We recently went to Bass Pro shops for their free kids fishing event. We had a little bit of a rain delay in the morning, but we're able to get out and start fishing at their stocked pond a little before noon. My daughter had never been fishing before, so this was a really fun time for all of us as a family. We got there at 10 because that's when the event was supposed to start, but we had had quite a bit of rain starting around 9 AM so they pushed it back a little bit. We had a couple of hours to kill and it was easily done. We got to walk around and look at all of their ATVs and boats as well as a lot of different products that they had. My daughter had a really fun time, looking at the fish in their indoor tank. The actual fishing event is definitely my five star here. Staff was so kind and helped load and bait my daughter's hook. They were helpful with fish removal and super kind with tips and tricks. read more

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The Bass Pro in Council Bluffs is the finest of the Bass Pro stores I've been in. Huge selection and well maintained stock of merch. They had a large selection of options for ammo needed for the waterfowl trip that I was going to. Super Clean and well organized. I liked seeing that they carry pre-owned firearms for sale at a great price. Very friendly staff. read more

Bass Pro Shops - Outdoor Gear Near Me - Council Bluffs, Iowa

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We usually go to the Cabela's in La Vista for our sporting goods, but will go across the river to Bass Pro on occasion. Can be tricky to get to depending on traffic, but lots of parking once arrived. My wife loves watching the big aquarium, and she usually buys her archery equipment here. Friendly service every time we've gone. On our last trip we were shopping for a new cooler and they had a huge selection of multiple brands. Good selection of firearm ammunition. Prices were competitive read more

We literally could spend ALL DAY in there...shopping, posing with the animals, talking to people we don't know..snacking and just hanging out enjoying the Bass Pro Shop...So much scenery to see...sales associates are super friendly and ready to pop up and make your experience a pleasant one! Loved it! read more

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Super family friendly environment! We got a photo with Santa for FREE! Our son loves looking at the fish. We also always play the shooting game upstairs read more

Bass Pro Shops - Outdoor Gear Near Me - Council Bluffs, Iowa

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Customer Service is a HUGE mess. It took me at least 7 phone calls to finally be able to pick up a grill for my brother - a grill he had paid for, and had told them I would be picking up. I got put on hold indefinitely, transferred to the wrong department (shoes), and hung up on repeatedly. I'm positive that one of the CSRs was a teenage boy who had just started working there. Do better. read more

Nobody is ever behind any counter. The gun counter, all three employees looked at me, but kept talking to each other about how they handled the gun in the military. I left, not one person ever asked what I needed. read more

While I don't love taxidermy animals, this whole place was very big and impressive. The big fish in the tank at the back were very cool to see, though they were crammed a little too close together and some were dead. They have everything you need for the outdoors here including boats, fishing gear, outerwear, hunting weapons, sunglasses, cooking gear, and more. Definitely a big sight to see. read more

Bass Pro Shops - Outside - Outdoor Gear Near Me - Council Bluffs, Iowa

I've been in the store a handful of times and never had a bad experience. The employees are always helpful when I have asked questions, and they've been nice to look into options for me when needed. This time around we price matched with a manager that helped us out tremendously. I feel like they have a good variety between gear, clothing, and gifts, but I feel they have a lack of children's clothing. I should say more lack of boy clothing, because from the little amount that I did see, it was all girl clothing. I went in, looking for a pair of jeans for my son, but they had nothing to offer. He's in between youth and men's sizes, so I had to opt for a pair of men jeans that he can grow into. read more

Lots to look at here for sure. I could roam the isles and look at guns and hunting stuff all day. They have a decent collection of firearms for sale. Lots of hunting gear in store and a decently large amount of clothing. I like their Black Rifle Apparel and home items. They provide great customer service, and their check out lines are usually quick as well. read more

Always a well kept store, no complaints there. My issue is with the last visit I made there. Went to the firearm section with my brother and began looking at some of their used firearm racks that were not located behind the counter. They were in the walkway between the gun counter and the aisles with all of the ammo. We were intrigued by a few of the guns in the rack, and I picked one up to examine it closer. All of the sudden the lone employee working the gun counter addresses me (he didn't yell but he did raise his voice) saying "Sir, there's a bar there for a reason, if you want to look at something you need to ask us and we will assist you." Indeed there was a bar, but it looked more like something to keep them from toppling over onto customers should the rack be bumped. It was extremely easy to pick up the gun off the rack even with the bar there. There was no "Do not touch" sign on any of the racks. At any Cabela's or Bass Pro that I've ever been to, if there are guns in the gun library or not behind the counter that are just on the rack I've been allowed to look at them closer on my own. Look, I'm not above being told not to touch something. But if there's nothing indicating that I'm not supposed to don't be snarky when you tell me not to. Especially when I'm at a store where the used firearms are usually overpriced and experience says that the average customer is more experienced in that department than half of the employees. read more

