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    Cold Stone Creamery

    3.3 (15 reviews)
    Closed 11:30 am - 11:00 pm
    Updated 2 months ago

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    Julissa

    I came in with my friends and Julissa Mendoza attended us. AMAZING service and great ice cream. She's really funny too. Very fun to hangout here, definitely recommend.

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    1 year ago

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    Coldstone C.

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    3 years ago

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    4 years ago

    My favorite place for ice cream, very nice and large store, great location and service, will definitely will be going again.

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    3 years ago

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    3 years ago

    Soscant and Kabir!!! Holy shit they have great customer service! I would recommend to you all to visit this location.

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    Ask the Community - Cold Stone Creamery

    Smallcakes Cupcakery

    Smallcakes Cupcakery

    4.3
    (160 reviews)
    15.4 mi
    $$

    High quality and great service. Worth the drive. Online ordering works very well. Wish this…read morebuisness a prosperous future.

    I ordered a custom heart shaped cake and was very clear about what I wanted: whipped cream frosting…read moreon the outside and chocolate ganache filling with caramel and pecans on the inside. I even told them I don't like buttercream because it's too sweet and that I didn't want it anywhere on this cake. When I placed the order, they asked if they could add a little buttercream to the outside for texture. I said okay, but only a tiny bit mixed with the whipped cream. What showed up was all buttercream on the outside with zero whipped cream. When I asked about it, they told me it was whipped cream. I know what I'm tasting, and so did my guests. It was definitely buttercream. The inside was even worse. There was some ganache but barely any. The further we cut into the cake, the more buttercream we found. I did not want buttercream inside the cake at all. I barely agreed to a little on the outside and they didn't even respect that. The photos show it clearly. The further we cut, the messier and more uneven it got with just buttercream and buttercream. One slice had a thin layer of ganache with barely any pecans or caramel. Everything else was buttercream. I picked this bakery because I had a good experience with them the first time. The design looked nice, but the cake itself was really disappointing. Way too sweet from all that buttercream I specifically said I didn't want. I gave them detailed feedback with photos. Instead of owning up to it, the decorator got defensive. He said he used buttercream as glue to hold the cake together. But that doesn't make sense. If ganache worked fine as glue on my first order with them (which had no buttercream inside at all), why couldn't he do the same thing this time? He just chose to use a lot of buttercream instead of actually following what I asked for. I even sent more photos pointing out exactly where the problem was. But they still insisted it was whipped cream. My guests noticed it too. So are they lying? Management offered me a 10% discount on my next order. That doesn't help. I paid for a cake that didn't meet what I asked for and it ruined my event. I asked for a 50% refund which seemed fair. They read the message but never answered. Just complete silence. If a bakery is going to charge premium prices for custom cakes, you need to actually follow what the customer asks for. I was crystal clear about what I wanted. That's literally the whole point of a custom order. They like to ignore customers when there's an issue. I was ignored at first, then only responded after I pointed out how unprofessional they were handling things. That's when they offered the 10% discount. But the moment I asked for a fair 50% refund, they ghosted me completely. No response, nothing. That says everything you need to know about how they treat customers who have legitimate concerns.

    Photos
    Sugar free homemade ice cream!
    Sugar free homemade ice cream!
    Assorted cupcakes event set up!
    Assorted cupcakes event set up!
    Yummy homemade ice cream!

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    Yummy homemade ice cream!

    Cold Stone Creamery - icecream - Updated August 2026

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