I FEEL LIKE I AM DRIVING A WHOLE NEW CAR. Went in first thing in the morning for a diagnostic and a price quote on my vehicle. Kris was super upbeat and friendly. Not only did he give me a great quote but he also did exactly what he said he was going to do. No surprise add on fees like other places I have been. My vehicle was in and out within a couple of hours. It was almost too easy and convenient. I recommend this business for exhaust services 100% read more

Need For Speed Automotive - brand new exhaust piping. (my entire manifold was split in half/rusted out prior to repair) - Auto Repair Near Me - Bastrop, Texas

its been a few weeks bow but Chris and the crew were absolutely amazing and figured out how to deal with my suv. I had been having such a hard time trying to get it repaired and had been running out of options. They did their research and figured it out!! Thank you for always taking care of us we appreciate you guys! read more

1500 dollars and it misses and no power..... But any problems with fuel delivery is warranty... I've been working in or around auto business for 45 years... I recommend going elsewhere. Mismatched injectors... Google it! read more

Need For Speed Automotive - Fuel injector - Auto Repair Near Me - Bastrop, Texas

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Best service I've experienced in Texas! I moved from Oregon to Bastrop and brought along my 2016 Maserati Quattroporte; while calling every place in the Austin Metroplex to service my vehicle, outside of the Austin Maserati Dealership/Service, (which is always expensive, based on their hourly rate and service fees), Need for Speed was able to service my vehicle locally, fast and with the best customer service and pricing I've received since owing this vehicle. If you have an exotic vehicle and Austin is a hassle, please try this shop.... you will not be disappointed!! read more

They charge $12 for a state inspection that should only be $7. Go somewhere more honest. They responded to my post rudely, so I'll never go back there. They said they told me it was $7 for cash and $12 for card. No one mentioned that to me and the only receipt I was given said it was $7. This is a small town and word of mouth is important. Respect is important. If they cared about people they would have addressed the situation with a bit more decency. read more

We took our old ford in & they were honest, attentive, offered fast service, and took very good care of us. They listened to what we needed and delivered. Highly recommend. We will definitely be returning customers. read more

Kris at Need for Speed has been taking care of our two cars since we moved to Bastrop a few years ago. They've done really good work for us and their prices are better than at a dealership. They've gotten the work done quickly and gone above and beyond to provide good service to us. read more

Make sure you get the name of whoever you talk to on the phone. The person on the phone will give you the go ahead to come in, you get there and then they tell you sorry we can't see you. Don't just let the mechanics tell you to bring your vehicle in without them physically writing/typing an appointment because the day they tell you to bring it in, they are busy and can't see you. This place was recommended highly by my mother but they just seem very disorganized in the front office portion and in communication, and scheduling. My mom loves them, I'm trying to but it's hard when scheduling isn't accurate and I have to rearrange mine and I have to use vacation time because of all the confusion! read more

I normally don't leave reviews but this time I feel like they deserve a shoutout! Service requested was easy peasy and friendly as you can schedule online Facebook or call their number. My car hasn't ran in a year. It turns on but not drivable to be up par to be "safe". I'd say the fact they have a towing service is a plus. Currently waiting for the results if I can get my baby back on the road but I'm sure I left it up in good hands. Thanks you Need For Speed! They've fixed my other truck so many times and it still runs to this date! I have no doubt they'll take care of my potential valuable classic car! read more

Friendly and timely service. Basically was in and out after only 30 minutes of a wait. Will come back!

I see several bad reviews on Bastrop's Need For Speed and I must tell you that I suspect these reviews come from competitors. I have been bringing my vehicles here for many many years. I can't remember a time when I felt like they failed me. They are conveniently located, so that if you need to wait there are local shops and restaurants within walking distance, and when you return, if your car can be fixed, and the line isn't too long, your car will be ready with a friendly smile and good advice for your car. Best to get there early, as they don't take reservations if you need the car that day. Otherwise just drop it off for later pickup, but you will need your own ride. If you insist on a ride, pay the extra freight it costs at the dealership for your model car. read more

Most horrible experience waiting for anyone to just check my check engine light. I was there at 12:49 and I decided to leave at 1:40 and I arrived here at Firestone and within 2 minutes the gentleman here was WAY HELPFUL! Thank you so much! He is at the moment still looking at my vehicle. So I will review Firestone in a heartbeat with 5 STARS! Stay away from NEED FOR SPEED. They have no "need for speed" read more

4 hours for an alignment, like wtf. I'm not much of a mechanic but damn 4 hours of my life watching swamp people on their tv as my life fades. read more

Let me just say that I don't get these other low reviews. Called ahead to get a quote and try and schedule an appointment. Fairly priced and same day opening. They hoped on to my car almost instantly and still took care of another person in front of me at the same time. Everyone there was very nice and friendly. Will be going back when I change my exhaust tips. read more

Need For Speed Automotive - Mid Muffler delete - Auto Repair Near Me - Bastrop, Texas

