TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

A few days ago, we experienced a power outage, and my air conditioner stopped blowing air. After…read morereading several reviews, I decided to have this company come and check my unit. I was informed that the diagnostic fee would be $89, which would be credited toward any necessary repairs or services. Devin came out to assess the situation. He discovered that a fuse was burned and replaced it. He also checked the AC capacitor and noted that it should be within 5% of 12.5 volts, but it was slightly lower, so he recommended replacing it. He quoted me $169 for the service and the capacitor. While checking the unit, he mentioned that another capacitor on the roof also needed to be replaced, quoting $285 for that part. Additionally, he clarified that the $169 service fee did not include the cost of the indoor capacitor, which would be an extra $165. I found this pricing quite unusual and expressed my concern, to which he replied that these parts are generally expensive. The total came to $589, but Devin said he provided a discount, bringing it down to $500. I asked him to leave the old capacitors for me to inspect. After doing some research online, I found that one capacitor was priced under $20 and the other slightly above that amount. I have included pictures for your reference. Essentially, the initial issue was a burnt fuse, and the two capacitors were replaced because they were old and potentially damaging to the unit in the future. However, the pricing for these parts feels dishonest. I had read many positive reviews about this company, particularly praising Shawn's honesty, so I am left feeling disappointed. It's disheartening to think that in our community, some may take advantage of others simply because they can. I believe we should treat each other with respect and integrity, especially when it comes to services we provide and receive. Unfortunately, my experience here has led me to feel that my trust was misplaced. I would not recommend this company; integrity is not something you can sell. AC unit is working all right as it did before.

First off everybody is very friendly and kind . Excellent customer service from Hugh who answers…read morethe calls. John who kept in contact with me and helped answer all my questions and concerns. John work side-by-sid with Sean who helped install the air conditioner with a couple of other guys. They did an excellent job! The job only took 5 hours. I don't think I could've asked for a better group of people. Hard to find nowadays. Thank you ALL for your help and your kindness. Andrea C.

On time and efficient. Communicated well. Pricing was reasonable as well. I would use them again.read more

We recently had to replace our old gas furnace and AC system. Sergie clearly explanded the pros and…read morecons of the options and we made our decision. Several of our neighbors have had great experience with Air Blue so we we're hopeful for a good experience. I'm happy to say that Sergie and his team Vadim and Sergei were top notch and enjoyable to work with. We have a 99 year old house that deserves quality craftmanship and attention to detail and that is what it received. We're fortunate to have been referred to Air Blue HVAC. They are knowledgable, happy to explain and detail oriented. The whole process of installing our new electric heat pump and basement airhandler was seamless from start to finish. We're very happy with the end result. We would highly recommend Air Blue HVAC.

Very professional! On time. Knowledgeable! Very clean and organized. Replace my whole air/heating…read moresystem with him eight years ago. He is very easy to work with. Explained everything in simple terms. Have problems with my air conditioner this week. Air Blue showed up in 1 day and fix not only the problem but also cleaning everything up, put in more effort to make sure everything in good condition. Very impressed! Will recommend to anyone! A true 10 out of 10. 5 stars for sure

This is a family owned business that really cares about their customers. I called them when our A/C…read morestopped working and the tech came out within 2 hours. Our unit was 20+ years old and could not be repaired due to its outdated refrigerant requirements which are now banned. The tech was clean, knowledgeable and helpful, giving us a temporary fix in meantime. We decided to get a quote to replace the unit and worked with Robert. He was very polite and showed us different options without pressuring us. We know other people who recently had an A/C replacement with other companies and the price Robert gave us was less. The installation went very smoothly and the installers arrived on time and finished the job earlier than expected. I didn't care for the new thermostat style and the installer cheerfully changed it to another style that I liked. I found this company to be have excellent customer service, honest, on time and reasonably priced.

Hired Airpoint to remove and replace ductwork as well as cleaning and sanitizing attic and sealing…read moreoff any possible rodent entries around the house. Great communication and everyone showed at their scheduled day and time. Very fair pricing.

