Fresh waffle cones, variety of cakes and fast service. Always clean and great customer service Highly recommend this place. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

Quality and flavor is decent. I only get it when I'm desperate and don't wanna wait in line at handles or drive further to go to cold stone or any other creamery. I ordered an Oreo cookie shake, and a pistachio ice cream shake mixed with the ice cream of the month which is another pistachio and chocolate blend. The flavor is basic and i understand why people stand in handles long lines because it's worth the wait and every time I come to Baskin-Robbins it's never busy. Maybe it's just this location I haven't been to a Baskin-Robbins in another location in a while. I feel like the Oreo cookie was vanilla ice cream with a hint of Oreo cookie, I'm looking for more flavor., maybe add more Oreo cookie would be a suggestion. It cured a sweet tooth, but probably won't be going back since I have better options that are a great quality and worth the price. I spent about 20 bucks on both and not including tip. Oh also, I had a $20 bill that was a little older than the newer ones and the young lady said she couldn't take it because the manager wants to be there when they receive those bills. Luckily I had more bills on me being that I didn't have my card. The service was okay? two young females one was training the other they were nice but I almost get a sense for management by just seeing the way they work there. I almost felt bad for them and wish I can offer them a new job. I get this feeling like they would be walking on eggshells if the manager was there. Definitely not worth 20 bucks. That's all I can say. Otherwise decent ice cream I'd rather have just gone to the grocery store and get a pint and at home read more

Always friendly service, and yummy ice cream..I got the 3 scoop sundae. Pistachio almond, jamoca almond fudge and butter pecan ice cream, with caramel toppings and chopped nuts. Yummy read more

The owner was so nice and made my sons birthday exactly like the picture I sent him. I will be returning again and for ice cream as well. read more

Baskin-Robbins - Lightening McQueen ice cream cake - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

Great service ! I always come here for my family's bday cakes !! Owner always has enough on stock and available for pick up . Quick service and cakes are the best!!! read more

The owner was very rude to the salesperson for giving my husband a cup of water even after he offered to pay. Very greedy, rude. Don't come here read more

I forgot to put this lol,when I first went to a Baskin Robbins on I didn't know what to get and both of the servers were helpful enough to choose options and let me sample any ice cream and was very kind to me after a bad day.One of them made me laugh after saying 67 after giving my food lol read more

Came in to get a cake for a birthday. It was my mistake that i didn't see the ask for service sign on the door of the fridge and went ahead and grabbed the cake myself. The owner came dashing out of the back pointing at the sign telling me i need to ask for help to grab a cake. I apologized for not seeing the notice but he continued to be extremely rude saying "there's 6 signs on the door" in a tone that he was trying to insinuate that i was dumb. I went ahead and purchased the cake because i needed it but in a different occasion i would've immediately left and not given this man my business. Extremely rude and unprofessional read more

Although Ben did an amazing service getting my order together. I am extremely disappointed in the online service. I order online and the online reset my order to the wrong ice cream cake. I didn't check my order until I got home . All my wife wanted was a Jamaica almond fudge ice cream cake, but that damn online ordering reset it. And put in the wrong cake. Ben you didn't an amazing job getting it all together read more

We placed an order via Door Dash since we were craving some Banana Royales. While the ice cream was delivered pretty quickly, that's the ONLY reason I am leaving 2 stars. But we were EXTREMELY disappointed once we saw our cups were filled with bananas & very little ice-cream. And considering it cost us $32(plus tip-which the driver deserved for getting here in a timely manner) we have decided to never get anything from this particular store ever again. We would have been better off going to Vons & making our own! read more

We bought ice cream last night the same order we get weekly the price is usually 33.00 or so. Last night same order 47.00. My husband just paid and didn't look at receipt. When I saw receipt it was a rip off they charged us 9.95 for sundaes and then 1.39 for whipped cream, .89 for a cherry and 1.39 for almonds. When my husband went back today to speak to owner he said that is the price and was very rude. We will never go back there again. With those prices they will be out of business soon. The owner is a very rude person. read more

