Just to start off the service was fantastic! She was very organized and managed our group of seven's order with ease. She was never flustered when more people came in and took their orders in between. To top it off she served scoops the way you imagine your cone would look like, nice and generous. Thank you for your kind service and for taking a picture of our family celebrating our mother's birthday I realized halfway through that I forgot to take a picture of my ice cream if you're in the area and needing something sweet stop here read more

Omg this location so great! Is super clean and the owners are so friendly! Everyone was super helpful and gave great recommendations. And they even had a great high chair for my kiddo. Can't wait to come back! read more

Baskin-Robbins - Mangonada - Ice Cream & Frozen Yogurt Near Me - Roseville, California

Baskin Robbin's has been around for the majority of my life. I say that because the franchise has managed to survive decades in a very niche market despite market trends, interruptions, diet changes, and many other factors. Regardless, I can say a few things that always seem to be true. First, the staff, many of which this is a first job, consistently have treated me kindly. Perhaps they are not as well trained as a server at a fine dining establishment, but I can't recall an encounter that was negative. The same was the case when I visited. The person was happy to help, offered any samples, and did a great job. Next, the ice cream itself is done very well. Whatever flavor I chose I can say they represented the key ingredient well. The body is creamy and heavy. You know you are shaving some time off your life but on the other hand, you also are living a bit more by enjoying the treat! Finally the store itself is on par with others, clean and bright, as well as inviting. read more

Baskin-Robbins - ROCKY ROAD! - Ice Cream & Frozen Yogurt Near Me - Roseville, California

They do a good job decorating cakes. I've gotten my ice cream loving child a few cakes from this location and they do not disappoint. They will work with you on a custom design. Happy with their work. read more

Baskin-Robbins - Mint chocolate chip ice cream cake. Goodbye 7, hello 8! - Ice Cream & Frozen Yogurt Near Me - Roseville, California

This is a Baskin-Robbins located in the Safeway shopping center on Sierra College. Typical Baskin-Robbins, clean, friendly with dependable flavors. One thing that caught my attention was an older gentleman who came in and the two employees immediately got his ice cream and rang it up without him even telling them what he wanted. Clearly he is a regular and I loved watching their interaction with him, says a lot about the employees here! My go to flavor is pralines and cream and it's never the same anywhere else, my husband got the chocolate chip cookie dough. read more

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Attentive, respectful service, great variety of flavors, warm atmosphere! Great for families! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Roseville, California

Jaime and Ken were awesome to donate ice cream raffle prizes gift certificates for our First Responders Fire Safety fair. Ice cream prizes This was a big hit when the temp hit triple digits! They have great hot fudge sundaes with 3 toppings, carmel, strawberry and hot fudge, yum! Thank you, Jamie and Ken! read more

We actually prefer this one to the other one- nicer owners here. BUT we noticed they now charge $2.00 extra to sit inside- which I've never experienced before- idk if this is a franchise wide thing but it made the experience (birthday ice cream for our daughter) really uncomfortable cause we stood around outside in the hot sun after paying $26 for ice cream. I would advise owner to not charge this sit down fee- we rarely go out for ice cream and while this is closer- we may be swayed towards Handel's which gives more ice cream and lets you sit for free read more

Jamie you are Amazing! Thank you for being so hospitable and always welcome Hollie & I. We look forward to always seeing you on our normal day we come by. read more

This Baskin Robbins never disappoints! Staff is always friendly and ready to offer samples. They carry all the flavors and their location is consistently the cleanest Baskin Robbins we frequent. Highly recommended. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Roseville, California

Always kind when we come in n matter what time! Always great customer service by Daisy and Jocelyne!!!!! Milkshake are always delicious

I've always loved Baskin Robbins and pretty much know most of the locations around Sacramento. I usually get a milkshake and today I noticed they have a new flavor - German Chocolate. I got the small size and was very happy. The shop is clean and the service was very good read more

Well my husband had sent me a promo Baskin-Robins was having on Facebook. My son did so good at the Doctors that I decided to go treat him. Everyone was so friendly and helpful. We got two scoops and we had the flavor of the month beach day which was absolutely delicious and a strawberry flavor!!!! I'm huge on customer service and I'll tell you right now out of all the Baskin Robins I've been to this one was by far the best. Shop was super clean too!!!!! We definitely will be going back!!!!! Thank you !!!! read more