Eric Sanders at Absolute Airflow was very Knowledgeable and had Great Customer Service!!read more

Our Absolute Airflow tech, Alan Huerta who came out today for our summer maintenance tune up, was…read moreawesome! Just a super nice guy and great technician. I learned SO many things today about a/c units from him that I never knew!! He explained about the capacitor--been hearing that word for years but never knew it meant something sort of like a battery in the condenser unit (that big metal cube thing that sits in your backyard that powers all of the life-sustaining cold air in the house that keeps you from certain death during a heatwave...LOL!l), flushing the drain lines etc. Also learned how to do simple things like opening the drawer for the filter--DUH! I'm so lame, I'd been trying to open the big flat panel to put in a new filter for some time but gave up --then the other day I realized the drawer on the bottom was the thing with the filter, but because I'm arthritic, I didn't think I could pull it out. Alan made it real simple for me and showed me there's a latch on it that you squeeze and voila!--it just opens! For a year, I haven't been able to master that one simple trick--LOL!! Thank you so much!! Also found out I have more of my yearly membership left than I thought--great! I appreciate all of your help and service, Alan. Thanks again for everything! :D

Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

This is my follow up review…read more I would like to start by thanking Jimmy, the owner of the company for reaching shortly after I posted the review. Jimmy is a professional, a man of God, a pererson with integrity, and a humble heart. Quickly did he offer to make things right and I gladly gave him the opportunity. He checked my file and clarified the financing wonky loan statement by the finance company. Everything was cleared after I spoke with the goofy finance company. After I explained to him my first day experience and my zoning situation, Jimmy refunded me $419. Jimmy when beyond and with persistence to make thinks right and have a happy customer. I live and work by the same standards and he highly deserves 5 stars. Thanks Jimmy! You're a great businessman and a Godly man. You have won my future business and I will highly recommend you. Thank you & God Bless you, your company & Family!

Tom is a man of principals. He will turn up at your house no matter what when he gave you his word…read more AC broke down in the middle of summer. He diagnosed the problem came back next day with parts. Encountered few kinks while installing since previous person did not do a good job, corrected it. All this while staying until late just so our family would have AC in the middle of summer. He has VERY HIGH integrity. I was asking about some repairs and he suggested not to spend money on thing A and instead do Thing B since it would be more efficient. He could've just let me have my way and got my money but that's not his style. After working with him i am not surprised he has a 5 star rating. PureAir will be my go to destination for all HVAC needs. Thank you Tom!

I took a chance on Tom and Pure Air solely based on yelp reviews and his service location. All I…read moreneeded was to service or possibly replace an old wall furnace heater unit. Tom came to assess, said he could fix but seemed hesitant. Our house is old, we had an ugly old non working swamp cooler sitting on our roof w a big gaping hole in our hallway. We asked if he could work on the swamp cooler too which he said yes, but he actually suggested we consider upgrading to central heating and air. I laughed at that because I had a few quotes from others (central heating and air has been my dream since I bought this old freezing house). The quotes I received from a Costco partner was $50K! You read that right, $50,000. Another was $30k. As you can see w quotes like that my chuckle at Tom's suggestion of central heating and air was warranted. However, when I mentioned my previous quotes I think Tom might have laughed. He quoted us for the removal of the wall heater, swamp cooler, and a brand new central heating and air unit, not even 1/2 the price of one of the lowest quotes I'd received. We couldn't believe it. We jumped on it and his team got started a few days later. Watching them work together was literally a joy. Talk about team work! Always on time, clean and efficient, the job was done in a few days. I've lived in this house since 2009, and I no longer have to wear layers to bed. We're so happy with the service, the unit and even the cosmetic repairs on the roof where the ugly swamp cooler sat, and the hall where the wall heater was and the open rusted hole in the hall ceiling from the leaking swamp cooler shaft. Words cannot express my gratitude. It's the little things people take for granted as I never thought we would ever be able to afford central heating and air. Our plan was always to do some minor fixes so we could list our house for sale, but now I just think I want to stay here and love it a bit longer before we list it. Thank you Tom and team! You guys are first class and whenever anyone asks me if I know someone, I'm gonna be sending them to you! You guys are awesome and do fantastic work! Thank you thank you thank you!