This ice creamery has the perfect service. Ice cream is ice cream, no matter where you buy it, but I am always a go to for pralines and cream, only sold at BR. They have sit down tables and chairs. Very clean environment. The service is beyond professional and speedy! read more

My husband had ordered me a custom cake for my birthday party. He ordered and paid online. $80 later he went to pick it up and they did not have the cake. Despite having a confirmation number they said they never got the order. They told him to just pick a cake from their rack and they would refund the balance. I am so upset that I did not get my custom cake. Now we are stuck with some generic old cake that no one else wanted. We should have gotten a refund and a free cake out of it. Do not order a custom cake from here!! read more

Worst mint chocolate chip shake I've ever had. Girl just threw some milk in blended and called it good... gross

Very friendly and good service. The Oreo cold brew is really good highly recommend if you like coffee flavor.

I've been going here for a while for my delicious Oreo Milkshakes. However, this time was unlike the rest. It was 9:30pm I arrived when the establishment closed at 10. They refused to make milkshake due to the place closing "soon". There was literally 30 mins left and it takes 5 of those to make a milkshake. Will not be coming back, throughly disappointed. read more

I brought the fam here recently for some ice cream and have zero complaints. We arrived around 6 PM and were just in time as the place quickly filled up with a line out the door. The staff was courteous and worked quickly to alleviate the line. My sundae was perfect. Two scoops of great ice cream, hot fudge, with nuts, whipped cream, and a cherry. They hit all the marks and I was happy. Everyone else got a cone and they all agreed it was a great trip. Pretty basic review, but the place is clean, courteous, and the ice cream is cold. What else do you need? read more

Baskin Robbins - Sundae. - Ice Cream & Frozen Yogurt Near Me - Puyallup, Washington

I understand there's some young workers here but this place is slow and unprofessional. I don't wanna be standing around seeing workers having totally different conversations while im waiting for them to serve me. The people working here are immature and waste time chatting around instead of helping you and providing good customer service. Doesnt help that theyre always out of a certain ice cream when you go. read more

Not bad. Got the Wild and Reckless one scoop on a sugar cone:) Tasted pretty yummy- probably taste the same as any other baskin robbins! But I will give it 5 stars because my friend's friend stepped outside of Baskin Robbins and she saw free kitties next to Fred Meyers and ended up getting one! If it wasn't for us going to Baskin Robbins she would be minus one companion :) read more

Baskin Robbins - Wild N' Reckless Ice Cream:) - Ice Cream & Frozen Yogurt Near Me - Puyallup, Washington

I take my kiddo here very frequently. The employees are super nice and patient with her as she takes her time looking at all the flavors and sampling ice cream. They take their time explaining to her the flavors and all their natural flavors. I don't quite believe they're all natural flavors, but that's not the point. She's always been satisfied with her ice cream :) read more

The service here was awful and slow, i could see and hear the workers here gossiping and laughing. I couldn't even look at the menu for long because of the lady rushing me and staring at me the entire time. read more

Young workers put excessive levels of chili in my autistic sons "mangonado" drink this evening 8:30pm. The drink was pure red, not a speck of orange mango. It was so spicy he could not consume it and had to spit it out into a garbage in front of other customers. The workers refused to remake the drink for free, without the chili, and charged me for both drinks. They told me he should have known by reading the sign, and even after disclosing that he was autistic, they did not retract their position. I asked for the manager/supervisor's card and both employees refused to disclose the manager/supervisor's name and phone number. The female employee escalated the situation by raising her voice, adopting a tone of defensiveness and aggression, it was a very humiliating experience for my son and our entire family. If you are the supervisor reading this, you can expect a visit from the health department and to be contacted by the BBB. I recommend hiring adults to work alongside these children moving forwards. We have been customers for 11 years, since my boys were small children, we will not be returning. read more

One of the stores in the Fred Meyers strip mall, nice place to get some Ice cream on a warm dAY. The prices are ok, and the service is always good. I like the variety of Ice cream they have,here. read more

Baskin Robbins - Ice Cream & Frozen Yogurt Near Me - Puyallup, Washington

Yummy! Lots of flavors. The gals behind the counter were laid and offered good flavor combo suggestions. Quiet night but they kept busy cleaning stuff. Hours are open till 10 pm if you need that late night I've cream fix. read more

