This is a very busy shop. It was a Friday night, so that be the reason too. The ice cream is good. I ordered jamocha almond fudge and chocolate chip in a cup. The serve was pretty generous. We did not eat inside because the line was long and there were quite a few people in there. It's a bigger shop than the usual ones I've been to. Busy area but nice employees. I would stop by if I was in the area again read more

Baskin-Robbins - Jamocha almond fudge & chocolate chip - Ice Cream & Frozen Yogurt Near Me - San Diego, California

I thought I was trying to be non-bougie and saving money by returning to a BR for the first time in forever. I've been obsessed with Salt&Straw but hated the $6.99 price for one little scoop. I legit thought a scoop here at BR would be $3.00. I might have been a TAD wrong as one scoop was $6.00 . WTF. The scoop is bigger than S&S though! This location was empty mid afternoon . The one girl working was nice and she let me sample the two flavors I wanted to try. My go to has always been Jamoca Almond Fudge. It tasted ok but you can tell the quality at 'bougie' places such as Salt & Straw has better quality cream. Their recent BR Rewards is pretty cool as I did get a free future scoop since I scanned my code so that was appreciated. Overall a fun visit that brought back ice cream memories . read more

See all

This place is losing a lot of business with the owner not staffing properly. One worker and line is out the door. Cheapness doesn't pay off in the long run. The cake I was gonna buy would've supported another worker for the whole shift. read more

Get workers that care. The young kid seems like all alone the older lady just ignores customers. Made me leave. There's like 15 people in there right now. Crazy!. Went Dollar store instead. Hell thanks much cheaper! read more

Just like other Baskin Robins I've been to. They have Icecream cakes, shakes, and pizza ice cream. Service is okay. It has a few seats inside. It's connected to a strip mall so there's good parking. read more

Friendly service, cleanliness and a generous serving size made my recent visit a good one. My BR flavor obsession is Daquiri Ice (lime + sugar + mild detergent vibes = refreshing deliciousness!), and I was served a huge scoop the size of my fist atop a fresh, crispy sugar cone. I couldn't believe that this was a Small size, and was glad that BF was there to share and receive his first taste of indoctrination into the Daquiri Ice cult lol. read more

I ordered a cake for my Dad's 50th birthday a week in advance and they forgot the cake part. How do you not add cake when you are making one!? I basically paid $70 for just ice cream and when I went to talk to them they said they were confused by the cake order. You ask for my phone number for a reason, if you are confused just call and clarify. All they were able to offer me was $14 back. Safe to say I'll never be returning here for a cake, rather go down the street to cold stone where they have better quality and service. read more

Baskin-Robbins - Customized ice cream cake where they didn't add any cake... - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Baskin-Robbins never disappoints! The store was clean, well-organized, and fully stocked with a great variety of flavors. The staff was friendly, patient, and happy to offer samples, which made choosing way more fun. My ice cream was fresh, creamy, and exactly what I was craving. Quick service, great atmosphere, and consistently delicious treats--this spot is always a win when you're in the mood for ice cream. Highly recommend! read more

I ordered a banana split, the young man put the first scoop in and it was very small. I said to the young man, why is it so small. he said, " its a kid scoop, kid scoop for banana split. Since when do banana split get kid scoop. Needless to say, he just had to make up an excuse for that mistake. Which was wrong. I didnt want to correct him, but next time I hope he will not repeat that excuse again. He could get embarrass next time from a customer that is not so forgiven read more

Staff were friendly and helpful. I was able to sample any flavors and ended up getting the jamoca almond fudge. I like this one for the balance of bitter coffee with cream and crunchy almonds. It's not as sweet as other flavors. Redeeming my free birthday scoop was easy with scanning QR code. A regular sugar cone or cake cone is included but I decided not to get extra carbs. Parking here is plentiful in large parking lot. read more

Baskin-Robbins - Free birthday scoop - jamoca almond fudge - Ice Cream & Frozen Yogurt Near Me - San Diego, California

This is the original classic ice cream parlor made to delight guests from all over. Depending on the Team Member that helps you, you can try a sample of the crafted flavors of ice cream. Take a look at the glass display for ALL 31 flavors and more. I would recommend this if you want an impressive flavor sampling for your family. Great place to start when you have guests and you are traveling. read more

6 dollars for a single scoop. Outrageous. I can buy a half gallon at the store for cheaper. Good service. Good ambiance. Go elsewhere.