Our family loves this place! Everyone is always so friendly and patient as our kids decide between all their yummy flavors. This is a regular stop for some after dinner treats and our special occasion cakes, they are so fun! read more

I love this location! It's right around the corner from my house and I always go with friends are my boyfriend(: I usually get the peanut butter chocolate ice cream which is delicious, but today I decided to switch it up and get cotton candy and it was so yummy!! Also the staff here is always friendly(: read more

Baskin-Robbins - cotton candy ice cream - Ice Cream & Frozen Yogurt Near Me - Roseville, California

Can't beat ice cream on a summer night, and the new owners made my 2 little girls experience a great one! Warm welcome, yummy icecream and a good time. Thank you! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Roseville, California

the cake designer and bakers did such a great job with my birthday cake!! made it look exactly like the photo I wanted. I really am impressed and was about to drop money on a cake designer shop but im glad I stopped here first. affordable and overall good quality. It was a SpongeBob cake! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Roseville, California

Very clean store and friendly helpful staff. Absolutely love this location. New owners go above and beyond for their staff and customers.

We went to this Baskin Robbin's and was very impressed! The service was amazing and the place is extremely clean/ organized.

The employees here were friendly, professional, and welcoming. They were so patient as my 90 year old dad and I were deciding which delicious flavor to get. The ice cream was amazing, and the place was clean. We'll definitely be back! read more

Amazing service and clean store. New owners are wonderful. Atmosphere is welcoming and comfortable. Our favorite place to go for a treat either as a family or as an end to "date night". Also our go-to for cakes for birthdays or special events. Custom design is amazing. Our almost 2 year old will be getting her "Bluey" cake from here. If you e never tried the "Baseball Nut" flavor, it's a must. read more

Great customer service. Clean store and yummy selection. Highly recommend if you get a sweet tooth for some ice cream.

This Baskin-Robbins is small and narrow. The staff is very friendly and nice. It's kinda awkward when there is a little bit of a crowd, because the narrow shape of the store makes it hard to form a line. The main reason for the low rating is because they don't keep their ice cream cold enough. It's always too soft. I thought maybe they forgot to turn on the display fridge (where all the ice cream is stored), but I have now been there at least 3 times and the ice cream is way too soft. Especially compared to other Baskin Robbins stores. Maybe they figure it is easier to scoop? But they are sacrificing the quality if that is the reason. read more

Horrible customer service by female manager. She made a different cake than was in the paper contract and did not hold herself accountable. Instead she yelled and walked away. read more

Really disappointed that it's been 3 going 4 months and the freezer still has not been fixed. Makes me wonder if there was another ice cream parlor close by would the freezer have been fixed by now. read more

Usually enjoy coming to this location - bring my kids here every week after school on Friday. But one of their two ice cream freezers has been broken for over a month now with no sign of repairs. This cuts the available flavors in half and my kids' favorite flavors have not been available. Yes it's just ice cream and not life and death, but this is also a business operating at 50% inventory for over 30 days. I'm sure there has been a financial loss, and it seems hard to believe that they could not get a freezer repaired in a month. I know people who could have built a new freezer in less time than that. We'll be going to a different location from now on. The service is always good, so I hope these guys get their act together, but it looks ownership is cutting corners. read more

This place has lazy employees that close down shop early. We came before 9:30pm on a Saturday (today), excited to have Baskin Robbins. I had checked their hours online, and we headed over only to find all the lights off and the door locked. I double-checked their hours, and it showed that they're supposed to be open til 10pm. Super disappointing. It was especially annoying to see that the employees were just hanging out inside gabbing away. read more

What a fun location! I may be living under a rock, but I like the combo layout. If i was still a teenager i would totally go on a cute date here with sandwiches and ice cream! So cute. They have their own little section of the parking lot so parking was a breeze and they have all the usual flavors and were super nice when it came to me tasting a bunch of options. And the shopping center that its attached to is actually pretty nice so we walked around for a bit while eating the ice cream. Super sweet place! read more

If you are in need of a tasty treat, a birthday ice cream cake, or other cold confection, BR is a good choice. I am so surprised this place hasn't been reviewed yet. This family friendly shop is easily found in the Safeway shopping center off Sierra College near thenRoseville side of Granite Bay. It is a combo Baskin Robbins/TOGOs. Inside we found eleven or so tables that were clean. The menu choices were clearly defined which is good if people are undecided. No hand written signs and the promotions were marked. The biggest plus is that there are plenty of napkins. The staff there, while really young, gave good customer service. The prices are the biggest negative. A small sundae sets you back over four dollars. A single scoop is close to $2.50. You go for the experience and the consistency of the brand but it can be pricey. But for a occasional splurge it is more than okay. read more