DO NOT COME HERE! Placed an order at 4pm for pick up at 7pm and they let us know our order was NOT ready and that they are out of stock ONCE WE SHOWED UP AT 7pm. They could've called us ahead of time letting us know they didn't have it! It's absurd to place an order ahead of time, especially a cake, and it not be ready. The owner was rude from the start thinking we were going to open the fridge with all their cakes when we got close enough to see what was inside, he then proceeds to tell us he could not give refunds for online orders and that he can only allow us to pick from the cakes on display. If this were a cake for me, fine- oh well, i'd take what i can get but since this was a cake for my little sister, i wanted a refund so i can buy the cake she wanted at another BR (which I did, at the Wilmington location, which btw, had AMAZING customer service!) read more

Baskin-Robbins - order placed and unfulfilled - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

We went for the 80 cent ice-cream scoop 80 year special. Ordered 4 scoops and decided to purchase a large Oreo Cappy. Total $20+?? The worker rudely informed us that we have to use the QR code in the app, which we showed her upon entering the building, as I asked how many scoops we could get for 80 cent (problem 1). Ask the worker J is ringing up our items, I noticed the marshmallow topping is $1.20. I ask for more topping as she barely put any on the three scoops. She mumbled something, finished ringing us up. I asked again about adding extra marshmallow for the price being charged. Still she's talking low and shrugs her shoulder. After some back forth, I ask her for her name, she replies "WHY"? I replied, so I can talk to the manager about your reprehensible customer service. I should have left the damn ice cream sitting on the counter and walked out. Next time I will.........Oh wait, there won't be a next time, as I do not reward poor customer service or poor attitudes. read more

This place smelled like sewage, had a homeless guy walking around the outside and overall felt sketch. I could overlook these things but what pissed me off was the worker who was seemingly stuck in the matrix. I ordered 3 scoops and asked for it to be placed in a cup. I then noticed the sign where it said buy 2 or more scoops and get a waffle cone, so I asked the worker if I can get the waffle cone so I can break it up into the cup. She then proceeded to say I have to buy another 2 scoops to get the waffle cone. I looked at her dumbfounded and was like, "really? You can't work with me to give me a waffle cone that probably costs the company Pennies?" It was so stupid and on top of the sewage smell, annoying Bad Bunny music and matrix employees, I wouldn't go back. For the price of a scoop here you can go to tje grocery store and get a whole tub read more

Ben always makes the best birthday cakes!!! Love his minion designs!! And his team always provides great customer service. Thank you for my Otto minion cake!! read more

Baskin-Robbins - Otto the minion with his pet rock. - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

Went in on 2/19 to pick up a cake for my son the older gentleman who helped us was extremely rude we wanted to add happy birthday and his name the gentleman told us to write it down so as I was putting down what I wanted he aggressively say I know how to spell I was so lost at that point he still had no clue of my sons name...we get the name on paper finally then he asked what color we wanted I told him what color would you recommend for the font once again being rude says I have 3 colors you pick very unprofessional when trying to get some input he's always rude wasn't my first experience with him makes you think why they are always hiring at that location read more

Giving them 4 stars because they did take my Father's Day order over the phone and accommodated an earlier pickup for me. Minus 1 star because the writing on the cake wasn't what I asked for. They did try and add other writing to it and gave me a #1 dad sign. They didn't welcome me in when I walked in, that could use a little more finessing to make it a more welcoming friendly environment for an icecream shop. Overall decent customer service. read more

Baskin-Robbins - 1/3 Oreo cake - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

I'm absolutely disappointed by my visit here. The shop is nested in a small strip shopping center that I wouldn't return to especially with children. We were assisted by the owner and he seemed confused and lacked basic customer service skills. There was a small dining area with sticky tables, no outside seating which probably wouldn't have been a good idea considering the area and location. The owner was condescending to his only other employee and literally had his employee "chase" (yes, he told her to chase the customer, loading 5 children in the car). The ice cream was delicious but not good enough to return. Definitely would not recommend this location. read more

Baskin-Robbins - the outside of a restaurant - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

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Please don't waste your time here the owner is very rude to his workers and tries to embarass them infront of customers harassing them . Also the owner uses expired items to not lose money . read more

My go to, outstanding customer service. Clean location. Special thank you to Lauren & Victor for always being so polite and welcoming whenever I come in. I really appreciate you two, always going the extra step and being so friendly. Thank you Baskin Robbins. read more

Baskin-Robbins - Vanilla banana shake - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

the food was AMAZING!!!!!! love this place sooooooo much! they were super helpful for holding my phone for my tickytockies!! the lighting is IMPECCABLE for my tickytockies. they make me feel so hip! its giving #coolmomincoolrestaurant read more

