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    Services - Pure Air

    Electric inspection

    HVAC installation or replacement

    HVAC system repair

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    HVAC system maintenance

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    Recommended Reviews - Pure Air

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    After numerous calls with mini split ac installers that tried to push me with older units that cost more than online. I received a callback from Tom from Pure Air that explained the process and gave me a great price on a Daikin 18000btu Mini Split with 21 seer2 and install. This unit was important to me because it's the newer unit with r32 refrigerant and more energy efficient. He was able to get a better price than online. The last company I called tried to sway me from this unit because it cost too much and gave me a price for the older unit at the same price as the newer model. Tom and his team was able to get me the units and installed this in 2 days from my phone call with him. They did a tremendous job and the work was very clean. I am very happy. If you want top notch customer service with the best pricing and expertise, Tom and his team is the best choice for you!

    Beautiful brand new unit installed by the awesome team of 3 from Pure Air OC.
    Kaz J.

    We first met Tom two years ago when our AC was acting up. Knowing our desperation, they squeezed us in late into the day. Fast forward to last week when our AC stopped working in the midst of a heat wave. And once again, they were able to come same day to take a look. Despite their effort to save our very old unit and in multiple trips, we knew it was time. There was no hesitation in trusting Tom and his team to install a new unit. We received a quote for a comparable unit to our existing but felt we wanted a higher SEER (more efficiency and quieter) so we asked for additional quotes with a couple of variations. Tom was very patient in taking a late call from two busy business professionals to go over the options. He was knowledgeable and expertly answered all of our questions. Installation day, a team of 3 showed up early, greeted us, did a walk through around the perimeter, did their huddle and laid out the "white carpet" in our hallway. It was 90 degrees if not hotter day, we offered cold water and the bathroom knowing it was going to be a long and hot day for them. The three technicians were very polite and efficient. They communicate calmly and quietly, very professional and focused throughout the entire day. Checked in with us and provided suggestions on a desired location for the new unit which sits beautifully at a convenient location. They wired so it worked with our existing control panel. Tom arrived to inspect and check in with us on our satisfaction at the completion of installation. We are beyond satisfied and happy with the service provided by the Tom and his team. We will continue to use Pure Air OC and highly recommend them for your heating, cooling, and electrical needs.

    Trane Slimline model. We had limited space, but Pure Air had solutions!!
    Erica H.

    Tom and his wonderful team at Pure Air are truly the very best of the best. When I started reaching out to businesses for quotes, Tom was the only business manager who was willing to do a virtual estimate over FaceTime. He was incredibly compassionate to the fact that we needed to limit exposure to the public, given that my husband and I have high risk parents whom we are helping during this crazy time of Covid-19. He was professional, honest, incredibly knowledgeable and always thoroughly explained everything and presented us with options. There was never any attempt at upselling the project and he was transparent about everything involved. We scheduled the project and Tom's team of technicians was FANTASTIC!! They were all so courteous, professional, friendly and extremely respectful. The project took two days and even though we ran into a couple of unforeseen hurdles, which is inevitable when you get into the nitty gritty of almost any home improvement project, Tom and his team were quick to work with us to resolve them and no time was lost. The team communicated everything to us throughout the project and they were cleaner than any other team of professionals we've had in our home. They laid out runners on our stairs and carpet to prevent any stains or damage, vacuumed and cleaned the areas they had worked in at the end of each day and were prompt and on time every single day. I can't say enough good things about Pure Air! Normally, these home projects can be extremely stressful and unpleasant, but Pure Air made everything painless and stress free. Thank you, Tom and your amazing team of superheroes! You are WONDERFUL!!

    Ductless air (one of four units) w mini split

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    3 months ago

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    9 months ago

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    Tom N.

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    10 months ago

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    11 months ago

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    9 months ago

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    Tom N.

    Thank you Elina for your business and kind reviews

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    1 year ago

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    Tom N.

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    3 years ago

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    Tom N.

    Thank you Nancy.

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    2 years ago

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    Tom N.

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    2 years ago

    He responded quickly to my request and repaired my ac the same day. He was very friendly.

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    11 months ago

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    4 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    Tom N.

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    3 years ago

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    4 years ago

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    4 years ago

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    Tom N.

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    4 years ago

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    Tom N.

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    3 years ago

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    Tom N.

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    5 years ago

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    Tom N.

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    4 years ago

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    6 years ago

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    4 years ago

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    Tom N.

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    4 years ago

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    4 years ago

    We always trust Tom whenever there is an issue with our AC. We are very happy with their job and also great customer service.

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    Tom N.

    Thank you Mono for your repeating trust in our company.

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    3 years ago

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    Tom N.

    Thank you John for your business and your kind review.

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    4 years ago

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    Tom N.

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    7 years ago

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    4 years ago

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    Tom N.

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    5 years ago

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    Tom N.

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    6 years ago

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    7 years ago

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    5 years ago

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    Tom N.

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    5 years ago

    Tom was very helpful and professional in helping me HVAC I will recommend him to take helpn

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    Tom N.

    Thank you Arshad for your business.

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    Page 1 of 5

    Ask the Community - Pure Air

    Review Highlights - Pure Air

    As you can see w quotes like that my chuckle at Tom's suggestion of central heating and air was warranted.

    Mentioned in 125 reviews

    Read more highlights

    Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

    Friends & Family Heating And Air Conditioning

    (760 reviews)

    Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

    The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

    Pure Air - hvac - Updated May 2026

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