I just got off the phone with Shay from Sparklight and I can say she did a STELLAR job and I…read morecouldn't be happier with my new rate and how professional Shay was in answering all my questions .... Unfortunately these past few years customer service has gone downhill in MANY businesses but every once in awhile you get GREAT service and it deserves to be recognized and acknowledged ... Job Well Done Shay !!!

Small town friendly and all the things you would need. Service is great!!! The employees are very…read morehelpful and knowledgeable

Opinion? DO NOT SUBSCRIBE!!!! After using three of this internet service providers "third party"…read moreassociates, spanning a year and a vast array of issues and excuses, this "fast, reliable internet provider" informed me of how many thousands of dollars they have spent attempting to provide service and that I should seek another internet company. RIM Internet/Sawyer Technology? Customer service? FAIL!!!! If a negative scale were available I would opt for the lowest possible selection. Just an opinion. Thank you.

Very happy Verde Valley Internet is now available in Cottonwood. Previous service with Speed…read moreConnect, whom you can never speak to anyone; Hughes Net, of which they charge by amount of data you use which is extremely expensive, I found Verde Valley Internet. This service is great. Fast and reliable speed. Staff is very informative, professional and excellent communication. Highly recommend. Janice Spencer

I 've had their service for a few years so this is not a short time evaluation. In the Verde…read moreValley, unless you live in city the internet options are few, most bad. I operate a local computer service repair service offering service at a reduced rate to our Senior Citizens, so reasonable fast, consistent Internet connection is imperative and this company provides that service. Their equipment is on top of a local mountain that makes line of sight, fast service possible. When there is an infrequent outage it's usually due to a service disruption on the part of our local power utility, not Verde Valley Internet's control. Of all the local choices, from experience, these guys are the best.

Worked with Kelton over email to get information. He was quick and knowledgeable about the service…read morein my area. Installers were fast and worked hard to maintain aesthetics in install as well as getting the best possible signal. As for the service, I am getting what I am paying for on the dot. I have had some slow downs later in the evening, but I think it could be all of my Apple products doing their late night backups. During the day it has been flawless. If you are in rural Flag and dealing with DSL, cut the cable. Bluespan is MUCH better for speed, reliability, and customer service. I highly recommend them.

Extremely happy customer for over 2 years…read more We had constant internet service during the record breaking 32" of snow in 17 hours in Feb 2019. BlueSpan is an outstanding and affordable internet service for Flagstaff residents. We pay less than $50 for a very constant and reliable internet at 10 mbps down and 2 up with pings under 80 for you gamers. We only need 5 mbps for HD streaming of Netflix, Hulu and Amazon. Why pay $100 with Suddenlink for excessive speeds or any amount to Centrury link for intermittent, unreliable 2 mbps. Customer service is personal, local and professional. Speak to caring and knowledgable reps here in AZ. They understand, follow up and genuinely care about serving you as a customer. If you are looking for an affordable and dependable internet service, give BlueSpan a try. You will be happy years later like me.

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

PERMANENTLY CLOSED…read more To clarify- the Payson location is permanently closed. Storefront is empty. A Suddenlink phone representative assured me that the Payson location had reopened following a covid shutdown. This is not the case.

Not very helpful currently. Was off and on at first. Devices worked in some rooms and not others…read more50% of the time, and great at other times. After some fixes and maintenance, it seems to turn of frequently throughout the day on every device every day. I will update the review if it improves. Previous service was more slow than disconnecting.

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!

Each staff member I've dealt with at this store is knowledgeable, professional, and patient. They…read moregreet you with a smile and address your needs as quickly and efficiently as possible.

This is why you should not go to local Verizon stores..... They are passing on used phones as NEW…read moreONES!!!!! I wanted to upgrade my 1Phone 8. Becca came out with an "opened-unsealed box...iphone 14 was all that they had, in black. The box the i14 came in was not sealed and was not even the same model!!!! The box is for Iphone 16e!!!!! I decided I did not want to pay for something I did not want. I would be more satisfied with a newer version and in a color that I want. I went in the next day and asked if I could exchange for a i17, and Rebecca said of course, we can order that for you and She reactivated my old iphone 8, I left the store with the i14 and a dummy phone #. I left the phone in the box in the shopping bag that she gave me on the floor board of my car all week. I came back to pick up the i17 in lavender. Rebecca takes out the i14 to inspect it and finds a little pinhole, not even a scratch and would not exchange it for the i17!!!!! I walked out, and called Verizon customer service.....Now I am being charged for to phones at full price!

The night was already shaping up to be a cringy experience !…read more So after I have a 2nd brain health tests, failure To appear, is not even in my vocabulary! .

Mojo Broadband delivers me fast, reliable internet with excellent customer service. Their…read moreno-data-cap plan ensures seamless browsing, streaming, and gaming. Their consistency, speed upgrades, and precisely what I needed. Highly recommended!