Initial reaction of the place: The guy at the front seems like he isn't interested in customer relations at all. Surprisingly, I think he is the manager or owner. He was tending to other "side work" instead of greeting and helping the customers. Not just us, but I witnessed it with other patrons. To be honest, we only came in because we had a coupon. It was buy one get one for 99 cents (any size Blizzard). I haven't had DQ in forever! I'm not sure if I have been to this location before. We ordered two large Blizzards. One was Choco Dipped Strawberry (as photographed). It was ok, but the guy described it as strawberry with chocolate chips. It was not! The "chips" were more like chocolate shavings, and the strawberry flavor was compote, into vanilla "ice cream". I put quotation marks because I'm sure it is more milk than cream. It was a decent flavor. However, without a coupon, two large blizzards would have been a total of about $16.00! That doesn't include anything else, NO FOOD or other treats. Just two blizzards!! The other blizzard we ordered was The Royal Ultimate Choco Brownie Blizzard. That comes with brownie pieces, choco chunks, and cocoa fudge. I asked nicely for the cocoa fudge on the side. He immediately said that is not possible. I call BS on that! I think he just didn't want to deal with the hassle. So, we still paid "an arm and a leg" for missing ingredients. Great! SMH/eye roll. The ambiance is nothing to write home about. It was clean, the television was on a little too loud. There was only one other customer in the restaurant to start and a few trickled in after. Yet, the employee still seemed too busy to bother greeting and asking if they needed help. He seemed to be tending to the "not-too-busy" drive-through, and wiping down the front counter. We let the one customer go ahead of us, then had to wait a while before he came back to take our order, even though we were clearly ready. Not a "Be right with you" or "Sorry for the wait". Final verdict: Won't be back. Other than maybe to use coupons. It is super expensive for just a little treat. read more

Dairy Queen Grill & Chill - Large blizzard (choco dipped strawberry) - Ice Cream & Frozen Yogurt Near Me - Modesto, California

This place is bad food looks like it's microwaved burgers are horrible if you want crap food this is where to go chicken strips horrible I can't believe this place stays open the only thing good is ice cream read more

I arrived one hour before closing on free cone day and the doors to dine in were locked. There was people inside though with the workers. Whatever, i went through the drive thru expecting a free cone since they locked the inside, only for a worker to tell me there are no more cones and they ran out. Mind you!! They had no sign anywhere saying "sorry for the inconvenience, we ran out of cones" absolutely wasting every bodys time. I understand the workers are pissed and annoyed they have to give free ice cream all day but at least put a sign before the day is over if you run out dxmn. Never getting my business again read more

Service!!! Communication is important. If you experiencing delays let the customer know instead of "we're working on it". We ordered only ice cream products and waited 45 minutes!! I noticed they had to change out the ice cream machines. And when the products started coming out finally they skipped our number. They went ahead 6/7 numbers. Ours was dropped off the cue. No apologies, no compensation...nothing!!! read more

General manager Gurdeep (spelling may be incorrect). Extremely rude. Clearly doesnt know how to deal with customers and wouldn't rather lose a sale than make it right. No wonder this place never gets any business. read more

Really really bad! Not the Dairy Queen I remember! My son ordered a banana shake, and it was $7 for 12 oz size. The whipped cream is fake, and the ice cream was watery and tasteless! He went back and exchanged the shake for a banana split, yet he paid 3 more $$$ When we got home he was excited to eat his dessert, to our surprise it was more like a banana split soup! Gross watery mix of ice cream sauces and fake over sweetened cream!!!!!! Never again, will neither of us go back!!! read more

Dairy Queen Grill & Chill - Watery bannana split!!!! - Ice Cream & Frozen Yogurt Near Me - Modesto, California

I ordered in the drive thru. Blizzards were great, especially since this is my first time trying DQ. Food was pretty soggy in grease but it was okay. I can't say more because I only went through the drive thru but this place was not great but not bad. read more

Dairy Queen Grill & Chill - Drive thru - Ice Cream & Frozen Yogurt Near Me - Modesto, California

Went there and the young girl at the counter that helped us made the whole visit such a let down had a horrible attitude and we were very excited as it was our very first time there then when I asked for a to go bow having my hand reached out for it proceeds to throw it on the counter food was great but like I said her attitude made the visit not so great! read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Modesto, California

I only come here for the Blizzards. Which I love. Will never get any ice cream here with brownies. They're not real brownies. They're more like fake brownie balls. read more

Ice cream is tops Very refreshing on a hot day makes me feel like a kid again Easy stop reasonable price read more

Love this place for chicken strips and Pepsi freezes! Of course the ice cream is fantastic! Usually go through the drive thru.

