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    Baskin-Robbins

    2.9 (59 reviews)
    Closed • 11:00 am - 10:00 pm

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    The $6 sundae.

    Stopped in to treat myself after knee surgery and was disappointed. The sundae was extremely small (more like a child's size) with barely any hot fudge, yet it was $6. Service was the bigger issue. The employees seemed more focused on their conversation than helping customers. When my husband was ready to order, he was told the other employee could help him. Why didn't the employee ask to help my husband herself? It felt like he was being reprimanded. After we paid and said "thank you," we were ignored until I repeated it louder. We were the only customers, yet it felt like we were interrupting them. Unfortunately, this hasn't been a one-time experience--customer service here consistently falls short.

    delicious!
    justice k.

    Absolutely amazing experience at this Baskin-Robbins location! I placed a cake order and was really impressed by how helpful and friendly the staff was. There were two employees working a young man and a young woman both of whom went out of their way to make sure everything was just right. They helped me customize the cake exactly how I wanted it, offering great suggestions and making the process super easy. After placing the order, I decided to get three smoothies and they were delicious! They came out really fast and were made with real fruit, which made such a difference in taste and quality. Everything was fresh, flavorful, and refreshing. I'll definitely be coming back. Highly recommend this location for both the service and the treats!

    Brought baby for ice cream!
    Sarah D.

    This could have been a better experience... There was two girls working very slowly and we must have showed up at a busy moment. The ice creams were spread out throughout the store so it was very inconvenient chasing my little one going in and out of all the customers. At the end of the day the Ice cream was great!

    a menu and a television
    Jessica U.

    We actually stopped by and grabbed a couple pints of ice creme after a family funeral. May be weird to some yes but the way we honor our cousin who we would always grab ice creme with. This place is pretty big in size and they of course have the large selection of ice creme to choose from. The Line process is a bit weird if I do say so myself tho but it could be a under staffing issue that can easily be fixed if they hired more people. ( but I am aware that most people don't wanna work these days.) The workers were friendly even if it did take a min to get our ice creme but its okay since it was good. We've been coming to all different locations of Baskin robins for years so it had always been a family favorite of ours.

    Hair in my cake
    Jackie A.

    DO NOT!!!! Buy your cake here because it comes with hair and apparently it depends if the hair is baked into the bread or the ice cream whether the owner gives a crap. I explained I live in Oakdale and work in Modesto and I could not bring the cake back and let it melt in my car and she didn't care. It's not worth $50 to fight over this but I do want people to know I would go somewhere else maybe cold stone to get your cake next time. I can see why they didn't have any customers when I was there.

    Open goes shoes and a food and beverage establishment. Baskin Robbin's

    Went in for a gift card (I was told they only accept cash) there was only 1 person behind the counter, which is fine, my problem was the lack of, followed by terrible customer service. Employee Melissa did not once greet me or the other customers waiting. She did not apologize or acknowledge the long wait. Then after ringing me up she crumbled up my receipt that I asked for and then handed it back to me in a crumbled ball. This employee was very rude and VERY unprofessional. And she was wearing open toed shoes at a food and beverage establishment.

    Baskin Robbins Banana Royale 5/7/24 6:30pm

    I don't know how the manager allowed the food preparer to have long fake nails while cutting my banana for my banana royale and they're not dressed appropriately as a food server I hope to see improvement or I'll have to report your establishment at California Department of public Health Servicess 1-800-495-3232

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    7 years ago

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    18 years ago

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    5 years ago

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    10 years ago

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    10 years ago

    Giant location, cake decorations on point, and they're super willing to work with you!!!

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    8 years ago

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    14 years ago

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    5 years ago

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    4 years ago

    always such friendly staff when i come in! i live closer to the Riverbank location but prefer this one because of the customer service!

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    6 years ago

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    9 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    7 years ago

    Store was not clean. Restroom was out of order. Refused disabled customers use of employee bathroom.