WORST LOCATION EVER!!!! Don't trust them with your cake orders. There's other reviewers that had bad experiences with their cake orders and lack customer service to fix the problem. I ordered a cake in store and the employee talked to the cake decorator when I ordered the cake. I paid for the cake upfront. The cake decorator DIDN'T MAKE THE CAKE and said she never got the order even though the employee talked to her. They also up charged me a vanilla cake with vanilla ice cream. They're not fixing the mistake and haven't refunded me. I would avoid this place at all cost. This store is also very dirty and the tables are always sticky read more

This Baskin Robins location is fantastic, when the good employees are working. I've been coming here for years. However, there's some new guy that has glasses and always wears a B&R visor cap, who gives out totally weak, small scoops. His scoops take like 2 seconds, and he doesn't pack the scoop at all, so there's all this empty space inside the scoop. I've gone there twice now and when he's working, I don't get anything and walk away or just get a shake from him. But the Asian girls that work there, absolutely rock. They pack the scoops, and they are generously sized. I always give them a 2-buck tip. I always get 3 scoops, and at 11 dollars, I am happy when the small Asian chick is there. But for that price, you'll be disappointed if that new guy is there, and you'll feel ripped off. I live in Solana Beach, and this is a big reason why the B&R location here went out of business. Their scoops were a joke, and I heard this said by several people when I was there when it was still in business. read more

I've been to many different locations of Baskin-Robbin's, and I had a pretty great experience today at this place! The restaurant was clean, and the staff were quite nice. However, the main event was certainly the ice cream! I ordered a cup containing both their mint chocolate chip, and chocolate chip cheesecake flavors, and it was great. The mint chip had good flavor, despite lackluster texture, while the chocolate chip cheesecake flavor was to die for. It was probably one of the best ice cream flavors I have ever had! Overall, pretty awesome experience with BR today, and I would totally recommend this location. read more

This will probably be my last visit to this location. It's a 2 minute drive from our house and we are in the Mira Mesa Village shopping center regularly...but I would much rather take the extra drive to Handles in Del Mar. I visited last night to take advantage of my birthday "free scoop" offer. When you walk in, the place smells great. Maybe because they were making waffle cones. But that is the highlight of this visit. The store itself is a hot mess. I visited at about 6pm, there were 4 employees working when we walked in. There are only a few tables and chairs to sit at..ALL of them extremely filthy. I almost walked out, but I was already committed. Myself and my family ordered. The lady helping us was a young girl that really had no customer service skills. I honestly felt like I was bothering her when I gave her our order. She made all of my kids ice cream in cups...ok no problem. Then I placed my order for a double scoop in a waffle cone. She went to grab my waffle cone with no gloves on...she grabbed the cone with her bare hand and then put it inside of a cone sleeve. I asked her if she could give me a cone that she had not touched. She did and then proceeded to make my ice cream. I ordered a double scoop of "Mom's making cookies", what was strange is that the top of the ice cream looked liked it was already melting inside the chill box. The lady took one scoop and it was all melted. She scooped the melted ice cream away and did not put that scoop in my cone. I was thankful. She dug deeper into the ice cream to scoop ice cream that I thought was more frozen. She handed my cone to me, and within seconds I had the bottom of the cone dripping. I had to hold several napkins in my hand to get through the experience. Of course with how filthy the store was, we opted to just stand outside and eat our ice cream. I was here 3 weeks ago to pick up gift cards for Teacher Appreciation Day. The employee took 20 minutes to figure out how to ring me up for a gift card. I purchased 9 gift cards. Because she didn't really know what she was doing, she told me that she needed to ring me up separately for gift card. It's really hard to mess up ice cream. But this location succeeded. The staff is just not friendly or well trained. read more

