Cancel

    Open app

    Search

    Baskin-Robbins

    2.9 (58 reviews)
    Open 11:00 am - 10:00 pm

    Order Baskin-Robbins Takeout or Delivery

    Baskin-Robbins Photos

    Business Info

    You might also consider

    Recommended Reviews - Baskin-Robbins

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    You can see the amount of ice chips in this pic. Not bubbles, ice. It tasted like someone poured creamer in my shaved ice.
    Crashburn 3.

    I haven't gone to Basking Robbins in years, but tonight I ordered a "Cappy" after shopping next door which is vanilla ice cream, fudge and caramel. After eating the whipped cream top which had very little caramel in it, within 3 minutes the shake SEPARATED and was bland as it was mostly ICE!! Each sip contained not ice cream, but mostly bits of ice. This "shake" was mostly water! I grabbed a spoon to check is their was ice cream or fudge at the bottom...Nope!Nothing. It wasn't an ice cream shake, it was watered down, artificial cup of sludge that I threw it away while it was still almost half full. How disappointing. I had a Jack In the Box shake over the summer which was a far, FAR and away superior shake for the same price. Actually, I shouldn't compare the two as what I had tonight wasn't a shake. Never again will I buy from Baskin Robbins!

    Brought baby for ice cream!
    Sarah D.

    This could have been a better experience... There was two girls working very slowly and we must have showed up at a busy moment. The ice creams were spread out throughout the store so it was very inconvenient chasing my little one going in and out of all the customers. At the end of the day the Ice cream was great!

    a menu and a television
    Jessica U.

    We actually stopped by and grabbed a couple pints of ice creme after a family funeral. May be weird to some yes but the way we honor our cousin who we would always grab ice creme with. This place is pretty big in size and they of course have the large selection of ice creme to choose from. The Line process is a bit weird if I do say so myself tho but it could be a under staffing issue that can easily be fixed if they hired more people. ( but I am aware that most people don't wanna work these days.) The workers were friendly even if it did take a min to get our ice creme but its okay since it was good. We've been coming to all different locations of Baskin robins for years so it had always been a family favorite of ours.

    Hair in my cake
    Jackie A.

    DO NOT!!!! Buy your cake here because it comes with hair and apparently it depends if the hair is baked into the bread or the ice cream whether the owner gives a crap. I explained I live in Oakdale and work in Modesto and I could not bring the cake back and let it melt in my car and she didn't care. It's not worth $50 to fight over this but I do want people to know I would go somewhere else maybe cold stone to get your cake next time. I can see why they didn't have any customers when I was there.

    Open goes shoes and a food and beverage establishment. Baskin Robbin's

    Went in for a gift card (I was told they only accept cash) there was only 1 person behind the counter, which is fine, my problem was the lack of, followed by terrible customer service. Employee Melissa did not once greet me or the other customers waiting. She did not apologize or acknowledge the long wait. Then after ringing me up she crumbled up my receipt that I asked for and then handed it back to me in a crumbled ball. This employee was very rude and VERY unprofessional. And she was wearing open toed shoes at a food and beverage establishment.

    Baskin Robbins Banana Royale 5/7/24 6:30pm

    I don't know how the manager allowed the food preparer to have long fake nails while cutting my banana for my banana royale and they're not dressed appropriately as a food server I hope to see improvement or I'll have to report your establishment at California Department of public Health Servicess 1-800-495-3232

    a woman sitting at a table

    3 stars is for the ice cream I feel like the employees should at least wipe down the tables after the customer leaves this is freaking nasty looks like pubes on the table smh

    Ice cream pizza!

    See all

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    always such friendly staff when i come in! i live closer to the Riverbank location but prefer this one because of the customer service!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Giant location, cake decorations on point, and they're super willing to work with you!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Store was not clean. Restroom was out of order. Refused disabled customers use of employee bathroom.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Oscar S.
    128
    19
    1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mehndi M.
    58
    288
    336

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Baskin-Robbins

    Review Highlights - Baskin-Robbins

    I was helped by a girl think her name was Issa and she was very friendly.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Ice Cream & Frozen Yogurt 2,557 times last month within 10 miles of this business.