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Over priced for one. Left hand doesn't know what the right hand is doing. Was told to come back in an hour so I did. Was told at that time to come back in two hours so I called. Was then told it would be an hour. Needless to say I gave up. All pricing seems to be about $50-$100 higher than most. Don't just settle because they are close to downtown. Look around first. read more

Okay,,,where do I start, is it where I saved a boat load of money? Or they got my car two days earlier than anticipated? Or how friendly, courteous and professional they were!!!!! I took my daily driver/beater into a dealer for an exhaust leak and told them just give me a price for the cheapest fix. After telling me it would be rather pricey, ,,,,,,,to their credit,,,,,they recommended NEED FOR SPEED. So I went there. There were a bunch of cars there which I thought was a good sign that a lot of people thought this place was so great that they brought their cars here. Also I generally checked the reviews online which seemly were vastly 5 stars and very positive. I brought my car in and explained to Bijan the above situation and he understood. He called with an estimate which was substantially less than the dealer, and we went with that. He called soon thereafter and said the car was done 2 days than anticipated!!!! He was very professional and very easy to talk to. I brought the car in specifically for the exhaust/muffler issue. This was my first time there. In our conversations, I learned this is pretty much a full service shop, he said they don't do rebuilds. NFS will now be one of my go to places for car/truck issues. As it should be everyone else's also, this place has that great local feel with the exceptional expertise included also. Thanks folks. Dave read more

I would HIGHLY recommend this place to anyone looking for an honest and professional experience. The staff is friendly and knows what they are doing. Justin took very great care of me and was an extreme help. I wish I could give an extra five stars just for him. It's so refreshing to have a great experience with car mechanics. They run a genuinely phenomenal business here. I will not take my jeep anywhere else :) read more

Brought my car in for a simple wheel alignment! Well that went down hill fast, they took it for joy ride and told me it was all set! Well the car drifted all over the road except a straight line! Brought it it back and the tech said the alignment was all screwed up by the last tech and the car spent another two hours on the lift and was returned to after another joy ride and I was told it's all fixed. Well driving home I can now here a clunking noise in the front end and i found they never tightened the bolts back up! Long story short It was taken to Bobby's automotive and they corrected all the previous issues and the car handles great now! But need for speed is offering me a free oil change for my troubles LOL since they charged me $142 for crap work and 4 hours of my time I will never get back! Do yourself a favor and go elsewhere. read more

Great service, above and beyond. Honest. We've taken our company van and our personal vehicles here (so three separate services) from Spring to Summer 2014 and all were exceptional service, honest about times, and extremely workable to fit us in or tell us exactly when it was going to take place. read more

I've taken 2 of my cars here and feel good about their work and pricing. Had my car done in a timely manner. Also felt they fixed the job right, never had to take it back because it "broke down again" read more

The 1st time I came here the manager/owner was pretty rude to me, I brushed it off as him having a bad day. The 2nd time I went he was rude again, I guess this guy is just unhappy with his life. I'll find somewhere else to go. I only gave one star because zero wasn't an option. read more

It's so good to have a trustworthy, neighborhood repair shop. Quick turnaround and agreeable pricing.

Lifesaver! I highly recommend Need for Speed! I was out doing fieldwork for my research and the vehicle got stuck at the bottom of a hill. The slope was steep and slick and rather than making it up the hill, the tires dug ruts into the sandy clay soil. Jake from Need for Speed knew exactly where the research site was and called when he got there to find out my location on the property. He hooked the car up to a tow strap and pulled the vehicle up the slick hill. Jake is amazing and helped me in an incredibly frustrating and embarrassing situation. Had it not been for Jake from Need for Speed I may still be stuck! If I ever need a vehicle towed again in the Bastrop area, I will call Need for Speed! read more

took my car to get checked and they took 4 days just to look at it, first they told me it was a simple fix and then called the next day saying my transmission was bad . they made me pay $50 just for looking at it, decided not to let them do anything else, and my car doesn't run at all now From what they did, My car was left unlocked on the side of their shop. read more

This place is owned by the same person who owns Danny's Texas Pride. I had my transmission replaced at Pride and when I had a problem even though I had a 3 year warranty they would not take care of the issue. I had it repaired out of town and Danny was rude and arrogant not even listening to me about the problem. He just kept saying "you just want something for nothing" obviously they just want your money and not your repeat business. read more

These guys are crooks. I went in to have an oil sending unit replaced ($5 item) and was charged over $100.00. They said the oil HAD to be changed and charged me for a synthetic oil change even though I told them I had just changed it and it didn't need one. They even left the same oil filter on my car. I would NEVER use Need For Speed. One of the mechanics even "jokingly" said he worked at a place that painted your old part and charged for a new part. CROOKS, CROOKS, CROOKS. If you do business there after reading these post then don't say you wasn't WARNED. read more