Brought the kiddos in here for dessert after dinner and a few softball games. The a/c was not working in the place. The ice cream was melting in the containers in the freezers. There was one large fan, blowing on the poor crew member who was working her backside off. It was miserably hot inside. The employee, was gracious and kind and helped every costumer even though she was alone, and working with half the flavors melting around her. Close your store if you can't keep the ice cream frozen. read more

Baskin-Robbins - Cookies and cream - Ice Cream & Frozen Yogurt Near Me - San Diego, California

What a great trip to BR! I went in and ordered two scoops in a cup and the employee was so generous with her scoops! She was friendly and made my son's day with their cookies and cream with a side of gummy bears :) read more

Needed a cake for my son's birthday and several choices. Assistance was prompt, professional and accommodating my same day needs.

Store manager would not honor a T-Mobile credit past 8pm despite the code still being Valid. No reason given. No signs posted to notify customers of this rule. Other customers got blindsided as well. read more

This place is filthy the front door is just blurry who knows when it was the last time they cleaned it There is crumbs all over the floor and sticky so gross read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Wish I could give negative stars. Worst baskin robbin employees ever. Had an electronic gift card and not 1 but 2 employees who couldn't figure out how it works so I had to pay. They said my gift card is invalid but I've used it at several other baskin robbin locations with no problem. Management should really educate their employees before letting them work on their own. Terrible, just terrible. read more

Nice place, nice staff, fast service. Kinda messy lobby, but the flavors are great! I discovered beach day at this location and that is my favorite flavor now :) read more

I walked in looking for an Oreo Cookies and Cream Cake for my son's birthday. I had already called the Carmel Mountain location and they were out. Unfortunately, this location was also out. The difference is the employee here offered me the Polar Pizza. She said she could make it and I could come back and get it later. I didn't know what it was and she explained that it was a brownie crust topped with Oreo ice cream, drizzled with chocolate and Oreos. I asked her to leave off the marshmallow topping. Everyone thought it was a great substitute for the cake and might have been even better. Thanks to the young lady for offering it to me and making it! Great service! read more

Baskin-Robbins - Polar Pizza-brownie crust, Oreo Ice Cream - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Wow, customer service is just garbage here, the workers have no idea what they're doing, they're lost and confused, and rude. I understand if it's your first job and getting ice cream can be very stressful(?) Perhaps the trainers didn't properly train because either these workers have zero iq or walking vegetables, no idea, it's a clown fiesta barnyard explosion everytime I'm here, lord help this establishment Reference: picking up for Patrick @ 7:30pm upon this review I feel like corrupt establishments unclaim their restaurants on Yelp in an attempt to hide, sad really read more

Mint chocolate chip !!!! My all time favorite! No other place's can beat baskin Robbin's!

There's nothing wrong with a nice scoop of ice cream every once in a while. I stopped in after lunch nearby and had the flavor of the month which was "Tiramisu." I had a it scooped in one of their small containers. The tiramisu ice cream was quite good, and yes it did taste like, including the espresso flavor. It was very cream with but intermixed with chunks of goodness via the tiramisu's ingredients. It even tasted as if there were a touch of brandy or cognac, but I'm sure there wasn't. This was one of the friendliest Basking-Robbins I have been in. They are family owned and run. Well done. read more

See all

Decent selections of flavors of ice cream. So far all the flavored I've tried recently have been good. The staff are generally nice and professional. The pistachio almond ice cream was nice because the almonds gave that similar pistachio texture and the flavors of the almonds and the ice cream went well together. Disappointed that they did not fill my ice cream cone. I know it's a business but what's the point of getting an ice cream cone if there is no ice cream in the cone. I might as well have gotten a bowl. read more

See all

I have not been to baskin robbins in a while! I like their rebranding and the expansion in the menu. I came here with my friend to get her free birthday gift. I remember my go to flavors used to be wild n reckless and cotton candy, but that was a long time ago when I was young. We got the golden ribbon which is basically half vanilla and half chocolate with drizzles of carmel. For the free birthday, we got a kids scoop. The worker was very friendly, giving us a ton of samples and recommending which ice creams we would like. read more

Baskin-Robbins - Golden Ribbon Kids Scoop - Ice Cream & Frozen Yogurt Near Me - San Diego, California

