Vik is the man!! My AC unit stopped working out of the blue, I called Basic Air and even though they were busy they fit me in for an assessment in between appointments a day later. Brian came out and checked on the unit, figured out it was a minor issue, fixed it, cleaned the condenser and furnace and made sure everything was working perfectly before he left. These guys do great work at a super reasonable price, and are very professional. I highly recommend Basic Air for all your HVAC nerds. read more

These guys are the best. Great prices, and great work. They kept my house super clean while they worked, then took the time after to catch the small things. The whole company is professional and caring, like it was their house. Mark D - Costa Mesa read more

Abraham and his crew have done an awesome job for the Orange County Rescue Mission in Tustin maintaining our HVAC system since 2009. They have swapped out whole units for us, upgraded our kitchens exhaust systems, and maintain all of our walk in fridges and freezers. They also handle all of our residential units at our low income housing complexes. They are solid guys and I recommend them to everyone I know for any HVAC work they need done. Abraham is the owner and he is very hands on and professional and his crew is great. Do yourself a favor and call these guys you won't regret it. read more

I had Basic Air come out and provide a quote/proposal on a new Central HVAC (new furnace, new AC, new ducting) on my 3 bedroom/3 bath multi level townhome in Costa Mesa built in 1983 without central AC. My home is only 1 mile from the ocean; however, there are times in the year when quality central AC is a great relief from warm and humid ocean air. Additionally, my old gas furnace (original with the house) did not perform well at all when it was chilly in the winter. Abraham, Vik, Hosanna, and everyone at Basic Air were great to work with and very accommodating. They finished the entire install in one day, did a clean job, and their follow up service after install has been great. Out of the 3 HVAC proposals I received they were also the most responsive, and their proposal was the most sensible, the most price competitive, the most honest and straight forward, and they didn't try to upsell me into something that was unnecessarily over the top. Having central AC for the past 4 weeks (especially now that it is warmer) has been fabulous. I am also looking forward to more comfortable winters. Be sure to give them a call if you're in the market for a good HVAC contractor. read more

BasicAir serviced our (2) A/C units until we were ready to replace them. Abraham is the owner who is fair & honest. Plus he leaves the area cleaner than when he showed up. We are so happy with the A+ service we received and will use this business on our business units as well. They work Southern CA area possibly more areas. read more

Of course my A/C dies on one of the hottest days of the year. I called five different companies and none of them could come check out our A/C for at least a week. Yikes! I gave Basic Air a call and they had someone in the area who came out that evening! Abraham told us it was a basic repair, and fixed our A/C within the hour. He and his co-worker were straightforward and helpful. Plus the price was completely reasonable. We would definitely use him again! read more

Basic Air is a local, family owned business that delivers outstanding service and value for a very reasonable cost. Our heating and ducts were original equipment (47 years old) and while the furnace was still in good shape (as per Gas Co. inspection) we wanted air conditioning. We decided to replace everything and sought 3 quotes for comparable equipment and services. Basic Air provided the most complete contract and the best price-a price $1000 less than the next best quote and $2500. better than the third quote-while delivering more service!! We were not disappointed. Vik, the owner's son, helped us select equipment appropriate to our climate and needs. Our Trane units are quiet are very effective. In addition the Basic Air work crew (5 guys) were very clean and careful in their 2 days at our house, even looking for stray screws in the driveway at the end of each day. Vik was in frequent contact and answered call backs quickly. Hozanna, the owner's wife, coordinated the permit process, the mandatory HERS inspection and the appointment for city inspection. Brandon came out to set up our thermostat for WiFi operation from our iPhones &iPads. Abraham, the owner, came to our house to facilitate the city inspection waiting an hour and forty-five minutes until the inspector showed up. Inspection took only 10-15 minutes because Basic Air was prepared-no surprises! Needless to say we heartily recommend Basic Air. Tom & Fran Martin read more

I hired Basic Air and they started within 2 weeks of signing the contract. Great team. Showed up on time, and knocked the job out in about 1.5 days. They asked questions when needed during the install, and overall I have no complaints. You are in good hands with Vik & his crew if you hire these guys. read more