    Verify this business

    Cold Stone Creamery

    Cold Stone Creamery

    3.2(80 reviews)
    3.0 mi
    $

    This Cold Stone is my favorite! Whether I order online for delivery, pickup, or actually go in to…read moreorder - they always do a fabulous job! I order the same thing every time (Mint Mint, Chocolate Chocolate Chip w/chocolate shavings instead of brownies) and it's perfect every time! I should have reviewed sooner but I had a wonderful experience today that really pushed me to review! I walked in with my young son today a few minutes after opening. Alexis was soo helpful. They told me that kid scoops were an option - which I didn't know! And then proceeded to chat with me while making our ice creams. They were cheerful and made me feel so welcome and glad I brought my son in! I've worked in this industry and know how tough it is, Alexis, and everyone else I've seen in this store have always been so great! We will absolutely be back soon!

    Went in with my family and kids to take home some cups of ice cream. The young man helping us, had…read moreglasses and a back brace on, he was very unfriendly, annoyed or seemed bothered at us even being there. I asked for marshmallows on my sons ice cream and he then told me "they are going to just fall off" i asked him if he can put them in a lid and just cap the ice cream cup, with no response from him, he just walked away bothered. This trip to the ice cream shop was a reward for my kids and the service was just rude and not welcoming. Definitely won't be going back to this location. I removed myself and my kids and had my husband finish up the order because i too work in costume services and i could see how we were a bother. The young man also discredited our reward, for we had $5 off. I thought cold stone encouraged employees to be kind and welcoming to all costumers. I think the mission and values need to be looked over

    Photos
    Cold Stone Creamery
    Cold Stone Creamery
    Cold Stone Creamery

    See all

    Dairy Queen Grill & Chill

    Dairy Queen Grill & Chill

    1.9(146 reviews)
    5.1 mi
    $

    Initial reaction of the place: The guy at the front seems…read morelike he isn't interested in customer relations at all. Surprisingly, I think he is the manager or owner. He was tending to other "side work" instead of greeting and helping the customers. Not just us, but I witnessed it with other patrons. To be honest, we only came in because we had a coupon. It was buy one get one for 99 cents (any size Blizzard). I haven't had DQ in forever! I'm not sure if I have been to this location before. We ordered two large Blizzards. One was Choco Dipped Strawberry (as photographed). It was ok, but the guy described it as strawberry with chocolate chips. It was not! The "chips" were more like chocolate shavings, and the strawberry flavor was compote, into vanilla "ice cream". I put quotation marks because I'm sure it is more milk than cream. It was a decent flavor. However, without a coupon, two large blizzards would have been a total of about $16.00! That doesn't include anything else, NO FOOD or other treats. Just two blizzards!! The other blizzard we ordered was The Royal Ultimate Choco Brownie Blizzard. That comes with brownie pieces, choco chunks, and cocoa fudge. I asked nicely for the cocoa fudge on the side. He immediately said that is not possible. I call BS on that! I think he just didn't want to deal with the hassle. So, we still paid "an arm and a leg" for missing ingredients. Great! SMH/eye roll. The ambiance is nothing to write home about. It was clean, the television was on a little too loud. There was only one other customer in the restaurant to start and a few trickled in after. Yet, the employee still seemed too busy to bother greeting and asking if they needed help. He seemed to be tending to the "not-too-busy" drive-through, and wiping down the front counter. We let the one customer go ahead of us, then had to wait a while before he came back to take our order, even though we were clearly ready. Not a "Be right with you" or "Sorry for the wait". Final verdict: Won't be back. Other than maybe to use coupons. It is super expensive for just a little treat.

    This place is bad food looks like it's microwaved burgers are horrible if you want crap food this…read moreis where to go chicken strips horrible I can't believe this place stays open the only thing good is ice cream

    Photos
    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill

    See all

    Baskin-Robbins - icecream - Updated May 2026

    Loading...
    Loading...
    Loading...