Bass Pro Shop is a HUGE outdoor store that has everything you can think of for being in the outdoors. Even though some of the prices are a little high, there isn't anything that you won't find in this store. Their selection is great and they have a pretty big stock. The employees are generally pretty nice and are willing to answer questions. read more

I have had a terrible experience with a new pontoon boat that I purchased in 2018 from the Bass Pro Shops in Council Bluffs, Iowa. I wish I would have bought a different boat from someone else but I settled on a Tracker due to the warranty. After 2 seasons on a sand bottom lake, one of the logs started taking on water. I trailered the boat 3.5 hours to the service center and waited a week to have it repaired. When I went to pick it up, the weld they did to repair it looked horrible, but the service manager assured me it would be fine. I trailered the boat back 3.5 hours and the first trip out it was taking on water from the exact same spot. Instead of driving 3.5 hours to have another terrible weld done, I took it to a local welder who cleaned up their weld and fixed the leak, which I paid for. A couple of weeks later, the other log began taking on water so I once again paid to have it repaired. A week or so after that, I was on the boat fishing and noticed the motor was sitting very low in the water and the fuel tank was submerged, sure enough both of the logs were taking on water in a different spot than already repaired. I once again paid to have the leaks fixed and after taking the boat out the next time, it was not running well at all. I took it to the local Mercury Authorized repair shop and they diagnosed it as water in the fuel due to the tank being submerged. I paid them to drain the fuel and tank and change the fuel filters. That fixed the problem, but a couple of weeks later there was once again water in both of the logs and I was unable to determine where it was coming in. I called Tracker and was told I needed to take it to a service shop, this was in August of 2020 and I have not been able to use the boat since. In October I took the boat into the service center and did not hear from them until December when they told me they would weld it to correct the issues. I refused that as it had been welded 5 times already and there is obviously a bigger issue. They agreed to replace the logs. It is now May and they still have the boat and are unable to provide me with a date as to when I will have it back. I have 4 batteries on the boat, 1 starting and 3 for the trolling motor and the boat has been sitting outside for 7 months, some of the time uncovered. I have brought this up and they do not seem to care. The only thing I get from them is "we're sorry and we'll let you know when it's done". The entire 2020 season I fought with and paid for multiple issues on a 3 year old boat with a warranty. For 10 months I have been unable to use the boat and for 7 months it has been sitting outside not plugged in. If I could do it over I would have never bought a boat from them and I would highly recommend that no one does. I have called customer service and they refer me back to the store, clearly noone cares about the $30k+ I spent on a brand new boat. read more

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If you plan on buy a boat from a big box store like Basspro. I highly recommend that you plan ahead and order one the way you want it. Or go to a really boat dealer. If not I'm very confident that you will be disappointed with your purchase. I was also very disappointed with Customer Service and there boat service center. Communication is key to a successful business and they have demonstrated a lack of communication on multiple occasions only having this boat for a short time. (Less then one mouth) Overall from the beginning it was the worst experience I've ever had buying anything and trying to get everything fix that was wrong when we got this our brand new boat home and out on the water. I will never buy a boat from a big box store again definitely going to a real boat dealership. I'm very disappointed with my first new boat buying experience it's been way stressful and full of mixed emotions. They say that the best days owning a boat are the day you buy it and the day you sell it. Well the day I bought it was disappointing and I'm already looking forward to sell it. I hope this saves some of you from having a similar experience read more

FUCK BASS PRO !!!! Call me up & tell me I won a drawing I enter in your store but the fact I wasn't married, I didn't make over forty thousand dollars a year I couldn't receive the prize ! I guess us POOR people don't matter.Maybe you could have informed me of that before I registered for your bull shit drawing!!! Get me all excited then snatch it away. I hope some day you realize that money isn't everything. Good read more

I only came across the river to get some inexpensive warm socks and they had what I wanted for $4.99 a pair. It took me 15 minutes (with the help of two employees) to find my socks and to get in and out, counting the time I spent talking with the Salvation Army bell ringer (already? Nov 7th?). I almost had lunch at Uncle Bucks, until I noticed it only had 2 1/2 stars on Yelp. Oh well. Make sure you take the first exit after the river on EB I-8. read more

