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    Baskin-Robbins

    2.6 (58 reviews)
    Closed • 10:00 am - 9:30 pm

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    My birthday scoop of blood orange ghost pepper ice cream!
    Jennifer S.

    I've been here so many times over the years, and my experiences have been consistently okay. Most recently, I came in last week to enjoy my birthday scoop. Clearly, I didn't read any of the multiple reviews that mentioned roaches before doing so, but what's done is done. While I've never personally seen a roach inside of this location, I can vouch for the fact that it's never clean. Last time was kind of weird, because the Togo's side of the store was mopped and roped off, while the Baskin Robbins side was still open, with dirty tables and floor. The outside tables are especially dirty. I'm not convinced that they've ever been hosed down. Aside from the refusal to maintain a sanitary environment (which is automatically terrible customer service), the customer service was great. I was greeted right away. The kid was friendly, and my scoop was full. I tried the Spicy 'n Spooky 2, and it was... interesting. White chocolate ghost pepper ice cream with blood orange flakes. It wasn't bad, but I probably wouldn't order it again. Will I come back again? Probably not. The actual pictures of roaches posted by other reviewers really put me off.

    This place did not accept the 2021 Boy Scout Camp Card today.
    John C.

    This place apparently decides arbitrarily if it will honor Boys Scouts camp cards or not. (This was prior to the expiration date, which is 12/31/22). Guess it depends who is working. On a side note, their scoop portions are not very generous! Figured with the inflated prices the scoops would at least stay the same.

    custom color and style
    Loc H.

    Awesome cakes once again. Thank you to both cake designers that brought my idea to be reality. Love it. It's hard to find designers to work outside of the "baskin robbins designs" only albums exept here. Hope they will be around for years to come.

    Found 2 roaches dying/dead in hallway n in corner. Could easily be more. Never going here again N they got my order totally wrong.

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    8 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    14 years ago

    The wild 'n reckless sherbet at Baskin-Robbins is amazing! End of story.

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    12 years ago

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    12 years ago

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    12 years ago

    Sure wish they had a better selection of ice cream. Gone are the days on 31 flavors.

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    15 years ago

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    10 years ago

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    10 years ago

    Business owner information

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    S G.

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    8 years ago

    Super inconsistent portion sizes. I will go to a different Baskin Robbins from now on.

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    9 years ago

    Always a positive experience! Love Krista's friendly service!

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    6 years ago

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    11 years ago

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    11 years ago

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    9 years ago

    bad service and the saleslady (with right hand tattoo) is rude!

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    Page 2 of 2

    Ask the Community - Baskin-Robbins

    Review Highlights - Baskin-Robbins

    “Thank goodness for Baskin-Robbins for open early; my ice cream craving has been satisfied.”

    Mentioned in 4 reviews

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    3.9(242 reviews)
    2.4 mi
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    I got my 25th birthday cake here. It was an oreo cheesecake and it was amazing. I am usually not a…read morehuge cheesecake fan, but this one changed my mind. My whole family loved it as well. PS - if you want a drink, get a chai tea latte Adam style - hes one of the baristas. SO GOOD its addicting. I come back nearly everyday for one.

    I am extremely disappointed writing this review because I have been a repeat customer of Pretty…read moreSweet and have purchased multiple cakes and cupcakes from them over the years. My son absolutely loves their cakes and cupcakes, which is the ONLY reason I ultimately went through with this order. For my son's birthday, I contacted Pretty Sweet about a small custom cake and was quoted $175. Since the cake was much smaller than a cake I had previously ordered from them, I asked questions about the pricing and what went into the quote. I wasn't demanding a discount or refusing to pay, I simply wanted to understand why a relatively small cake was $175. Instead of simply answering my questions, I received an email telling me that, after our conversations and revisions, they felt they "may not be the best fit" for my order and were declining it because they were concerned they couldn't meet my "expectations." I was honestly shocked. I've ordered from this bakery multiple times. I wasn't trying to haggle with them. I was a paying customer asking a completely reasonable question about something I was purchasing. Despite how I was treated, I called because this was for my son's birthday, he specifically loves their cakes, and I was willing to pay the $175. Unfortunately, the phone call only made the experience worse. Danielle was incredibly rude and dismissive. She said everything she wanted to say while I was expected to sit there and listen, but when I tried to explain my side, I did not feel that same courtesy was extended to me. I eventually asked to speak with the owner because I couldn't believe this was how a repeat customer was being treated. After Danielle spoke with the owner, my order was ultimately put back in place, and I DID purchase the $175 cake. I followed through with the order because this was my son's birthday and I wasn't going to let an unpleasant interaction take away from something he was excited about. But that will be my last purchase from Pretty Sweet. It's unfortunate because we genuinely enjoyed their products and I would have happily continued being a customer. But no cake is good enough to justify being made to feel like you're a problem simply because you asked a question about the price. I paid their $175 asking price. They got the sale. But because of the way I was treated, they lost a repeat customer. The cakes may be sweet, but unfortunately, the customer service left an incredibly bitter taste.