Abraham and his team recently did significant work on my A/C system and I want to commend them for a job well done. They are much better than another A/C contractor who installed a new unit barely two years ago and which started malfunctioning since last summer. read more

Basic Air is awesome. Abraham and his professional team get the job done. They replaced our HVAC, ducting and condenser in one day. We are pleased with the efficient ac&heater unit. This is my second time I have used this company because of the professionalism and quality of work. read more

EXCELLENT SERVICE AT A REASONABLE PRICE What more can you ask for? I had a problem with the AC/Heating not working on the second floor. I asked for estimates from companies listed on Yelp. How about this? One HVAC repairman padded the estimate with add on jobs (change the refrigerant in the compressor, change the outflow covers, etc.) and another hardly spent 5 minutes before telling me that a hole would have to be made in the wall. To my surprise when I called Basic Air I learned that they could send a repairman that day to evaluate the problem. Having had a positive prior experience with Basic Air I gave them the job. And what a job it was! Two men completed the work in one morning without a hole in the wall or the other add ons. The cost was astonishing--$100 less than one estimate and $1000 (yes, one thousand) less than another estimate and these two estimating companies had good ratings on Yelp. Basic Air people are polite, responsive, and responsible. They're the best. read more

Vic and his team installed a new furnace in our attic in one day! They were professional, courteous to some grumpy neighbors (moved their trucks and helped to carry in groceries), and extremely efficient. We feel very lucky to have found them and will not hesitate to use them again. They do an annual inspection and cleaning for the installed furnace for a very reasonable price!! read more

I had Basic Air install an entirely new HVAC system in November 2018. They removed the old system from the garage and relocated everything in the attic. They replaced the outside compressor with a brand new, more efficient system. A few months ago the new compressor quite working. Fortunately it was still under warranty, so it was replaced with no out of pocket charges to me. Last week (September 2019) the compressor once again stopped working. Abraham and his associate came out the following day and discovered a wire that had shorted out. They repaired the wire and also added additional refrigerant to the system, again with no cost to me. While Abraham was at my house we discussed the airflow to each room. We have one room in particular that doesn't cool down properly. He agreed that some additional adjustments need to be made in order to maximize the comfort throughout the house. His team will be returning soon to re-balance the airflow. I highly recommend Basic Air and will continue to give them my business. read more

Thank you Basic Air for your prompt service. Your technician Ryan fixed our problem quickly and I was very pleased with the repair. Our air conditioning unit is running like new. read more

Integrity, value, clean work, efficient, and great communication. I can't say enough about our experience with Basic Air. From the initial quote, to the final testing of the installation the whole process was great. We received three quotes from three vendors including Basic Air. The closest competitor was $6k higher than our Basic Air quote. Great work Vik, Hozanna, Mo and the rest of the crew! read more

My family and I decided to go ahead with the installation of central air for our home this summer and chose Basic Air to install this into our home. Their service and professionalism are second to none. They made sure that the job was done with passion and care for our home and belongings. The routine mess that was created from this type of job was cleaned up almost as it was created much to the delight of my wife. They removed our old system so I we didn't have to. They made sure the job was done efficiently and professionally as possible. Very pleased. Most of all, since we had the system installed, our house has been so much cooler and we have been able to enjoy sleep during a warm summer. Now that the days are a little bit cooler, we have turned on the heater and WOW, we can only leave it on for a couple minutes because it pumps out so much warm air which is nice because it helps with the energy bills. Abraham, Vik and their team are amazing and I would recommend them to anyone who is looking to install central air into their home. read more

Over 5 years ago we moved into a house in Mission Viejo that had no central air and the original 1970 furnace and asbestos duct work. Shortly after moving in the furnace broke. We chose to use Basic Air because Abraham was responsive, fairly priced and showed real interest and understanding of our situation. We didn't have the money and weren't ready to replace the furnace, duct work and install a new AC unit, but we needed heat and had to replace the old, crushed asbestos duct work. We wanted a simple, cheap temporary solution until we could afford to do everything we wanted. Abraham gave us sound advice to help us choose the right unit. He and his team properly disposed of the old asbestos duct work and quickly installed the new stuff. They made sure we understood how to use it, and even took care of a few odds and ends that had nothing to do with the job. Great experience. So when it came time to upgrade to central air, we knew who to call. And again, Abe gave us good advice on what to install, and where. And again the price was reasonable, the work was done well and they did the job in one day! And again they took care of a few odds and ends that were out of scope for the project. Relationships matter. Abe and his team understand this, and you can tell by the way they do business. Highly recommended. read more