Baskin-Robbins - Storefront Baskin Robbins Sierra College location - Ice Cream & Frozen Yogurt Near Me - Roseville, California

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Customers were not served in the order that they arrived. Normally, this BR provides great service, but not today. In particular: when I arrived, there were workers with one serving a family of 4, the second serving a man and his daughter, and the third doing cleanup. After about 3 minutes a family of 4 then a couple arrived after me. When the order for the family of 4 was complete, the first worker proceeded to take the order from the family of 4 that came in after me. I didn't say anything, but I felt like that worker did not care about customer service by doing that. The father that was being served by the second worker did speak up about what they did. The second worker apologized and served me next. In all, it only cost me about a minute if my time, but I did not like feeling that BR does not care about the customers. Some things they can do: add a number service system like the did many years ago, design the layout so customers must wait in line, and/or teach the workers to be aware of the customers in the facility. read more

Horrible. Bunch of lil kids who have NO CLUE on how to make anything. Needs to close down and try again. And this is multiple trips, not just 1 or 2. read more

Very disappointed with the entire experience I had ordering my grandson's birthday cake in person-at the store. The employee who took the order seemed to know what he was doing-not the case. After pre-paying for the cake-which is required, I received a call 3 days later informing me the Darth Vader mask wasn't available, nor was the second choice-Ninja Turtle. Settled for balloons-not happy. Worse was the pickup experience. The female employee had ZERO customer service-she had a very smart mouth, and was very defensive. FYI-you were not wronged in this situation-the customer was! Over the years we have purchased many cakes from this establishment-we will NEVER go back to this store. Friday 12/21 2:30pm read more

Wow don't know what happened to this place. We come in to get some ice cream and this kid with dark curly hair is high as a kite. Took over 15 minutes to get 3 cones and a milkshake. He had us repeat our order on every come and 3 times on the shake. Very disappointing. 330pm on Tuesday 5/29. And he gives me my shake 80% full read more

Literally pulled up in front of the store at 9:59 have my door open, and the employee looks and me and turns off the open sign and locks the door. I guess this location is doing so well that they don't need to help a customer with two kids wanting ice cream after a long day. Thanks to DQ in Orangevale for being open and delicious. I won't be back anytime soon. read more

Took my kiddos out for a little treat last night, and as always the staff was very friendly. I tried the cookie sundae for the first time, and let me just say, if you haven't tried it, you must. Make sure you have them warm the cookies first. This will always be our go to ice cream stop! read more

What Ice cream shop has their freezer broken for 3 months??? Then the employees are reluctant to help you. It smelled really bad in there too, because of the Togo's food. I will not be returning. So gross so messy, stinky and no good ice cream flavors. read more

Rude employees the freezer has been broken for months now I used to love coming here but not anymore. Horrible guest service and they need to fix the freezer. This is in a great location so I don't under why they don't care about there guests. read more

Baskin Robbins is some of the best ice cream you will ever have! There are LOTS of flavors to choose from. The staff is very friendly, willing to let you sample multiple ice cream flavors so you can make your choice. I'm a big Cookies and Cream lover, and they have excellent Cookies and Cream ice cream. I have recently ventured out and tried other flavors, I also highly recommend the Pralines and Cream, Cherries Jubilee, Pink Bubble Gum (great flavor for kids too) and Chocolate Chip Cookie Dough...so good! It is a bit pricey, so I go on Tuesdays, they do family scoop nights. You get a kid scoop for $1 and a regular scoop for $1.50...as opposed to their regular $2.50 for one scoop. Friendly staff and nice size scoops and great ice cream...I definitely recommend this place! :) read more

We usually come later in the evening/s for ice cream and it's always been good quality and a nice place to hang out. The people that run the place are friendly too. Lots of flavors as well as waffle cones dipped in chocolate; which I get often. read more

Today is National Ice Cream Day. There were no specials. When I asked they seemed a bit upset. Bought a cup of Daiquiri Ice. Refreshing My friend ordered a Cappuccino Blast. She would get it again. read more