Bass Pro Shops - Outdoor Gear Near Me - Council Bluffs, Iowa

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BPS in Council Bluffs is an awesome store. They have everything you could imagine. I have been to bass pro numerous times since they have opened and spent thousands of dollars there. I have purchased multiple firearms, hunting and fishing gear, camping gear, outdoor equipment, shoes, sandals, boots, and clothing and countless gift cards and gifts . I have eaten at multiple restaurants they have had. First Islamorada and then Uncle Mikes Grill. Bass pro shops is an awesome store, the atmosphere is pretty sweet with mounts and stuffed wildlife all over. The staff is always friendly and they have a great rewards program which really helps retain customers. My only complaint is that they don't price match with Amazon. They will price match Dicks, and Cabelas etc. but not Amazon. In this day and age if Brick and Mortar stores want to survive and remain relevant they have to start matching Amazon's prices. Other than that minor problem , the Bass Pro Shops in CB is a fantastic store and provides a great experience every time I go. read more

Very nice outdoors store that has a great variety of fishing gear and a boat showroom. Decent selection of hunting and camping gear as well as home decor. Prices are comparable to other area stores like Scheel's, Cabela's, and Dick's. They have an amazing 2 story aquarium with fish feeding demos inside. As well as they regularly run free seminars. Staff is friendly and always willing to help and also to recommend products! Great and beautiful location that is fun to stop and kill some time wandering around in. read more

Have been here twice and always find a nice selection of clothing and boots. Each time we've been there, we've been approached by employees asking if we need assistance. The service here is really exceptional. We also find a few nice things like bedspreads, lamps, gifts etc. Very large, rustic and enjoy the aquarium too. Second level has elevator (or just take the escalator). We will return. read more

I've been to Bass Pro 5-10 times (not nearly as much as Cabela's) so don't value my opinion of this as highly as someone who is a regular. Cabela's is more convenient to my location and caters better to my needs so I will try not to be biased. Bass Pro's interior is much nicer than Cabela's. Or any Cabela's I have been to for that matter. I think it's a lot neater and lot more unique. Plus they have a waterfall and open top aquarium. Being multi-level works much nicer in my opinion as well. Everything is laid out in pretty easy to navigate order. They have a very nice entryway with a fireplace and some tables and chairs to lounge in. They also have a full service restaurant with a bar near the fishing section. Selection here trumps Cabela's in some areas and lacks much in others. I'm not a big fan of their firearms and fishing department here. I prefer Cabela's for those and hunting. Clothing selection is better and has better prices at Bass Pro in my opinion. Boats and ATV selection at Bass Pro is much better as well. Staff are pretty knowledgeable at both stores, maybe slightly more helpful and personable at Bass Pro. The restaurant looks nice and they have a tropical aquarium behind the bar, but I've never tried it, so no other comments. All in all, I find it difficult to drive across the River when I need something I can get at Cabela's, but if I'm ever out east or in CB I find it difficult to not stop and look around for a while. read more

This place has an enormous selection as well as a kind and helpful staff. I wish I caught the mans name who helped me find the chatter bait, he was very helpful. Everyone was very polite with lots of smiles! Becca checked me out, also very sweet give her a raise. read more

I've been to several Bass Pro Shops around our great nation and this is one of the better ones I have seen. What makes it good? -It seems bigger than most of the others I have been to. -The staff is friendlier than the rest. -They have a bunch of stuff I haven't seen in some of the other stores. -They are closer to dog racing than any other Bass Pro Shop If I ever need sporting goods in western Iowa this is where I will be going. read more

By far the best place I have gone for my sporting goods needs. With a friendly staff, great products at terrific prices and an outstanding customer service, I have found none better. read more

What a great store. We went in just to look around and buy a few basics. The staff was welcoming, warm and very knowledgeable. We will definitely go back for all of our outdoor needs read more

This is a family and activities place always something worth going to find the right camping or just sit down to a nice cooked meal from there restaurant, always come here for my boots and water resistant coats. read more

It's Bass Pro Shops. Need I say anything else. It's more than a store. It's an adventure.