If I could give this place a zero I would! The customer service here is horrible! We got a cookies and cream milkshake and it was so runny it literally tasted like I was drinking milk. The girl said she was gonna make me a new one but she would need to charge me. Why would she charge me if the milkshake literally tasted like milk and was not thick at all! She continued to argue with me and finally the boy working said to just make her a new one and to use more ice cream. She scooped some ice cream and told the other girl to scoop it for me and she needs a lot cause she doesn't like the consistency (in which she used much attitude). Then she continued to complain about how it won't blend. Finally puts it in a cup and tells me my total. I said you just said you were gonna make me another one and after arguing with her the first one, I was under the impression that the boy just told me to make another one..if not I wouldn't have told her to make it as I wasn't happy with the first one! Finally another girl just said to just give it to her. Horrible horrible customer service! read more

Always hour classic Ice cream place! My favorite since I was a kid is the chocolate peanut butter! There are always big chunks of peanut butter that just melt in your mouth! It's amazing! They have something for everyone, even low sugar options! The shakes are pretty good, birthday cake is a personal favorite but they are fairly expensive . Id rather have a bowl of ice cream. They have half price ice cream on the 30th of the month for family night! So it's a nice treat for the kiddos and saves in the pocket book! The one thing that always stands out to me about this particular location is the customer service! These kids are always so nice, attentive and out going. It's them that keeps me going back there. Keep up the great job guys! read more

I love all the flavors of the ice cream I would recommend to try the moose cake from br

Super awesome watching a teenager damn near burst in to tears because she was refused a refund by an employee because of a "policy." Two scoops mashed crudely into cups and were spilling over the side. The girl had walked outside to an obviously irritated parent that didn't want to pay for it. I would have asked for a refund too, but apparently the refund was refused due to the employee not being able to,"verify if the ice cream had been licked." Another patron offered to pay for it, and the employee rudely interjected stating she had already paid and wanted a refund. People come in here to escape the their lives for half a second and have a little joy. read more

I've been going here for the past 7 years now and my family and I have never had any problems with this place until yesterday 06.06.17 at 4 PM, I took my family there cause Tuesdays it's family night. Here's why I gave them a low rating. 1.) While my wife and I was paying we found out it Family Night was canceled with a little sign posted on the side of the ice cream glass case not really visible but we promised our kids ice cream and so we paid $17.00 and some change to be exact. So my daughter wanted sprinkles which this one lady was going to do but then the other cashier "Tikki" runs towards the counter and says that will be 0.54 cents. (Now we already spent $17.00 & you gone charge us for sprinkles ??!!) 2.) My daughter had to use the restroom and there was an out of order sign on the restroom door. I asked "Tikki" is someone in there cleaning the restroom cause my daughter needs to go he says "No it's not working at all ". Needless to say to a dire emergency I took mt daughter in there anyway and the restroom was perfectly fine. It was clean and functioning very well. 3.) I had purchased 2 scoops with a Waffle cone and when I bit into it, it was staler than a loaf of bread. So I went to the register and like clockwork good ol "Tikki" ran to the counter. I asked him when will they be making fresh waffle cones cause this is one definitely old. He says: We're not making anymore today. Now at 4 PM I found that hard to believe so I asked him when was the last time they made these waffles cones ? Tikki said: 2 Days ago, so now I'm mad because he knew they were bad and sold it to me anyway. I then said to him: I would like to have my money refunded back to me. He stared at his co-worker then me and said get this: We don't do refunds all sales are finals here. I said: No it's not you sold me an old product and you're not trying to give me a new ice cream cone or nothing. Tikki then said: We gave you the cone for free so what are you bitching about ? Yes he actually said that to me so to keep from going to jail for shoving this ice cream cone down his throat and ramming his head into the register I just threw it away. 4.) I saw his name tag said Tikki which I knew wasn't his real name. So I said to him I know Tikki is just your nickname what is your real name. He says: All you need to know is that my name is Tikki. So in short if you go there and happen to see a young guy who looks like a Pacific Islander with the name tag Tikki DO NOT PATRONIZE business there until he is fired. read more

My husband an I went in to get a milkshake today and we were helped by a sweet blonde girl. As we waited we noticed one of her coworkers (wearing glasses) not treating her so well and decided to write a review. Everyone need to respect each there because even customers notice. What a shame. read more

Our family of 5 went there about a half an hour before closing and we were amazed at how nice the staff members were. It's rare to see young people maintain great attitudes and excellent costumer service all the way until closing time! Bravo to Gwen and the other two guys on staff for a job well done! read more