Non responsive management - trying for months to resolve an issue with 0 movement towards resolution or even a response.

had an excellent experience at Coal Fire Pizza thanks to Yajaira. She was an outstanding server--very attentive, friendly, and knowledgeable. She gave us some of the best food suggestions, and the pizza was delicious. I especially recommend trying the crab meat pizza--it was amazing! Her service truly made the visit memorable, and I'll definitely be coming back. read more

Coal Fire - 12" Crab Pizza 12" Buffalo Chicken Pizza - Pizza Near Me - Gaithersburg, Maryland

Service was excellent, waitress was friendly and attentive. We started with a couple salads and the house cured wings. Salads were good enough but I didn't enjoy the wings at all. They're smothered in grilled onions which were delicious, but the wings themselves had no flavor at all to them. We got the prosciutto pizza which was yummy, a nice crispy crust but nothing spectacular. read more

Coal Fire - Prosciutto pizza - Pizza Near Me - Gaithersburg, Maryland

Very tasty. The pizza crust is perfect. Love the Signature sauce. Hubby likes the pepperoni and sausage. I prefer the cheese pizza with spinach and roasted red peppers. Also, the grilled Cesar salad is delicious. read more

Meh... ordered Togo food. The pastas were greasy and had hardly anything in them but noodles. My April and crab pasta had 3 small boiled shrimp in it and the creole pasta was the same, nothing in it barely. The side salads were good, I'm a huge fan of their Ceasar dressing. Should have stuck with the pizza. Waste of $64 for sure. read more

Great pizza and subs. Does not have a very large bar area but service is always great and the bar staff(Bella and Alexa) always give service with a smile. Place is always clean and has a very nice setting. Thank you for your great customer service. read more

My husband and I had carryout pizza for dinner one night. It was my first time trying Coalfire despite living in the neighborhood for eight years. We ordered a custom pizza with chicken and onions. It was delicious with just enough of each topping we ordered. It hit the spot after a long day and I look forward to trying more of their pizzas in the future! read more

Coal Fire - Yumm - Pizza Near Me - Gaithersburg, Maryland

My husband and I went to this place on Saturday October 11, 2025. We were highly disappointed. First of all no one was at the hostess desk to greet us, and seat us. Once we were finally seated after 15 minutes. Some half dressed woman came to take our order. Believe it or not, our order was never put in. We walked out, this place is a joke! read more

We normally love this place so hopefully this is a temp situation but they are currently understaffed (8/1/25). Our food was taking ages while other tables around us who had sat down after us were eating...I asked a runner about our food, and it came out instantly. But clearly the food had been sitting and waiting a long time. My chicken Parm was not only overcooked (unrelated to sitting out), but was cold and looked dry, and the pasta was crusty. I was assured that my daughter's pasta was fresh, although that was very questionable as well. The manager offered to remake my dish, however I am certain that they just heated up the same dish , added fresh cheese, and gave it back to me - it had been cut and was exactly as overcooked. The pasta had more sauce on it than needed. The manager told us that he would comp our entire meal, but when I brought it up to the waiter, he said that they would take a percentage off. We watched as the manager bussed tables and dealt with to go food that was clearly not going smoothly. The waiter admitted they were understaffed. There was some something that looked like wet rained-on cake on the ground next to us and stuff all over the seat, as if the place had not been properly prepped and cleaned for dinner. Overall, the worst experience we've had here. read more

Coal Fire - Next to our table - Pizza Near Me - Gaithersburg, Maryland

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When my ex used to live in Germantown this was our go to pizza spot. We would always get the grilled Caesar salad and the ring of fire pizza. Both are absolutely delicious! I've had a lot of great pizza in my life, but the ones I've had from here rank right up there with some of the better ones. Any pizza that is made in a coal fire oven has a way better taste in my opinion. The service I've experienced here over the years has always been good. I love sitting outside in their little courtyard at night with the lights strung above you and the umbrellas up. Cool atmosphere. If you're looking for a place in the area for a good pizza and beverages this would be my recommendation. read more

I really enjoyed the pizza. We had a Margherita with signature sauce (instead of classic). I also split a grilled Caesar salad, which was very good. My daughter got spaghetti and meatballs. She didn't care for the meatballs, but the sauce was tasty. My youngest ordered kids chicken tenders with fries; they were what you might expect. The fries are skinny, which provides a nice texture, but they needed more salt. The restaurant inside is pretty generic. Overall, solid choice and I would order pizza regularly, if I lived closer. read more

