I ordered the chicken kabob dinner. Was an only fav and it had been a long time since I ordered it. They changed the chicken. As seen in the recent pic the chicken is chicken shish or taz mahal (I am guessing) given the red color. In the past it looked like plain grilled chicken. It was tasty. I love the charred vegetables. read more

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I ordered a chicken and pineapple pizza and instead they gave me pepperoni, even though I don't eat pork. When I tried to address the mistake, the staff was rude and unhelpful. The manager, Junaid Malik, not only mishandled the situation but also charged me twice for the same order. On top of that, he wasn't wearing a face mask during a time when safety is very important, and I was made to come out during curfew because of their error. They also failed to inform me whether the food was halal, which caused even more frustration. Overall, a very unprofessional and disappointing experience I would not recommend giving them your business. 1 read more

Basil's Pizza Subs & More - Wrong pizza I ordered for chicken and pineapple I don't eat pork they decided to put pepperoni - Pizza Near Me - Gaithersburg, Maryland

I always forget to take pictures and just know it's nice to experience Pizza without worrying about consuming pork ( for those who are kosher or halal). The staff have been friendly and the pizza is always good. I wouldn't bring a crowd but that shouldn't stop you from going there to feed a crowd. The floors aren't sticky ( always a plus) and is reminiscent of the old school carryout times of youth. read more

My family decided to try Basil's Pizza Subs & More... HUGE LET DOWN! The order was being delivered by a third party, and there was no safety seal on the pizza boxes. The quality of the food should cause the person(s) in the kitchen nothing but shame. The subs had chopped cabbage... not lettuce. One of the subs had the wrong cheese. We were charged for extra cheese, which wasn't provided. The fish was fried to the point where it was very dark and appeared to be burnt. There was a hair on one of the subs. The order took a very long time. I saw absolutely no reason that made the time we had to wait, worth an apparent lack of effort given to ensuring quality. I don't see us ordering from this establishment again. read more

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So the mixed reviews had me concerned, but I had my grandsons with me and they love pizza!! we were waiting for our vehicle to be fixed so we decided to go get pizza and hopefully by the time we were done, it will be ready! I can't begin to boast on this place. The pizza was so good. My grandkids ate three slices of piece and they are two and three it's thin crust but the New York style everything was so good. We even got wings and for two pizzas and Wings 40 bucks you can't beat that anywhere. We will definitely be back. read more

Their customer service needs improvement. I ordered what's written in there menu, a BLT (bacon, lettuce, tomatoe). Then there's an add on button if you would like to add condiments or extras. I pressed Mayo. I received a bacon Mayo sandwich. I called to tell them and instead of addressing the issue or replacing/refunding she told me there was a miscommunication. If that's the case, they should not have an add on section. I did not say leave the Lettuce or tomato out. See attached. It says BLT, with the added Mayo. Did not say leave the main ingredients to a BLT out, smh. read more

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Ordered through Uber eats. When we got our food, they missed half our order. When we called them the woman tried to blame the Uber driver that he never gave us all our food and asked if we got two bags of food bc she packed two bags of food. Yes you idiot, we got two bags of food that were still double knotted and unopened, what I'm telling you is you forgot half of the food we ordered, you didn't put it I. The friggin bag. Then She tells us to just reorder it from the app and she just make it again and not charge us., it's like you must be super slow bc it clearly doesnt work that way. Where the hell is the accountability these days? Since no one delivers their own food anymore the blame only gets shifted. Pizza sucks, order pizza elsewhere, try an actual pizza place. read more

The pizza is delicious and I love the flavor,the service is great and I'm excited to try the extended menu. The wings were also really good and the onion rings are amazing. read more

"I usually go to this shop on Fridays to order pizzas because I have a pizza movie night with my daughter. Their pizza is very delicious. There's a lady there with a guy who are very kind and always there. Their pizza is so tasty, and I always tell everyone to go there. Thank you so much!" read more

Ordered the small white pizza late one evening and was surprised by the flow of customers getting take out. Seemed a bit pricy, ~$15 for small specialty pizza, but tasted pretty good and waiter up front was helpful and friendly despite all the questions I asked read more

We ordered a to-go and the food was ready pretty quickly. The fries were delicious and the chicken quesadilla was so good. We ordered their food around 10pm. Food was great and I would definitely come back for the quesadilla ! read more

Basil's Pizza Subs & More - Quesadilla chicken - Pizza Near Me - Gaithersburg, Maryland

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It's one of the best New York style pizzas you're gonna get outside of New York! Nice surprise! Generous amount of cheese, crispy thin crust. Very fast delivery. First time ordering and definitely won't be the last. Delicious pizza! read more

The food is good I really love the gyro and the wings they have also the service is amazing read more