This company is a rip off. They come out to your house and try to sell you a whole new system no matter what you call them for. After getting a quote from them for almost $9k I called another company and they only charged me $280 to repair my system and it works fine. The owner tries to say he cares but he is a crook there to rip you off. DONT SETTLE WITH THE FIRST PLACE YOU CALL IF THE PRICE SOUNDS HIGH, GET SOME OTHER PEOPLES OPINION!! read more

So far so good - got a call back and they are fitting me in today or tomorrow. I will edit my review with more details after the appointment. read more

There is a reason why Basic Air has a 5-Star review, and starts with customer service and company integrity. This is a family owned business, who not only takes care of their customers, but does the same with their employees. There is something to say when you observe an owner buy lunch for his guys...it's an important gesture and illustrates why they are a successful family owned business. Take care of your employees and they'll take care of your customers. I had the opportunity to meet and chat with the workers too, and they were kind, hard working, and knowledgeable guys. They were willing to explain what they had done and what they were working on next; they were more than happy to give me an HVAC lesson I could understand. You could tell the pride they had in their work, and the in the company. They even caught a previous wiring issue (in a separate area) which could have easily caused an electrical fire. These guys are professional, thorough and pay attention to detail...it's the kind of work you hope to receive when you pay that kind of money for a large install. Money well spent. Again, from the initial phone call with Hosanna (Abraham's wife), to the first inspection with Abraham, and finally with their son Viken and the crew, nothing but care and honesty. They truly embody their company values and mission statement. You can read other 5-Star reviews about them, and find similar sentiments...it's ultimately why I picked them after interviewing 3 other companies. These days, with several shotty and dishonest companies, it's always nice to find one you can trust to do honest and cost effective work!!!! Plus, it's the cherry on top when you can also support small local businesses. Thanks again Basic Air...we are family now!!!!!! -Justin read more

This is a great company who provides comprehensive, quality and affordable service. I really appreciated the efficiency of the work from the estimate, attention to detail, followup and completing the work just when they said they would. Everyone was friendly, helpful and capable. When our wall doorbell unit was accidentally broke during the work, they replaced it promptly with a quality unit. We were pleased from start to finish! Thank you, Abraham, Hozannah, and crew! Recommend this company without reservation. read more

Great experience. Jerry was very helpful and I will use this company whenever I need furnace service. Thank you for being honest and not making me go through my insurance company. read more

From my request for an estimate from Abraham, to my estimate review and updates with Hozanna and Tanya, to the installation with Vik, Luis, Jesus and Carmello, I have been very pleased with Basic Air. While my 25 year old system was still working, I felt like I was on borrowed time and decided to be proactive on a replacement. Before I talked with Basic Air, I had received multiple other quotes from different sized vendors, selling different manufacturer's products. I had also been doing some research on my own because that is what I do on a major purchase like this. Abraham came out, took more time reviewing my current situation than any other vendor, answered my questions and then provided me with a quote. No pressure to sign right away and no upsell to something I didn't need. The quote was fairly priced for the equipment that I was getting; it wasn't the lowest nor was it the highest but it did seem to offer me the most value which is what I look for in a purchase. After accepting the quote, the availability on the schedule was few weeks out due to the extremely hot weather we have had. I was glad that my current system was still operational! The appointment was confirmed the day before and Vik and the crew showed up on time first thing in the morning. Everyone introduced themselves and then proceeded to unload and get to work. They answered any questions that I had, were respectful of my property, kept me updated to to completion and finished about 3:30pm, a little earlier than expected. They hauled away my old equipment, cleaned up including vacuuming and left me with my new HVAC purring. One of the last things that Vik said was "Don't hesitate to call with any questions or if something comes up." I would definitely recommend Basic Air for your HVAC needs. They are professionals who act like it, take pride in their work and they care about doing a good job. read more