Mangers a punk everyone else is nice and helpful. I wish they would hire someone new to replace him he seems like a problem. Last time I got my food from him it was meager portions and he was harassing me about using my rewards account lol read more

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Came back a week after having a fantastic dinner for lunch. This time we tried the shrimp basket, the regular chicken tenders with no sauce on them, got a side of gravy sauce and their queso sauce. The gravy was great and the queso was just okay. The mint Sunday was nasty. I had a New York cheesecake and strawberry blizzard and it was delicious just as I remember them being. The restaurant is clean and the people that work there are really nice. read more

Just went there literally less then 10 minutes ago. Got myself a wild Alaskan sandwich combo with a starry because no sprite. Anyways I was eating my food and drinking my soda minding my own business till I open the lid of my soda to eat the ice. There's a bug a cockroach literally still alive!!!!!! I knew I should have gotten something else but wthhhh gross. I went back to ask for a refund and some dude name GURDIP. Said he's not gonna refund me my meal but give me another soda. read more

Dairy Queen Grill & Chill - A COCKROACH IN MY SODA. - Ice Cream & Frozen Yogurt Near Me - Modesto, California

Highly suggest Better staff. Worst service ever! Went thru the drive thru, should've just left when i heard the car in front of me repeat "soft serve " at least a handful of times. But already cars behind me... I attempt to order after the usual "order when you're ready" The kid on drive thru says "hold up, not yet." ??? Finally order. He repeats the order and says he'll have total at window. No problem. I get to the window, pay, and verified that the cheeseburger will be plain. He mumbles she didn't order that. Looks at me like we can't change it. I said I need that plain ( otherwise my daughter won't eat it) He goes back and I hear him say, " she wants it plained but she didn't order that!@ Then hands us out order and says that's all. I said "no I ordered a Oreo blizzard " He runs back to another employee, mumbled she didn't order that. That girl comes told her he even repeated it, she like it'll be $7 something. I'm like no I ordered it and that's his mistake. She's do you want it for free? I said, I ordered it, he heard & repeated it. It should be on there. They look at their screen, no it's not. I said where's my receipt. She walks back to get the manager, same story, even more idiotic. No receipt, bad very bad customer service. Watching the crew as I was waiting, they were all kids, all hurrying to get out of there. Now I did fast food as one of my first jobs, so I can say I can relate to being a kid working on a Saturday night. But please they are getting paid $20+ an hour and can't get their job right??? Never again! read more

Dear Management, My previous review was carefully written after a 3rd visist. I will not give it ianother try. I encourage you to try eating your food at this location, your review would be the same. Have a nice day. read more

Staff failed to turn blizzard ($9.00) upside down. I asked for and received a coupon for a free one. Attempted to redeem and owner was rude, didn't accept the coupon. He said that "staff was new and forgot to turn the blizzard upside down." Therefore he would not honor a replacement coupon. Sounds trivial but principal and customer service were rudely ignored. Will not return to Oakdale rd. location. Had to note at least one star to post, however, I would have entered 0 stars!! Now DQ cust serv has since posted to my review, asking me to reach out to Cust Serv for resolution. FUNNY, I've contacted them twice and told I would have a rep call me. 3 WEEKS now, no return call from Cust Serv. Not a great eat way to keep business DQ!! read more

The service was very good, and cashier was very nice. Got a Cheeseburger and a Blizzard, food was amazing. Don't know why this has 1 Star.