We were greeted with a big smile as soon as we opened the doors and went inside. It was very welcoming because there was 9 of us and we're not the best customers you'll ever have. But for the staff that was working that night, they handled us pretty well. We were like, oh can we try this one, how about that one, can I try that one too, promise this is my last sample, okay I promise this one is my last sample. Imagine 7 adults and 2 kids doing all of that at same time with only 2 employees. Man, I was impressed! They were so quick, so nice about it, not annoyed at all, kept smiling the whole time and best of all, they were responding with; of course, you sure can, try some more, and no it's okay you can try as many flavors as you want. Up to 31 flavors tho haha. Thanks Baskin Robbins! See you next time. read more

See all

Service and quality were terrible. There was no manager available to talk to. There's a reason this place keeps getting 1 star reviews. Extremely filthy. Avoid going here. read more

I went to this location to purchase a birthday ice cream cake... The cake was $45 plus lettering plus two more pints of daiquiri ice... I was easily going to spend 50 to 60 plus dollars during this visit... However when attempting to pay I was refused service because I was paying with $100 bill.. employee motioned toward a sign saying they will not accept bills over $20.. I would have appreciated some out-of-the-box thinking and much better customer service considering I was about to spend 50 to $60 at your establishment.. I understand not accepting bills higher than $20 for an ice cream cone.. for a small purchase.. but to turn me away because I was paying with $100 bill, seems like a poor business plan.. unfortunately I was unable to buy a birthday ice cream cake here.. and was stuck getting an ice cream cake from Vons that was terrible... Make sure you have a credit card if you want to make a purchase here.. I will not be returning to this location due to this particular experience. read more

The best ice cream cake! Sooo good. Friendly service and I look forward to trying their smoothies, they have a lot of items on their menu other than just scoops of ice cream! Woot woot! read more

Always good ice cream! Service is good too! Close to the house too and an area to sit is nice too!

Delicious ice cream and always great service. I wish German chocolate cake was always available and not seasonal. I also wish they continued with their daily specials! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - San Diego, California

See all

Nothing too exciting about this Baskin Robbins other than the staff was very friendly and very eager to help. A few of my friends and I went here to grab a scoop or two of ice cream. The staff immediately greeted us and told us that if we had any questions to let them know. There were quite a few customers in the store but it seemed like no one was ready to order so we just stood around looking at the many flavors that they have. When we finally chose the flavors we wanted, we were quickly greeted by one of the three staff members. They got our orders down and we paid immediately. Just FYI - if your total is under $5, you have to pay with cash. In addition, if you need them to rinse the ice cream scoop because someone has a nut allergy, just let them know and they'll gladly do it. I think that was the main reason to why I gave this place 4 stars; it's because they listened and they didn't give the customer a hard time about her request. In any case, we got the fan favorite of jamoca almond fudge and as always, it was really good. A few more things, there's plenty of parking and the menu has a few good options like waffle cones, cookies, brownies (I think) and donuts. It's a pretty good menu with lots of options. Anyhow, I would go back here again if I was in the neighborhood and feeling like a scoop of ice cream. read more

Baskin-Robbins - Jamoca almond fudge. - Ice Cream & Frozen Yogurt Near Me - San Diego, California

First of all Ahmed was great. I realize it's Memorial Day and he was working alone. There were a lot of people in there. He worked right through everyone with a smile and was very friendly. He kept busy even after everyone was gone. Washed his hands as well. Kudos young man. You were great! The door and the floors were dirty so I gave him a pass in that. The store is usually pretty clean. This a 4 and not 5 stars. read more

Beware. I bought a full sheet ice cream cake and it was labeled the incorrect flavor. Of course we wouldn't know until we cut into it. They weren't helpful in a refund or making it right. Gave me a 1hr time slot to call the decorator- during work hours. I'm going to cold stone from now on. read more

All the girls in there are very friendly and polite. Even during busy hours, they do their best to keep a smile on their faces. Family is clean and welcoming. Ice creams are always delicious. We are glad that they options for kids with allergies. read more

Service was good but when we went in around 8pm on a Monday half the flavors were sold out and they didn't have the special churro ice cream either. Parking was fine no issues. read more