Coal Fire - Grilled Caesar Salad - split (really good!) - Pizza Near Me - Gaithersburg, Maryland

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Food is decent. I like the grilled Caesar salad. Subs are alright. Fries are good. It's a neighborhood bar with spotty service, but the locals love it. read more

Best pizza I've had in a long time! We did carry out so I duuno about service or ambiance. read more

Sign of a well managed restaurant or establishment is taking the time to read the reviews, thank the customers for leaving one whether positive or negative, and addressing the negative reviews. We're not talking about hundreds of reviews here. Only a few per month, if that. It shows that either management crew or management doesn't care. Coal Fire management certainly does not. read more

Coal Fire - Normal pizza. A little light on the sauce but cheese was adequate. - Pizza Near Me - Gaithersburg, Maryland

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First time trying this place and it was good! Had the right amount of crust and their crab Mac & cheese was good. Nothing bad to say about this place. I would definitely order from here again! Thanks Coal Fire read more

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LOVE Coal Fire! The pizza is absolutely delicious--perfectly cooked with fresh, flavorful toppings and a crust that was just right. You can really tell they put effort into making each pizza great! They get it right every time! read more

Love the pizza here! I think the sauce may be a tad bit sweet? But I love it. The pizza is tasty, and they're thin so you don't leave feeling heavy afterwards. My go-tos are the 3 meat, margherita and ring of fire pizzas. Two 12" pizzas filled me and 2 others up. I think they're better when dining in than ordering carry out because it's freshly out of the oven when brought to your table. I've been here a handful of times for happy hour. Highly recommend it! 1/2 priced pizza and drinks. The bar side also seems less hectic than the dining area because there aren't loud kids yelling or obnoxious teens. I'd recommend dining in because not only is the pizza fresh, but the other foods are better prepared. I ordered calamari for pick up the other night and the texture was rubbery almost. Tasted great, but it would've been nice to not chew such tough pieces. read more

The pizza was fine, but I did not think it was worth the price. It was a little on the dry side for my liking.

I did take out from Coal Fire . My pizza was in a heated case out front when I came to get it. That was great! Crust fantastic! I got the lasagna pizza. Real good combo of all things you'd find in a good lasagna. I will definitely get that again! read more

Pizza was dry and flavorless, service was quick but pizza was not worth it. I will not go back again.

It was a busy night when we went. I got a pepperoni Pizza and canoli and my friend ordered a pizza. Staff appeared busy and tables full. It's a live atmosphere filled with a mix of grown-ups and teens on any given night. The pizza was decent, took 20 minutes so we killed some time while we waited. It was an okay experience but nothing special to me. I've had pizza all over the area and this was just ordinary to me. Give it a try and see for yourself "dough" read more

Coal Fire - Canoli - Pizza Near Me - Gaithersburg, Maryland

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I been visiting this place once in a while for gluten free pizza and couple of things on the menu but after my experience last night around 8:30pm, I will not be returning. The lack of awareness, I experienced last night was unacceptable. When I first walked in, everything seems unorganized and unprofessional. I wanted my order to go so the ambiance didn't bothered me as much. From observation, everyone on staff was there to chat, look at their phone and greet their friends not customers. I ordered fries and was given a completely burnt bucket of fries. I am not talking about couple of burnt fries in the order. The entire fries was burnt to the point that it wasn't eatable. The fact the kitchen has the audacity to package this order with no hesitation was disgusting. The bartender literally was talking in profanity the entire time I was there waiting for my order. And the hosting staff was hostile and pretty much there to have side conversations about their dating life with their co-workers. No one is attending to customers in an efficient matter. This was not the way to run a restaurant or any business of that matter. For a neighborhood restaurant, please do better and train your staff to run your business as a business, not employees hangout spot. read more

Great menu selection, tasty foods and beverages. Knowledgable, friendly wait staff. Comfortable seating in a casual setting.