This place is very hit and miss. Last night I ordered a burger, no combo. The girl closed finalized the order and asked us to come to the window. I said I wasn't done ordering. She said you have to at the window. I get to the window and ask them... how am I supposed to know what's on the menu? She said I could circle back around and get into line again. Gee thanks. I think the girl was new but the others clearly weren't and could have tried to help her. read more

Food amazing stuff amazing the service was so quick and is always perfect this is our new favorite place we come from Oakdale just to eat here my 7 year old son and our special needs sit still and he eats his food the staff are always friendly and they have a great smile I recommend this place 100% read more

I always enjoy their ice cream all varieties. I have recently found that their $7 meal cannot be beat. As prices continue rising you can't find a deal like they're special. You can choose chicken tenders or a cheeseburger which comes with French Fries, a drink and an ice cream sundae. What an amazing deal! read more

I ordered through door dash a large rotisserie grilled chicken bites that was supposed to come with fries, Texas toast and ranch dressing. I only got the chicken bites. I also received my blizzard. But no fries, no Texas toast and no ranch. I called and called. Left a message. No response. This is a Dairy Queen issue, not door dash as the bag was taped shut. It's what was put in the bag. Someone needs to contact me! read more

Dairy Queen Grill & Chill - The little itty box my chicken bites were in. - Ice Cream & Frozen Yogurt Near Me - Modesto, California

Went in this evening ordered chicken strip meal and it comes with one gravy and I wanted to order another and a friend was going Tom place an order same as mine chicken strips with the gravy and this rude manager that was In The back started screaming about the gravy saying no I don't have no more to bad I'm not doing it. WTH. So u you'll loose out on an order over ur anger about gravy u got some major issues. My friend didn't order and if I hadn't paid I would've cancelled by order. This was my last time Coming here. Get new owners or manger No wonder every reviews one star read more

Ordered Cheese burgers however my order ended up with Flamethrower burgers. I Said my order twice oh. Very dissatisfied. Not to mention how awful we feel after a couple of bites. read more

I know it's cold, but taking my kiddos out for dessert is a treat. Everyone was craving Blizzards from Dairy Queen. We ordered 3 and always look forward to seeing them get flipped upside down (just in case one will fall out, LOL). When the Blizzards were handed to us (we were in the drive thru) one of the cashiers picked them up from the counter and handed them to us, without flipping them upside down. When I asked the other cashier who also just handed us the last blizzard if we get our free Blizzard on our next visit, per their policy, she said she would talk to her manager. The manager was the first person who handed us the first two Blizzards. She said she did flip the first Blizzard. When I told her she did not, she said she had and was not going change her stance. Instead of arguing with a liar in front of a car full of kids, I left. I wanted to be the better example of an adult than the Dairy Queen employee. While the Blizzards were mediocre, I would NOT recommend this location. This whole experience deserves a negative rating. read more

Dairy Queen Grill & Chill - A Blizzard and the original receipt - Ice Cream & Frozen Yogurt Near Me - Modesto, California

If I could leave 0 stars I would. Omar took our order and I could not express the amount of rudness he had. We pulled up to the speaker to order and was greeted by a " did you not here me calling you". Mind you we had NOT even made it to the ordering speaker. Very disappointed with the poor customer service. Not a good experience ordering through drive thru after driving far to get there. read more

Old review: BEYOND RUDE ! Eveytime i go al my food is good but survce isnt good. Just go to yogurt mill! TRUST ME Updated review: so I decided to give Dairy Queen another shot and it was really good! I had way better service - it was a little slow for only 2 car in front of me but the employees were right on it and where supper nice and fast ! Glad to see a change read more

Dairy Queen Grill & Chill - Mint Oreo blizzard - Ice Cream & Frozen Yogurt Near Me - Modesto, California

Blizzards are good. Service is hit or miss. Please trim the drive-thru bushes. It's ridiculous.. McDonald's is garbage, but at least the outside is appealing to look at and you don't have to worry about scratching your car. read more

I went through the drive thru and ordered a large blizzard with Butterfinger and Reece's Peanut Butter Cup. I get to the window and a young blonde gal handed me my blizzard. I handed her my money as I asked her aren't you supposed to turn it upside down?? She just smiled and said yes. So I said "aren't I supposed to get it for free??" So she told me to just come back through and tell them what happened. So two days later I came through the drive thru. I told them what happened, I told the manager! I even had my receipt and showed them. He told me I'm not getting a free blizzard!! He argued with me and was very rude!! So, I'm embarrassed to say it, but I got rude back. But unless this is made right, Dairy Queen has lost my business forever!! I called and left a message on the 866 number with no response!! UPDATE: It doesn't do a bit of good to write to the "owner" when he is the one who refused to give me a free blizzard! I'm not the one who knows the rules on how I'm supposed to get a card for their mistake, the employee is!! I refuse to jump through hoops when I did everything right. I have since taken my business across the street to Yogurt Mill where they are polite. Also my roommate, daughter, grand daughter have stopped going to DQ!! I hope it was worth it!! read more

