I've visited this location several times and consistently receive good service. I tried ordering on the app before I got there but there was an issue with the app's features. The wait wasn't too long considering there was only one employee working. I got one of their new flavors which was delicious. A positive is that they close late and parking is easy. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

Employee with piercings could care less about her job. Also gave us "non dairy " cookies & cream instead of regular. Flavor was off. Will go to Alhambra location instead read more

Ice cream is a treat for all ages. They specialize in 31 flavors that rotate each month. You can have a cone, sundae, smoothie, mangonada slushie, or and old fashioned banana split! On December 15th, I particularly enjoyed the Winter White Chocolate flavor. When you think about it, milk chocoloate or dark chocolate is offered year-round ... But WHITE chocolate is extra creamy and delicious, in my opionion. Baskin and Robins is the only place that I know that carries it.... but only in December, so make plans to go! Check out their famous ice cream cakes for all occasions, they are a family favorite! Sincerely, Rosemary read more

Baskin-Robbins - One scoop of Winter White Chocolate - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

I came to claim my free birthday scoop from their rewards program. The staff member working greeted us, gave me time to browse their flavors, nice, and gave me what I requested - the scoop in a cup but with a sugar cone because I cant eat ice cream correctly. Lol Late afternoon, wasnt crowded so it was nice and quiet. read more

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Thanks so much for our amazing cake!! We had a party right across the street at Newport Seafood so it was so convenient and so delicious!!! We are truly grateful!!! read more

Baskin-Robbins - Delicious ice cream cake!!! - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

Terrible customer service from the African American gentleman. No one was in the store besides 2 employees around 8pm. Upon entering the gentleman didn't even say hello after approaching me, his earbuds were in. I initiated the conversation with a hello. He took 1 ear bud out. I asked for a sample of beach day and it wasn't until I asked him what was in the flavor that he began to speak. After I gave him my order, I waited at the register. He scooped beach day, came over to ring me and I gave a puzzled look as cookie dough was not on top and politely asked for the scoop of cookie dough. Upon asking he replied with a strong attitude, "yes! It's coming. Is that all of your order?" I replied, "yes, thank you." Paid and left. Never had experienced a terrible attitude and customer service at Baskin-Robbin's. It's ice cream, not that serious. Hope he has a better day tomorrow otherwise you'll be losing lots of customers with attitude like his. You've definitely lost my business. read more

It was okay. Used to frequent BR very often as a kid waaaaay back when...not so much anymore although there seem to be numerous locations. Popped in to redeem my free birthday scoop. Have passed by this location many times. Was pleasantly greeted when we walked in. Staff gave us some time to look over their 32 flavors. Finally decided and was handed our scoops without any smile or at least a "thank you"...we actually had to initiate saying "thank you" to the staff person for doing their job. At least the ice cream was good. Ice cream is one of life's greatest pleasures and should be served with at least a smile. read more

I know everything is more expensive now but what it's going on with the six's of the scoops. I got a 2 scoop Sunday as I always do and the six's of both is what it used to be the size of one. read more

We were driving by in the area and the lady was in the mood for some ice cream. They offer some beautiful looking cakes for all occasions. I'm always willing to try new flavors and they had Monkey Business which is banana flavor, peanut butter, and chocolate pieces which was a nice unique touch compared to other banana ice cream. It's a popular spot because customers kept coming and going while we sat there. read more

Baskin-Robbins - Monkey Business JUL2025 - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

My youngest daughter turned 18 years old this May 2025. She didn't want cake so we celebrated at Baskin-Robbins instead. What a wonderful choice! Everyone chose their own scoops of ice cream either in a cup or in a cone. Strawberry cheesecake is a must. Mint chocolate and cookie dough are very good. Cookie and cream, butter pecan, and Jamoca are my favorites. A couple of us got a shake and a mangonada drink instead of ice cream. Love the different options offered! Thank you so much BR! Staff was amazing. Service was fast. There were 10 of us. They took care of everyone with great attention and care. Thank you all! They have a wall with colorful ice cream cake and Happy Birthday written on it. Perfect for the occasion and a great group photo op! Unfortunately, with all the excitement, I didn't get a chance to take any photos of this delightful BR ice cream plus more shop. I'll have to capture them the next time I come back. read more