I had to comment when I read this review. Yeah maybe some customers aren't used to such honesty when they bring their car in for work, but I can't count the number of times that I have been told to bring a car in somewhere and they will "get right to it" only to have it sit there most of the day. I took my Camry to these guys for years when I lived in Bastrop. They did what needed to be done and did not try to up sell me on work I did not need unlike the Toyota dealer I had used. Their prices were the best anywhere around and I could always trust them to use the best parts available. I never had a problem in all those years with something not being fixed correctly. Now sometimes they are open on Saturday, and sometimes they close shop and go fishing. But if you read the sign on the door, you will know that already. : ) read more

I meant to leave this review awhile ago but I couldn't forget this experience. Lifted my Jeep one weekend and decided to go have my alignment done. I was the first customer in that morning and it took nearly 2 hours to complete after being told it would be done in 1 hour. It also had to be driven elsewhere to complete the service which had me worried but that really besides the fact. Upon asking management when my vehicle would be completed multiple times after the first hour, it was made clear that I was being a nuisance. Then after my prolonged wait I was informed that my front CV joints were bad with a $700 quote attached to that repair. This is a Jeep with less than 30k miles at the time and have seen very light trail riding. I personally have not heard nor felt any issues and just inspected all components during my lift kit install. Once I received my Jeep, not only was the steering wheel not properly zero'ed out and cockeyed but the alignment was worse than before with a terrible wobble! I didn't dare go back and have them touch it again, I sucked up the loss and travelled into Austin to have it corrected. I'm near 60k miles now and still no joint replacement or indication of excessive wear. read more

I was traveling and my car was making a strange sound. I stopped in to have it checked out. I was in and out very quickly. Great service and I was treated fairly. They offered advice on the problem and let me know it was safe to continue on the trip. read more

This was the third place I took my car to have the A/C fixed. They took the time to drive it around to diagnose the problem and fixed it! The cost was quite reasonable and it was fixed as quickly as they could get the part. read more

Go somewhere else!! Their service is terrible and they do not do what they say they will do. They charged me twice, two different times, for a diagnostic fee and did not even diagnose the problem!! The pompous lady that works there asked me to let her speak to my husband, since I did not understand what she was telling me. HA!! What a little snoot! These people are rude, arrogant, and rip off artists!! read more

no customer service, no politeness, and zero care about their customer's wants. do not use this business for any of your mechanical issues if you do not want to be scammed into spending your hard earned money. read more

Had an alignment done and over about two weeks I thought I noticed the steering wheel tilting to the left ever so slightly, but wasn't quite sure because they were minute changes. I got into Austin a little over 2 weeks after the alignment and my steering wheel was suddenly almost completely sideways to the left. I carefully drove home as I had no other option and we took a look under the hood to find the lock nut on the tie rod was about 1/2 inch from where it should be because they didn't tighten it. If it had come out while doing 80 on the toll or even 70 on 71 I could've easily died. If that isn't bad enough, I took it to them and explained what the deal was and I got attitude, and it was clear I was not their top priority. They fixed it (although they allowed the same mechanic to do it which scares the hell out of me) but they never once apologized! Not a "sorry we put your life in danger" or even "sorry we inconvenienced you"...nothing! Truly unbelievable. I CERTAINLY WILL NEVER GET ANY WORK DONE THERE AGAIN, AND I WOULD ADVISE FOR OTHERS' SAFETY THAT NO ONE DOES. Customers should be able to trust that the mechanic will do something as simple as tighten a nut...especially one as important as the one that was missed on my car. read more

Wonderful workmanship! Truck runs really good now! Honest and dependable, being a woman that MEANS A LOT! Definitely recommend!

took my car by today. The owner met me and he drove with me in my car. The brakes did not make any noise. He said it may be weather related. Wanted me to bring it back by on Thurs morning when the weather is suppose to be cold and wet. He did seem like he wants to fix the problem, but he has the hear it. read more

Really helpful. Car broke down on an important trip, they we really busy but made time to diagnose our (thankfully) minor problem. Thank you guys. read more

Great service!We broke downThanksgiving Eve when they were ready to close & start :there 4day holiday & we called.Out standing company.We highly recommend them.Our radiator blew & they took care of us !! Jimmie & Sandy read more

I needed an allignment and was referred to the owner of this shop by the owner of the autobody shop I use, and was told he would take great care of me. I called this morning as soon as they opened (8:30am) to ask about getting an allignment and was told the following, "Uh, yeah you can bring it in but you will have to drop it off and pick it up at the end of the day. (Name of bodyshop owner) made all the money on repairing your car, so I am not just going to stop what I have going on today to allign your car, because I really don't make any money on allignments. So you can drop it off but it won't be ready until this evening" I was pretty taken back when I was told this in the first 30 seconds of the conversation and assumed I was just talking to a random employee or someone new possibly, that hadn't quite refined their customer service and people skills, but was shocked to be told I was indeed talking to the owner. I have worked in varies areas of customer service for almost 20 years and have never spoken to someone like this, especially a new customer who was referred to you and highly recommended by a mutual associate. Granted I do understand what he was saying, but there is a right way and a wrong way to properly say those kind of things without coming off as a major A-hole! I can tell you that I will NEVER go to this place, of their other shop they just opened on Hwy. 95 going towards Elgin, Texas Pride Automotive. read more