured it would be in first thing in the morning but the truck was delayed and i wasn't able to get it until 3pm. I had to take 2 days off work to get just get a nail in the tire plugged. That is wildly unnecessary. Now we're are almost an hour past the the 3rd new scheduled 3pm time frame and i am still waiting and taken multiple uber rides bc no one can communicate within their store. It's poor management and lack of customer consideration. I Will Say Gavin was a gem And took care of the situation gracefully read more

Organized neat and clean with prompt quality service and continuous updates. Comfy waiting area and great prices. read more

Their customer service is always amazing. The free air tire service is nice. I also feel the prices are on point.

I highly recommend this location. I purchased 4 new tires about 3 years ago and got the protection/warranty. I had a nail in one of the tires that couldn't be repaired so they replaced the tire at no charge. Since I purchased the tires here, it includes lifetime tire rotation/balance. During the rotation, they noticed another tire with a patch worn down to threads. So they ended up replacing both tires at no additional cost. I did pay for extended warranty for both tires ($35 each). I was helped by Junior and Elmer- very professional and quick. I would recommend making an appointment online as they do get busy! read more

Discount Tire - Tires Near Me - Bastrop, Texas

I always bring my vehicles here. These guys do an excellent job. They're always good to me and when it's not too busy, I can be in and out quite quickly.. thanks to the whole team over there thanks to Jeff And Rey. They run a tight shift thanks for always taking care of me. read more

When my run flat tire ran flat on Good Friday I felt pretty helpless. Most small town shops were closed and I was 100 miles from home. I called the closest Discount Tire to me at the time. It was 5:55 pm and the store was 50 miles away. Kevin answered the phone and talked me through all the information he needed for my tire. Of course the tire had to ordered, BUT he found it nearby and assured me it would be delivered the next morning. He took his time talking to me and really made me feel less stressed. We got a hotel for the night and the next morning I had my car towed to Discount. It was the Saturday before Easter and it was busy! The tire had been delivered and even though I waited a couple of hours, they had me all set and on my way to our family get together by 2 pm. Everyone at this store, including Kevin, was courteous, professional and they were having fun while they worked. You could tell they liked each other and their jobs. I am very thankful to Kevin and the entire staff for getting the tire I needed and for getting us back on the road feeling safe and well cared for. read more

Had a slow leak and a visible screw in my tire on a long day trip. The location in Brenham had a three hour wait. I called the Bastrop location from Brenham and they put me on their wait list. By the time I drove from Brenham to Bastrop I only had a short wait. The tire was not repairable due to the screw was in the sidewalk so I had to buy a new one. They did have it in stock and got me back on the road and headed home before dark. They are a fair and courteous place that I would recommend . read more

Always busy. However I actually tried to make an appointment this time. Wow did it make a huge difference. I can to have my tires balanced and rotated. I was in and out within 30 minutes. I love that I can get tire care like this for free when I buy tires from them. I would advise to book an appointment online. It saved me so much time. I also never paid attention, but there's a whole counter/line just for appointments and pick ups. I felt like I was cheating lol. It was great. read more

Everyone was very attentive and nice, Josh was very helpful and made the process of getting new tires quick and efficient.

I already left these guys a good review months ago on another experience but I feel they deserve another. I had been having a slow untraceable leak in one of my truck tires and after Zack the manager got involved I was given a solution that far surpassed my expectations. On another note I just bought my mom's car tires last month and actually got Bridgestones for about the same money as their lesser brand.if I need any tires for my work truck in the near future they will most likely be purchased at this location as well. Most of the team is helpful and they make great deals. read more

I was disappointed when I took my motorhome there, and they said they couldn't help me. They did call me back to say it was because of the size of the tires, not the psi. And so, just know that if you have the 22 inch tires, they can't service them. We always purchase our vehicle tires from Discount Tire, but we surprised to find out they did not work on bigger motorhomes. read more

My experience here was so good I had the best service and best prices in town. I had Caleb and he went above and beyond to make sure I was happy !10/10 recommend Caleb and this location read more

I love discount tires. I've used a few different locations, all have been great. After recently moving to Elgin, Bastrop has become my new location. I've used them twice; once to replace a tire I got a screw in. And recently to replace the other 3 tires. Both times I was in and out, despite them being very busy. Tanner, who helped me most recently, was super helpful and honest about one of my tires still being in good shape. I had pre-bought my new tires online, and when I got there to have them installed he let me know that one was still in good shape. He could have easily not said anything, but instead, mentioned it AND came up with the idea for me to replace the 3 tires, and then use my old tire as a full size spare. Very thoughtful and practical idea in a day where it's rare to be so. Great place! A few tips, book your appointments in advance online, also avoid Monday's as they are very busy. read more