Ordered from door dash and they don't allow you to make special request through the app, so I called to ask for no cherries and no chocolate syrup and they put it anyway :( and my order came melted but I live around the corner from their location read more

Baskin-Robbins - Banana split - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

We ordered two birthday ice cream cakes with a bit of custom details the staff worked really hard to get right. The end results were stunning and really added to a great birthday for our kids. Thank you for the great work! read more

I walked into this establishment this evening at 8:23pm. I was refused service by a young blonde female who stated "we are closed because I need time to clean. We close at 8:30". I proceeded to tell her it was only 8:23, and she continued to tell me I would not be helped. The door was wide opened and she had just finished helping a customer. He and I walked past eachother as he exited and I entered. I asked for her manager and she told me that he was unavailable, but that I should "leave a yelp review if you're not happy". I have proceeded to sit outside of the location and watch three other people continue to served for 10 minutes since I was refused service. I have a video of another gentleman being served after I was told I would Not be helped. Please note, I walked in quietly, with a mask on. This level of discrimination is absolutely appalling. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

Stopped by last minute for a ice cream birthday cake. It was nice that they had a variety in their freezer, and were able to write on the cake when I purchased it. However they wrote on the cake in a red frosting, and by the time we got back to the house less than a mile later the red frosting from the writing had bled onto the other cake and had distorted the writing to where it was legible. In the future I would ask for a lighter color so that it doesn't bleed all over the cake. Overall the taste of the cake was good and as expected. read more

my favorite dessert place to come and bring the kids !!! the owner is the sweetest and so patient with my toddlers when they want to take over the store and taste every flavor. Also best flavors always has a really good variety and freshest toppings!! read more

This Baskin-Robbins is part of my family history. I am a single parent with an almost 17 year old son. Since Ian could eat ice cream, we have come to this Baskin-Robbins. The owner--Ben--is a really super nice guy. He always recognizes Ian and me, and he and I have talked business and family. It is neat as a parent-with the way people come in go--where we have a place and a business owner watch your child grow. I have virtually every birthday cake for Ian made by this Baskin Robbins. They are always a hit, and it is fun looking at our family album and seeing the different themes on Ian Baskin-Robbins ice cream cakes: Lion King, Soccer, and Harry Potter. I also have also had this store make several cakes for birthdays at my State Farm office. I remember when I had to lift Ian up to look at the flavors; now he has to bend over to see through the glass. I love the memories I still have when Ian and I go there, sit at the table, and have our ice cream. It is fun talking with Ian about I remember when mint chip was favorite, currently it is Rock Road. That was his Grandfathers favorite flavor at Baskin-Robbins. Where, but this Baskin-Robbins, sitting at the same table that I use to lift Ian into the seat, could I share such a precious memory with my son? My father took me to my first Baskin-Robbins when it was called 31 flavors in 1959. I was 3. My favorite favor was banana marshmallow. My dad got rock road every single time. This Baskin-Robbins has helped build many special memories and relive them continually. I live in San Pedro Palisades, Gaffey is my road home. I pass this store every day. It always cheers me up and brings a smile to my face. The service is excellent, the owner a really warm, nice, and friendly, and the ice cream is the very best. Ian and I love this Baskin-Robbins. As an after note Ian and I visited this Baskin-Robbins today after visiting the U S S Abraham Lincoln. Ben met us with a smile and we share some good conversation. He greeted the client warmly, and made sure no one waited. Ian and I shared another great memory from this store. Same table, same Ben, more great memories. Feel free to contact me: Website: http://Jonwiedenman.com E-mail: Cut & Paste: Jon.Wiedenman.b8df@statefarm.com Facebook Jon Wiedenman/ State Farm Facebook Jon Wiedenman Changmookwan.net (Please sign my Guest Book) (Cell 562 234-8633) read more

Baskin-Robbins - Warm, friendly Ben, the owner of San Pedro Baskin Robbins. Ben's shop is a part of our family history. Thanks Ben. - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

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So call manager didn't even know about the $2 off coupon if you buy a Large Cappuccino Blast on the Baskin Robbins app. He kept coming off as rude saying, "We don't have that." I even showed him from my phone and kept complaining that didn't want to scan. Overall bad service and it wasn't even busy. read more