Got two, two scoop Sundays tonight, one cookies and cream, one chocolate chip. Got home to this, the girl could have cared less. A tiny spray of whipped cream, and where is the hot fudge? Won't go again, ever. We went at 8:15 on 2/10/26. So management get rid of her. read more

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Time to get some ice cream!!! The store is located at a corner. Service was very good and ice cream was delicious! read more

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Owner helps with communication and is accommodating . We received compliments on their cake

Typical Baskin Robbins location. I tried a single scoop of Beach Day and a single scoop of Caramel Turtle Truffle. Beach Day has a great salty vanilla flavor combined with the chocolate and graham crackers make a great dynamic flavor. Caramel Turtle Truffle has no sugar added and is also a good vanilla based. It's similar to Beach Day but with a stronger caramel flavor. Pretty average experience here, the service was nice and had no issues with ordering. read more

Baskin-Robbins - Beach Day - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

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Bought an ice cream cake for my moms 80th Birthday! I got vanilla cake and Oreo cookie ice cream. It was delicious. The BR in San Gabriel was very clean and well stocked. The service was excellent and the young lady that helped me was so helpful and sweet. read more

Baskin-Robbins - Here's the cute little cake. - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

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Just had the saddest cappuccino blast I've ever had. I remember getting these in the past as a treat. Can definitely feel some ingredients were missing. For it to be over a $7 drink, what a rip. Tasted like ice cubes with tasteless coffee sprinkled with a dash of cinnamon. The mom whispered something to the daughter which kind of was suspicious. read more

"Shoutout to Michael and Arabella, the dynamic duo of ice cream artistry at Baskin Robbins! Michael, the Picasso of the scoop, managed to stack my cone so high it defied gravity (and my sense of portion control). Arabella, meanwhile, deserves a Nobel Prize for her patience as I panicked over choosing between Mint Chocolate Chip and Rocky Road.l Together, they made our visit feel less like buying ice cream and more like attending an edible comedy show. The sprinkles were on point, the energy unmatched, and I'm convinced they could solve world peace with the positivity they bring to the counter. 10/10--will return for more ice cream and vibes!" read more

Okay, this Baskin-Robbins location is hands down my favorite one to patronize! In all of my visits, busy and not busy, day and evening, everyone working here have always been very friendly and courteous to each and every customer. In my last visit, they were slammed, but the employees certainly didn't show it. They greeted everyone that came through the door and was helpful from beginning to end. I bought an original cappuccino blast as well as some pre-packed ice cream and fresh packed ice cream. Despite being busy, the employee making my beverage didn't rush the order and made sure to keep my selected ice cream containers cold in their freezers right up to when I was paying. All positive experiences so far! Can't wait to order an ice cream cake / polar pizza from them in the future, but you can't also go wrong with a simple scoop of ice cream. For the seasonal flavors, I highly recommend green tea, tax crunch (April only for Tax Filing month), triple mango, and oreos n' cold brew (for the coffee and chocolate fans). Street parking is available on the main road of Las Tunas Drive and on the side street of Sycamore Drive. read more

Baskin-Robbins - Menu as of Oct 10, 2021 - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

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I walked out of the store with what looked like two full scoops of ice cream, one for me and one for my mom. When we started to eat them we discovered that and it was a half scoop that she made look like a fully scooped serving. Almost $5 a scoop to be gipped. Beware and be aware when they are serving you. read more

I saw the Tiger Milk Bubble Tea being promoted by Baskin Robbins and decided to try it. It doesn't have the same flavor as Tiger Milk Bubble Tea (Brown Sugar Milk Tea), but it's still taste ok. The boss and coworkers are really nice and friendly, and they give us good deals on the ice creams. This will be my go-to Baskin-Robbins location. read more