I have been a customer of Discount Tire for a VERY long time. I have always had wonderful service. After this interaction, I think I'll take my business elsewhere. They close at 6pm. I pulled in at 5:55pm.. now I know that is not an ideal time. I just needed air in one front tire. After being ignored for a few minutes.. a worker waived me in to the air station area... where I sat..for 15 mins. Then a different worker came and told me it's 6:15, we are closed. Every single worker saw me there. The worker that waived me in turned her back to me and started doing something on her phone. I realize at 5:55pm everyone is ready to go home but it was how I was ignored. They could have just told me from the beginning... hey, we close at 6 and we can't help you. To waive me in and then ignore me made me realize this location has 0 customer service. I saw a few workers standing around on their phones. It was a complete waste of time and something so small could have made my day. I left feeling really sad that people really don't give a shit... not just about their job but about people in general. It would have taken 1 minute to fill my tire. That interaction will stay with me for a very long time. It was just so incredibly rude. read more

Shout out to Paul who gave us the best customer service. The Hunstville Discount Tire total botched a tire repair. Our daughter had a screw in her tire and supposedly got it fixed after waiting a long time on Tuesday before Thanksgiving. And then on Wednesday after work she comes out to find the tire flat at 8 PM. They apparently did not really fix the tire. She wanted to come home for Thanksgiving but the shop was closed and would not be open until Friday. AAA put on her spare and she drove to Bastrop and we had to drive late night to pick her up so she could join the family for Thanksgiving. We took the car to Bastrop Discount Tire on Friday where Paul was already apprised of the situation and was ready to help. He looked the tire and decided to replace it instead of trying to fix the previous repair. My daughter was worried that she would have a mismatched tire because the Huntsville store said they don't carry that tire any longer. Paul said he had the tire in stock and would get it replaced in about an hour. Thanks for your great help. read more

I'd be in a heap of issues if it wasn't for Discount tire today. My Mercedes tire failed in a dangerous area. We hauled butt to discount tire and my son was with the car. My son sent me a picture of the police coming threatening to tow my car. There was such a long wait and I showed Zach the picture. I was almost in tears. One wheel missing on a heavy super car. They would have destroyed my car if they towed it. Zach put the rush on my tire and we beat the tow truck. We love you Zach. You are a great human being. Thank you. read more

I drove in and asked for a spare tire & wheel to replace the cheapo that came with the new car. They mounted and balanced right there, threw it in my pickup and I went home. When I tried to put it in the spare tire spot on my car, it would not work because the center hole in the wheel was too small for the cable lift device. Returned to the store. They easily grasped the situation and came up with a solution! Excellent service, expedient, and very respectful employees! They have a customer for life now! read more

Always friendly! Always welcoming! I never have to worry about bad service or them trying to upsell! If you stop in, Jeff is amazing and super helpful! read more

Andrew filled my tires up free of charge and let me know how to get on app and order two new tires.

I always go to discount tire i always purchase tires from there. I never had a issue until today, I sent my wife in to just check the tires life of one of our cars. The boy name Ian that helped her turned steering wheel looked at the tire and said " you need new ones". Recommended $500 tires sent her on her way.I said they should have scanned the tire, told you the tire depth, gave u a paper or email about the tires and tell you how much longer they recommend till new ones.He said he didnt know what she was talking about that he hasnt heard of that them sending a email or paper and " oo yeah u have like 1000miles left". My wife had to go back wait in line again( we had a appointment to btw) to finally get help from someone else name brodie ! I appreciate you brodie for actually scanning, sending a email about the tires, and treating my wife like a customer and doing what every location I have been to actually done. With the scan turns out the car still has 5-6,000 miles to go.... If you are a woman or someone who is not so familiar with tires i definitely dont recommend this place seems like they wanna just hurry and get you out no explanation or nothing. I can turn a wheel and look at a tire to but we take it to places like this for expert opinions and for them to use the resources we trust. read more

Buying a 4set of tires from this place and every time I come in for service it was excellent in the pass! Come in today to get my tire replacement and saw one girl that working she just a little tiny girl but man she can work!!! Hand down better than customer service inside read more

Discount Tire - Tires Near Me - Bastrop, Texas

I had an appointment at 10:00am. I was told I was 3rd in line. After 10 cars and seeing other cars that came in after me came and left. Bill the senior employee in charge told me the 9:00am appointments were just getting finished up at 10:56am. The was the worst service I have ever had at any discount tire store. I will never return to this location. read more

I arrived a bit early for my 3PM appointment February 1, 2022. Zachary got me signed in and accepted the keys. I went to Home Depot. Within 20 minutes Zachary was on my phone telling me what I'd expected to hear that the tires on my wife's 2013 Equinox were 'dated'. I returned to the Store. With Zachary's help we arrived at a reasonable replacement option and I was out the door with 45 minutes. The parking lot was packed the entire time but the team took care of business. Keep up the great job! Thanks. Bill read more