Baskin-Robbins - I ordered a Large ($6; with coupon it's $4 plus tax) You would think the manager would fill it up a bit higher being a Large. Bad service. - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

This is not the closest Baskin Robbins to me but it is by far the best one ever. My kids love ice cream cakes and this is the place to get Baskin Robbins ice cream cakes. Ben has owned this store for 25 years and he is the best! He is polite, courteous and will bend over backwards for his customers. My daughter wanted a Minecraft ice cream cake for a small family gathering. Even though the cake I ordered was small, Ben still came up with a great design and made my daughter super happy! I just came back to get two more ice cream cakes. Ben stayed late so I can go over what I want with him in person. Customer service at it's best! read more

Baskin-Robbins - Ben made this Minecraft cake! - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

amazing service and a handsome worker 10/10 would recommend Ice cream was freshly changed everything looked clean read more

Baskin-Robbins - Service was amazing one of the handsome workers i ever seen - Ice Cream & Frozen Yogurt Near Me - San Pedro, California

I worked for Ben 3years, he is one of the nicest people that i have met in my life. Ben is a hard working guy, he cares about his staff and costumers. He treat us like we are his own family. Nothing bad i can say about this guy. I definitely highly recommend This Baskin Robbins. You guys should definitely try Ben's special 5* STAR sundae. GOOD JOB BEN!! read more

Terrible customer service, walked in for an order I placed a few days ago and no one was in sight. Another customer walked in and we both waited until he shouted out for someone. A man walks from the back and asks how he can help me. I said I'm picking up an order for Nathan to which he says "what is it a Uber eats, DoorDash you need to tell me what you're picking up." Immediately disinterested with the way he said it so rudely, almost just didn't get the cake. read more

I come here for the vegan flavors Baskin-Robbins has that are delicious! I have to say that the owner is so friendly and nice. Los Angeles has really seemed to lose touch with customer service but this place gives me hope:) read more

Terrible Service!.. From the reviews I guess they were so upset I walked in past 8:30. Get a better job if you dont like it.

Ordered an ice cream cake over the phone from Ben. Extremely helpful and patient as he listened to what we wanted for a huge family for a birthday party. Everyone loves their ice cream cakes. So I showed up and met a worker there named Alexia telling her I was there for an ice cream cake but wasn't sure the cake was going to be big enough even though that's what I described I needed over the phone. She recommended these pizza sliced ice cream cakes. Again I appreciate when someone is patient and recommends other items I can select from. She did a beautiful job with the writing over the cake and her recommendation turned out to be a success at last nights party. The cookies n cream sliced cake and mint was so good there was not a slice left by end of night!! Was perfect!! I even got a follow up call which I'm sure doesn't happen at many ice cream places or bakeries. But Ben wanted to know how everything went. I Thanked him and told him he also runs an incredible crew. Alexia and Ben will always get our business!! You want personable service and great service? Come to this Baskin Robbins. I don't write reviews but was compelled to after the great service we received. Thanks again!!! read more

Over priced for the portions served and poor customer service. I will not be going back...

Still a nice place to get an Ice cream cone and a Sundae. The prices are in the middle from Rite Aid Thrifty Ice Cream Cones and Cold Stone Ice Cream. Not bad , portions appear to be smaller than I remember them. Overall it's good Ice cream and not many people here at night , maybe because it's Cold outside. read more

this has been the go to spot for the summer my kids are in love with the mango smoothie it is so Delish! I love that they are open Late, past few days has been kind of busy but the staff seems to Manage and keep a smile on their face! read more

To those of you who're looking for something SUPER sweet & HEALTHY I would HIGHLY recommend you try ordering yourself a Tropical Banana Smoothie over at Baskin-Robbins in San Pedro, California! It's the PERFECT way to enjoy a nice relaxing afternoon no matter what the season whether it's Winter, Spring, or Summer, I would HUGLEY recommend the Tropical Banana Smoothie! It's JUST like taking a little mini tropical vacation only one for your tastebuds! EVEN I'm enjoying it right NOW, and I absolutely LOVE it! It's the BEST thing to enjoy this Valentines Day week with your someone you love! Overall I HIGHLY recommend it! read more

The 2 night girls are the sweetest. Raquel and her sidekick!...Now that's how customer service is supposed to be!! Good job owner for hiring those 2. ...and the ice cream...I mean, come on, it's Baskin Robbins...what else is there more to say! read more