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I placed a cake order form yesterday and was told today to pick it up at 1pm. I came in at 1:30 to play it safe and turns out they hadn't started, asked me if I could just choose from the premade cakes. They said there was an issue and they wouldn't be able to make it. After arguing with them, I was finally able to get them to make the same order. Turns out there isn't an issue, they just didn't want to prepare a cake. Definitely recommend Cold Stone over Baskin-Robbin's. read more

Just tried the Beach Day ice cream. Yumm graham crackers and caramel turtles in a yummy vanilla ice cream. I want them to keep this flavor FOREVER! Very upbeat staff and this store is spotless. I love the Happy Birthday sign on the wall...great photo opportunity. Today was National Ice Cream Day! read more

I love B&R, but there is one major complaint I have with this particular location. I rarely go in to grab a quick cone or scoop in a bowl. When I'm swinging by any of their locations I'm going in to pick up a quick couple quarts of their prepackaged offerings. While most places are always well stocked of the ones you would expect to find like Pralines and Cream , Rocky Road or one of their seasonal favorites like Baseball Nut. That is not the case here, in fact just the opposite. It appears that stocking that area is very low on their priority list. Considering that there is a Handel's Homemade Ice Cream just a few blocks away who are much faster at packing a quart of more exotic flavors they may want to rethink that philosophy. read more

A very randomly located Baskin Robbins in San Gabriel. Not located in a plaza or anything, random corner location, very easy to drive by because of the trees outside. Street parking. I thought this place would be empty but every time I have come in on a random day and time, they have people inside. Service was nice. Kids Scoop - $2.99 read more

Baskin-Robbins - Kids Scoop - $2.99 - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

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I'm super disappointed. I've ordered ice cream cakes from here before and they were great. They looked great. But this passed may 21st, I ordered a cake fir my sisters birthday. I picked it up and when I got home and got a closer look. The cake looked like it was leaning to the side and melted. Give I live less then 5 min away from the store. There was no way it could have happened in those 5 min. I was so disappointed on how it looked. I called Monday and the Manger was not In. Left my information and today is June 7th and I haven't gotten a call. For sure I won't be going to this store for cakes anymore. read more

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Unacceptable!!!! I put in an order for a custom cake for my daughter's birthday to be picked up at this location. When I arrived, I gave my name and the girl goes to the back to look for it. She then comes back and asks for my order number. I had a weird feeling when she came back the first time without my cake. She takes a while in the back trying to search for my cake and eventually comes back saying she doesn't see my order. She tries to contact her boss but she can't get into contact with him/her. I was extremely upset but didn't say anything to the girl because I know it's not her fault and she was apologetic. I was looking forward to surprising my daughter with this cake and now I can't. I had to find a cake elsewhere last minute. This is not okay! Look elsewhere to order your cakes. read more

Placed an online order for my daughter's birthday cake. I went in and they had not made it. Couldn't even ask for a refund because manager wasn't there and I had to call corporate. Ruined my daughter's birthday as I had to scramble to find another cake. What's the point of offering a service if you can't fulfill it? read more

Older style 31 flavors building located right on the corner. Decent selection of various appealing ice creams. Greated by a nice worker named Sarah who was really great in assisting us with samples. I personally wanted my chocolate chip malt thinned out. Tasted very good. Thanks Sarah! Parking is in a small lot, yet they do have street parking. Overall a very good spot to kick it on a hot day and inhale ice cream. read more

Baskin-Robbins - Lotsa flavors - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

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I am a regular at this establishment. Located on a corner in a nice residential neighborhood on Las Tunas, there is a quaint vibe that you don't get at other BR locations, which are usually located inside plazas. Like the other reviews before me have noted, the staff at this location is the best; very professional and kind. They always deliver clean scoops of fresh ice cream. So far, I've gotten to know four of the regular evening employees including Chris and Ethan. There are two more who I don't know their names, both Asian and one with a pony tail style hair. They all deliver the best experience. The store is clean and offers a place to sit. Though, people also seem to enjoy their ice cream in their cars curbside as the neighborhood is nice with a big tree that offers shade. All in all, I highly recommend this BR! read more