Yeah Basil Gone Mad...I keep trying and everytime the same terrible experience!! Pizza entirely covered in BASIL. Literally you could not see the cheese nor mushrooms. Totally scary. The wings were dry inedible. The eggplant was I swear a child's portion. Luckily got a refund from Uber Eats. I will never give Coal Fire any of my money again.NOR SHOULD U!! read more

Pleasantly surprised by the quality of the food here! Loved the prosciutto pizza and the creole pasta (the pasta could have used a bit more salt but nothing to be upset about, just my opinion). Friendly staff and quick service! It's pretty affordable but not the cheapest, but I'd say it was pretty worth it! read more

If you're looking for a great place to grab dinner out on a Friday night this will become your go to spot. We have never had anything that we did not enjoy. The staff is great, the food is great and best of all the prices are great. Give it a try and you not be disappointed. read more

I used to work here in high school, unfortunately our local location closed down and all others in VA. Me and my buddy who also used to work with me there went out to MD to see if the food was just as good as we remembered and it was. In my opinion this is the best pizza i've ever had and if I could have it my way everyone would make their pizza like this. Keep up the good work! read more

Let's split this review in two. Food and Service. Our meal was delicious. Our daughter absolute devoured her meal and for her, that's really saying something. As I'm not a big pizza fan, I was excited to see so many interesting menu options and deviations from the norm. Our server was also fantastic. Clearly busy, but took care of us, made recommendations, and was helpful without being pushy. Based on this alone, it would have been 5 stars. However, our overall dining experience was impacted by the gaggle of teenagers working the host/takeout stand. At the best of times, they were running around in a panic screaming about "Jim's" pizza. At the worst of times, they were loudly flirting, cursing, calling someone a "b**ch", and playing on their phones. I get it, it's a pizza shop and they are teenagers. No one expects them to be model citizens, but come on. Our kid doesn't need to be taught that word by the pizza teens, nor should they all be crowded around their phones at every opportunity. Would they act that way at school? No? Then they shouldn't act that way at work. read more

Best margarita pizza in the dmv. Always choose their signature sauce. Conveniently located in kentlands.

So if your ever looking for some good pizza this is the place. I actually can't believe I didn't discover this place a long time ago.the pizza here is amazing and the shoe string fries are fantastic as well.. oh and guess what they have crab cakes as well and they are delicious. I haven't had a lot of chances to try a lot of the things in the menu but trust me I will very soon. The customer service is fantastic and drinks are great as well. This is a great place. read more

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Terrible! After 15 years of "go to pizza" we will never go back. Our son even used to work there in the good ole days. $48 for a large pizza and 12 wings, AND they forgot the blue cheese for the wings. Pizza was also undercooked. CoalFire is NOT what it used to be. read more

I generally go to the location in Ellicott City but came here today with three colleagues to celebrate two occasions. This location appears to be considerably more spacious than the other location which is nice. They also have outdoor seating which is nice. To start off we placed our drink orders. My two colleagues wanted something warm like hot tea since it was chilly today but they do not offer it here, so she was kind of disappointed. I was a bit surprised too. When I go to the E.C. location I always split a pizza with my hubby. Today I decided to go for something different. I was originally going to order the Creole pasta but when I asked the waitress sounded like it might be too spicy so I went with her recommendation and got the Garlic Shrimp pasta. My pasta also came with the choice of a House or Caesar salad. I chose the caesar. The caesar was decent. It could have used more dressing and cheese. Also I would have wanted croutons to go with it. When I took my first bite of the pasta I felt it needed something extra so I added crushed red pepper, ground black pepper, and grated parmesan cheese. That made it a bit more flavorful. More than halfway through I realized if I had mixed up my plate in the beginning that would have helped. I enjoyed my pasta but thought it was a bit greasy. I may try next time the Colby or Seafood pasta, or just stick to their specialty and get my usual pizza. Regarding service, considering that it wasn't super busy I thought our server was a bit slow coming around when we needed our check. Overall, it was a decent experience for my first visit at this location and I would come again. read more

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Great pizza! I recommend ordering an XL pizza. We ordered a large and were left hungry. We had to order another pizza lol. They both were delicious. This place was super busy but worth the wait. read more

Coal Fire - Pizza Near Me - Gaithersburg, Maryland

One of the most underrated places in Montgomery county. Our waiter suggested the Creole Pasta and it was perfect. Had mine with shrimp and chicken. The Cesar salads also blew me away. I'v had a lot of Caesar salads but from the first bite, me and my gf were surprised by how good it was. Prices are also amazing. Worth every penny. Will be coming back a lot. read more