Basil's Pizza Subs & More - Me eating the gyro - Pizza Near Me - Gaithersburg, Maryland

We love Basil's! We've been ordering food from Basil's for about five years and have never been disappointed. Although we order mostly pizza because we have picky grandkids, we've tried the breads and salads and they're delicious too. We hope to try the kabobs and subs someday soon because they look wonderful. This is a real neighborhood treasure. Brent Jacocks read more

Pros: *Seasoned well. Cons: *Horrible customer service. No greeting or smile. *Used their recommended app to order food (Slice) and still couldn't find my order. *Greasy. *Had a upset stomach the next day. *Price was not equivalent to the amount of food. read more

Basil's Pizza Subs & More - Pizza Near Me - Gaithersburg, Maryland

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Really great Pizza and sandwiches. We always do take out and have never been disappointed. The pizza tastes so fresh. We love the cheesy bread too! Service has always been great- never had any issues with the food. We haven't eaten there yet- but plan to soon! read more

My husband and I have been missing good pizza ever since we moved to Kentucky. While visiting DC we ordered a late night pizza and we were not disappointed! After a year of bad pizza in Kentucky this place was like finding the holy grail! The pizza came fresh, hot and delicious. Honestly it would probably have been just as delicious cold. We may be ordering from them again before our departure in two days. Definitely worth checking out! read more

Basil's Pizza Subs & More - Mushroom pepperoni pizza - Pizza Near Me - Gaithersburg, Maryland

Delicious pizza and cheese steaks. My 3 year old even ate the crust!! Stopped by after seeing the circus and very glad I did! Make a stop by here the next time you are in town read more

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Basil's Pizza Subs & More is a must-try! The pizza is loaded with fresh toppings, the subs are packed with flavor, and the service is always friendly. Perfect spot for a delicious meal--highly recommend! read more

Love their food. Plus they are open late so when you get hungry late hours you can eat good.

Their chicken gyro sandwich was delicious with nice, tender, smoky meat and came with some of the best, garlicky, lemony and fresh Tzatziki sauce I've ever had! I had some onion rings that were barely greasy and were worth $4. They're a good option for a quick delivery meal. read more

Basil's Pizza Subs & More - Grilled Chicken Gyro - Pizza Near Me - Gaithersburg, Maryland

Wow! My six year old is a pizza connoisseur, and she gave her black olive pizza a 10 out of 10. Trust me, that's rare. I ordered through UberEats and selected "no rush." Our order still arrived in about 30 minutes. The most amazing part? It was piping hot!!! Now, I always have my oven preheated to 450 when I have pizza delivered. In this case, I able to just turn that bad boy off (thankfully, since it's 100 degrees today)! And the taste-- it was spot on. She chose thick crust, and it was perfect. The sauce was flavorful and not sweet. Delicious cheese, and she was content with amount of black olives. We also got bread sticks, and they were good, too. This was our first time trying out Basils, but I've already decided for our next family pizza night, this is the place. read more

Their food is amazing, and the place is beautiful. I used to visit this place with my friend before COVID, and I still go for takeout orders because their chicken wings and burgers are just amazing! When I go there, the boss is there, and he is so kind and friendly. A place when the boss is there dealing with the customers talks about the great service that they have. read more

Basil's Pizza Subs & More - 6 Buffalo Wings Lunch Box - Pizza Near Me - Gaithersburg, Maryland

Personnel delivering food was very rude and has no customer service. The manager at the establishment when called also has no customer service. Uber allows for 8 minutes from first contact and driver left 5 minutes after first contact, when he came back , I was greater with harsh words and treats. His behavior as well as his managers behavior was deplorable and I do not believe that their attitude is ethical or a proper display of Uber standards. I don't know if they are racist or sexist but this is not the first time that they were called out for their horrible behavior . I honestly don't know how this half ass business is still in operation, maybe because they are getting the drunk late night crew . The staff is a perfect reflex of their boss, cheap, and bitter. I wish I could rate them negative stars . read more

This place has the best wings. The New York pizza is also very good. Only had delivery so not sure how dine in is. Definitely suggest the wings read more

Basil's Pizza Subs & More - Pizza Near Me - Gaithersburg, Maryland

Ordered a pizza online. I chose this pizza business based on its timing for delivery. As soon as I finished ordering and paying for pizza, I received a confirmation text with an estimated time of delivery. 2.minutes after that I received another text appraising me that due to them being busy my time for delivery had shifted from 15-20 minutes to 20-30 minutes. I was grateful for the update and waited. The updated delivery time came and went and still no pizza. I called and got no answer. They called me back and said 5 minutes. After a total of 1 hour 10 minutes, the pizza was delivered. I said to the delivery guy that I was disappointed by how long it.took to get.my pizza. He laughed at me. Average pizza, horrible service. Order at your own risk read more