Michael . Great Customer Service Got my birthday cake finished/written on perfectly / ready for pickup Polite * sense of humor & so accurate. 60 year History for Baskin Robbins Ice Cream Cakes ~ that's a legend to uphold Michael brings it home read more

First of all, thank you for opening on Christmas Day! It was my birthday and I went to other location but unfortunately it was closed. I had given up my hope of finding ice cream cake for my birthday but decided to visit this location without any hope. When I got here and see it was open, it made my day! Thank you so much for your service and opening hour read more

So glad they were open. Practicing safe social distancing. I needed a birthday cake. Looked for what I needed, told the guy which one I wanted, stood 6 feet back, he grabbed it, wrote on it and I paid. They had a plexiglass by cash register for safety reasons. Awesome job!!!!. Friendly and helpful. read more

Yum! Great service and always delicious ice cream. If you are looking for a yummy dessert, you'll want to come get some ice cream. Enjoy!

I was originally going to order online but for whatever reason the night before and in the morning, the website was giving so much trouble checking out so I had to call the store. No one picked up the phone at my usual store located in Alhambra on Valley so I called the next closet one which was on Las Tunas. Luckily, the guy who picked up was so helpful and he even had a unicorn ice cream cake in stock!!! Then he even sent me a photo of it just to make sure I was ok with it. Due to bad planning on my part, I could not be picky on the cake flavor or ice cream flavor but that was ok. He was able to write happy birthday to my Princess in pink which made her day! Thank you for saving the day! So happy and grateful! read more

Baskin-Robbins - Unicorn Ice Cream cake - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

Great service , the server was friendly. There were many flavors, it was hard to choose . Have to return to try the other flavors. However it was very warm inside read more

This review is literally just for the service I had tonight. The woman that help my sister and myself was so pleasant even though my sister couldn't make up her mind. And she was super helpful with just simply describing the flavors to us. She recommend the lemon sorbet as frozen lemonade, she was spot on. Next she recommend the polar pizza I think it was called but she's said it had yummy brownie flavors so perfect. But she was the best. read more

I was craving for ice cream after dinner in June. The weather was hot and craving for chocolate. So we decided 31flavors since it was close by. I got upside down sundae by Stranger things tv show. We parked and there was a lined up at register. While waiting for hubby, I gobbled on the sundae. It was small in size for the price so kinda dissatisfied. Next tine I will order my usual. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

Servers are always friendly and polite. My past two visits were disappointing. The milkshakes I ordered were less than desirable, more milk than ice cream, very watered down, like I was drinking flavored milk than an actual ice cream milk shake. read more

The Baskin Robbins on Las Tunas is my local neighborhood location. It's been here for as long as I can remember. Once you walk in the store you have all the different ice cream flavors in the displays. Against the wall on the far end, you have the selection of all the different ice cream cakes, and packaged ice cream quarts. At this time they were running a promo for them so see if it's worthwhile cost-wise to take advantage of the deal. The team members here are really friendly here at least the past few times I've been in they have. There's a flavor of the month, and if you are wanting to try different flavors just ask. The team member will help you out. Their ice cream cakes are really good too. Sometimes, it better to call ahead and reserve one especially if you know it's going to be busy. Parking: there's a tiny lot in the back or there's street parking on both streets where the store intersects. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

I'm a fan of ice cream and had a craving for something sweet. I love visiting this location, or any location for that matter, and am really happy I get to sample all the flavors. My go to is a scoop of chocolate chip and the butter pecan. This visit, I tried the flavor of a the month which is mudslide. I loved it so much, I ended up getting it in a shake. I love stopping by a Baskin Robbins, and recommend paying this one whenever you get the chance. Good location, great ice cream, friendly staff, a fun treat. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - San Gabriel, California

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