Coal Fire - Creole Pasta - Pizza Near Me - Gaithersburg, Maryland

My first visit (and potentially only visit) to Coal Fire Pizza didn't start out great. Maybe I should have took that as a sign since the food would be just okay when we finally got served. Upon entering Coal Fire Pizza we were greeted and escorted to our table immediately. However, it took almost 10 minutes to be acknowledged by our server even though the table next to us got served almost immediately after sitting down. I'm assuming it would have taken even longer if we didn't ask to speak to a manager. The manager was apologetic and even brought us a complimentary order of fries out, which I wasn't expecting. Once our server (and her trainee) arrived, she was also apologetic. Decided on the sweet & spicy bbq wings, sweet & pepper calamari wings, and 16" pepperoni pizza. The wings were just okay with the sauce not evenly mixed among the wings. Some wings were spicy and some were sweet. I didn't find any wings to be both sweet & spicy. The calamari was also just okay. I like how they were lightly battered; however, I wish they weren't swimming in the sweet sauce. If you didn't eat this dish right way, your crispy calamari is now soggy. The pizza was yet again just okay. The classic sauce wasn't bad, but I thought the dough itself was too thin. I did appreciate the char on the pizza, though. Despite the slow start, our server was pretty attentive throughout the rest of our meal. With other pizza restaurants in the area, not so sure this would make it on my list of places to visit again. read more

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Chicken parm: A+ on portion size B+ on flavor Oof on presentation A chicken parm, especially one that is restaurant prepared, is supposed to have the charred spots on the cheese. Not to mention the parsley/oregano on top. Maybe I'm barking up the wrong tree here and this just isn't that type of place. But the presentation was just really low budget. I mean they literally cooked and presented that chick parm exactly the way I would at home for myself. No bueno. Going to try the pizza this weekend. And if it's this lazily prepared, I doubt I'll be calling back. read more

Absolutely great service! Ellie was wonderful and even applied chapstick on our lips for free after being so chapped from the spicy buffalo wings. The cook who made our wings even came out to greet us! Thanks michael! Food was acceptable but service was so fantastic read more

Coal Fire - Pizza Near Me - Gaithersburg, Maryland

This used to be our favorite pizza spot. However, the past 2 times we've ordered we have had nothing but problems. Rude employees who don't acknowledge you and orders that aren't ready for 20-25 minutes PAST the estimated order ready time. When you order curbside, you shouldn't have to go in to check on your order and you especially shouldn't have to wait 15 minutes for a server to acknowledge you, then receive your pizza to be ice cold. The first time I figured it was a bad night, the second is becoming a pattern. Next time we'll take our business elsewhere. read more

I ordered a classic with pepperoni on my first visit - take out. The crust is thin, charred as advertised and delicious. The sauce was good, not overwhelming with plenty of cheese. Pepperoni was crispy and spicey. The 12" pie was $13.20. This was a good pizza and next time I'll eat in. They have seating on one side, a bar with seating on the other and it was fairly busy at 7.30pm on a weekday evening. Nice service! read more

Coal Fire! Service A++ (Jamie) Jamie was friendly to the extreme! She was one of those waitresses that knew exactly how many touches to make, didn't bother anyone, she had my drink refill set down on the table while my first drink was 1/4th full. I mean- this waitress has a bright future. Fanstastic, so good- I'd request to be sat in her section the next time I go. Food B+ Pasta Bolognese- We got a Pasta Bolognese to start out with. It was a little different than I expected. It has a sort of rosè sauce on it. I think that they took their marinara, mixed it with a little butter and cream and tossed the pasta in it. Could have used a little depth- I think it was a bit one-note. But it was generally good. Maybe.. it didn't have enough salt... could have used a little parmesan. Ricotta Infusion Pizza- This accounts for most of the grade. The 900 degree oven did good work on this pizza crust. It had a new chew with a little bit of char. Loved the ricotta, maybe wish there was a little basil on top, however the pizza itself was absolutely delicious. I wouldn't hestiate to order it again. Prosciutto Cipolla Pizza: "Our delicious Signature sauce topped with thinly sliced aged Prosciutto complimented by our oven roasted onions." This is where I think the food was a complete miss. The sauce tasted weird, like a sweet weird unbalanced sauce that was reminiscent of catalina dressing. The toppings were too heavy so the pizza was a bit soggy. The whole thing just did not work at all for me. Marinara Sauce: I got a little side of marinara sauce to see if I liked dipping the white pizza in it. It tasted REAL weird. Like... this also was a big miss for me. Salad: We did get a salad with the pasta dish and it was no frills - not really that imaginative. I know what you're saying. What does he want this salad to be a ride at Disney world?! I'm just saying, if I had a kitchen, everything that came out of it would be special. Maybe add some homemade croutons..? Or some shaved parm? Or a dried fruit... somethin!? I'm pretty sure it was iceberg lettuce, olives, tomato, and onion. If I went again I'd definitely stick with the white pizzas or the Ricotta Infusion and they make alot of their pastas in house, so I'd stick with that as well! read more

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