Great service! Stopped here while on a road trip to Austin after experiencing heavy vibrating while driving at higher speeds. Obviously no one wants to stop at mechanic while on a trip, especially in a town that you're unfamiliar with, but the gentleman who helped me was friendly, thorough with his assessment, provided updates on the progress, and got me back on the road as soon as possible. Turned out that I needed to have two tires replaced. Given that this occurred around midday on a Saturday, there was already several people, walk ins and appointments, ahead of me. All in all I only ended up waiting for about an hour and a half. They have multiple bays with several guys to staff each one making the whole operation very efficient. I hope that no one runs into car trouble while on a trip, but if you do, this is definitely your place! read more

Purchased 2 premium Goodyear tires with all of their add-ons. Turns out, they have more business than they can handle. Said car would be ready in an hour and a half to an hour an 45 minutes. Two hours later, after complaining, they finally STARTED work on the car. Took almost 3 hours for 2 tires to be installed. They are friendly but go elsewhere for better service. read more

I had ordered some rims THREE weeks ago. When I would call I kept getting they are on the way they will be here this date. The day would come and there would be a problem and it was a different date. Well like I said it's three weeks ago and I got a text at 7am on a freaking Saturday (thanks for waking me. I'm sick with COVID) to find out they cancelled my order without even calling me. No explanation as to why so now I have to wait until they open to see why. read more

Today, I had a wonderful experience. I Iive 45 minutes from the store. I was told it would be 3.5 hours before my car would be ready. I said okay. They realized I couldn't leave. In about 30 minutes I realized my car was gone. Hours before it was to be ready, they handed me my keys. I don't understand why anyone would go anywhere else. Oh, I almost forgot, the repair bill was $0. Again, why anywhere else. read more

They did a great jib. Have bought numerous sets of tires from this store. They are very punctual and efficient

Wow! The guys here are amazing. Antonio was extremely helpful! He made sure my truck was completely taken care of and he was so friendly. All the guys working on my truck were quick, professional and SO nice. I love this place and I will only take my truck and my parent's vehicles here! Everyone who works here has a smile on their face and it really makes a difference. ESPECIALLY during these times with the corona virus. What a great and positive experience. Thanks y'all! Also Tanner has amazing customer service! read more

Discount Tire - Tires Near Me - Bastrop, Texas

I purchased 4 tires in less than 2 weeks one of the tires kept loosing air. I took it to be replaced because it was defective. No the guy used my warranty and replaced tire and billed me for the same warranty. Again I took another tire same thing this time the guy refused to honor the warranty he recently billed but he got more bold, he charged me for a new tire and refused to use the warranty. They are ripping people off. Just because one has a credit card at 29 percent interest rate. The store manager don't do nothing to redeem the bad customer service and pretty much sides with the rip off. I am just letting you know because , I am sure they have alot, if customers they do the same thing. Especially those with a CFNA credit card. I am closing my credit card. With the price of 2 additional warranties and 2 tires I would if bottom better tires and a better deal at Tire Discount. And No Hassle or rip offs read more

Just the best place I've ever been they're very friendly and respectful with a lot of knowledge!!!

Went today (11/18/2023) during their Black Friday sale. The Bastrop location was very busy. I thought I would be waiting for an hour or more to have the tire pressure monitoring system reprogrammed. I did call before I went and Paul said they had the capability to take care of this for me. Paul took great care of my car and the issue I had. I say "had." Paul went right to work on the TPMS on my car. Within 20 minutes, I was done. Paul was very courteous and professional. I would recommend this location for anyone needing service for their vehicle. I will definitely visit Bastrop Discount Tire for my future needs. read more

Thank you to the team at this Discount Tire! I had all four of my tires replaced one morning at the location in Houston before a road trip to Fredericksburg for my wedding anniversary. Unfortunately, one of those tires exploded for no reason on the way there. Luckily, this Discount Tire was able to solve the problem. By a bad stroke of luck, the replacement tire was faulty, but the manager, Jeff, and his crew stayed after hours to help. THANK YOU ALL! It was such a stressful day, but we were able to finally make it to our destination thanks to their superb customer service. read more

Top notch. Every time I come in they are friendly and efficient. They are also always swamped. I wish we could get another one in the area. Appts are usually a few days out and long wait times. They are courteous and efficient in that time. Good products and warranties. Little to no upselling. Friendly service. I will be a customer for life. (But please give these hard workers another location nearby!) read more

This place is very unorganized. Everyone I come here it takes way longer then quoted. You also need to wait 45 minutes in line just to drop off your car. read more

We had a tire pop coming down hwy 95 between Elgin & Bastrop on a Saturday. This is tricky when it's on a 5 horse trailer with a long living quarter! We didn't have the right tools..... Running late for a rodeo we rolled in here & were helped quickly. We couldn't pull into a bay so they did it outside. Great guys!!! Great customer service!! Thank you & God Bless!!! read more