We love their ice cream. They have updated their facility. It's clean and very nice. Associates were friendly and helpful. Quick service. Great to take your children or grands. They loved it! read more

first time trying angry chicks and it exceeded expectations. Was amazing and flavorful definitely coming back again. The service was good and fast. Food came out hot and ready in 4 mins tops. And the overall vibe of the place was good. read more

Dairy Queen Grill & Chill - Chicken Sandwiches - Ice Cream & Frozen Yogurt Near Me - Modesto, California

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Go to my community Dairy Queen politely ask for a desired menu order yet couldn't receive what I want it because I don't know I don't know if the workers or next time before leaving making sure I got the right order but yeah, one star out of five it will be searching for a dairy queen with great service and offer crunch cones. read more

Dairy Queen Grill & Chill - I politely ask for American cheese yet cheese is mixed with cheese not desired taste. And as we can see what's the buns ? - Ice Cream & Frozen Yogurt Near Me - Modesto, California

The burgers we got were slightly warm and you could tell they had been previously cooked and refrigerated and then warmed up a little but still cold in the middle. My grandson got a hot dog and asked for some mustard because it came completely plain. The mustard packets were so old they wouldn't even squeeze out of the pkg. The french fries and ice cream was really the only good thing about this $40 lunch. I do Not recommend the food but it is dairy queen so the ice cream was good. read more

I went today and ordered 2 Blizzards. The new peach which there was hardly any peach flavor and Turtle Pecan I do not know where the caramel was and the chocolate shavings were hard to find but it had lots of nuts. Both blizzards were pretty much Milk shakes, there would have been no way they could have turned them upside down. Very disappointing. read more

They have boxes of dilly bars in 4 flavors cherry, chocolate, heath, butterscotch and buster bars. It's novelty ice creams so yum.

Although we enjoy the food and desserts here. I must Admit that the morning manager at the drive thru is beyond the rudest individual we have ever come across. It's becoming a chore to deal with these types of situations, we're supporting businesses to be treated so poorly. read more

I dread going to this place solely based on customer service. The food is good but the owners and employees are beyond rude. It also seems like every time I go there, I'm always overcharged. ALWAYS ask for your receipt! Here's a picture of mine. It makes absolutely no sense. I only go there because my kids love it but I try to avoid this restaurant at all costs. I wish there was another DQ in Modesto. read more

Dairy Queen Grill & Chill - Do the math. Someone is stealing money. - Ice Cream & Frozen Yogurt Near Me - Modesto, California

I rarely went to Dairy Queen as a kid so in my eyes DQ was fancy and McD's was normal. I re-tried DQ's marshmallow sundae ($3.09) recently and it wasn't anything special. The soft serve ice cream even had some large ice crystals in it. So I guess I wasn't missing much. read more

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Went here to order 5 blizzards and a small ice cream for the family through the drive thru. They tried to give us all 6 ice creams with no trays. Had to ask them multiple time just for that. They over filled the blizzards and they immediately started melting in our hands. Every time we asked for lids they ignored us. By the time we got home the blizzards were melted all over the trays and myself. This will be the last time we go here. They were unprofessional, rude, and apparently lack common sense. read more

Will Never Do Business Here Again! My husband goes to get food, ordered, and tried getting a water bottle but they said it was out (remember this). They park him and forget part of his order when they bring it out. He tries calling them and knocking on the door and gets ignored so he has to go through the drive through and wait all over again. Fast forward my toddlers are eating their meals, daughter drinking her milk, and my son notices his milk is spoiled. I called the restaurant 15 times even left a message and nothing so drove down there and met up with the manager. Told him he sold me spoil milk for my children and he quickly says no it doesn't expire till July 21st. He obviously got my voicemail because he knew the exact date, and I caught him walking back to the restaurant from his car. I handed him my children's soda cup they filled with milk and told him to smell it. He then realized it was indeed bad. He went on to tell me that they buy their milk in gallons and it said it's not expired etc and what do I want him to do about it. He tried to offer me milk again and I refused. I ended up getting 2 water bottles that they supposedly didn't have. Not once was there an apology. If my babies get sick I will be highly upset!!!! HOW CAN YOU NOT SMELL THE SPOILED MILK WHEN POURING IT INTO THE CUP!? read more