There are not enough words that can fully express how happy we are with both Abraham and Vic from Basic Air. My husband and I have been going back and forth on putting central air in our home for quite some time. I called them Monday to see if they could come out and give us a quote. They were here Tuesday and did a complete inspection of our home and gave us a far better price than everyone else we had talked to prior. Not only was it a great price, but they were so honest and gave us a plethora of information and things to consider that we had not thought about before. We decided we had to go with Basic Air! The amazing customer service continued when they were here the next day to do the installation. We were prepared for a two to three day project, however with the incredible hard working crew that they brought in they were able to complete the entire job in ONE day leaving both the inside and outside of our house cleaner than it was before they got here. Knowing we have two kids under four and two dogs to deal with they were determined to have the job done as fast as possible as not to be an inconvenience to us. Every single person working for them was extremely nice, considerate and most important professional. If you are looking for honest, caring and a personable Air Conditioning company you have found your match!!!! read more

Basic Air provided top notch service from beginning to end. We purchased a house with the original furnace/duct work. We knew the duct work in the attic needed to be abated due to asbestos and the furnace replaced. Basic Air quoted me a great price compared to the other HVAC companies I had called. I was able to get the work going at my house within a few days after the abatement company was scheduled (through Basic Air). The Basic Air crew was very courteous, they showed up when they said they would each day, and left my house clean / just as they found it, even on the rainy days they were there. We had a new furnace installed, ran some new ducts to several rooms of our home, and switched out all the heat returns in each room. Abraham and his crew really take pride in their customer service and I would recommend them over and over. Great company to work with! read more

I have been in the HVAC business 1980. I just had Air Conditioning put in my house for the FIRST TIME!!! I did a full check on Basic Air, plus I found some previous customers. All of the feed back was unbelievable. Now I can confirm all of the feed back I got! Abraham's family business is a great HVAC company. They are friendly, professional, very detailed oriented and very good at what the do! I am 100% satisfied. The RUUD product line is the residential equipment sold!! read more

Yesterday I called to have my AC unit checked and was told I would get a call back from the guy who's coming out here to get more details about how much it will cost and when he'll be able to come like either by yesterday evening or today... Well, I got a call back this morning by the same lady saying the guy will come over to check my AC between 3-4pm. It is now 4:42pm and nobody has shown up. I tried calling back several times, but now nobodies picking up the phone. So I give up on them. Guess they don't want business. read more

Great service and very reliable. Give them time to call you back and it will be worth the wait. They are probably just a little busy because they are that good! read more

My system stopped working (wasn't sure what the problem was). Abraham came right out to check it out. He diagnosed the problem and took care of calling the manufacture of the furnace. He ordered a new part, and when it arrived he came back and installed it. We are back up and running, and it works great again. Basic Air customer service is 2nd to none. They really go out of the way to do a great job. **He also replaced my air filters (at no charge) while he was fixing this problem. read more

I'm so happy I called Basic Air - they are the best! Our decades old HVAC system stopped working several months ago. I called a different company for an inspection & repair (hoping they could repair it), but found out that it was not repairable. I contacted multiple companies for quotes on a new HVAC system. Vik replied quickly, and we scheduled the onsite inspection at our home. Vik is a terrific guy - very knowledgeable, a great listener, and easy going. We really hit it off. He educated me on the different aspects of the newer HVAC systems, and the various options to consider. After reviewing quotes from 6 vendors, including pricing (Basic Air was extremely competitive), company history, options, and personnel, it was clear that Vik and the team at Basic Air were the company to go with. It was a big job since it required removing the old AC condenser, furnace & coil (in the garage), and most of the old ducting, and replacing it all with a new efficient system with the furnace & coil relocated to the upstairs attic. The entire crew did a fantastic job: Vik (estimator & foreman), Luis (master installer), Joe, Mo, Jalisco, and Miguel - a terrific team! Everyone was patient and explained everything throughout the installation. Abe (owner) came out to make sure everything was going well. He's been in the HVAC business for many years, and it shows. Hozanna (office manager) was also a real pleasure to work with, handling the scheduling of the installation, payment, and follow-up after the installation. Our new HVAC system works very well, just in time for the massive heat wave hitting SoCal (112 here in OC), providing a cool and comfortable environment in our home. Basic Air is a family owned and operated company where everyone has a strong work ethic and really cares about the customer. That's not something you find every day. I will contact Basic Air again for any HVAC needs! read more