Moved here 4 months ago and this has been the best find. I know... even if it is bad, it is still pizza, but come on DMV.... whats with your pizza???????? Basils has been a great find. Sometimes.... a bit too much grease but hey..... on a New York style slice..... it doesn't have much crust to soak it up so suck it up and enjoy. read more

It's hard to get exactly what you ask for. The food is good, the customer service is great. I don't know if they just don't pay much attention or if they don't really care. I hardly ever get crinkle fries, though I request them every time. My sandwich had come with items I haven't asked fo almost every time. Why do I keep going back? When they get it right, it's great. The prices are reasonable and they are close to home. What else can you ask for...besides what you actually ordered. read more

I can't believe I just spent 60$ for the worst food in Gaithersburg. I ordered 2 kids meals and didn't even get my juices, the jalapeño popper's taste awful. My chicken Caesar wrap not only looked disgusting I found hairs in it didn't didn't even get to try it. Threw the whole thing out. Scared to even try my calzone. First and last time I ever go back. read more

Basil's Pizza Subs & More - The hair I found in the wrap. - Pizza Near Me - Gaithersburg, Maryland

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Tried the steak and cheese sub here it was delicious! Also love the variety of their pizza, personal fav is the bbq chicken pizza. They deliver to Germantown so that is a plus! read more

Amazing pizza. I love their breaded mushrooms. Sooooo yummy and fresh. Their pizza is totally my favorite around because it's fresh and not regular "fast" pizza. The customer service is so fabulous and they always take care of me. I love this place so much and I'll recommended it do anyone. Anytime. read more

Basil's Pizza Subs & More - Pizza Near Me - Gaithersburg, Maryland

Seriously, after ordering from basils like once every two weeks they definitely deserve 5 stars. The guy/owner who always answers the phone is always SO POLITE and ALWAYS gets my order right. Even though I live just a street away they usually quote me 35-45 minutes but arrive much sooner than that. My food is always piping hot and so fresh. I have never been disappointed with the service or the food from basils. I always order a steak and cheese with provolone and mayo only and usually a small cheese pizza so I can make the delivery minimum of $15. The owner even honored my yelp coupon when it said for pick up customers only. I love this place! read more

Basil's Pizza Subs & More - Pizza Near Me - Gaithersburg, Maryland

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Their steak and cheese subs are amazing, and you get a lot more (and better quality) for the same amount of money you'd spend elsewhere. Their 18 inch subs are basically 2 sandwiches, so there's always more for later. I typically can't stop myself from eating 3 of the pieces, only leaving one for later. Get fries if you need help, haha. read more

Well, so, um it has Pizza in the name. We have pizza addicted humans in our house. You do the math! 1. Great broad menu. The Gryo's were good. Not great, but good. 2. The menu variety is impressive. Overall the food is good, not great but good. Good, is important when you have a pizza addiction in your house. I really liked the greek salad. Overall a good place for a good meal, The menu variety is worth it, you can feed everyone happily! read more

Don't order at this place! i ordered the grilled chicken pasta and it had hair in it. also it was old and stuck the tray ehh. they even forgot my freeging drink. read more

Cheeseburger sub was awful. Bun was hard and charred. Burger over cooked. Sane with sausage sub and meatball sub. Would NOT recommend that anyone eat or order from them. read more

A great local pizza shop with old world care to ingredients. I great place for carry out or delivery. Shah the owner was there and greets customers welcoming. The food was great and the gyro was great. The pita bread was perfect slightly crisp yet tender. read more

Basil's Pizza Subs & More - Gyro Platter - Pizza Near Me - Gaithersburg, Maryland

I bought a steak/cheese sandwich last week and i was disappointed because i could easily tell that the steak was not freshly cooked. it was steak that was warmed over. when i got the sandwich, it was not hot, just a somewhat warm and there were little pieces of steak that was quite dry. So i knew it was not freshly cooked. the store has been remodeled, but i don't know about the food. quite reluctant to return there. read more

Used to be one of my favorite spots for. Pizza or cheese steaks and used to be the best but how the mighty have Fallen gonna charge me almost 1$ for supporting local wtf kinds charge is that and why name it like that so o support a local business and should pay more SMD basils been a loyal costumer for over 20 years but don't duck with shady business practices and deceptive BS be honest about your charges any who lost a good customer forever read more

Basil's Pizza Subs & More - Order - Pizza Near Me - Gaithersburg, Maryland

I would like to start off and say I was even able to order food, when I'm trying to talk to the lady on the phone her customer service is horrible. She had an attitude while talking and trying and I'm asking her questions trying to explain what the food is and how much it cost and the quantity because I've heard so many good things about this place for my friends and family but now I would not be sending nobody there because of this type of customer service. read more