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    12 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - Baskin-Robbins

    Review Highlights - Baskin-Robbins

    “I was helped by a girl think her name was Issa and she was very friendly.”

    Mentioned in 2 reviews

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    Ice Cream - 1 scoop of coffee caramel oreo

    Ice Cream

    3.6(264 reviews)
    5.4 mi
    •$

    My family visited Ice Cream Company & Grill in Modesto a couple weeks ago. We ordered The Clown…read moresundaes for the kids, Oreo Brownie Sundae and Small sundaes for the adults, and a Chicken Avocado Sandwich. All of the ice cream was delicious, and most impressive was the sandwich. It's an "order at the counter" type of establishment, but there is plenty of seating and self-serve ice water available for the guests. They also hire folks with barriers to employment, including individuals with disabilities, and partner with the county in a job training program for young persons with disabilities. I love knowing I'm supporting this effort with my patronage. I would highly recommend all of the ice cream and we'll definitely be back for the Chicken Avocado Sandwich!!

    I came to check out the ice cream co for the first time in MANY years to find Waldo, and I'm glad I…read moredid. I appreciate that they have done non dairy ice cream options in the menu. That was big reason I hadn't come in so long. I have not tried the food or even really looked at the menu so I'm not sure about plant based options. The service was great. I looked around for Waldo, got my stamp, then ordered ice cream. I got the non dairy mint and cookie, it was delicious, 10/10, no notes. I'm not sure if they rotate non dairy flavors or just keep their staple options on the menu. I'll have to go back to find out. The inside is probably the same as it's been for many years. It's got a very old school vibe, I dig it.

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    Ice Cream
    Ice Cream - Clown sundae

    Clown sundae

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    Yogurt Mill - Heavenly vanilla with strawberries and graham crackers

    Yogurt Mill

    3.7(272 reviews)
    3.0 mi
    •$

    Absolutely love, love, love some yogurt mill !…read more I enjoy coming here with my girlfriend when we like some frozen yogurt, we get the pineapple flavor which is absolutely so delish ~ I recommend you trying it out if you haven't already, I promise you it would change your mind for the other flavors if you like something a little fruity There is a sweet girl behind the counter always, she is the sweetest soul ever ! Great customer service :)

    It's been many years since my last review and yogurt mill has evolved. They have so many non dairy…read moreoptions on a regular basis now. I come often so I appreciate the rewards system. Download the app, sign up, scan your barcode, earn swirls, get $5 or $10 off an order, and a reward on your birthday I believe. You no longer have to call ahead for flavors, you can go on their website, instagram, or Facebook. I get the açaí bowls pretty often, they are yummy. I sub the coconut granola for regular granola. I most recently ordered the vanilla oat milk with the non dairy peach and it was delish, think peaches and cream. I also love the non dairy orange flavor with the vanilla oat milk, takes me back to the Orange Julius days. The drive through line is frequently very long, but I've accepted it. It is the yogurt mill way. If you choose to sit in the drive through line, whatever your reasons, car full of kids, a sleeping baby, a disability, you need to catch up on texts or emails, it truly doesn't take that long and it's nice to have the drive through option available. The staff is friendly and helpful. I remember coming to yogurt mill in high school and my friends working, 20 some odd years ago. I love, love, love the nostalgia this place brings me. There is inside and outdoor seating available. It's usually not so busy that you can't find a seat. I've literally never had an issue when I wanted to dine in. There's a water bowl for pets if you happen to have a dog with you. We sometimes cruise the Virginia corridor with the doggies, so it's a thoughtful touch that they have that available for fur friends. The music is present but not overwhelming, can't say that I've ever really even noticed it. Check it out, explore the flavors and toppings or stick to the classics, the world is yours. Remember you can ask for a sample if you're curious.

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    Yogurt Mill - Sample versus actual.

    Sample versus actual.

    Yogurt Mill
    Yogurt Mill

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    Baskin-Robbins - icecream - Updated October 2026

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