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    Tania's Cake Studio - Buttercream florals make this cake a lovely centerpiece for your event

    Tania's Cake Studio

    5.0(7 reviews)
    6.7 mi

    For the wedding cake portion of the wedding planning process, Tania's Cake Studio was the one to…read morebeat with: - presentation (samples) - cross sections of flavors we were interested in were stunning, loved that each sample was labeled, and the packaging with the notes/instructions was very helpful (and the bonus of the wedding cookies as well as the sample spoons!) - flavors and cake moistness were unmatched - communication - attentive and professional! email and text - also the only cake vendor that had the ability to execute the cake presentation from our inspiration pics She even delivered to the venue! Highly recommend for your wedding or any other special event!

    What a wonderful experience working with Tania! Her communication from the beginning was thorough…read moreand really took away the worry and stress of wedding planning. She was flexible with our design choice and explained her technique and how would slightly differ from our inspo pictures. The tasting box was amazing! We really had to debate on what flavors we wanted to go with. I felt like there was a lot more diversity in flavors than other places we looked. The final product was just wow! The cake was beautiful and everyone was raving about the flavor! Even folks who aren't really inclined to eat sweets all loved it. I highly recommend Tania's services for your special day.

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    The Cakes Nest - Grassland cow cake..!!

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    4.8(25 reviews)
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    Absolutely Incredible Custom Cake!…read more Suhani created this absolutely stunning cake for our daughter Aditi's 10th birthday, and we honestly could not have been more impressed! The theme of the party was a tropical rainforest with a waterfall, and somehow she managed to capture the entire theme in a cake. The attention to detail was incredible. From the cascading waterfall and rocks to the greenery, vines, flowers, birds, snakes, chameleon, and all the tiny jungle details, every part of the cake was thoughtfully designed and beautifully handmade. The cake matched our backdrop and decorations so perfectly that it genuinely looked like it had been created as part of the entire party setup. What impressed us most was the amount of creativity, time, and effort that clearly went into making it. This wasn't just a birthday cake! It was a centerpiece and a work of art. Our guests kept stopping to look at all the details and asking who made it! And most importantly, Aditi absolutely loved seeing her name incorporated into her own little rainforest waterfall. It made her 10th birthday celebration that much more special and memorable. Suhani, thank you for putting so much thought, care, and talent into making something so beautiful for Aditi. You completely exceeded our expectations. We will definitely be coming back to you for future celebrations although after this masterpiece, you may have set the bar dangerously high!

    I highly recommend Cakes Nest in Rocklin! Suhani was incredibly responsive and got back to me…read moreimmediately after I inquired about a quote. I sent her a photo of the exact cake design I wanted along with our flavor choice, and she nailed it. The final cake looked identical to the reference picture and tasted absolutely amazing. We chose the lemon cake with raspberry buttercream, and it was a huge hit. Beautiful work and excellent customer service!

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    T&5 Cafe Bakery

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    4.7(440 reviews)
    1.7 mi
    •$$

    Dim sum: 5 stars Sweets: 5 stars…read moreService: 5 stars I ordered a handful of dim sum items and everything was so fresh and delicious. The pork shu mai really blew me away with their flavor and generous size. I grabbed some cookies to go and they were fantastic. The cakes looked like perfection so need to return for those (and more dim sum!). The woman in the shop (perhaps the owner?) was so friendly and welcoming. So happy I found this wonderful establishment!

    Every time I have came in their mango drinks were always the best to have whenever I'm in Folsom…read moreand I needed to get a pick me up so when I thought place would be the best to get a Thai tea from before heading into my movie, I thought how about this place. Although, I didn't check the time and saw that they were closing at six so I called around 545 and asked if they're able to stay in later so I can pay for my drink and I can order on the phone and the person on the phone with me said ' yeah I can stay back till 6:15' . AsI rushed over here, my time went up due to traffic and I let her know that and she said that 'as long as I get in before 6:20 it's gonna be ok' thankfully I got here at 6:18 and as soon as I got in, she handed me my drink, and as I paid for it, she offered me a custard on the house, and I happily took the custard. I told her that I was going to see a movie and that I needed something to drink before I saw the movie and she understood and listen to me as I was talking. Definitely would recommend going here! People are very accommodating to a situation, and like I said, they never disappointed with their drinks and I can't wait to try custard pastry!

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