We went to Bass Pro Shop to look at a new hand gun for my wife and the guy that helped us was the most unhelpful person ever. He acted like we were bothering him was not helpful at all! I will never go there again to purchase a hand gun, the service there is falling apart because I had a similar experience while trying to purchase some parts for a Tracker Boat. read more

Awesome store! Love this place! The facility itself is beautiful. Very clean and well maintained. If you love fishing, hunting, camping, kayaking, or just being outdoors, then this store will be your playground. The variety of outdoor items for sale is huge. From clothing to fishing lures, from boats to rifles, this store has it all. Prices are competitive. Staff is friendly and helpful. The fish tank and other displays are also very nice. read more

The employees are rude and not helpfull and seems like they are doing you a favor. They need to work on their customer service skills. I will be giving all my business to cabelas from now on and keeping my money in Nebraska. The reason they are getting 2 stars from me is due to the actual store being nice and lots to look at. This review is directed to the people at the gun counter. read more

I could hang out in Bass Pro all day long and never get bored. Staff up by the guns were very helpful and patient even when dealing with me, a guy who is just starting to get into hunting. Had a good conversation about shotguns and what to look for when picking a new one out. Walking through the rest of the store I had no less than (4) associates ask me if I needed help with anything. Some might find that annoying but personally I like the attention. It seems they recognize the importance of customer service and are doing what they can to make sure that YOU leave happy. read more

Big store, almost as large as Cabellas out west. More fishing stuff than I need.

Last April I had above and beyond service. It was late and close to closing time and I was looking for someone available to help me. A gentleman who had his coat on, his lunch box, everything packed up ready to go home for the night set his stuff down to help me. Didn't even look for someone else who was still on the clock or anything, he told me if I needed something he was there to help. He was the kindest person ever and turned a very crappy day into a positive one! We recently visited santas wonderland. Amazing! Free photo with santa and free crafts for the kids! If you like they do offer additional photos (sizes) for a charge. My baby was not too sure about santa at first but they tried to get a good photo for us and didn't rush us in any way. The background for the photo is really a wonderland. Santas house, Elves that move and a reindeer that moved his head too. Makes for a great santa photo. read more

I'm new in Archery and I came here to be outfitted and was pleasantly surprised by Steve's thoroughness and guidance. He took the time and attention to detail to size me properly for my compound bow. He also provided very good guidance, and still does. This has set a new bar to all sports supplies that I will patronize in the future. read more

I'd give it five stars but the time share lady ruined that. Holy cow was she pushy and rude when I said no thanks. Outside of that, great place to visit and get some good gear. read more

My son and I went to this location in Council Bluffs on Sunday morning 8/5/18 to buy a rifle and we'll never go back. The guy behind the gun counter acted like we were bothering him to help us look for a 22-250. He went to back room and came back out with nothing then he looked in a book and said we don't have a 22-250. That was my 3rd trip in a row that they didn't have what I wanted. We will never go back to a Bass Pro anywhere. I told the salesman that we were going to Scheels and he didn't blink an eye. The sales people at Scheels were fantastic. And by the way Bass Pro lost a sale of almost $1,300. read more

Huge store with all my fishing, hunting, and camping needs. Sometimes I just come here for comfort. I love me some Bass Pro Shops.

Better selection and nice presentation of outdoor stuff. Willing to drive all the way to pro bass from lincoln ,NE.

Stay away from the restaurant they are understaffed (terrible service) and the food was stale. We were excited to go out as a family for lunch and instead our experience here has ruined the day. Thanks bass pro shop for such a terrible experience I will never go to your restaurant again. read more

I'm sure many have been to Bass Pros so it probably does not need much in the way of a review. It was as you would expect. My biggest gripe is that I have been to this particular store twice and they hit me up both times about going to their resort in Branson, MO. I politely listend to the sales pitch, but once I say no, please leave me alone. I walked away from the sales person mumbling that I would like to punch them inthe face. read more

Terrible experience ! When coming here with my fiancé I was completely discriminated against for being a female fisherman. I approached the fishing counter and simply asked a group men a question about lures /bait. I got to the counter and asked "what do you guys prefer when fishing for bass or catfish ? " One of the guys looked and me .. Laughed .. And said "Those are 2 totally different things ". Then the group walked away ! One guy remained behind and helped my fiancé with all of his questions that he had. He was very informative but never included me in the conversation .. Never Asked what I was fishing for .. Never made eye contact Or helped me with any questions I had. I was basically never acknowledged during the time I was there . When I asked the gentleman a question He was very reluctant in showing me where the product was but yet we were weaving up and down isle after isle while he was looking for gear for my fiancé .I have never felt so disrespected and discriminated against. Will NOT be returning and will NOT recommend this place to ANYONE.. Male or female. read more