See all

I am a realtor in Orange County. Good HVAC guys are hard to find. I will never use anyone else. Abraham is amazing; he's earned my business for life. I hope to be able to send him more clients because his level of service is what I hope for all of my referrals. Also, his wife, who coordinated our after hours appointment, was an absolute pleasure to deal with. Use this company!!! read more

Basic Air is a family owned company. My brother & I are extremely happy with their professionalism and quick service. Our unit was installed about 2 years ago but this week we had an issue. We called to request for help. The very same day, they came out and fixed the problem right away. Thank you for working so hard on a very hot day to provide comfort to our family. We appreciate your sacrifice. Highly recommended! read more

Love this company! Always will try to fix your unit before going down the road of replacing it! Miguel was the best! So kind and so helpful and so informative! I will never use anyone else as long as we live here in the OC! Thank you Basic Air for being fair/honest and so helpful! read more

Basic Air is wonderful! I needed a new furnace for my condo. Vic and his guys did great work. They took great care through COVID procedures and cleanliness. The furnace in the state when they started was a mess. It had not been used in over 15 years, the grills were filthy and the monitor was ancient. Basic Air was very knowledgeable and experienced. Vic and his team installed new grills, new monitor, and removed the filthy, old stuff. I highly recommend their company for your heating and air needs. read more

We've had no problems with our AC for the 3 years that we've had it, and then all of a sudden we had what seemed like a leak. Turns out that we had an old filter (we were supposed to change them out each year), so Abraham came out the day after we called him, and replaced the filter at no cost! It was so quick and he is so friendly. In the customer service world I don't expect the super high customer service, but Abraham goes above and beyond our expectations and delivers seriously the best . I would 100% recommend him to anyone looking for any air services. read more

So as luck would have it with our first child due any day, our A/C unit started leaking water through the ceiling in the closet in our babies room. I called basicair and within 2 hours (keep in mind this is the hottest day I think we've had in Costa Mesa this year) Abraham called me to let me know he'd be over in just a few minutes since he had just finished a job nearby. Abraham and Brandon were very nice and professional when they arrived and quickly found the problem that was causing our unit to leak water in the attic. In a short time the problem was fixed and we were back to normal. Their charge for the job was very reasonable. If we ever need service for our unit in the future I know who I'll be giving a call. read more

I just got my new furnace and AC installed by Basic Air. The whole thing a great experience! Abraham came at the beginning to start it off right. Miguel and Mo were great at answering all my questions and concerns. The crew cleaned up well each day. The whole thing was a positive and professional experience. read more

Basic Air is great! They installed 1st time Air Conditioning in our home. The estimator (Abraham) listened to all of our concerns and gave us expert advice and options on the design of the system. The work staff was excellent. Everything turned out beautifully. They obviously take pride in their work. I couldn't be more pleased with our cool, quiet A/C. I would hire Basic Air again in a heartbeat. read more

Our A/C has been malfunctioning for some time. I had a different company out last year to work on it, but the issue was not resolved. We got a recommendation for Basic Air from a trusted source, and they came out the same day (in the middle of a brutal heat wave)! Abraham and Brandon were able to resolve this long-time issue immediately for a very good price. We love the fact that they are a local, family-owned business. Abraham cares deeply about customer service and satisfaction, and has trained all of his workers with his work ethic. He was very helpful with all our questions, and made some recommendations for the future with good explanations about the reasons for what he was recommending. We would definitely use again! read more

Finally convinced my fiancé that we needed air conditioning after enduring the summers that Orange have to offer. I can not speak high enough about these guys. We called for a quote, they came out quick during their busy season. We had to complete some construction prior to having them come in which took almost 6 months. When we called them to say we were ready they were out the next day. They honored their original quote despite the time lapse. They were in and out in a day and a half and other than the wonderful cooled house you couldn't tell they were there. They were clean, did great work running the ducts, and some of the friendliest crew members around. You won't be disappointed. read more